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This is my question,
Can I use this for a non-wordpress page? Like my own HTML page?
I’m afraid no, this is a WordPress only theme.
All the best
CAN SOMEONE PLEASE HELP ME!!!
I’ve been told by my host company that the AUTO IMPORTER will not work!
i need to install MANUALLY. can u please provide me a ZIP file of the demo content so i can get this installed.
i found this in the documentation but i received NO DUMMY DATA when i downloaded from theme forest!!
Optional Dummy Data Import
The theme comes with a .xml file containing demo content you can import into your WordPress site to populate your database. This will help you get started, in case you are running on a fresh WordPress installation with no content at all.
The XML file includes Demo Blog Pages, Demo Blog Posts, Demo Homepages, Demo Comments, etc. The XML file does not include any of the images in the demo or Revolution Slider data.
• From your WP Admin Dashboard, navigate to Tools ? Import.
• Select the .xml file in the Assets\Dummy Data\ folder from the zip-file you've downloaded from Themeforest.
Hey there cup!
I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!
We will need to take a deeper look into that. In order to allow us to do so, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary.
It will also be much easier for us to keep our conversation organized over there!
I’m looking forward to talk to you there to get this sorted together!
Thank you & all the best
this case has already been resolved!
Awesome!! Thank you for letting me know
can some body explain how can I add 2 column on a simple page?
Hey there propelfolio!
You would add a row and change the row layout to two columns.
If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.
It will also be much easier for us to keep our conversation organized over there!
Hello, can you update Rev slider to the latest 5.1 because I’d like to use the premium sliders they offer. I can’t seem to be able to download their example sliders through their import section in the theme.
Is this import feature open to us or do I need to buy rev slider on my own?
I’m afraid we removed the Revolution Slider? from all our items because it’s just too buggy and huge. We’re not able to support it anymore ?
Hello, during update the plugin Woocommerce is suggested to me this: Your theme (The Retailer) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme. How do you get updated copies to which it refers?
Hey there Bob!
That just means you have to update the theme If you have further questions or concerns, I would love if you could accept my invitation over to our dedicated support system where you can safely share your website link and login details if necessary.
From Philip at Open Formula Website Design: http://openformula.co.uk/
I agree that it could be better but that’s the only option for now. It’s on our roadmap to change it but I don’t have an estimated time of arrival. The improvement will be included with one of the future releases. Wish there could be some quick solution I could provide you with.
Sorry Melanie I don’t understand?
You did ask for the class of the mobile nav, and that’s it
Hello friends, does anyone know any similar plugin to the InstantSearch+? I have tried several and none works in the instant mode in the search field of the theme
Hello, i have some troubles with the Demo Content, please i need help.
I tried to send messages to the support team without success. I am almost sure it doesnt work.
Hey there Salih!
What’s your ticket ID?
I’m looking forward to your reply,
Is it going to be standard practice to lag behind Woocommerce updates? Our ecommerce products can’t be purchased due to outdated theme files with The Retailer, and support said it would be fixed in a couple days.
I was under the impression that the theme would be updated in advance of woocommerce. Was I incorrect? Losing money means I should perhaps choose a more stable theme.
Hey there Julie!
I’m afraid it’s physically impossible to update the theme to be compatible with a WooCommerce version that is not yet released. So we will always have to wait for the WooCommerce update to make the theme compatible and update accordingly.
Melanie, you do realize that Woocommerce is open source, and they have a public developers blog for your developers to see changes, beforehand – https://woocommerce.wordpress.com/ ??
One of the outdated files, price.php, also has a security vulnerability, so you are making clients less secure, but holding up your updates. See https://woocommerce.wordpress.com/2015/11/09/woocommerce-2-4-9-security-and-fix-release/ – An XSS issue within the price.php template file was also fixed, however this one would require edit/admin permissions to take advantage of. The template version was bumped just in case, so if you’ve overridden this file you’ll want to update your copy. See this commit.
This was announced November 9th. Today is November 19th. So, 10 days behind Woocommerce is standard?
Adrian here this time.
The update has been released today, hope you got the chance to update yours. We’re sure sorry we had to delay this one update for a few days.
I think what Melanie was trying to say is that not all updates can be provided in advance, before WooCommerce is released, some changes won’t support backwards compatibility and therefore we cannot include those sooner than the actual release of WooCommerce, but you should know that our developers are constantly working on keeping the themes compatible, testing all new version before they’re released, we actually follow the development closely, it’s the one things we’re interested in since we only build WooCommerce based themes.
Those who are using our themes for 1-2 years now, they know we always provided timely updates, especially those related to WooCommerce. Many purchased multiple licenses for different clients. When needed we’ve helped by providing fixes for individual needs. If it ever happens again, just ask the support team for fix.
Have a good one!
Thank you for the proper response Adrian.
You’re actually talking with a fellow WC developer right now, who is assisting this customer with this situation.
I understand about backwards compatibility, but you should definitely not be lagging due to this. It should be released on the same day, especially when their are security updates. The information surrounding the template changes has been out for over a month.
I’m glad you guys have a great track record, let’s make sure it doesn’t happen again. I had asked the support team, and they said “update in a few days” and your support ticket system is junk. You should have a verifiable string of comments, instead it’s like sending a ticket into a dark hole and pray someone responds.
Wanted: WEBMAKER, WEBCREATER
I looking for somebody, who can help me finish my website. I think it is to hard for me. I already bought this theme, I have a domain and everything, just unfortunatelly I’m a full beginner.
Just I want to ask you:
please can u make up my webshop?
I will be your second hand and I do everything what is a “robot” work.
It will be good if you get a experience whit this theme.
If you want to hire a dedicated developer, I recommend giving Envato Studio a shot: http://studiotracking.envato.com/aff_c?offer_id=4&aff_id=3058&source=support%20request&aff_sub=/explore/wordpress-customization
Good luck & let me know if I can do anything else for you.
I want to know as a customer how am I supposed to edit the css files?????Since nothing I do is working!!!!!!!!!!! I sent a support request and your staff told me the kind of customisations I want, you can’t help with. Something as simple as changing the font size, I can’t even do!!!!!!!!!!!! Terrible customer service.
Nothing I put into the custom css box is working….... what kind of service is this!!
Hi, have you tried using the !important attribute with your css strings? Sometimes it can be a simple hierarchy problem that causes css not to pull through.
(Because I can’t seem to get your item support working – can’t seem find any themesyou purchased from us- so here it goes)
When I add a variable product, the “add to cart” button disappears (it just stopped working). After some checking, I noticed that the WC template files for ” theretailer/woocommerce/single-product/add-to-cart/variable.php version 2.1 – core version = 2.4, ” are not up to date. Since all my other plugins / wordpress version are up to date, I only can conclude it has to do with this missing / not updated Woocommerce file.
Could you give me a solution for this problem please?
Hey there Jochem!
It’s hard for us to support via the comments so I’d like to get you into our support system. Can you specify which error you are facing, what you tried and maybe which email address you tried signing up with so we can try looking you up?
Hey, I wrote you asking for some questions by your new support form and I have not get any reply… Could you help me please?
I need to know how to update the retailer without losing any design changes I have made to my site.
Thanks a lot and I wait for your reply.
Hey there Pympoyo!
Can you let me know your ticket ID? I think I remember having replied to your question but I’m happy to make sure
When downloading the latest update, when unzipping it gives quite a few errors of “Attempting to correct the invalid file name, Syntax incorrect, ...
Is the file corrupt maybe?
Hey there Philip!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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