after the last update I get this error when I try to update an existing page:
Call to undefined function aq_resize() in /dt-the7/inc/extensions/core-functions.php on line 149
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
I’ll get this fixed by myself, don’t have time to waste registering on a third party site.
BTW, that was utterly stupid idea to rate theme 1 star. Every major author here on ThemeForest provides support via dedicated support portal. Nobody will make exception for you. I thought after 4-5 years and purchasing 100-500 items you must know this..
Moreover, theme description clearly states that we provide support only via dedicated support portal. Why have you bought theme without reading it? I rarely do so, but in this particular case I’m going to report your actions to Envato.
From my point I just got a copy and paste answer.
In my opinion you could have provided more info to address the issue quickly before asking to register to the support site. That’s all.
I don’t think my vote will change your rating, anyway thank you for reporting me just for giving an opinion.
Please request a refund – I will approve it. I do not want my products to be used by people who do not read the item description and act in such ignorant and disrespectful way.
my point of view may be wrong I’ve never asked for a feedback or anything else, as well as I’ve not been publicly complaining with anyone. So i don’t understand why you’re doing it and you’re doing it publicly, you could have contacted me in a different way.
As you’ve seen I’ve been writing a comment along with the rating which as you said is explicitly written on your item details. I’ve not been referring to the quality of the product which is not in discussion. So please can we stop talking about my “stupid” vote?
As I wrote in my previous reply I was just disappointed for the copy/paste reply. Full stop. I admit I overreacted but you’re doing, imo, more than the same.
If my rating and comment disappointed you so much I’m sorry about that: I wish I could go back and remove it or change it, if there’s a way to do it please do tell me.
I’ve never insulted you, I don’t understand why you’re doing it telling me that I’m ignorant and disrespectful (considering that you’ve already reported me) while I’m just trying to answer to your comments in order to clarify and possibly solve our misunderstanding.
Anyway I’m not looking for explanations, I hope you will agree to put an end to this conversation.
I also hope that this time I could explain myself better. Have a good one.
Look, I’m really sorry for being overly emotional. I’m a Dream-Theme cofounder and lead front-end architect. Besides answering comments here on ThemeForest, I’m involved in lots of technical stuff. E.g. now we’re working on a huge update for The7. I HAVE to shoot canned replies to have more time and be more productive as a developer. After all that’s why we have 3 dedicate support specialists at our support portal. And that’s why I’m always redirecting buyers to support portal – our guys there works with The7 constantly and they know all typical issues that buyer can face. You can actually get a quicker and more qualified response there. And our support department is roughly half of our monthly expenses. That’s why I got so upset to receive a 1 star for actually trying to provide you (and other people around here) better service.
Kind regards, Miroslav
Hello there, great theme! I just wanted to ask a simple question. On the 02-Creative home page, I’d like to setup my revolution slider with the similar thumbnail settings. How exactly do I do that? I keep getting square thumbnails and they look nothing like the Creative Demo does, help! Please and Thank You!
I realized that the slider in the Creative home page is Porthole, however, I’m working on a one page layout… will it work with a single page layout?
I made a slider with the porthole slider, however, it just won’t work. What settings do I need to have to make the slider appear?
Please do not ignore the theme manual: http://guide.dream-theme.com/gen2/user-guide/page-header/slideshow/ Thanks!
I love this theme! I’m am hoping to purchase it for a new project I am working on. I have three pre-purchase questions:
1. Is there a shortcode or simple way for me to display a custom number of posts from a specific category?
2. Is there a simple way to make sure all post featured images are at a 16:9 ratio and of a specific size (using above shortcode)?
3. How many levels of hierarchy can your right sidebar navigation expand to handle?
1. Yes. There are 2 dedicated shortcodes for it: masonry and mini blog.
2. Yes. There’s an option for defining image sizes.
3. Dunno actually. Theoretically infinite. But we were never performing “depth tests” At least not less that standard WordPress themes.
Thank you , this is very helpful.
Hello. Content in Tabbed Tour Sections is not responsive. For example, Single Images and Fancy Media do not scale when browser is resized. Text Box content does not center (even if it is styled to be centered). Thanks.
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
I’m still locked out of support, and I’ve already fixed the problem in my child theme. I only mention it so you can fix it for others in the next update.
A new feature can be a new style header. “logo” – “menu” – “content area”.
It also keeps your customers happy with new functions.
In the early autumn The7 will receive a huge update. It will include new header options as well
Hi, The theme is cool, just a presale question…
can you add link from one parallax stripes to another parallax stripe,
Thanks & Regards
cool and can that stripe be linked to the top menu also
it is possible to change the style from categories list in grid category?
What would it cost or is there something ready?
Just clarified it with our support guys. They already made all required files. Please refer to this article in theme KB for details: http://support.dream-theme.com/knowledgebase/change-category-archive-layout/
I want the Logo in the Floating menu to be displayed at the right side. Is there a possibility to do this in css, a template or script?
This can be done in CSS . If you are familiar with it, you can use FireBug (FireFox plugin for web-developers) or Chrome web developers tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974 .
I find that I cannot scroll with my mac mouse with latest version of The7 theme. It will scroll when I use Chrome and Safari. Firefox will scroll with all other web sites except The7 theme which is odd though I have smooth scrolling enabled. The admin section will scroll fine with Firefox but not the web site itself which is odd. The web site is: http://www.soldiersofglos.com/
Please let me know if need to open a ticket. Thanks for the help
how can i change the js_composer language to German?
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will assist with it.
Please can u help me to find the CSS-Part where i can change the breadcrumb svg image?
I have the problem, that the breadcrumbs or arrows from the dummy content are not show´n the same. Like the colors are twistet across from the dummy content.
You do not need to alter code to make your site look as our demo(s).
Please, submit a request via our online help-desk and describe in details what you need achieve http://support.dream-theme.com – our guys will assist with it.
Hi Guys, I just wanted to let you know this is an amazing theme, by far the best I have used. It was really well thought out and has all the features I would want in a multi purpose theme. Great work
Thank you very much for feedback!
Absolutely an awesome theme…
Please tell me, would BuddyPress be included? Would it be coming?
Or is S2Member compatible?
Thank you so much
We have a BP native support in the pipeline but that is not a priority task at this particular moment.
Regarding S2Member. Unfortunately I’m not familiar with this plugin.
I create a portfolio and put in products page, but why date, my email and category shows above the featured image in products page? How to hide them?
Sorry I cannot see your buyers badge.
What is the class for if I want to place Image Description text on the right instead of bottom when zoom? Thanks!
Hello, I love your thema.
A question: would posble remove Visual Composer version that comes with the theme and add the Visual Composer and author fuller figure.
Technically this is possible. But you will louse > 50% of The7 unique features.
My theme is running very slow. Cannot figure out why? I ran a plugin P3 to see what plugins are running slow couldnt figure it out. Takes literally 6 seconds to initial load. Please help.
First and foremost, you need to use caching plugin with page caching enabled (The7 is multipurpose theme and naturally resource intensive).
Second, if caching will not help, please submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Hi, I am thinking about purchasing this theme. I have two questions before purchasing.
I would like to use the microsite template for a regular page, because of the usage of anchors. This seems to be very interesting. In my case I want to divide a page content in 6 parts using anchors in combination with an anchored menu in the sidebar. Is this possible?
And I will be using the normal menu in the header instead of the alternate microsite menu that you can create. Will the menu work fully normal when inverting microsite pages instead of only normal pages? Will the header menu tab button change its colour if you visit the page even though it is a microsite page? I am asking this question because I haven’t seen any examples using a sidebar menu widget and using the normal menu in the header in combination with the microsite template. I know this is a tricky part when it comes to coding so I was wondering if you fully support this feature. Thanks in advance.
If I understood you correctly, this can be done. (Only thing I’m not sure what we’re talking about is this part: “Will the header menu tab button change its colour if you visit the page even though it is a microsite page?”)
Please contact me via PM from my profile page – it’ll be easier to discuss details via email.
Porthole slider is not adjusting itself automatically to the height of my slider. there is space above and below the slider and I can’t figure out how to remove the extra space.
Any help here? Thanks
Hello and huge congrats for your theme! One question, when i create a menu item ex. ABOUT and then submenu items under the ABOUT ex. Company, Team etc… the menu item (ABOUT) appears fully colored liked you clicked on the page. No matter in what page i am on the ABOUT seems selected (fully colored round box) , any help???
Done, thank you in advance for the answer!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.