1509 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shapla Purchased

I will really appreciate if I get reply please…. It’s been two days please and I am waiting for your reply once its done i will upload on server …so please reply. Have a good weekend.

redfactory

Hi Tony,

I’ve just replied to your ticket here: http://support.redfactory.nl/forums/topic/gap-between-main-menu-items-on-menu-bar/

Have a good weekend as well! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Is it a WPML compatible theme?

redfactory

Hi,

Yes this theme is WPML compatible :)

If you have any further questions, please let me know!

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands
b4rtjuh Purchased

Very nice theme!!

how can i change the order of the categories. i have make the categories but now is the dessert first and not last.

I hope to hear from you soon.

redfactory

Hi,

On the menucard page where you selected the categories, simply drag & drop the checkboxes in any order you’d like :)

Hope this helps!

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Poland
Hebininja Purchased

Hi,

I have two quick questions: 1. is it possible to change the order of subcategories in the menu cards? 2. How can I insert text/image in the menucards or make the featured image show up?

thanks!

redfactory

Hi,

You can reorder parent categories, but not child- or subcategories I’m afraid. They’re ordered by name by default, so using numbers in front of them can be a way of working around it. You can get images on the menucard by giving your menucard posts a Featured Image. After that they will automaticly appear on your menucard :)

Hope this helps!

Hebininja
Hebininja Purchased

Thank you for your prompt answer. I’ll use the number method for the categories. :)

Talking about images in menu card I actually meant in the Menu Card Page, not in the single Product Post.

I need to put an image and some text to introduce the sections of the menu.

I hope I made myself clear. :)

Thank you for your support!

best,

redfactory

Hi,

You can add a description to categories by going to “Posts -> Categories” and clicking on a category. However I’m afraid that in WordPress it’s not possible to add images to your category description. Is this a must-have for you?

Cheers :)

Hebininja
Hebininja Purchased

Hi,

I think I didn’t explain myself clearly, sorry :)

I’d like to add an image in the menu PAGE, the one with the MENU CARD TEMPLATE: when I add text in the content field or when I select a feature image, they don’t show up.

Please, check the image here: http://www.firestarter.it/images/MenuCardImage.jpg

:)

redfactory

Haha what a confusion :p What you want is luckily rather easy! Instead of adding a featured image, add the image in the content editor instead. Make sure that it’s at least 916px wide. Any wider and the image will automaticly be resized to fit the page :)

Hope this is what you were looking for!

Hebininja
Hebininja Purchased

:) Now we are on the same page :)

Anyway the solution you suggest doesn’t work: it is the first thing I did.

Text and image in the contente field, nor feature image are showing up in the page when browsing…

Any idea about why?

Hebininja
Hebininja Purchased

No clue? :)

redfactory

Hi,

My apologies, I was confusing this theme with our new restaurant theme. I’m afraid it’s not possible out of the box to put content on top of your menucard. However, I’ve added this feature to the theme and an update is already in the queue here on themeofrest. It should be online somewhere today :)

Cheers!

Hebininja
Hebininja Purchased

Thank You so much,

that’s what you can call A+++ Level Support.

Ciao!

redfactory

Thanks! Glad you like our theme and support :) Good luck with your website!

  • Belgium
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
edbuun Purchased

Hi,

Great theme! There is only a smal litle problem with Internet Explorer, the prices are not showing in IE, see http://www.indenzoeteninval.be/category/asperges/. In al the other browsers, the prices are showing.

How can i show the prices in IE?

Thanks,

Eddy

redfactory

Hi Eddy,

I suspect you’re using IE7? Because it does seem to work on all the other IE versions ;) Thanks for the feedback though! I’ll look into it and let you know as soon as I have a fix for it!

Cheers!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 5-6 years
thibault Purchased

Hi, Have you a xml to have same demonstration site ? Thanks in advance Franck

redfactory

Hi Franck,

Yes we do! You can download it from our support forum: support.redfactory.nl

This will give you the same pages as we have in our demo :)

Cheers!

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Presale question… Will this theme ever be made fully responsive or mobile friendly? Looks great!

redfactory

Hi,

Thanks for the compliment!

Yes we’re working on it :) I can’t give you a date, but I hope to finish it soon!

Cheers!

flacnvinyl

Awesome! Not to ask for a date or anything, but are you saying that sometime this year that might happen?

redfactory

Haha, yes it will be online before the end of the year ;)

flacnvinyl

Awesome! Just bought it, only problem is the documentation link redirects to your new homepage with no indication of where the documentation is now located. Where can I find that?

redfactory

Hi,

We have a list of tutorials here: http://www.redfactory.nl/themes/therestaurant/documentation/

Hope this helps :)

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 4-5 years

Do you provide a custom css field? Is there any other way to change the layout without messing with the original files so you can update the theme without a problem?

redfactory

Hi,

WordPress actually has a build-in way of doing this. It’s called child themes: http://codex.wordpress.org/Child_Themes

This will allow you to make adjustments to the theme without actually touching the theme files :)

Hope this helps!

  • Has been a member for 1-2 years

Please answer the questions on the support forum please

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I purchased the product, and got PHP files. The included files indicate HTML files as well. I don’t want to setup a PHP server to see the files.

Where can I get the html files, so that I can use the markup and the relevant style segments???

redfactory

Hi,

The theme does indeed include html in the php files. However, since this is a WordPress theme you need php to run it. If you mistakenly downloaded this theme you can always contact envato support: http://support.envato.com/

Cheers :)

  • Bought between 500 and 999 items
  • Has been a member for 6-7 years

Are you planning on making this theme responsive ??? Or do you plan to add cart86 to your other responsive restaurant theme

I need a responsive restaurant site that can process orders for food.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

what kind of sliders do you have is it revolution slider?

does the slider u have support iframe, HTL code into it, where I can add my embedded map into the slider?

redfactory

Hi,

Currently we’re using the Nivo Slider. This means it doesn’t support iframes or maps I’m afraid. Is this a must-have feature for you?

Cheers :)

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 4-5 years
ThuNderGr Purchased

does the theme support product variations?

redfactory

Hi,

Yes the cart66 plugin that we use supports product variations :) For more information on that plugin you can check the cart66 website: http://cart66.com/

Cheers!

  • Has been a member for 1-2 years

is the header customizable? can I make it wider?

redfactory

Hi,

There isn’t a theme option for that, but you can change the css to make it happen. If you’re familiar with css then it won’t be any problem :)

Cheers!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 5-6 years
thibault Purchased

Hi, I’ve a problem with demo install. Can you quote me your intervention for install XML demo please. It’s very very urgent ! Thanks in advance Franck PS : I’ve post on your blog support

redfactory

Hi Franck,

I’ve just replied to your support ticket: http://support.redfactory.nl/forums/topic/pb-with-demo-content/#post-2922

Cheers :)

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Envato Studio (Microlancer) Beta Tester
  • Most Wanted Bounty Winner
  • Has been a member for 4-5 years
  • Referred between 500 and 999 users
  • Bought between 10 and 49 items
+1 more

Hello everybody!

We’ve just released a much requested feature update for our “The Restaurant” WordPress theme! Version 5.0 includes the following changes:

  • This theme is now mobile responsive! (buyer request)
  • Added the option to make the menucard one column instead of two (buyer request)
  • Added the option to disable vertical arrow scrolling on the menucard
  • Added the option to change the header (logo) height (buyer request)
  • Fixed a bug with showing the content on top of the menucard when viewing a specific category

Get is while it’s hot!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

Is this theme ready for translation? We need it in Dutch.

Also the Cart 66 do you need to buy this seperate?

And are the payment options Ideal and Paypal available?

Thanks

redfactory

Hi,

Yes this theme is ready for translation. I’d recommend using the WPML plugin for this :)

The cart66 plugin also has a free version which you can use just as fine. However if you want the professional edition then you’ll need to purchase it seperately. You can see the features per edition here: https://cart66.com/features/

As far as I can see in the feature list there isn’t support for ideal, but paypal is included. I can understand that ideal is important for a dutch user, so maybe you can contact the cart66 team and ask if this is in any way possible.

Hope this helps :) Let me know if you have any more questions!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 5-6 years
thibault Purchased

Hi Team How can I do to have the same home as the demonstration page? Thank you in advance Franck

redfactory

Hi Franck,

I’ve just replied to your support ticket: http://support.redfactory.nl/forums/topic/how-can-i-do/

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I change the web site title “The Restaurant” into a logo image of my restaurant?

redfactory

Hi,

Go to the “Appearance -> Theme settings -> Blog logo” and select or upload your logo :)

Cheers!

Default-user

I tried to upload my logo but it doenst work.. do i need to set any size for it ?, my logo is a bit bigger :)

redfactory

If you upload the logo and insert it into the logo field then it should be fine. In the latest update of the theme (v5.0) there’s also an option to increase the height of the header so you can use a larger logo. If you don’t have this update yet then you can redownload it for free here on themeforest :)

Cheers!

Default-user

thanks I downloaded a new version of the theme, how to update my current installed theme? I don’t want to lost my current settings and content. please guide how to do the update.

redfactory

Hi,

If you use FTP then you can just overwrite the theme folder. If you only want to use WordPress then you can delete the whole theme, and re-upload & activate it. The settings and content will still be there :) Alternatively you can rename the theme folder, zip it up, and upload it via WordPress. WordPress will treat it like a different theme because of the different theme folder name.

Cheers!

Default-user

thanks for the big help!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 5-6 years
thibault Purchased

Hi Lars, I’ve a problem with Internet explorer and theme V.5 the slider does not work in Internet Explorer. Overall, the site does not work well in Internet Explorer Thanks Franck

redfactory

Hi Franck,

What version of Internet Explorer are you using? The theme should work properly down to IE8. Do you maybe have a link for me so I can take a look?

Cheers!

Default-user
thibault Purchased

Hi and thanks Lars, No problem on my portable PC (W8) IE10 But problems on all my PC (2 Vista and 1 Seven) IE ver 7 , problems with slider and pbs with menu. Thanks in advance Franck

redfactory

Hi,

This is a problem with the new jQuery that comes with the latest WordPress version. It doesn’t seem to work well with IE7. That’s also why we don’t support IE7 with our theme. What you can do though is disable the build-in jQuery and use an older version. Luckily we already have this in place for you :) Simply open the functions.php file in the theme folder, and uncomment line 35 to 37 (the three lines that have ‘jquery in them’). That’s all!

Hope this helps!

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