Discussion on The7 — Responsive Multi-Purpose WordPress Theme

Dream-Theme

Dream-Theme supports this item

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9671 comments found.

Hi Dream-Theme – Your theme runs like a dream on my site, I’ve come across only one small issue so far – when i create a ‘video post’ the video doesn’t load when clicked from the blog post preview lightbox. It shows up as a featured video within the post and works perfectly, but the lightbox preview doesn’t load the video. I tried using the ‘embed’ version of the URL but that hasn’t worked either. Any ideas?

Hi,
Thank you for feedback!

Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

graphilab

graphilab Purchased

Hello, is there a way to easyly update WPBakery Visual Composer ? only copy and paste the folder ?

Hi,
Which version of theme you are using? Thanks!

Hello my theme is V 3.1.1 modified (it will be a lot of work to upgrade the whole theme..). I have installed WPBakery Visual Composer 4.11.2.1 (from download of last theme version) but it can’t be activated because the old one is already here. So i got: “Fatal error: Cannot redeclare wpb_getImageBySize() (previously declared in /home/www/wp-content/themes/dt-the7/wpbakery/js_composer/composer/lib/helpers.php:15)

And if i delete the js_composer folder from themes/dt-the7/wpbakery or if i copy/paste the new js_composer folder, i got a blank page in admin and in front. So i can’t desactivate or delete this old version to use the new one. Actually it is the 3.6.12 version of WPBakery Visual Composer installed on my theme. Thx for help

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

rotbraun

rotbraun Purchased

Hello, I built a beautiful website with this perfect theme. Now I have a likely simple problem but I don´t find the answer: I would like a PDF to open by clicking on an menu item. Has anybody an idea how to solve that problem?

Many thanks for your help.

Hi,
It’s quite simple:

1. Upload a .pdf file wherever you want it to be hosted.
2. If your still not using a custom menu for your main navigation, create one via Appearance > Menus.
3. Add a link to your .pdf file as a “custom link”.

actihost

actihost Purchased

Hello! i’ve been using this theme in a custom named folder ex.: ../templates/system everything is working fine but when i try to upload and use the child theme wp shows me an error message telling me that “dt-the7 is not found” how can i fix that?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

Light-box broken on my website? http://nuvisionentertainment.com.au/ If you scroll down to movies and click on the images this should open up in a light box but it suddenly disappears?

Which was working fine before and I haven’t touched the website in awhile.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

We use the template for several weeks to complete satisfaction. we use in several places the masonry media grid. Unfortunately it is not possible only once the lightbox will open to save the image with the right mouse button. it would be really nice is to adapt this this actually possible?

I like to hear it.

Sincerely

Ramon van Valburg

Hello Ramon,
Thanks for feedback!

Lightbox is a third party jQuery plugin. Because of how it works, it will not be possible to make those images “save-able” easily :( You can try to contact guys at our custom shop: http://custom.dream-theme.com – maybe they can assist with it. Thanks!

BUG: Guys the ‘Open Magnific Popup’ – on the Single Image Visual Element – doesn’t seem to work in Firefox… pop up image does not appear.

Hi,
This issue should have been fixed in v.3.7.0. What version are you using?

Hi guys, it seems the7 is uncompatible with most automatic translators which have some real difficulties in translating the theme contents, why this? Thanks.

Hi,
Sorry we have not heard of such issues before. The7 is built to be 100% translatable and multilingual ready.

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Good Day,

I purchased this theme yesterday and I’m unable to use any of the demo content. It requires both the Visual Composer and the Ultimate VC Addons to use. When I install and activate both of these plugins I receive a fatal error message and I’m unable to access my website. I have to go to my files manger to delete one of them in order for the site to work. When I have one or the other installed and activated, it works just fine.

Is there a fix for this or a reason it would be doing this?

Thank you

Delete comments is not a solution. ;)

Posting untrue and unjustified comments will not help you getting a refund either. As you’ve been told earlier, there’s no legitimate reason for refund.

Nothing fake, I have tests and you have evidence that the subject has not bugs? ;)

How do I go about getting a refund? I’m unable to use this template due to the fatal memory error. I’ve worked with my web host and they were not able to help me with this error and directed me back to the theme maker.

Thank you

Good Day,

Never mind, I finally got this to work.

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