40 comments found

Defindme Purchased

Cant import it into campaign monitor….can you provide a list of how to do this? Or is it required to get your editor in the app store?

Thanks!

StampReadyTemplates

He Defindme,

It should just work with Campaign Monitor. I’ll ask our developer to reply to your comment with instructions.

Regards,

Kevin

WeDeliver Purchased

I sent you an email. I recently purchased The Talk template and when I upload them to mailchimp and view them from a Chrome browser the images are not aligned correctly. I included a screenshots in my email. Please advise, thanks.

StampReadyTemplates

Hello WeDeliver,

We’ve sent you a mail. Please, let me know.

Regards,

Kevin

I have an issue with this template and Outlook 2010, it’s ok with Gmail, Thunderbird, iPhone.. but with Outlook 2010 it appears somehow broken, texts below images that float to the right appear to the left, it gives a really bad impression.. can you help? I haved tried both Structure 1 and 3 and both edited and without touching your code and it happens always.

Thanks in advanced.

StampReadyTemplates

Hello,

Most of the time something happens like that is the way you send the Newsletter. May I ask what service you used?

Regards,

Kevin

creativasfera

I’m using Mailchimp and the problem still appears in Android..

Since I didn’t receive an answer not through this forum nor through the email, I had to get my hands dirty on the code to modify it myself to display properly in Outlook 2010.

Please be aware that in Outlook 2010 it looks broken. It’s a nice template, but they should fix this problem. Moreover, they should answer back buyer’s questions.

creativasfera

I made all images to float to the right and all texts to the left, however, it still doesn’t work properly on Android devices. I sent you an email with the screenshots, if not I’ll try to hire someone to fix it, it’s really annoying to see that a premium template gets broken the way this one does.. it’s a lovely design in Gmail and Hotmail, but you should really fix this issue..

StampReadyTemplates

Hello creativasfera,

We’ve investigated into trying to fix the issue. Which we accomplished. An update will be sent to themeforest soon.

Regards,

Kevin

creativasfera

Hi, it’s been a month now since your reply and you haven’t posted yet the update.. how long will it take? Thanks

Bulygind Purchased

Dear StampReady Team,

I have recently sent you two emails describing a bug the template has. I would appreciate an answer.

Thanks, D.

StampReadyTemplates

Hello Bulygind, we apologise for the delay in response.

The video you provided was set to ‘private’ and we were unable to view it.

May I ask how you send this template? Some services actually strip code.

Regards,

Kevin

jsesic Purchased

I have tried with my own lightly modified code and the original code from the template just using paste in method of MailChimp and looking at the mail in Outlook.com (IE and Firefox) the template is just awful, breaks everywhere.

I’ve also noticed your images from the Litmus test for those two are not working either, help?

Default-user
jsesic Purchased

I guess my concern is when I send test from MailChimp to my Gmail, everything looks fine. The test to my Outlook.com looks horrible, which the same message loads on my iPhone and it looks fine. That is why I’m thinking something is wrong with the way Outlook.com is loading the message.

Default-user
jsesic Purchased

Any response? Here is a screenshot of what the email looks like coming across in Outlook.com (not usng mailchimp either) http://www.paratusfoam.com/images/email/screen-shot-email.jpg

Please help?

StampReadyTemplates

He jsesic,

Sorry for the late responsive. Please you mail us to: support@stampready.net for further information and any help.

Regards,

Sebastian

Looking at buying this template, however after all the comments with issues in various clients not sure if it’s worth it…

Can you please confirm that the issues of compatibility were resolved?

I’d be using Campaign Monitor for this template.

StampReadyTemplates

Hello maxmamaev,

All our Templates are tested and debugged with Litmus, also it’s been heavily tested in MailChimp and should work without experiencing any problems.

We’ve just sent ourself a test and once again, works as expected:http://stampready.net/the_talk/mailchimp/the_talk.jpg

We or our customers haven’t experienced any issues with Campaign Monitor so far.

Just let me know if you need some more information.

Thanks and regards,

Sebastian

Hello and thank you for the template. Unfortunately, I can see the “Can’t see the images? View this email in browser” sign. What do I do wrong?

Overall, I’m a bit disappointed with the template – I’ve noticed some breaks in Gmail and Outlook, I expected something more reliable for $17 :(

Hey is it possible that i can have a template like number 4 but only with 4 and 2 small images?

StampReadyTemplates

Sure we could help you out.

Please mail is to: support@stampready.net and we’ll have a look at it.

Default-user

Done :)

StampReadyTemplates

We’ve replied you with a fix :)

I ment like: Structure 4 and it is in mailchimp :)

ptreyes Purchased

I noticed a couple of things. I used your templates without changing anything for testing purposes. When I sent an email to gmail, some of the images are only 1px in height. In Yahoo mail, the email displays as one column as if width is at 479px instead of the width of my computer desktop. Looks like the media queries are not working properly in some of the major email clients.

Please advise.

p.s. Used an email bulk sender and Mailchimp to send the email.

maruko Purchased

Hy, can i have the Structure 4 with the modification too? I really like it but i need to edit in mail chimp with the structure – - header – - txt – - a big image – - 2 small images - - footer -

if you can help me ( I’v tried but there is a problem in the responsive with the iPhone 5 . there is a reduction of the images_1, 2- etc )...

I downloaded the sample code, imported it into MailChimp, and realised that only the 2-column module is repeatable. When you state that modules are repeatable, do you mean ALL modules are repeatable? For example, I wanted to repeat the big featured image module but there is no option to repeat that. Is it like this in the full purchased template as well? Thanks!

h2orange Purchased

Is there a way to edit this template within mailchimp like I do easily witht he other themes I begin with there, or is the only way to do so via messing with the html? Hoping this is easier than it is seeming.

Default-user
h2orange Purchased

Thanks, first of all.

I imported just fine but can’t seem to figure out how to edit the template like I can with the others, other than editing code within mailchimp.

What am I doing wrong? I’d like to use the editing tools available on the native mailchimp templates. Right?

StampReadyTemplates

That’s correct. However, we’ve noticed MailChimp has different editing systems. You will need to select ‘ol’ campaign’.

I’m on Skype, I’ll be able to help you setup the template.

k.groenendaal.

Regards,

Kevin

StampReadyTemplates

All sorted out. Good luck with editing. :)

kev

What’s new with 2.2 – there is no information on the main page (yet)...

StampReadyTemplates

Hi,

In the Talk Templates folder, all the images were hard linked.. It’s updated now with a normal pad.

Thanks and regards,

Sebastian

I don’t understand:

1. Why does the final template still contain a file referring to your server? http://www.stampready.net/themeforest/templates/thetalk/src/images/header_bg.jpg?

2. How can I use the template with Outlook2013?

StampReadyTemplates

1. It detects tags and converts them. We’ll be giving it an update. Thanks for the notice.

2. You’ll be needing a service like www.mailchimp.com or www.campaignmonitor.com

Outlook2013 doesn’t allow you to send bulk mail.

Regards,

Kevin

Hi! i just want to know if the responsive also works on outlook and others?

StampReadyTemplates

Unfortunately, Outlook does not support responsiveness

Wait so you can’t edit this template using Mailchimp’s visual template editor? By “mailchimp compatible” you simply mean you can edit the code yourself and then import it into mailchimp? That’s pretty false advertising there if true.

I’ve tried importing to mailchimp. If I import the default template, it does not allow for editing with mailchimp’s visual editor.

Hi Kevin, I have tried some other templates on Themeforest, but after importing them in Mailchimp it appeared impossible to move content sections around. In some cases hiding them did not work properly either (a couple of seconds after moving or hiding a content section, Mailchimp reverted back to the original version). Does this problem also occur with Stampready templates? I really need to know before buying any more templates. Thanks for your advice!

Not editable at all in Mailchimp :(

StampReadyTemplates

Hi DiSalvio,

You can edit the template with our editor http://www.stampready.net/themeforest/dashboard/ and export it to mailchimp.

If you need any further support, let us know by email support@stampready.net.

Regards, StampReady support

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