1599 comments found

Below is the link of online ordering system for restaurant items. Kindly see it and tell me is your theme have these features or not? https://order.panago.com

Hi redfactory! i love this theme perfect for my business restaurant. just some question about the menu card, ( menu item) can i change color font to a diffrent color? example: food item font color is (Black) and i want to list another item as font ( RED) indicate of Spicy food) is it possible? because i know most theme have only one color. thanks

redfactory

Hi,

There’s no theme option for this I’m afraid. However, we could come up with a little work around to make this happen anyway. For example: If you put the spicy food items span elements (via the WP backend) you can use a line of custom css to make them red. Would that be a solution for you?

Cheers :)

Default-user

Thanks for the reply the theme so far good with all the setup ect… btw is it possible to change the black header top to costume image? I saw a website use exactly the same theme using diffrent header image

redfactory

Hi,

Yes that would be be possible with a small css adjustment. Open the style.css file in the theme folder and search for ”#top”. You can add your custom background here. Do you want it to stretch the whole width or to repeat itself?

Cheers :)

zufo Purchased

nice theme

redfactory

Thanks, glad you like it! Don’t forget to leave review, we’d really appreaciate it :)

Cheers!

Hi.

How can I edit the mobile menu? Not only the css or the wordpress administration options, but also the php files. Actually, I would like to have a list of all the involved files.

Thanks in advance.

redfactory

Hi,

Could you please open a ticket on our support forum? Our support staff will be able to help you out :)

http://support.redfactory.nl/

Cheers!

kabongo Purchased

Hi

is there Visual Composer included?

greetz greg

redfactory

Hi Greg,

No this theme doesn’t have Visual Composer included as it doesn’t have theme specific styles for the plugin. You might still be able to use it, but changes to the css might be needed.

Cheers :)

Hello,

I purchased this theme in 2012 and I recently updated Wordpress to the newer version as suggested and now the slideshow on homepage isn’t working. Are there updates to the theme that I need to download? Also, my theme is not responsive on mobile. Why is that?

redfactory

Hi,

Yes you’ll probably need the update for this theme. You can download the update of the theme with the acount you bought the theme with. I see that you haven’t bought it with this acount though ;)

Cheers!

vanni3e Purchased

did this come with any plugins? and is it possible to change the footer text?? and how do i fix my menu as a drop down instead if a list overflowing the slider?

redfactory

Hi,

You’ll need to create a navigation menu under “Appearance -> Menus” and asign it to the proper theme location. That way your menu will show up correctly.

No this theme doesn’t come with any plugins. All functionality is build right into the theme. A free plugin that we use for the contact forms is “Contact form 7”.

You can change the footer text by opening the footer.php file in the theme folder and changing the text to your liking :)

Hope this helps!

I bought and used your template and works great. http://www.zestypita.com/category/pita-wraps/

Link of my menu items are not linking to their posts although I have checked the box that says: “Link title to full post”

It worked initially, but no longer does for some reason. Can you plz help? Thanks

redfactory

Hi,

Could you please open a ticket on our support forum? Our support staff will be able to help you out :)

http://support.redfactory.nl/

Cheers!

When are you going to update this to work with the current wordrpress version? I would caution people not to purchase this until they address this. Your support forum is filled with questions from over 2 weeks ago and no answers. We’d like an update!

redfactory

Hi,

The latest version of this theme already works with the new WordPress version. If you’ve encountered any bugs, please let us know so we can get on top of it asap :)

Also, we’ve updated our support staff last week. Our support forum is know completely up to date and will stay this way from now on.

Cheers!

For potential customers: be aware that there is barely any support for this theme, and almost no updates.

I’ve also been waiting on the woocommerce support for over 2 years!

Hi Do You have RTL for this theme ?

redfactory

Hi,

This theme doesn’t have RTL support build in, but you can make some small edits to the css to make this happen. Do you have any experience with css?

Cheers :)

Hi there,

Can you provide this theme for Prestashop ver 1.6.x ?

Please let me know.

thanks, parag

redfactory

Hi Parag,

Sorry, we don’t support Prestashop for this theme, and it doesn’t look like we’re going to build it in in the near future. Is Cart66 not suited for the tasks you have in mind?

Cheers!

New photos being uploaded to the slideshow are being automatically resized to 1020×340px, any ideas why? Happened right after I updated the theme. See it here: http://omcafebocas.com/

angiebocas

Fixed- just upload the picture 100px taller (500px) and it worked, just crops the necessary spots.

redfactory

Hi,

That’s indeed what happens :) Glad to hear you fixed it!

If you have any further questions feel free to open a ticket on our support forum. Our support staff will be able to help you :)

http://support.redfactory.nl/

Cheers!

adw259 Purchased

Hey, do you have a version of The Restaurant that uses woocommerce instead of cart66?

redfactory

Hi,

We’re still looking into that. A lot of people have been waiting for this to happen. We’re let you know when we’ll start development for WooCommerce :)

Cheers!

Hi,

Please the documentation is incomplete, missing images, like:

http://www.redfactory.nl/themes/therestaurant/2010/10/17/create-a-navigation-menu/

Please help with the documentation, additional the actual documentation on your site is for the last version of the Restaurant right?

Thanks, Allan

redfactory

Hi Allan,

Thank you for letting us know. We’ve actually created a more up to date documentation on our support site. You can find these here: http://support.redfactory.nl/documentation/restaurant-theme/

These articles are updated regularly :)

Hope this helps!

Hello, Purchased this theme a while back and it’s been working fine until now.

The back end admin panel isn’t working on many options and most importantly the media library is a blank screen with no images.

Please don’t ask me to raise a ticket as I don’t have my login details to hand, I have seen a few people over the the last 2 months raising issues about this (Never had a problem with this theme before)

Wordpress – Fully updated and re-installed Theme – Fully updated

Purchased 2014-7-4 09:38:40 UTC

Please respond as soon as you can as this is causing major problems on a LIVE site

Thank you

redfactory

Hi,

It’s probably easily solved with a theme update. You can download new version of the theme for free here on themeforest.

However for further support questions it’s really better to use the support forum. You can create a new acount in a couple of seconds. The only think you need is the purchase code that can be found here on themeforest under the ‘download’ tab. That’s really all you need :)

Cheers!

dambar Purchased

I want to build in Japanese lanugage using qTranslate but it is not supporting complex character. Could you suggest what to do for multi-language.

redfactory

Hi,

This is problably due to the fact that the font that you selected doesn’t support this. My advise would be to select another font.

If you have any further questions please feel free to open a ticket on our support forum. Our support staff will be able to help you out :)

http://support.redfactory.nl/

Cheers!

HELP! I just updated to WP 4.2 and now my site is all kinds of crazy and not functioning properly: www.hellskitcheninc.com

redfactory

Hi,

Could you please open a ticket on our support forum? Our support staff will be able to help you out with this :)

http://support.redfactory.nl/

Cheers!

Default-user

I am sorry, but I do not see a support ticket button anywhere.

redfactory

You can create a new acount on the support site. Keep your purchase code at hand. This can be found under the download tab here on themeforest. After the acount has been created you can open a ticket in our “The Restaurant” support forum.

When you’ve done the above, please try and de-activate the plugins that you use and switch back from the child theme to the original theme. That way you can pinpoint the problem quicker. This is most likely the first suggestion our support staff will give you as well. If this doesn’t solve the problem they can get closer to a solution for you :)

Cheers!

What is the proper link to the REd Factory forum. I have the same issue when I updated Wordpress. Please advise of when you may update the theme to support recent Wordpress.

www.soulfoodwithatwist.com

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