Discussion on The7 — Responsive Multi-Purpose WordPress Theme

4091 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, my compliments for theme. I have a trouble with WooCommerce plugin in my installation: when the plugin is active the Visual Composer not works. I use last version of theme 1.4.0 and the WooCommerce 2.0.18. I think there is some scripts conflict, can you help me to resolve the problem?

Default-user

I try to add products, category, but the WooCommerce plugin not works in this theme. I have deactivate your theme and the plugin works good. Am I just that have this problem?

Dream-Theme

Hi,
I’m afraid this is first report of the such issue.

First of all make sure that you do NOT have Visual Composer installed as SEPARATE PLUGIN. Theme has copy of VC build in and it will conflict with stand alone plugin.

Second, can you please check you “WP-admin > Setting > Visual Composer” page: maybe you have accidentely disabled VC for certain post types? Thanks!

Default-user

Hi; VC build is not separate plugin and all post type are enabled, but the theme not work if the woocommerce plugin is active. it’s really strange that is just my problem! I tryed also in other server and other new installation WP and The7 theme but same problem.

Dream-Theme

Hi
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thnaks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hi, i just enabled the “Fancy Header” on this page: http://clearviewtheapp.com/FAQ/

For some reason the image I’ve chosen doesn’t display. or atleast not anymore than a split second, before the background turns white. I’ve already been into the generel settings and remove the background in the boxed layout option, and turned it back to “wide”. Still not working.

I’m looking forward to hear from you

Chrislomol

Pre-viewing this site will require a password, since we got a huge release on monday, so if you need to view it to conclude the issue, please send me a PM and I’ll grant you access

Dream-Theme

Hi,

You’re not an author so I cannot send you PM…

Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

  • Exclusive Author
  • Has been a member for 5-6 years
  • Bought between 50 and 99 items
  • Italy
Dream-Theme

Hi,
To tell you the truth, we don’t care much about submitting theme to “compatibility lists”... though maybe it’s time to do it.

Default-user

in item details i see the wpml badge, you’re lying, i need a wpml theme i will not buy the7

Dream-Theme

OK. As you wish. It works fine for 2250+ customers though.

BTW, calling people “liars” with no reason is not cool. If this is norm of communication for you – please don’t buy our products – you’ll probably have issues with getting support :D Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Could I use this as just a web developing blog? Would that work well with this theme? Also is The7 easy to use? Thank you very much!

Dream-Theme

Hi,
Yes to both your questions.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
DimaP Purchased

As to the MegaMenu, as I wrote some time ago, this may interfear with some specific plugins some people used to have, e.g. PrivateContent – Multilevel Content Plugin. Please have an option inside The 7 to simply switch off this option whenever is needed.

Dream-Theme

Hi, I remember about it – don’t worry :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

hi guys, looking to buy this asap, question though, how can I install the demo as is, and then just customize it from their, alot of templates like “jupiter” offer this feature, does your’s?

-Chris

Dream-Theme

Hi,
Almost all themes offers it and The7 is not exclusion :)

Default-user

kick ass, making purchase in a few minutes, really amaazing job on the template, I know you hear it alot, but you guys are legendary!

Dream-Theme

Thank you for the compliment! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
noricom Purchased
Dream-Theme AUTHOR Flag Hi, The7 will receive new Lightbox software in couple of weeks.

Can’t wait :crying:

When will it be available?

Best Regards, noricom

Dream-Theme

Hi,
Patience, please. You need a kick-ass theme, not the half-ass update, right? :D

  • Bought between 500 and 999 items
  • Has been a member for 7-8 years
  • United States

Accordion Widget doesnt work when I assigned to a menu any advice. thank you.

Dream-Theme

Hello,
Works for us perfectly. It sounds like you have some JavaScript error. There can be 2 reasons for it:

1. Them was not installed correctly or was corrupted during installation. This sometimes happens when you install themes via FTP. In this case you can simply reinstall the theme.

2. There’s some conflict with one of your plugins. You can try to disable plugins one-by-one and define which one causes the issue.

If nothing mentioned above helped, please don’t hesitate to submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I don’t know how to integrate Woocommerce seamlessly. Thank you!

Dream-Theme

Hello,

Please install WooCommerce via “WP-admin > Appearance > Plugins” interface. If you don’t know row to install plugins, please refer to articles that can be found in Google – you’ll need these knowledge anyway!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have uploaded the theme into CPannel and it works however, most of the creation is still up to me. I understood, once i uploaded the theme all i would have to do is change the photos/content and make some customizations rather than completely create the site structure. I there a way I can just edit the dummy content?

Dream-Theme

Sorry I do not understand the question :( Can you please be more specific?

The7 works like any other WordPress theme.. Please refer to User Guide if you need details for theme specific functions: http://guide.dream-theme.com/gen2/ Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
stawa Purchased

Hi, You say at a guy ;

“Regarding “read more” caption. Though I strongly recommend using “translation file”, you can also do it in PHP”

I d like to change number of english words to french words like :

- in the responsive menu > “Close” by a “X” or “Fermer”

- ” by admin” by “par admin” - other words..

What i the best way for me ? i try to change the en_US.po files but nothing happened.

Thanks

stawa
stawa Purchased

I also want to change post and page options like :

Show page title Hide page title Fancy header Slideshow

Hide featured image on post page: Related posts category: from the same category choose category(s)

Related posts can be enabled / disabled from Theme Options / General / Related posts settings

Post Preview Options Post preview width: normal wide

Post Preview Style For gallery post format: standard image gallery featured image with gallery hover slideshow For video post format: image image with “Play” icon

> i can translate but where ?.. Thx a lot

Dream-Theme

Hi,
You can use “Codestyle Localization” plugin for it: http://wordpress.org/plugins/codestyling-localization/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Now, I am getting this:

Revolution Slider Error: Slider with alias the7-main not found.

What to do…?

Dream-Theme

Hi,
You simply have not imported revolution slider from dummy. (Note that Revolution and Layer slider dummy can be installed ONLY separately from main theme dummy .XML file).

Default-user

i searched the folders…found no .xml file for revolution slider…even found a link that goes to the .zip to download for revolution provided by you and there is no .xml in there either…

Dream-Theme

Hi,
It seems that you’ve downloaded only installable file from ThemeForest :) In your ThemeForest account, please navigate to your “Downloads” tab. Click the “download” button on the right of The7 theme; and select the “All files & documentation” link.

Default-user

Nope…I did All files and docs…

Dream-Theme

Hi,

Then, please, submit a request via our online help-desk http://support.dream-theme.com – our staff will assist you importing the demo content. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
konigco Purchased

The theme is beautiful when it works properly. It was working fine but I changed from light to dark and now half of my pages don’t show on desktop browsers. Ironically they show on mobile and internet explorer (in compatibility mode) but not at all on safari, chrome, firefox. I have been waiting on support to help with this for 14 hours and even provided them with the FTP access and admin access to my wordpress to help. The theme is GORGEOUS but if you are running a business beauty doesn’t help when 75% of your website isn’t visible :( Hopefully I’ll hear back from support soon.

Dream-Theme

Hello,

Probably something went wrong during crating customization CSS file. Try to change some property in theme options (e.g. some font size) and Save Options – it will create new CSS file and 95% confidence will solve your issue.

Regarding support.

Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24-48h in the order they were received.

This is written all over our themes, profile, support portal, etc. Patience, please. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there, I just found you theme. It looks like your support is very fast which is one of my main reasons for deciding to purchase a theme or not. Love what I see so far.

I have a question: Can I use child themes with this theme? (I use the on click child theme plugin for that)

Dream-Theme

Hi,
Theme already contains example of child theme.

Regarding support.

Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24-48h in the order they were received.

We humbly consider it “not bad” :)

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years
tricell Purchased

Similar issues to konigco above.

Fancy headers and various other functionality has completely disappeared, ie. maps.

Dream-Theme

Hi,

Honestly don’t know what can be wrong with your instance of The7..

Probably something went wrong during crating customization CSS file. Try to change some property in theme options (e.g. some font size) and Save Options – it will create new CSS file and 95% confidence will solve your issue.

If this will not help – please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Its really a nice one but I am having problems because I am new to wordpress, my link is www.theengineeringprojects.com

1) Footer is not visible in the theme. 2) The shop is not showing as it is in demo. 3) The tabs are not as much as in the demo. you can check the link of my site, the blog tabs are totally not showing and shop is also not there.

Help me out. Thanks.

Dream-Theme

Hi,

1) You need to set footers and sidebars manually for every page. This is limitation of WordPress itself..

2) You cannot Import/export WooCommerce content.

3) Probably you may want to take a look at this article in our KB: http://support.dream-theme.com/knowledgebase/full-demo/

Default-user

Thanks for the reply. But the problem is I tried to add the footer but its sttill not showing but when I click on the sidebar then it appears in the footer. Secondly from where I can customize the footer or sidebar. Thanks.

Dream-Theme

In this case, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

I'm having some issues with the woocommerce shortcodes.
The woocommerce shortcodes are working, but they are not displaying the "columns" correctly.
So, no matter what number i choose for my columns, it always shows the 4 columns.

for example,

if i use [recent_products columns="5" per_page="10"]

I will still see 4 columns.

Any ideas what I’m doing wrong?

I also loaded the “dummy content” and the “shop-16” page has the same issues.

Thanks for your help, great theme!

Dream-Theme

Hi,
Please update to news version of theme. Thanks!

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years
tricell Purchased

How do you display and animate the cell phone/qr code in the fancy header.

Just like on this page: http://the7.dream-demo.com/features-2/pages-with-fancy-header/fancy-header-with-revolution-slider/
Default-user
tricell Purchased

Nevermind, figured out that is a slider.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years
tricell Purchased

Where can I change the color of the font within buttons???

Dream-Theme

Hi,

There’s no option for that. But you can overwrite this by bit of custom css. If you are familiar with it, you can use FireBug (FireFox plugin for web-developers) or Chrome web developers tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974 . Otherwise please consider hiring an experienced developer/freelancer to assist with it.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years
tricell Purchased

Every once in a while the theme resets to default, erasing almost all customization….how do I stop this from happening?

Dream-Theme

This may happen ONLY if you are changing skin in Theme Options (which is completely normal and theme returns a warning about it) OR changing Theme name in “style.css” file.

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