87 comments found

Hi,

Is there anyway you can include a demo content – XML file in the next update, makes it easier to edit the template

Thanks!

redfactory

Hi,

Yes will do! Thanks for the feedback :)

Cheers!

Hi,

looks very nice. We need a restaurant theme by tomorrow.

1. Is the demo XML file included by now?

2. Is it tested with WP 3.7?

3. Is v1.1 (04-24-2013) the most recent version?

Thanks!

redfactory

Hi,

Thank you for your interest in our theme :)

1) The XML can be freely downloaded from our support forum :)

2) Yes, this theme works with the latest WordPress version!

3) Version 1.1 is indeed the latest version

If you have further questions, please let me know :)

Hello I want to buy this theme but I have some questions, if I buy this theme can I edit the theme ? and can i delete some parts of the theme that i don’t want it ?

Sorry for my bad English.

Thanks!

redfactory

Hi,

Yes, after you buy the theme you’re free to change, delete or add whatever you want :)

If you have further questions, please let me know!

Just a question, i tried to watch the template from my android and iphone, and i see it as a pc view and not responsive view. why?

redfactory

Hi,

Have you used the following link? http://www.redfactory.nl/themes/therestaurantclassic/

That should scale down properly on your mobile phone :)

Cheers!

Hi I’m quite amazed by your HTML creativity. That’s the first time I see <options> nested into <options> and h1 nested into h1

Of course, as you are an elite author, there is certainly a good explanation for it, I’m curious to know it ? I would like to have it before buying your theme, please.

redfactory

Hi,

Could you maybe give an example where this happens? This sort of nesting isn’t correct so if possible I’d like to correct it :)

Cheers!

Default-user

Hi just have a look at the source code of your live preview… :)

Hi, very interested in this theme integrated with woocommerce. I’ve seen in the comments that it might be planned – once integrated it is a definite buy for me. Thank you!

I like this…but I’ve viewed a few example site and don’t see favicon, is this possible?

Thx

innova Purchased

Hi,

My Purchase Id doesnt work to access the support forum. I sent an email however did not receive a reply. Please advice

Thanks

Pre-sale question: Can i set 3 tiles in a row instead 4 in the gallery page?

redfactory

Hi,

For now only 4 tiles in a row are supported. Though if you have experience with html/css you could always make this adjustment yourself ofcourse :)

Cheers!

Hi..does this theme support any ecommerce plugin like your other theme supports Cart66

redfactory

Hi,

No this theme doesn’t support an ecommerce plugin yet. Are you experienced with html/css?

Cheers!

Hello, have a few pre-purchase questions. I’ve been looking at some of the beautiful sites built with this, I notice some menu products have links that go to products, some have links the go to ‘No Post’, and some with the kinks that are ‘dead’, help me understand this please, thank u!

redfactory

Hi,

I’m not quite sure where this happens. We had a bug like this in the past, but it was fixed in an update :) I could be that those websites have the older version. In any case it’s all fixed now! Please let me know if you have more questions :)

Cheers!

When are you going to integrate WooCommerce? All I need is the ”’buy now” button to appear next to each item in the menucard If your developers are unable to do this, can you please give some rough ideas on what areas of the code needs to be changed.

Hi, I can’t seem to get my first page have a “gallery” like how the demo is. I have played with adding items to the gallery, I have made the home page a “gallery style” page. I have tried adding photos but it comes up as simple gallery. I cannot get it to become animated like this one. Can someone please help me. Am I doing something wrong?

redfactory

Hi,

You are looking in the right direction, but missing a couple of steps. Let me help you how to set it up :)

1) Create a couple of gallery items under “Gallery Items -> Add New”. Be sure to give them at least a title and a category.

2) Next, go to your Gallery page with the “Gallery Page” page template.

3) In the “Gallery page options” go to the “Gallery Content” tab and select the gallery category you want to use.

4) Enjoy your gallery page :)

Cheers!

It appears WooCommerce does not work with this theme as you cannot change the quantity of items once they are added to your cart. I’ve also done a fresh install and had the same issue. If I swap to another theme the cart updates fine.

If the designers can provide a solution by the 14/1/14, I will give a good rating. Otherwise this will have been a loss of money and will have to rate accordingly.

But I hope this message is useful for other people considering to purchase this theme.

redfactory

Hi,

Sorry to hear about your experience. Do take note that this theme doesn’t state to have WooCommerce support. If a theme has WooCommerce support then it’s stated in the theme details in the “Compatible With” list. This notice is provided by Themeforest.

We will look into the support for WooCommerce and let you know where we are with this :)

Cheers!

Default-user

Can you please provide an estimated completion date. I’m sure others would like to me. There are messages from people mid 2013 asking for this Woo commerce support

I registered at Support form but it tells me my purchase code is not valid : (

strapp_studio

or maybe you could just email me the demo content file?

redfactory

Hi,

I’m updating the download package with the dummy content as we speak. When the update is online you can just redownload it. I hope that will make it all easier :)

Cheers!

strapp_studio

thanks!

Hi. Does the theme support RTL (Right to Left)?

redfactory

Hi,

No sorry this theme doesn’t have RTL support out of the box. It can be added via the CSS, but only if you have experience with this sort of thing. If you have any other questions, please do let me know!

Cheers :)

Default-user
mulli Purchased

It does now…

Hi i’m very happy about this theme, but i have a question: is there an easy way to change the facebook link in the header for link the button to the my facebook page (so with the www.facebook.com/pages/name_page) instead adding the +1 like to title of the site?

redfactory

Hi,

Could you open a ticket for this on our support forum? Our developer will be able to help you out with this :)

http://support.redfactory.nl/

Cheers!

djeep Purchased

Hi Please help me! on the frontpage is not displayed gallery, writes No Posts Found. Why?

Default-user
djeep Purchased

and next question why i can’t go to the support forum. write Sorry, this key is already in the database. If you think this is a mistake, please contact us to resolve the issue.

redfactory

Hi, we had some issues with our envato license key verifier. It should be resolved now and you can ask your questions at our support forum.

About your issue, it looks like you haven’t created a gallery or post yet :)

almost 2 weeks without any answer on my question at http://support.redfactory.nl...

Default-user

Meanwhile I tried it with a new installation and without the mulitsite settings. All content was imported, at least kind of… All the menu links are directing me to your demo-site. usually with importing i understand that the contents are downloaded to my server. may i have done something wrong? I especially want to have the front page with the gallery features, exactly like in your demo site.

Default-user

OK, now it is only the HOME button which is directing to your site. please advise me how i can have the exact same home page with the demo content like you have.

redfactory

Hi,

Sorry to hear about the problems you had. You can change the menu items under “Appearance -> Menus”. The home link is usually a static link. You can change it by unfolding it and changing the url. You can also remove the whole link and insert it again from the panel to the left :)

Hope this helps!

Hi, I created the standard page “about our menu” with sidebar. Worked fine. Than created a menu page “Our menu”. Worked fine Than added them both to a meshup page. First “about our menu” and below “Our menu”. Within that meshup page the sidebar was not visible anymore. But I need it there. Please help!

Default-user

Also, how is the Footer-Area (like in your demo, with Adress, Hours and Map etc.) created? It is between main content and footer-navigation.

redfactory

Hi,

Sorry for the delay! Let me answer your questions :)

We’ve designed the theme to have no sitebars on mashup pages. This is because it would mess up the horizontal design structure of the mashup pages.

To change the color of the page titles you can change the css directly. Open the style.css file in the theme folder and search for ”.page-title h1”. Change the color to anything you want :)

The footer area is a widget area. You can find this under “Appearance -> Widgets > Footer”. Drag & drop any widgets in there you want :)

Hope this helps!

Default-user

Thanks for the answer, it doesn’t satisfy me but it helps… If I cant add a sidebar to a meshup page – fine. How can I than add a sidebar to a menu page?

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