Discussion on The7 — Responsive Multi-Purpose WordPress Theme

4154 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Thank you so much for updating Teaser with media uploader as per our request!!! Your support is valued greatly.

the7 is streets ahead of most other themes and keeps getting better.

Dream-Theme

Hi,
Thank you very much for feedback!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

This is a feature request. Currently in a portfolio item, selection the option “Show media as: Gallery” (for example, with 3 columns), this grid is not responsive, so is quite small on a mobile device.

It would be great if the portfolio media gallery could be responsive, like the ‘Masonry’ grid template for example.

Thanks!

Dream-Theme

Hi,
Can you please provide a link to page with it, so I make sure that we’re talking about same things? Thanks!

Default-user
Hi, sure, I can use your demo for example: http://demos.the7.dream-demo.com/main/project/fullwidth-metro-gallery/

The gallery scales, but is not responsive. Hope that helps :)

Dream-Theme

Thanks. Will discuss it with our guys – think it can be improved.

Default-user

Thanks. Just to clarify, I think there are some situations when it works very well as it is. In other situations a responsive option would be a nice feature, and /or an option to select how many columns. Hope that helps.

Dream-Theme

I agree with you. There was some reason why our designed insisted on this layout – now we’re trying to recall what it was :D

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi!

How could I hide the breadcrum based on a specific URL? (what I mean, I don´t want breadcrum in a specific page). Any idea?

Thanks!

Dream-Theme

Hi,
Only by adding bit of custom CSS that will hide breadcrumbs to those pages.

Default-user

Ok, but how could I do that. I´ve found the CSS that breadcrum uses, but how could I specify a display:none givin a specific URL? Thanks again

Dream-Theme

There’s an individual “Custom CSS” field in Visual Composer on each page.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
lukeoko Purchased

I received email about todays update, but dont see changelog updated. I am using version 3.0 there is a lot of css customization. will this version work on wordpress3.9?

Please update your changelog

Dream-Theme

Hi,
Recent version of theme is 4.1.2. At this moment on theme description page you see the changelog for 4.1.0 – other 2 version just solved couple of bugs.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Linetta Purchased

Hi, Since I updated WP to version 3.9 and then I upgraded the theme (23/04/2014) I no longer see the Visual Composer. What should I do? Thank you.

Dream-Theme

Hi,
Probably you are using some old plugin that is not compatible with WP 3.9. Try to disable plugins and check what causes the issue. (E.g. I 100% know that WPML is currently broken in WP 3.9)

Default-user
Linetta Purchased

Just like that. Thank you. I just deactivated WPML and everything returned to normal.

Dream-Theme

As I know guys from WPML are working hard on compatibility update and it is already in beta stage.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just updated to 4.1.2. Thanks for the great work fixing the issues. You guys are really responsive to your customers. The back button on the mobile menu is now working for me. Great!

Menus are now working as expected in terms of the highlight colour on all pages but the home page. On the home page, all the items that have drop down menus, still have the “act” class and show in the accent/highlight colour.

Also, for some reason, the logo in the header, floating menu, and footer are now showing the lo-res version even on retina screens.

http://www.bluecrossanimalhospital.ca
Dream-Theme

Hi,
You have same “http://www.bluecrossanimalhospital.ca” links on all parent menu items. No wonder theme recognizes them as active when you are on your homepage (http://www.bluecrossanimalhospital.ca) :) Get read of those spare links and all will work fine.

Default-user

what should I make them? they’re just headers, not active links. When I had them as anchor tags (#) until last week, they messed up the mobile menus in them version 4.1. That’s when I changed them all to the link that they are now.

Dream-Theme

Well, those are “parent” menu items make. Add real structure to them. E.g. for “Services” add http://www.bluecrossanimalhospital.ca/services/ and so on.

Default-user

Thanks for your help—truly appreciated. Giving them structure has fixed the ones that are regular menus, but not the ones set as megamenus.

Default-user

Ahaa! Found bad links in the sub headers of the megamenus. Changed them to structured headers and the menus are working perfectly. Thank you!

NB. The logos in the headers and footer are still showing the low res version on retina displays.

Dream-Theme

Hi,
Thanks for update!

Regarding low-res logos. What is your hosting company? I suspect it is WP engine or some other hoster with build-in caching?

Default-user

I’m hosting with Funio. They’re a pretty vanilla shared host that don’t do any extra caching AFAIK. I’m using W3 Total Cache as you guys recommend for compatibility with the7. When I disable W3 total Cache, the HD logos are used in Firefox and Chrome, but still not in Safari.

Default-user

Update: I don’t have to disable W3TC completely. If I disable Page Cache/Cache Preload, Firefox and Chrome are fine, just Safari that has the problem.

Default-user
One more update: It’s all the pics, not just the logos, that are displaying in the standard res in Safari. It seems to be anything with the “preload-me” class. Example page here: http://www.bluecrossanimalhospital.ca/services/cats/

BTW, LOVING the new teaser interface: being able to pick and upload images from inside the short code editor is totally wonderful. Looking forward to seeing that expanded to other short codes!

Dream-Theme

Hi,
Clear cache in safari and everything will fork fine (you see when you first visited site in non-retina mode that display PPI was stored in cookie, so you need to clear it).

Regarding W3TC. For retina images support you need to disable page caching and enable object and DB caching. This will make you site response time about 500-700 ms slower but all will for fine. Also if you’re using retina images extensively I strongly recommend you serving all images from CDN (E.g. our demos are using MaxCDN).

Dream-Theme

Regarding “teaser” interface and other shortcodes. That’s the plan ;)

Default-user

Okay, I deleted the cookie, and disabled page caching and that seemed to do the trick for the retina images.

However, this isn’t really a solution. Shouldn’t the cookie reset when the monitor changes from retina/HPDI to standard and back? People often connect and disconnect external monitors that are different from their laptops.

Turning off page caching isn’t really an option either, especially if one is dealing with Retina images (which we pretty much have to or things look pretty bad on retina screens). Earlier in this thread, we were advised to turn page caching ON. When i turn off page caching, it adds around 800ms to the response time, which makes it nearly triple what it is with page caching on (550ms to 1350ms).

You’re right that I need to start using MaxCDN, but I wanted to get all the other pieces working before I add one more variable

Is there a guide somewhere on the right settings to use for W3TC for the7? I’ve combed through these comments and the knowledge base, and there are bits and pieces, but they conflict, and it’s confusing anyway.

For example, should I turn on Minify? What settings should that have?

Thanks again for all your help!

Dream-Theme

Hello,
To make your site working with retina images and maximize its performance you need to enable objects and database caching in W3TC. CDN is also recommended (retina images are normally quite big and it’s always a good idea to serve them from locations closest to site visitors). That’s how our demo works (and it has HUGE amount of page views).

Regarding further optimization. You can minimize JavaScript and CSS but not with tools build into W3TC (they are not too good with CSS3 and minimize JavaScript way too aggressive). I personally prefer to use YUI Compressor for this purpose.

Regarding cookie. Yes, you absolutely right. We’re going to make an improvement in one of closest updates.

Regarding page caching. Unfortunately there’s no workaround at this moment: definitely we can swap image SRCs using JavaScript (like e.g. Apple site and many WP plugins do), but that will make your device actually load both image versions (high and low res). IMO this is not the best solution (I’d love to hear other developers opinions though).
We’re currently working on changes to W3TC plugin to make it parse right images based on screen DPI. But that is not a quick work since it takes time to learn plugins codebase.

Default-user

Thank you so much for all your explanations and help. You guys are great!

Dream-Theme

Hi,
Thanks for feedback!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi. I love the theme. I am having an issue with the portfolio page though. I cant seem to get the ajax sorting feature working. It works when i disable ajax sorting, but does not work when i enable it.

Any help is appreciated. I cleared my browser cache and this did not solve the issue.

Dream-Theme

Hi,
Please update to v4.1.2 it was released couple of hours ago.

Default-user

will try this and get back to you. Thank you.

Default-user

It worked! awesome.

Dream-Theme

Hi,
Thanks for update.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Turkey

Hi there! This theme is very modern and beautiful. :)

But i need Arabic support. When you add this feature to theme?

thanks a lot

Dream-Theme

Hi,
Work on RTL languages support is in the progress.

  • Exclusive Author
  • Has been a member for 0-1 years
  • United States
  • Bought between 10 and 49 items

Is it a possibility to make a full screen slider like the revolution full screen slider but with the layer slider plugin that is provided? If so, Is there a video or guide i can follow to do so?

Thanks

Dream-Theme

Hi,
Is far as I know there’s no such feature in Layer Slider.

HawpMedia

ok, is there a guide I can follow to create a slider like the full width and height slider like on the7’s one page demo?

Dream-Theme

Hi,
That’s Slider Revolution. Please import the dummy data with it. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where can i find the changelog?

Dream-Theme

Hi,
In the end of theme description page.. as usual :)

Default-user

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Running the7 on a multisite and I updated the theme today using the “Update Theme” button under Theme Options. The theme broke.

I get the message “Broken Theme: Stylesheet is missing.” Looking at my site through FTP, I see a new folder under wp-content called “Upgrade.” I see a folder there called “dt-the7_v.tmp” and under that, ostensibly the new version of the theme (yes, it is the new version according to the style.css file in that folder). Why did the update not work? Which files do I need to manually replace to get my theme working again?

Thanks!

I have custom CSS entered on many parts of my theme (which I assume are all stored in the custom CSS folders, correct?). By uploading the theme again, will those be replaced? How should I fix this?

Dream-Theme

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.?Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

When I add a simple html image in the layer slider and I scale the viewport down, the image doesn’t scale proportionately or stay contained in the parent element. How do I fix this? Notice the play button in the slider and the code I am using is below.

url: http://expressvideobrochures.com/

YouTube

Default-user

sorry:

<a class="playbtn" href="https://www.youtube.com/watch?v=elXk87IKgCo" rel="wp-video-lightbox" title=""><img src="/wp-content/uploads/2014/04/play-btn.png" alt="YouTube" width="100%" /></a>
Dream-Theme

Hi,
I’m afraid we cannot provide dedicated support for bundled third-partly software (and especially its customization) :( Sorry and thank you very much for understanding!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I can report that today’s update 4.1.2 fixed all previous issues and everything is working great again. Thank you very much! I know it has been a rough period lately.

One minor thing I’ve noticed is that the Visual Composer text blocks are now shorter than they used to be. When entering or editing text, you have to do a lot of scrolling to see everything. I am only seeing 5 lines of text at a time. Is that a Visual Composer problem and should I contact them?

Thanks again.

Dream-Theme

Hi,
I’m afraid we cannot alter that :( Isn’t WYSIWYG resizable (can be enlarged by dragging right bottom corner of it)?

Default-user

Unfortunately, that doesn’t work for VC text blocks. I tried. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
dynks12 Purchased

Hello, I am trying to have an image show up and following your recommended format for lists. [dt_list style=”1 / 2 / 3” bullet_position=”middle / top” dividers=”true / false”]

[/dt_list]

However it does not seem to be working. Can you confirm this code is working? Thanks!

- M

Dream-Theme

Hi, Can you please post a full chunk of code that you are using, so I can check it? Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
dynks12 Purchased

Hello, I am trying to have an image show up and following your recommended format for lists. [dt_list style=”1 / 2 / 3” bullet_position=”middle / top” dividers=”true / false”]

[/dt_list]

However it does not seem to be working. Can you confirm this code is working? Thanks!

- M

Dream-Theme

Hi,
Can you please post a full chunk of code that you are using, so I can check it? Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi I found another bug: In v4.1.2 whenever you switch skins all the settings are reset. For example, wide or boxed layout, fonts, header positions, etc. This did not happen in v4.0.0

Default-user

Thanks for the recent update btw, I waited a couple revisions before I upgraded until most of the kinks in VC were gone. The skin setting thing is not that big of a deal but it certainly does take some effort redoing all the changes every time you change a skin lol.

Dream-Theme

Hi,
That’s not a bug I’m afraid – that’s how skins work. They contains data not only about colors, but other settings like headers layouts, etc.

  • Bought between 1000 and 4999 items
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations

note to self: in the new demo it looks like for ‘minimal’ skin the cool looking old solid-rounded rectangle menu button that’s in regular skin looks like it’s gone, replaced with just a line.. that’s a feature for minimal vs normal skin

Dream-Theme

Hi,
We changed default skin for full demo to “7 minimal” for “testing purposes”. It’s a bit “lighter” than classic skin. Do not worry – good-old iOS7 skin it there :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • India

Hello,

Thanks for the theme update, but it seems that the menu doesn’t work well in responsive mode. it only shows the main menu but when we click on the main menu the sub menu’s do not appear.

Dream-Theme

Hi,
Can you please specify your browser, its version and link where we can reproduce this issue. Thanks!

arvindkukreti

have send all the details on your ticketing portal, ticket id 11382

Dream-Theme

Thanks! Will ask our guys to take a look at it ASAP.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I like this theme, especially with the contact information header.

Is it possible to put custom html or shortcodes in the header?

Dream-Theme

Hi,
You can use raw HTML there. But shortcodes will not be parsed.

Default-user

I meant the top bar, i found a ticket: http://support.dream-theme.com/knowledgebase/how-to-add-a-custom-social-icon/. This will work with the icon pack i have found i’ll guess?

Dream-Theme

(replied to earlier comment :) )

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
v2park Purchased

What is difference between Show and Hide floating menu?

Dream-Theme

Hi,
If “Hide” is enabled, you will not see the floating menu panel in the top of browser window when you scroll the page down.

Please note that on mobile devices floating menu is always hidden (though it can be changed by tweaking bits of JavaScript).

by
by
by
by
by
by