1507 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is cart 66 free to use? I am looking into purchasing this theme for a client’s restaurant. Is there an area for customers to add specifications to their order? Maybe in their cart or at checkout?

redfactory

Hi,

Cart66 is a paid plugin but also has a free version: http://wordpress.org/plugins/cart66-lite/

I’m not sure if it’s possible to add extra information in your checkout. Is this a must-have for your client?

Cheers :)

Default-user

They want customers to pay at pickup only so the lite version should work. Yes, they need a way for customers to put cooking specifications about their order since it is a restaurant.

redfactory

The professional version of Cart66 has the option to add custom fields to the checkout page. This way you’d be able to add comments to an order. I’d advice to check this with the Cart66 team first before purchasing just to be sure.

Hope this helps :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
redfactory

Hi,

Your question has been answered :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
What’s with the lack of support on the forum? I swear there’s a ton of unanswered questions on there yet you’re replying to people who are trying to buy your theme. Not a very good business! So help me out: http://support.redfactory.nl/forums/topic/text-bunched-together-after-update/
redfactory

Hi,

Sorry for the delay there! I’ve answered your question on our support forum!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this the Restaurant theme have a mobile mode that I can look at before I buy?

How do I embed video on the front page?

Is there a calendar function for the front page?

Thanks!

redfactory

Hi,

You can resize the browser window to see how the theme scales down. You can embed videos in the frontpage widgets, but not in the slider. What kind of calendar are you looking for? For bookings or for published posts?

Cheers :)

Default-user

I’m looking for an event calendar. Do you have this feature or do you recommend a plugin (free preferrably)?

redfactory

Hi,

The theme does not include an event calendar, but you can download one for free on the WordPress website: http://wordpress.org/plugins/search.php?q=calendar :)

Hope this helps!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
http://www.naszakarczma.pl/menu/

Menu IS very slow. (8 seconds)!!! I’m already running WP Super Cache plugin, but that does not help.

How can I improve site loading time, specific this one:

http://www.naszakarczma.pl/menu/
redfactory

Hi,

I notice that the images are loading very slowly, also on other pages. I think you need to take a look at your hosting to speed up your website.

Hope this helps :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great Theme! I got a short question, how, if possible, can I translate it? As far as I can see, there is no PO/MO-File…

Default-user

Need an answer, our client is waiting…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am having issues with the Twitter widget that is included in the theme. I have added the 4 required keys and it still does not function properly. Any thoughts? You can visit the website at www.VituccisPizza.com.

redfactory

Hi,

I see your widget it working now :) It caches the tweets in advance so it could be that it cached an empty tweet by mistake. Glad it solved now!

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
sysret Purchased

How can I change the languages in the template as we use only german. I.e. instead of more (buttons) we would like to have «Mehr» or in the post «Leave a reply….» we want to make thos all in our language!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Client purchased this theme and we are having some issues with the slider. When you try to set the featured image for a new slide the media window opens in the parent window. This is preventing us from adding any slides.

We are using: Wordpress 3.7.1 and 5.2 of your theme. Can you let us know if this is a bug? We have reinstalled both Wordpress and your theme to ensure that no files were corrupt.

redfactory

Hi,

That’s a very weird bug! When does the image open in a new window? Once you click on the button to set an image as featured image?

Cheers!

Default-user

It seems to be an issue while using Chrome: Version 31.0.1650.57 on a Mac. It works fine in other browsers.

Thanks for the quick response back!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

once open webpage, in upper corner appears
“sh: host: command not found”
see also screenshot
https://www.dropbox.com/s/zuklmafemjkyx3h/Screenshot%202013-11-25%2012.29.45.png

if refresh or close/reopen same page, gives no error

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

somewhere read tips about site security
adding “remove_action(‘wp_head’, ‘wp_generator’);” at the end of functions.php
i did and the string <meta name=”generator” content=”WordPress 3.7.1” /> disappear
but it disappear almost at the end of head section, but I was not aware that same string occours twice, also at very beginning of source code, and there remains
how/where could I check deeper ?

redfactory

Hi,

So if I understand correctly, you want to remove the generator meta tag right? Open the header.php file in the theme folder and look at line #7. Remove that line and you’re done :)

Cheers!

mausoftware

OK, I read tip only regarding “functions.php”
now manually removed also from “header.php”

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I’m at the point of creating a menu card. I’m following the tutorial which says to create a page, give it a name, and then choose from the Template “Menu Card” so that this page becomes a menu card. But I don’t have anything showing in the Template drop down list except for Blog.

Is “Menu Card” supposed to automatically be part of the drop down list or do I have to do something so that it appears there?

redfactory

Hi,

Yes the Menu Card page template should be available out of the box. Can you check if there’s a file in the theme folder called ‘menucard.php’? If it’s not there, please reinstall the theme and try again :)

Hope this helps!

Default-user

I just checked and there is a file called menucard.php. Would you then why it’s not showing up in the dropdown list? Thanks for willing to help btw! :)

redfactory

Hi,

Sometimes this happens (for no reason). A simple deletion and reinstal of the theme can fix this. Before you do this, first activate the default WordPress theme. After you’ve reinstalled the theme you can activate it again. Please let me know if this fixes the issue for you!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Support is slow.. I waited more than a week to resolve my issue. and there are many open cases, please support clients.

http://support.redfactory.nl/forums/topic/contact-us-page-or-i-need-proper-original-dummy-code-for-the-contact-us/
redfactory

Hi,

Sorry for the delay there! I’ve just answered your question on our support forum :)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

como puede actualizar todos los precios, sin necesidad de ir de una a una entrada?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

hi, any plan to make it touch responsive? meaning the menu sliding

redfactory

Hi,

For now that’s not on the roadmap. You might be able to make it happen with an additional jquery plugin, but I must admit I haven’t looked into it yet.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I’ve registered for the forum but my purchase code isn’t being accepted. As you know with out the purchase code I can’t post on the forum. Please advice.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
redfactory

Hi,

Sorry for the delay! Just answered your question :)

Cheers!

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 2-3 years

Purchased this theme and have noticed a lack of support of their website. Most good premium themes have wonderful communities explaining work arounds and mods for common situations. This theme seems to have none of that

Can someone from Red Factory address this????

redfactory

Hi,

Could you let me know which tickets are yours? I’ll answer them asap!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Korea, Republic of
  • Referred between 10 and 49 users

solved

redfactory

Alright! Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

how to add a menu in the menu card like in the demo?

The menu category has another menu under… like Beverage…and then have the Beer below it with its own choices..

redfactory

Hi,

We’ve created sub-categories which will be added to the menucard automaticly if you include the parent category. Simply go to “Posts -> Categories” and create your main and sub categories there.

Hope this helps :)

by
by
by
by
by
by