1511 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

How can I get the 2 column on the contact page?

redfactory

Hi,

I’ll update the demo content on our support forum with the new pages :) You can use that as an example. More info on how to use columns can also be found on this page: http://www.redfactory.nl/themes/therestaurant/features/shortcodes/

Hope this helps!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

HI

Purchased a few days ago, but can’t use as can not see top menu for some reason, see:

dcatering.co.il

Please help asap!

Thanks

redfactory

Hi,

We’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/support We’d be more then happy to help you there :)

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi I am interested in your restaurant theme and wonder if it’s possible to have more than 1 restaurant listed on the same theme. I have 7 different restaurants and might buy 2-3 more soon. Is it possible to add all this restaurants through this theme with different menus or this theme only support 1 restaurant? Also is this theme responsive? and can I have images for each dish in the menu? Please let me know….

Best Regards Niklas

redfactory

Hi Niklas,

You can use as many menucards as you want :) We’ve set up two in the demo as well.

There’s the normal menu: http://www.redfactory.nl/themes/therestaurant/menu-card/ And the special menu: http://www.redfactory.nl/themes/therestaurant/special-menu/

This way you can make a seperate menucard and contact page for each restaurant.

If you have further questions, let me know :)

Cheers!

  • United Kingdom
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items

Hi the Theme settings tabs are different to those in the documentation? No ‘frontpage’ tab.

  • United Kingdom
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items

Very confused about

” Frontpage widget area”

in documentation. Is the documentation not up to date?

redfactory

Hi,

You can set up the frontpage by going to Settings -> Reading, and selecting “Your latest posts”. This will activate a widgetized frontpage which you can populate under Appearance -> Widgets.

We’ll update the documentation to match this as well :)

We’ve set up a dedicated support forum to handle any further support questions you may have: http://www.redfactory.nl/themes/support A lot of questions are already answered there. We also have the demo xml content available to help you set things up like our demo :)

Cheers!

e3templates

thanks for getting back so fast, yay demo content thats more like it!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Envato Studio (Microlancer) Beta Tester
  • Most Wanted Bounty Winner
  • Has been a member for 4-5 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
+1 more

Hi everybody!

We’ve released a new update for this theme. Cart66 buttons are now way better integrated on the menucard. We’ve included a widget in the backend to make it easier to match products with menucard items, instead of using shortcodes.

Check out the new take-away menu: http://www.redfactory.nl/themes/therestaurant/take-away-menu/

We also included an option in the Featured Content Widget to link the image to the same page as the Read More button. Thought many of you would like that :)

Cheers, and have fun!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Envato Studio (Microlancer) Beta Tester
  • Most Wanted Bounty Winner
  • Has been a member for 4-5 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
+1 more

Hi again :)

I’ve added another page to the demo! It’s a recipe template that is ready-to-use with the current version of the theme. No update required!

Check out our new recipe page: http://www.redfactory.nl/themes/therestaurant/recipe/

We’ll update the sample xml file on the support forum to include this new page as well :)

Enjoy!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kikalomy Purchased

hi, i left a ticket on your help forum, i couldnt search threw the content, when i type in the search & press return it doesnt work, you may need to check that! look forward to reply thanks

redfactory

Hi,

Thanks for the feedback! Does nothing happen or do you get a non-working page? I’ll see what I can do about it :)

Cheers!

Default-user
kikalomy Purchased

nothing happens on pressing return, its not registered, also would be great if you could answer my topic in the forum today?? thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
XS22 Purchased

I have tried and tried but cant get it look like the demo. any help? can you pleas sett it up?

redfactory

Hi,

We have the sample content available on our support forum :) It will greatly help you to set everything up! If you have further questions, please let us know via our dedicated support forum here: http://www.redfactory.nl/themes/support

Cheers!

XS22
XS22 Purchased

hace already been there bt not much help. I am not happy with the support!

redfactory

Hi,

I’m sorry that you feel that way, but I don’t see any open support topics from you. If you need help just open a topic there and we will help you on your way :) Don’t forget to include a link to your website!

Cheers!

XS22
XS22 Purchased

I got an developer to set it up for me. but what i would like to know is how to remove/edit the copyright in footer?

redfactory

Hi,

You can change the copyright on line #14 in the footer.php file in the theme folder :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kikalomy Purchased

hi i have to agree with kurdishway! i opened a support ticket almost 4 days ago now and no reply! i see your forum search is still not working, so i cant search for answers i need. This is not the top notch support you claim to offer!

here was my questions:

i would like to create a set menu with all items on same page, i tried to do it using a category named set menu with sub categories with set starter/set main etc, the problem is i cant re-arrange sub menu like how you drag other categories so i have them in correct order. How can i customise a set menu as some of the same dishes will appear under starters or desserts for other page menus.

Also on the menu page how do you get the back & forward red scroller to appear, more documentation on how to work and customise the menu would be a great help especially in your faq section.

I would also like to add text to the set menu page is this possible, i write in the content area of the menu page and cannot see anything, how can i do this as i would like to add some notes about service charges and bookings. thanks

redfactory

Hi,

I’m sorry if you feel that way. Sadly kurdishway hasn’t opened a ticked on the support forum and he hasn’t replied to my response yet, so I’m afraid there’s nothing more I can do for now :/

Talking about helping, I just answered your topic on our support forum! We were away for a long weekend, so sorry for the wait :) I hope my answer will help you on your way!

About the forum search, I’m fixing it right now so you should be able to search again soon! Thanks for the feedback on that!

Cheers :)

redfactory

Ok the search is working correctly now! Thanks for pointing out the bug :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I have tried adding custom widgets for each page on my site through theme settings, then after updating each widget in the widgets page I then choose the correct widget nickname for that page in additional settings on each page, after I have saved this, the widgets do not appear on any of the pages I have set them to be put on? please could you tell me where I am going wrong!?

I do not have any login details for the support forum I have checked the documentation I have got from downloading from theme forest but can not find anything -

Thanks

Charlotte

redfactory

Hi Charlotte,

You can register a new support acount here: http://www.redfactory.nl/themes/account/create Simply use the same username as you have here (scheggia1989) and follow the other instructions :)

We’d like to handle all support there because our support forum is searchable. This means it’s much more helpful to search for answers for new buyers like yourself :)

Hope this helps!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
grener33 Purchased

Hi,

What can I do to use Lightbox Gallery with this theme ? I would like to use the traditionnal gallery from wordpress (not your gallery template) with lightbox gallery but seems to have a conflict.

Can you help me please.

redfactory

Hi,

Yes I can help you :)

Check the bottom two responses in this topic on our support forum (need to log-in first): http://www.redfactory.nl/themes/forum/topic/210/gallery

One solution is by another buyer who found a very nice way to display an image gallery with fancybox, and the other solution is from me :)

Hope this helps! And let me know if you have further questions.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
grener33 Purchased

Tx For ur reply

redfactory

You’re welcome :)

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Envato Studio (Microlancer) Beta Tester
  • Most Wanted Bounty Winner
  • Has been a member for 4-5 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
+1 more

Hi everybody!

We’re experimenting with new pages in the demo. If you have any ideas, or would like to see some more examples, please let us know! We want to make the experience as complete as possible :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, very good looking theme ,Redfactory! Have a question about the image popup on the menu card. Is that a built-in functionality, or does it require to install/buy a specific plugin, or can I use any Lightbox plugin ? Thanks.

redfactory

Hi,

The fancybox plugin is build into the theme, so you don’t need to do anything :) We’ve placed a small tutorial on our support forum as well on how to use the fancybox effect on content images as well.

Let me know if you have further questions :)

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello Really really good theme! But is it possilbe to chenge the Cart66 to Woocommerce?

redfactory

Hi,

Thanks for the compliment :)

The theme doesn’t support WooCommerce out of the box, but if you have some experience with css you can build in the support yourself. It’s basicly just css to make the plugin look the same as the theme style ;)

We also included a backend widget to make it easier to add products to the menucard, but you can also use shortcodes to achieve the same. This means you can also use the WooCommerce shortcodes to insert a shoppingcard button on the menucard. I’m not an expert on WooCommerce, but if they offer that kind of shortcodes I know for sure it’s possible.

Hope this helps!

Cheers :)

  • Has been a member for 1-2 years

Hi, I have been searching through the internet for Cart66 themes to use with my shop. I’m currently using WPEC with a theme from Splashing Pixels that I’ve been struggling with, so I’m redoing my shop on a different host server. I sell sewing patterns and other dressmaking items, you can see my current site here: www.stitch56.com Could you please tell me if your restaurant theme would work well for my kind of products, even though it’s not a restaurant? I like the layout of your theme, but not sure if I’d run into strife with product variations and things like that. Thanks very much, Helene

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shapla Purchased

hi , I have liked the template and I have already bought it but having difficulties to customize on my site. I am not able to create the tab on the top bar, frontpage , can’t fit logo image, cant make contact form. so basically i am not able to make as demo templete. please help me. advanced thanks

redfactory

Hi,

No worries, we’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/support

A lot of questions are already answered there. If you still have questions feel free to open a new support ticket and we will help you on your way. We also have the demo xml content available to help you set things up like our demo :)

We use the Contact Form 7 plugin for the contact page. You can freely download it here: http://wordpress.org/extend/plugins/contact-form-7/

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shapla Purchased

thanks for reply. that help could you help to do menucard for restaurant menu and testimonial on the page. thanks again for your prompt reply. good stuff

redfactory

You’re welcome :)

If you have any further questions, please don’t hesitate to open a support ticket on our support forum: http://www.redfactory.nl/themes/support

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shapla Purchased

can I increase a bit height on the top black bar where i would like to put logo image . thanks

redfactory

Hi,

Please open a support ticket for this on our support forum: http://www.redfactory.nl/themes/support

We will prompty reply, and the answer will also help out future buyers a lot :)

Cheers!

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