102 comments found

Love the theme!!!

Faithful Customer


Thanks :D Glad you like the theme! Don’t forget to leave a rating ;)


jkleigh Purchased

Hi, I change the fonts in the admin panel and they don’t change on my site. Any ideas? Thanks.


How can i make the page full-width?

like in the demos: http://www.redfactory.nl/themes/thevineyard/features/shortcodes/ thanks


how can i adjust the homepage slider height? which file should i edit.


snezha13 Purchased

Hi there! Thanks for an awesome theme. I’ve just purchased it and trying to customize for my client. I’d like to see more “how to’s” for this theme as it’s a bit hard to figure it all out. - Can you, please, make a tutorial on how to create the store page just the way you have it? - Also, would like to see the tut on how to make the latest products section like you have it on your home page. Regarding the frontpage callout – I don’t understand how to get rid of the “frontpage callout” tab on the top menu. Also, shortcodes for the home page with the image and text on the left/right didn’t work for me.

Would appreciate any help. Thanks!!! Here’s my site so far http://promiservice.com/wordpress/

pit1977 Purchased

Hi, i can’t solve this problem. I have set my cart66 in Euro but when i publish a new product it appears on website with Dollar symbol. But then when i go on checkout all prices are in euro. How can i do to set all currency in Euro?

Sorry for my english!

jakepm Purchased


I have posted a question on your support forum:


Unfortunately it looks like nobody has responded to this thread for months, and lots of people are having an issue with the site footer.

Can you please address this bug?

Hello, I´m about to open an online bussiness in my home country, Uruguay (South America), and I´m interested in your product. Does this theme work for Visa And MasterCard comercializing? And can I add to the theme some sort of local credit sistem? Thank you

tomassus Purchased

Very very bad support, I am waiting almost 6 mounths for some code removing and tempalate support…money thrown out the window!!

edleamy Purchased

Shocking instructions



Do you need help with something? :)


rirvine1 Purchased

Hi – have just purchased the Theme and although I think it’s great on reflection it may not be what I am after. I really need to be able to create a Child Theme – is this possible. I have gone through the child theme process but the CSS is being overridden by the main theme. Is there a fix?

There is mention of changing header images per section – is this being looked into? Although a great feature I’d have thought this standard in WP.

Everything else is very nice and I really want to keep the site but without a demo version it’s difficulty to know exactly what a template can do without seeing behind the scenes.

Many thanks in advance

bax23 Purchased


how can I remove the search button on the right of the menu? thanks for your help.


bax23 Purchased

Please, tell me here how to remove the search field. Your link doesnt work.


Oh sorry, that’s because of the dot at the end ;) The link is: http://www.redfactory.nl/themes/support

The reason we use it is because the solution might other buyers as well, and these comments on themeforest aren’t searchable.

Don’t worry, I promise I’ll help you there :)

bax23 Purchased

Thanks, I already posted a question, but I didnt get an answer, here is the link: http://www.redfactory.nl/themes/forum/topic/298/search-field

i purchased the theme and would like support but the support page doesn’t recognize my license code, please help! straybud@gmail.com



Can you try again now? It sometimes takes a day for the purchase code to work on themeforests end.

See you on the forum :)


It is still not accepting my license code – would you mind emailing me so i can sort this out and create an account on your forum? straybud@gmail.com



I have a few questions regarind it. This cart can have these features:?

1. Easy adding products with many images. One main image and others (5 images) as a mini gallery

2. Produse similare / din aceeasi categorie / cine a cumparat acest produs a mai cumparat si…, top 10 produse vandute (cu posibilitatea de management)

3. Top 10 products sold by the store (this feature to be edited by the webmaster – yes you may say that this is not correct but we want to influience the sales editing the top ten).

4. Similar products. Who puchased the produc X also purchased the produc Y and Z

5. Products tag

6. Product description

7. Other product features. Like: T-shirt with different colours, sizes, cotton or sintetic, etc

8. Changind the product colour with simple click on the palette with other colours

9. SEO firendly

10. A product to be a part of at least two categories

11. NEXT and PREVIOUS product navigation buttons when visualise a product.

12. recent visualised products

13.Side bar filtering products (example: price range, colours, or other feature)

14. First page product listing

15. Discounts on first page




I think you can better look at a Magento theme instead of a WordPress theme. WordPress might be easier to manage, but seeing what you want it just doesn’t cut it I’m afraid. The Cart66 plugin we use makes WordPress webshop ready, but Magento is actually a webshop in its core. So instead of talking you into buying our theme I’ll give you the advice to use Magento :)

If you really want something that is designed by us then you could try this Magento theme: http://themeforest.net/item/fortium-responsive-magento-theme/2880021. We’ve made this theme in collaboration with 3000themes. But in the end it’s a matter of taste ofcourse.

Hope this helps :)

Hi there,

I’ve left a couple of posts on the support forum, but have not received any help over the past week. Can you please help me with the below? It is necessary to finish my client’s site.

I’m trying to create variations for one product (3 choices of colors) and this feature doesn’t seem to work with the theme. I contacted Cart 66 but they said: “The theme you are using modifies the default Cart66 behavior.”

Can you please help out as to how to fix this so I can use the Cart 66 feature as I need it on many products? I’ve seen another post on this but it had no replies.



2CS Purchased

Hi… I’m also trying to get some support to finish my client’s site too. Not sure if anyone checks the Support page, but I’m not getting a response. I purchased the theme with the knowledge that support was available. 1. I’m by-passing the slider image on home and going for static header images, but we need different images on each page. I managed to get a static image in, but it’s the same on every page and cannot seem to change it. What’s the fix on this?

2. My sidebars are not working. Nothing is showing up in them. How can I fix this please?

3. Something broke my Frontpage Callout. Maybe a conflict with a plugin?

4. We would like to add recent posts to home page along with medium size thumbnail pic for that post. I played around in page_home.php with this: <?php $args=array( ‘showposts’=>3, ‘caller_get_posts’=>1 ); $my_query = new WP_Query($args); if( $my_query->have_posts() ) { echo ’3 recent Posts’; while ($my_query->have_posts()) : $my_query->the_post(); ?> <?php the_title(); ?>

<?php the_excerpt(); endwhile; } //if ($my_query) wp_reset_query(); // Restore global post data stomped by the_post(). ?>

But this does not display thumbnails. How can I get thumbnails to show up on home page with posts?

I’ll start with that. Hopefully that will get me going. I’m on deadline, so your prompt reply would be much appreciated.

here is the site for reference. erikaschwenk.com/temp

Thanks! Alanna

2CS Purchased

I’m appalled by the lack of repsonse. Starting to feel like I’ve wasted my money and my client’s time. Is there ANY chance of getting help on either this forum or your support forum??? I’ve been waiting for a reply as I can tell others have as well. It’s fine to take the money but not give the support? What gives?

Hi there. It’s been weeks and I can’t seem to figure out how to get in touch with the developers. I’ve posted both here and the support forum. Looking for help on why the variations don’t work with this theme as this is necessary! Thanks.

Hi there, having a problem with add to cart …every time i click it says your cart is empty …..i haven’t change the name of the store and the funniest thing is when i add product through post or page it works fine …..any ideas why ?

Hi! I was curious if the purple box could be removed on the slider images? Just wanted to know before I purchased. Thanks!