101 comments found

Great theme, but is there any change you are going to support WooCommerce in this theme?

redfactory

Hi,

Glad you like it :) I don’t think we’re going to include support for WooCommerce anytime soon, but we never say never ;)

Cheers!

redfactory

Hi,

We’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/support We’d be more then happy to help you there :)

Cheers!

Airshark Purchased

Bad support, the developer is not answering.. there are a lot of questions in the forum which are already 3 to 6 months old and he is not giving any advice. I spend a lot of time on this theme and cant get really much to work… dont buy it.

Very nice theme. I’m interested on it, is there also a multi-language feature?

Hi, This is kind of urgent, I wanted to post my question in your forum but i couldn’t get through (it says that my code hasn’t been found) so i have to post my question here, i hope you’d respond. I have a store page (i’m using the ultra simple cart plugin instead of cart66 btw) everything is good until i add/remove an item from the cart, for some reason, the return page shows a 404 error despite the url being correct but luckily, the item does get added or removed. Here is the link to the store page http://www.hydromellerielunesdemiel.com/boutique/ And to make sure it was a theme error and not a plugin one, i switched to the original wordpress theme (twentyeleven) and the error didn’t occur with it, that plus i already have the plugi installed and working in another website. Thank you.

redfactory

Hi,

Can you email your purchase code to us via our profile page here: http://themeforest.net/user/redfactory

I’ll make the support acount for you :)

Cheers!

Default-user

I have sent you the code a long while ago via email… i really need help solving this issue

We’ve got problems running your theme in IE 7, navigation dropdowns are buggy. Have you some solution for our issue ? Thanks

redfactory

Hi,

I’m sorry but this theme doesn’t support IE7. We’ve chosen not to support it because the browser is just way too buggy and slow for advanced javascript animations. The experience would be seriously lacking. Besides, IE8 and IE9 have taken its place for some time now. I’d recommend upgrading to those, or go with Chrome or Firefox.

Hope you understand :)

Cheers!

I need assistance with your theme. I am unable to add header images to the pages other than the home page. This is critical because I am trying to get this site live for a client. Please advise on home you have this setup to be handled. There is no documentation on this and when using the feature picture it does not place this in the header. Please advise ASAP… I have been asking this question in your other forum, but it doesn’t appear that anyone is fielding those questions…. T

REPOST from 12 days ago….

I need assistance with your theme. I am unable to add header images to the pages other than the home page. This is critical because I am trying to get this site live for a client. Please advise on home you have this setup to be handled. There is no documentation on this and when using the feature picture it does not place this in the header. Please advise ASAP… I have been asking this question in your other forum, but it doesn’t appear that anyone is fielding those questions…. T

pit1977 Purchased

Hi! How can I do to set cart66 shop grid? i would 4 products per line and now there are only 2!

redfactory

Hi,

By default the theme will display only two columns, but if you want you can change the code in the page_store.php file in the theme folder. That will enable you to show more products per row.

Cheers :)

Default-user
pit1977 Purchased

Hi, I have tried to change columns parameters from 2×1 to 3×1 but when I do this first and second columns appears from left and the 3rd is empty… what could i do? thanks!

rimkashox Purchased

Hi RedFactory,

I’ve sent you a support request by email, but no answer ! I’ve also tried to check the forum, but’s there’s not section for thevineyard… This is not cool … 55 USD is real money, this is not a game. My problem is that I need the xml demo content to import in wordpress.

Waiting for an answer !

redfactory

Hi,

Sorry about that! I’ve just send you an email with the demo content :)

Cheers!

Default-user
rimkashox Purchased

Ok, Got it ! Thanks for the fast answer. It’s very much appreciated.

Is this theme multilingual. Is it working with WPML?

Thanks

redfactory

Hi,

No sorry, this theme is not not compatible with WPML. If you have experience with php you can go through the theme files and change the text as you wish.

Cheers!

redfactory

Also, we’ve launched a new site that will allow you to get theme customizations done by hand-picked developers. If you want you can also post your request there. You can check it out here: http://www.themecustomizers.com/

Cheers :)

CAn you please help how to download the dummy pages. Where is the file?

redfactory

Hi,

I’ve uploaded a new version of the theme which included the dummy content XML! It will be available for download shortly :)

Cheers!

CAn you please help how to download the dummy pages. Where is the file?

redfactory

Hi,

I’ve uploaded a new version of the theme which included the dummy content XML! It will be available for download shortly :)

Cheers!

Powis Purchased

Hello. Same problem as your other customers. Yesterday, I’ve sent you a support request by email with my Purchased Code, and a Tweet on Twitter, but no answer. In your support forum, no section for The Vineyard. 55 USD for an empty shell. Of course, I need the .xml demo content, images and the explanation “how to import it in wordpress. Thank in advance.

redfactory

Hi,

I’ve uploaded a new version of the theme which included the dummy content XML! It will be available for download shortly :)

Cheers!

neonne Purchased

Hello, I bought this vineyard theme and want to see theme tutorial. Where can we see that ? Thank you !

redfactory

Hi,

I’ve uploaded a new version of the theme which included the dummy content XML! It will be available for download shortly :)

Cheers!

lzw8bk Purchased

I bought the Vineyard theme early in 2013, have a purchase code but the support forum has no Vineyard Forum. Any other theme forum will not recognize my purchase code. Where is support for the Vineyard theme?

Default-user
lzw8bk Purchased

If there is not a separate support forum for Vineyard I will post my observation/question here:

Shortcode [line] does not display.

I changed the class devider to divider and span to div in shortcodes.php on line 13 and it works fine.

Also, please clarify the updates and Versions: ...

Original Purchase: 1/6/2013 Version 1.1

Update on 7/28/2013 indicates Version 1.2

Update on 11/15/2013 indicates Version 1.2
Are you not updating the version in style.css when releasing an update?

Also, where can I find the description of what has changed between versions?

Thanks in advance for your help.

Hello, great theme,

Is there any way to link the thumbnails in the store? the text is only linking.

Thank you for your time

teamfdp Purchased

Hello,

I have a problem with the theme The Vineyard. I go on your support forum but there is not for this theme? I try to contact you by email but no answer. How do I get an answer?

Regards, Laurent

redfactory

Hi Laurent,

We get a lot of emails, that’s why we prefer to do support here :) What can I help you with?

Cheers!

Default-user
teamfdp Purchased

Hello,

I have a problem with the $ that appears as currency in the store when I said that I want the euro symbol €. In the cart and paypal payment is € well.

Watch: http://www.cave-marquetoux.fr/store

How to change it? thank you

Default-user
teamfdp Purchased

11 days for one question….

hi, i’m starting usign the vineyard theme for my client (theme 1.2) and just uploaded a background image, is there a way to fix the background image (i don’t’ want it scroll with page) ?

Default-user

solved, need modify the file STYLE.php of the theme on the original code from:

body { background: <?php echo $background ?> !important; }

to:

body { background: <?php echo $background ?> ; background-repeat:no-repeat; background-attachment:fixed; }

Default-user

Hi, i search on the theme files and folders a folder language and po files but don’t find it. Is there any other way to translate some title and link like for example READ MORE into LEGGI (in Italian) the in this page for example: http://www.fratelliboaretti.it/web/masserie-pisari/

Any chance a responsive version of this theme will be implemented?

redfactory

Hi,

No sorry, there’s not going to be a responsive version of this theme any time soon I’m afraid. is this a must-have feature for you?

Cheers :)

Default-user

Yeah, definitely. It’s a really nice theme though.

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