An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
My images are broken, what happened?
Please, make sure you have properly connected the images online. We strongly advise to hard-link all the visual contents such as images and videos just like this: http://www.yourwebsite.com/images/image_one.jpg.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.