1480 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I am considering buying this theme for a local restaurant. Before I buy it however, I nened to clarify a few things:

1. When ordering online, is it possible to have an option for “delivery to my house” and one for “take away, pick up myself” 2. Is there an option for booking a table online? 3. Can I change the theme colour to ANY colours (main colour of the theme)? 4. Can we get everything translated (shop, menus etc) 5. Is it possible to create the theme so that when you hit “add to cart” the iteme actually gets added to the cart WITHOUT sending the customer to the “your shopping cart” page first?

Default-user

Edit: 2. Meaning if reservation is possible. 6. Is it possible to remove the “pay”- function so that customers can actually order food online without having to pay in advance?

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I purchased your theme and uploaded demo. The only thing that uploaded was the images. There is one page called sample page.

Aren’t there menus, products, and pages or posts that come with the demo content.

The site looks totally screwed up… http://example2.globalbakeus.com/

Please help.

Default-user

Listen If I don’t hear back from you guys I am going to chargeback and get my money back.

If I wanted to build a website from scratch… I would have. I bought your theme so I don’t have to do that. So you better come back with some kind of demo content that is already done that I can replace with my own stuff.

redfactory

Hi,

The demo content contains all the pages, posts and slides from the demo. All our other customers have used the same file with succes. Could you maybe try to import it again? Are there maybe any plugins active that could interfere with the import? If it still doesn’t work, send us an email via our profile page with the login info and I’ll take a look myself :)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Too bad that there is no folder in the theme “Languages”. I need to translate the theme into another language. With files .PO / .MO make it easier. I would be glad if the new version will be such files.

redfactory

Hi,

There’s a plugin (amongst many others) called “Loco Translate” with which you can retrieve all the strings in the theme and output and translate them into POT/MO/PO files. That will greatly help you translate the theme :)

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Italy

Hi, What i have to do to keep open slider in all pages?! thanks L.

redfactory

Hi,

Go the “Appearance -> Theme settings -> Slider -> Slider display option” and select “On all pages”. That will show the slider on all pages :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have many problems with this theme: - I cannot login in the support forum as it says my code envato code is already in use (which is right as I put it once, but I cannot basically post any more help questions as I cannot pass that stupid screen) - I am helping this friend of mine to make his site (now on http://www.nerdicstudios.com/duetto/menu-card/), but the sliding menu is freaking out, if you go at the end it displays again a lot of items which shouldn’t be there (I noticed in the page where you select what to display on the menu card, that some empty categories are showing, see here: http://www.nerdicstudios.com/duetto/problem.png ). Also, those empty items cannot be unselected, and don’t show up in the category page.

Please explain ASAP how to fix this as I cannot add anything new otherwise. I am using WP 3.8.1

redfactory

Hi,

Sorry to hear about the problems you’re having! The items on your menucard that shouldn’t be there are there because of the empty categories. Can you send me the login details for your WordPress installation via our profile page? I’d like to take a look and fix it for you asap!

Cheers :)

Default-user

Done.

Default-user

Hello, do you have any news about this?

redfactory

Hi,

I’ve send you an email regarding the issue :)

Cheers!

Default-user

hello, the issue is still present, as long as I have added one more article, the menu crashed again and I got everything repeating at the end of it. Please help.

redfactory

Hi,

Like I mentioned in our email conversation earlier; you or one of your employees made changes to the code. At the time I corrected the change, but it’s very likely that the database entries for the menucard got corrupted. I’ll contact you via email to get this sorted out.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I posted a question on your support forum over a month ago and never received help. I need to know how to change the color of links on my site with The Restaurant Theme. Can someone please help me?

redfactory

Hi,

Just answered your question :) And sorry for the wait!

http://support.redfactory.nl/forums/topic/change-link-color/#post-6082

Cheers!

Default-user

My question wasn’t answered. I asked how I can change the color of LINKS and you told me how to change my theme color. My links are appearing the same as all other text on the site so that you don’t see when there is a link. I need to make them standout. This is important. Please help!

redfactory

Hi,

Sorry for the misunderstanding! I’ve just answered your question :)

http://support.redfactory.nl/forums/topic/change-link-color/#post-6150

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HOW DO WE GET THE PHOTO TO SHOW UP???? Where do we put the image to make it show to the left of the text as in your example?

HOW DO WE MAKE TWO SEPARATE LINE ENTRIES FOR A SMALL / LARGE?

redfactory

Hi,

Could you be more specific with what you’d like to achieve? Where would you like to have a photo with text? If I know what you want I can help you better :)

Cheers!

Default-user

Nevermind I figured out the separate line entries… just need the thumbnail info.

redfactory

Ok glad you’ve got it working now :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I add the thumbnail to my menu items???? Is my purchase an old version? I purchased the theme January 8, 2014.

redfactory

Hi,

You can do this by adding a Featured Image to your menu items. This option can be found on the right side of the page :)

I’m uploading an update for this theme right now which fixes a small bug. You can download it tomorrow.

Cheers!

Default-user

Nevermind… I got it working.

Default-user

Thanks I’ll look for the update!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having 2 issues with the theme on my site: http://growlerandgill.com/

Please use basic terms and explanations. I am a beginner.

Need help with: 1. The slider does not appear at the top of the front page. I created new slides and set the featured image but nothing shows up.

2. On mobile, the menu button just says “menu” and does not list the different menu options or pages that I’ve created for navigation.

Please respond soon! This is a live site with 100s of customers a day! Thanks

redfactory

Hi,

There seems to be a javascript issue on your site. Could you disable the ‘js banner rotate’ plugin? That seems to be the culprit.

Regarding the mobile menu, have you assigned your navigation menu under “Appearance -> menus” to the mobile position as well? That should fix it for you :)

Cheers!

Default-user

Thanks. The slider issue seems fixed.

The mobile menu is not. I’ve checked the box for it to appear in mobile position. Nothing has changed. What should I try next?

redfactory

Hi,

I just checked your website and it actually does work. You need to click the menu button for it to unfold :)

Cheers!

Default-user

It wasn’t working like that previously but I’m happy that it’s working now. Awesome sauce!

redfactory

I’m glad it’s working for you now :) Good luck with the website!

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
srahbani Purchased

Hello,

I have created multiple Menu Categories but only 4 of those categories (with their related items) show on the menu card. The rest aren’t showing and I’m not sure why.

Would you have any idea?

Thanks in advance!

redfactory

Hi,

We’ve already spoken on the support forum ;) But just for anyone who’s interested, here’s a link to the answer: http://support.redfactory.nl/forums/topic/menu-categories/

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

i have purchased this nice theme and got a problem. After clicking on images and they popup to a bigger size theres no close button and no descrition of the item in the mozzilla and chrome browser. The IE works fine. What could that be ?

Thanks for help.

redfactory

Hi,

I’ve just double checked on our demo, but it seems to work just fine for me (in all browsers): http://cl.ly/image/1o2U0A2F0w0W

Do you have a link to your website for me so I can take a look?

Cheers :)

Default-user

of course:

www.papavencio.com.br

redfactory

Hmm this is a very weird bug. In the css the caption and close button are both hidden via the css. To overwrite it, just open the style.css file in the theme folder and add this to the very bottom:

#fancybox-close,
#fancybox-title {
  display: block !important;
}

This will force the close button and caption to always display :)

Cheers!

Default-user

thank you for the instantaneous help, i added the code but it looks like nothing changed.

redfactory

Hi,

Are you sure you added it to the style.css file in the theme folder? If I go to your website I don’t see it at the bottom of the file. Please let me know if something went wrong!

Cheers!

Default-user

i am quite sure…its on the very bottom in the style.css file of in the therestaurant folder …

redfactory

Ah I see what went wrong! Please remove the ‘pre’ quotes before and after the code you pasted. That should do the trick :)

Cheers!

Default-user

thinks are getting strange…i removed the quotes as you told me, now the close button and the description appears but is has no funktion. you are captured at this image without closing the window…

Default-user

saw that ? do you have another idee ?

redfactory

It’s a curious bug indeed. Could you try and disable the plugins that you have installed? It could be that they interfere with the fancybox javascript plugin that the theme uses. Please let me know if this solves the problem, and if so, which plugin was the culprit.

Cheers :)

Default-user

ok, got it. it was the jquery updater. thx for help.

redfactory

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Microlancer Beta Tester

We bought The Restaurant theme a couple years ago. I believe it is version 4.2. Our client wants to upgrade his site to responsive. Do we need to purchase the theme again to get the responsive version? Thanks!

redfactory

Hi,

No you can just redownload it for free with the acount you bought it with :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Microlancer Beta Tester

Sorry, one more question. How long should it take one to upgrade from the non-responsive version of The Restaurant to the responsive version? Are there upgrade instructions? Is it pretty straight forward? Thank you!

redfactory

Hi,

If you haven’t made any changes to the code you can just overwrite the theme :) Be sure to make a backup of the old theme just in case. You can also rename the theme folder of the new version to ‘therestaurant5’ and rezip it. That way both themes will be available next to eachother. That way you can switch easily.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

too bad this does not support woocommerce. I will try to integrate it myself though

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Layout is nice, but backend is very limited and it is not compatible with woocommerce and not compatible with visual composer to whom is interested in knowing. If I knew how limited this theme is I would not have purchased it.

redfactory

Hi,

Happy to hear you like the layout! We kept the options for this theme limited by choice. The target audience is restaurant owners and we wanted it to be esay fo them to set up. Luckily this worked out great, seeing how the sales went. Ever since the launch we’ve been improving the theme a bit everytime we got feedback. Is there anything that, in your opinion, could really improve the theme? We’d very much like to hear :)

Cheers!

Default-user

Hi, thanks for your reply,

compatibility with woocommerce and with visual studio would be a great improvement. I am used to themes with a lot more options to setup.

redfactory

Thank you for the feedback, we will take this into consideration :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I had to edit the code to remove your made by red factory notice from the footer? wow this theme continues to surprise me.

redfactory

Hi,

Thank you for the feedback :) We’ll will look into building this into the next update!

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
flarp9 Purchased

Hello, what happened to my 2 issues? They are gone from here and I never got an answer.

Can you at least re-post my issues and answer them. I like this theme but have never had my comments removed from the forum where I purchased the theme.

redfactory

Hi,

I can’t just remove comments from here ;) Could you please post your two issues here so I can look at them?

Cheers :)

flarp9
flarp9 Purchased

redfactory, I have sent an email via your site. The most important issue is the Content Boxes for the Front Page Widget area do not work. They work if I put them in the side bar widget area, but not the top or bottom content widget areas, It’s a nice theme but I’m clueless about these widgets. Thank you in advance :) John

redfactory

I’ve commented on your most recent comment about this :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
flarp9 Purchased

redfactory, I have sent an email via your site. The most important issue is the Content Boxes for the Front Page Widget area do not work. They work if I put them in the side bar widget area, but not the top or bottom content widget areas, It’s a nice theme but I’m clueless about these widgets. Thank you in advance :) John

redfactory

Hi John,

Do the widget areas show up at all? It could be that one of the settings isn’t set correctly. We’ve set up a short tutorial to get this working properly: http://www.redfactory.nl/themes/therestaurant/2011/06/22/frontpage-widgets/

If you don’t get it working, please let me know :)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
erwanpb Purchased

Hi,

I feel like I have an issue with the slider since the latest update. My images don’t show anymore.

Do you have a fix for that? I tried to reup them but no effect :/

I’m ready to put a static image if that’s required. (is this possible though?)

Regards,

Erwan

redfactory

Hi Erwan,

What’s the version of the theme and WordPress that you’re using? Do you maybe have a link to your website for me so I can have a look?

If you don’t have the latest version of the theme yet then you can download it here for free. It’s very likely that it will fix the jquery issue for you :)

Cheers!

Default-user
erwanpb Purchased

Hi,

Thanks for the quick answer. Here is the site: http://www.louvre-ripaille.com/ I use the theme 5.3 and WP 3.8.2

Seems I also have some issue with the menu :(

Thanks,

Erwan

redfactory

Hi Erwan,

Maybe this can be solved easily :) Go to the Theme Settings and in the Slider tab under ‘Slider display option’ select the ‘Only on frontpage’ value. It seems like the slider files aren’t loaded properly. Could you let me know if this solves the issue? If not, could you please email me your WP login details via our profile page? That way I can take a look myself and fix it for you :)

Cheers!

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