2967 comments found

Hello, I can t wait anymore for just how to put an image on rev slider and where I have to go to edit retailer options back end ? How many days would I have to wait / ift support request can t help me ,REFUND ME !

adrian_getbowtied

Hi there,

Patience is a virtue which we very much appreciate.

I found your reply after Melanie suggested to reach out to the support team to get help, you were saying “I did it 3hours ago and no reply !!!” It can take longer than 3 hours sometimes, as stated on the support policy, there’s sometimes a queue and it can take up to 48h to get back to you.

To access the Theme Options panel navigate to Appearance > Theme Options. Such answers can be found in the theme’s documentation. If you need help with the Revolution Slider, you should check out the plugin’s documentation”.

Cheers! Adrian

Default-user

Hello, After 5 days ago it is not a vertue ! All the best

adrian_getbowtied

True, can you provide me with the request #ID number so I can check it?

Cheers! Adrian

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www.roarfood.co.nz
was created using The Retailer.

“Fantastic theme! Very functional and well designed : )”

ROAR is a company that sells shippable products like raw organic and artisan food, full of nutritious stuff. Keep your eyes peeled for their site, it looks so clean and fresh that even a vegan would eat it.

Are you using The Retailer as well? We’re building a showcase of best WordPress sites. Submit yours!

Hello there, when i add a product from the single page, it does not appear on the shopping bag icon – http://www.allthingspersonal.co.uk/

melanie_getbowtied

Hey there!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!

I’m looking forward to talk to you there to get this sorted together! Thank you & all the best

Melanie

I have a pre-sales question. I read that this theme provides a retailer link to other websites like Amazon. But What I want to know is that can I add multiple retailers using this theme? For instance I am not a seller per say, but I am making a website which gives affiliate links to Amazon, Flipkart and few other websites. So I need to add links directly in a product and leave it upto the visitor to choose from where to buy it. You can see www.junglee.com for an example of a website that I want to mimic. Please let me know asap. Thank you.

adrian_getbowtied

Hey Patel,

I understand what you mean. External/Affiliate products are built with 1 link in mind, that’s the default in WooCommerce, but if you need more than one, you can simply insert custom buttons in the product description with your affiliate links so I don’t foresee any issues with it.

Cheers! Adrian

Hi,

I’m wondering if this template is compatible with the Woocommerce Dynamic pricing plugin?

Thanks for a quick reply!

Regards

adrian_getbowtied

Hey Yuri,

We haven’t tested with that plugin but I don’t foresee any issue with it. You’ll be able to reach out to the support team if there’s any problem with it.

Cheers! Adrian

ebski Purchased

Hello,

I’ve got this theme for one of my clients a long time ago and they haven’t updated anything so they are still using version 1.6.5. So they got hacked a couple of days ago and I have now restored everything and updated all of the plugins, and now i need to update the theme as well but I don’t know how to do that without losing all of the design changes made to it… I tried the import function but it does not seam to work from 1.6.5 to the current version. Any ideas?

Thanks!

melanie_getbowtied

Hey there ebski!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

Please use a child theme for modifications to avoid facing the situation you are in :( Pull all your modified files to a child theme, delete the main theme and upload the update. You can export all your content as well as a backup if you wish!

If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.

It will also be much easier for us to keep our conversation organized over there!

Melanie

Hi there, not sure if you can assist me with this but I am still having issues with the new Woo update… Here is a small screenshot of the quantity increment after update to Woo 2.3.5 and most recent theme update. I have installed the Woo Quantity Increment plugin and this is the result:

Any chance you would have some advice?

melanie_getbowtied

Hey there!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

WooCommerce changed the functionality of the quantity button in their latest update to make it more accessible and easier to use on mobile devices. With that, the styling also changed. We don’t have influence on that other than advising to use custom code if you’d like to change that :)

If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.

It will also be much easier for us to keep our conversation organized over there!

Melanie

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