getbowtied

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3172 comments found.

RadCon

RadCon Purchased

Hello,

This is a follow-up to my previous request #16502 “Call to a member function get_cart_url() on a non-object”

I submitted this ticket 3 weeks ago and you never provided the beginning of a solution, I see the ticket has been closed in the meantime without any notification.

Thanks in advance for your help.

Best regards, Florence.

Hi Florence,

that’s not true, we got back to you last on Friday :( The developer will publish a fix.

Melanie

RadCon

RadCon Purchased

Hi Melanie,

What’s not true? I said I submitted this ticket 3 weeks ago, is it wrong? I said you didn’t provide the beginning of a solution, is it wrong? I said the ticket has been closed in the meantime without any notification, is it wrong (I’ve never been notified it had been closed)?

Thanks in advance for your help.

Best regards, Florence.

Hi Florence,

I must admit I don’t understand your frustration with us. You did report an error which took us quite some time to figure out. Code can be unpredictable so it’s hard for us to guarantee a fix within a certain time. This did not happen intentionally and you shall not take it that personal.

We got back to you with the notification that the developer will deploy a fix for the error you experienced as soon as possible. Can you let me know any further questions you might have?

PS: Note that even if a ticket is marked closed (which happens automatically if we don’t hear back from you) you can create a follow up ticket without any problem.

All the best

Melanie

I have a quick question, i cant seem to figure out where to control the color of these icons: http://i.imgur.com/56YgDbL.jpg And also, there seem to be a shadow on some of the text on the page, example can be seen where, in the cart: http://i.imgur.com/LVBAMHe.jpg Thanks Bowtied! <3

Hi there!

Can I ask you to contact us from the account that purchased the item so we can enable you for support?

Best open a ticket in our support system.

Thank you so much!

Melanie

staysmoo

staysmoo Purchased

How can I “sold out” to activate this icon in the preview? Like this: http://themeforest.net/item/the-retailer-responsive-wordpress-theme/full_screen_preview/4287447

Hey there!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

The link leads to our homepage, please navigate to the page you’re referring to from theretailer.getbowtied.com/demo/ and paste the link over again.

Warm regards Melanie

Hi!! A pre-sale question… is these 100% WPML compatible?? I need the website in 4 different languages, and I need to be sure, these is going to work perfect! Thanks!!

Hi there!

The theme is compatible with WPML as stated on their site. You can check it out here: https://wpml.org/theme/retailer/

Cheers! Adrian.

The Retailer’s Site Of The Day!


http://unelefante.mx/
was created using The Retailer.

“The best, fun and very easy to customize!”

Unelefante is a creative gift shop that offers curated and thematic collections of unique gifts that burst with color. All of the products are inspired by Mexican culture.

Are you using The Retailer as well? We’re building a showcase of best WordPress sites. Submit yours!

oasisev

oasisev Purchased

HI there,

Having major issue with your theme!

We recently updated our clients website to the latest version of WordPress (4.2.2). Following that the options code, such as the logo and menu styling is not loading. It is all there in the options menu but not showing on the front end.

We have updated the Retail theme as per your instructions but still have the issue.

We have tried turning off all plugins without any change.

Strangely this didn’t happen on our local MAMP setup.

I raised a support ticket yesterday but still waiting fro a reply – please can you help asap as we have marketing campaign starting and currently have a broken website.

Thank you

I have replied to your ticket.

Melanie

steviep19

steviep19 Purchased

Hi, Is this a bug? When I try to rearrange the order of the Variations, this is not reflected in the front end. Please advise? Thanks.

Hey there Stevie!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

That is a very good question. In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!

I’m looking forward to talk to you there to get this sorted together! Thank you & all the best

Melanie

htm2112

htm2112 Purchased

I would like the sticky header to show up sooner as soon as the page is scrolled down beyond the nav elements. How can I adjust the amount of page scroll needed to trigger it?

Hey there htm!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

Unfortunately that is not a current feature of the theme. That means that at the moment, custom coding would be involved in order to achieve this :(

Melanie

pipoulito

pipoulito Purchased

Hi, i’d nedd different sidebar for portfolio and blog, how could i add a news one please ? Or can i use “product listing” for portfolio because i do not use woocomerce. THANKS

Hey there pipoulito!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

In order to allow me to help you as fast and efficient as possible, I would like to invite you over to our dedicated support system where you can safely share your website link and login details if necessary. It will also be much easier for us to keep our conversation organized over there!

I’m looking forward to talk to you there to get this sorted together! Thank you & all the best

Melanie

HOW TO TOTALLY REMOVE THE LIGHT FOOTER WIDGET? CANT’T FIND IT IN INDEX.PHP THANKS

Hi there!

You don’t need to custom code the theme’s files to hide the Light Footer, you can do it from the administration panel. Navigate to Appearance > Theme Options > Footer.

If you need further assistance with it, please reach out to the support team.

Cheers! Adrian

how to edit a page /portfolio-category/

??

Hey there!

I’m Melanie and I’m working in the support department of Get Bowtied, happy to talk to you today!

Editing a portfolio category that automatically gets populated requires modifications to the WooCommerce php files.

All the best, Melanie

Es una gran plantilla, muchas gracias

You’re very welcome, welcome to the club :)

Melanie

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