100 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi again, I can’t seem to find my Purchase Codes to login. Where are they found in themeforest? Thanks, Dane.

redfactory

Hi,

Just added the folowing image to the login / verification screen: http://www.redfactory.nl/themes/wp-content/uploads/2012/03/purchasecode.png

Hope this helps :)

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
hacky1 Purchased

Hi, I’m using MAMP on my mac and can’t seem to get any of the jquery components to run. Is there something within MAMP that is stopping jquery from running?

redfactory

Hi,

I just left you a reply on the support forum :)

http://www.redfactory.nl/themes/forum/topic/13/jquery-not-working/

Cheers!

Default-user
hacky1 Purchased

Thank you for your quick reply…but I can’t seem to log back into the support forum to see the answer…

redfactory

You’ve got mail :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

You rock mate! Thanks again.

redfactory

You’re very much welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi!

I can’t locate the psd file – can you pls point me in the right direction.

Thanks!

redfactory

Hi,

You can find the psd’s in the package you downloaded here on Themeforest. When you unpack it, there’s a folder called PSD which contains 9 psd files :)

Hope this helps!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Microlancer Beta Tester
  • Most Wanted Bounty Winner
  • Has been a member for 4-5 years
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
+1 more

Hi,

We’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/forum

If you have any pre-sale questions about the theme, please feel free to ask here :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
jalucho Purchased

Hi is it possible to have an unique header image for each page?

Thanks

redfactory

Hi,

No sorry, unique header images per page are not possible. In the theme settings it’s possible to set an header image for de header, which is global.

I like the idea though of having this per page. Maybe for a future update ;)

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I also cannot get the sidebar to go to the right on a blog page – despite having it properly selected.

redfactory

Hi,

We’ve setup a new support forum to handle all the incoming questions about our themes. I would like to redirect you there, since the answer to this question may benefit others too :)

The support website is: http://www.redfactory.nl/themes/forum

The login proces is very simple, and the new forum will allow you to search through all the topics (something which is not possible here on themeforest)

We hope this will greatly improve the support we can give to our customers :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Cart 66 is very limited. No google checkout, no offline cc processing etc. Its also an annual fee if its not the paypal only version.

What does this site do without the cart 66 plugin? Can other carts be integrated instead with the same look?

woo cart? shopp? etc

redfactory

Hi,

The theme functions just fine without the cart66 plugin ;) It’s just an extra option for those who have a simple webshop going on. If you want to incorporate other webshop plugins in the theme you could actually apply the cart66 style to them with some css changes. If you have knowledge in this area then I doubt it’ll be a problem for you :)

Let me know if you have further questions!

Cheers :)

Default-user

Thats great. I bought one! Maybe this point should be clearer on the purchase page. I hope its good!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I, too, would like a unique header for each page added to a future update. Like many, I am having great trouble changing the fonts. It would also be nice to update the documentation as well and include shortcodes like adding buttons.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Switzerland
aebli Purchased

no Search filed I’d like to have no search-option in the upper right space of the site/navigation. Where or how can I delete the search?

Thank you very much. (www.biobeef-trepp.ch)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dams81 Purchased

hi, i have few problems. First, slider is not working. i have follow the documentation. but nothing has appeared on homepage. 2. the background color doesnt change at all, eventho i have input it in the theme settings. 3. for the cart, is it possible to add the price description before the price?

also, is there any dummy xml i can download?

thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom
theoa Purchased

Hi

I have a problem with the menu bar where in internet explorer, it runs across the full width of the site covering the logo. There is no issue with this when I check the demo site on the same version of ie.

It works fine with firefox and chrome.

I can’t post a link as the site is currently on localhost.

Any idea how this can be fixed.

Thanks

PS Not sure where to post this so also posted on the support forum.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

as i’m not able to log into your forum i need to put my suggestion here…

As an update for the next version you should definitely consider to install a global currency variable so the user can set it up in the theme options. It is a little bit annoying to search all the template files for the $-Symbols.

redfactory

Hi,

That’s a good point, we’ll make sure to put that in!

It sometimes takes a but of time for the envato system to register new theme sales. Most of the time, a day after the sale is made you can log-in on the support forum.

Cheers :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

I can’t find the custom.css file that you mention in the index file you included. I have created a child theme but the css changes that I am trying to make are not working. Can you please help!

redfactory

Hi,

We’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/forum. We’d be more then happy to help you there :)

Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
yanguez Purchased

Can you send me a sample.xml file. Thanks!

redfactory

Hi,

You can download the xml file from our support forum: http://www.redfactory.nl/themes/forum/topic/24/default-content

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hey. Great theme! Question: must I use the cart66 plugin in order to make this theme into an commerce theme? Or is it commerce right out of the box? Or can I use any cart/shop/commerce plugin for wordpress?

thanks

redfactory

Hi,

You’ll still need to get the free lite version, or the payed full version of cart66 in order for the ecommerce system to work. We simply included the style and made sure everything works once the plugin is enabled :)

Other ecommerce systems are not supported atm. Though we might look into that in the future.

Hope this helps :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

I would like to show your theme to a client, but becuase I can’t remove the “buy” banner permenantly I’m not able to send it to them for varification. I can’t have them clicking on the “buy” button and see how much the theme is. Do you have a preview of the theme with the ability to turn that thing off? I can turn it off for one view but if I click on any pages to see the rest of the design it comes back on.

Thanks!

redfactory

Hi,

I’ll look into improving the top bar a bit in this area ;)

It should not be a problem though if the client sees or buys the template. It still needs to be adjusted to their taste, which can be a heap of work if html/css/php changes are needed! We did this too in the past. Buying a theme is a great starting point, being a cost and time saver for both the client and you :) If the client doesn’t appreciate or understands the work you’ll have to put in, then my suggestion is to pass on him ;)

Let me know if you have other questions!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hello

Please tell me if this theme can show products without the selling option. I need a web catalog, but without selling option.

Also can you confirm if this theme can have various models of the same product? For example: bier on 0.33 ml and 0.50 ml and so on…

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, could you please send the dummy xml file? It will be very useful. Please, send it to: fabioknoedt at gmail com. Thanks!

redfactory

Hi,

You can download the xml file from our support forum: http://www.redfactory.nl/themes/forum/topic/24/default-content

Hope this helps :)

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 3-4 years
stemann Purchased

Hi

Take a look: http://harry.stemann-it.dk If you try du add a wine to the basket, and go to Checkout, the buttons go out of the content, what can I do?

(Im from Denmark, and not that good at english)

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