157 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, On my website the slide show (Bellow the main menu bar) does not size proportionately with the website. As the website window gets larger the slides in the slide show get even more larger then the site cutting off the bottom 1/4 of the slides. I sent you an email and have not heard back from you. Please let me know how I can fix it.

Thank you Shawn

iconsys

Hello sir,
please check your mail as same
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States

I uploaded and performed the Quickstart to http://optimushrconsulting.com.

Can not access the back end and the site is text only and no pages found.

Please take a look and advise on what I need to do.

Thank you -sam

Jetjouster

no need to answer, I have purchased another theme from a reputable vendor and will be using it for my client. I will be getting a refund from Themeforest.

iconsys

Hello sir,
sorry your problem is going to back page thats why we are not seen…please explain your problem. we will solve your issue.
Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, i have a problem with this template, in my installation the mobile menĂ¹ doesn’t appare correctly

Check yourself: http://www.nicolamercurio.it/ante/
iconsys

Hello sir
i am checking your url…site is working fine with mobile menu..will you please send your problem screenshots on iconsystheme@gmail.com..... we will help you…
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have already sent some emal at: iconsystheme@gmail.com but I never received a reply! I HAVE PAID THE TEMPLATE, and unfortunately the menu does not work on smartphones and tablets! Forwarding yet another email and this time I hope to receive an answer, otherwise it will buy a template from you ever again

iconsys

Hello sir, Firstly sorry for the late reply some legal issue….please send some screenshots for more understanding on iconsystheme@gmail.com....we will hopefully give you satisfaction… Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Unfortunately I must say that the support is really poor! Nobody answers in this section and even via email

iconsys

Hello sir,
Firstly sorry for the late reply some legal issue….please send some screenshots for more understanding on iconsystheme@gmail.com....we will hopefully give you satisfaction…
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good Morning, i loaded the Templete quickstart, but il struggling to remove the (Design using helix link ) on the bottom

iconsys

Hello sir,
For quit using helix copyright please go to the following folder plugins folder >> system folder >> helix folder >> features and edit footer.php

any further assist please send mail freely…. on iconsystheme@gmail.com

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’ve some problems with the mobile menu (it seem to be a common problem). Already sent a email with screenshot but nobody answered. Please how can I solve this issue ?

Thanx

iconsys

Hello sir,
we are sorry for that.please send mail again with including your envato profile name. we will help you.
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rfka Purchased

Hello. Congratulations on a great Templete. I want to disable the mobile version of the site – how to do it?

iconsys

Hello sir,
Thank you for your compliments. please go through following steps
Administrator > template manager > theme-org default template > in basic tab > choose layout in responsive or fixed
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kotoit Purchased

Hello! Congratulations for the template. I upgraded my site (template, helix, etc., to the latest version on test environment, based on joomla 3.1.5), but the shortcodes are not working (e.g. [button type=”BUTTON_TYPE”] or [button…]). (you wrote in changelog, thet you corrected also some bugs, css in the 16.01.2014 version) How can I fix this problem?

If I upgrade the roksprocket (v2.1.0), the style also changes, maybe because of css? How can I fix it?

You can see the problems here: http://proba.gergely.us/referenciak

Thank you!

iconsys

Hello sir,
Please add [spbutton type=”BUTTON_TYPE”] or [spbutton], just add sp in all shortcode which is not working after upgradation.
Thank you

Default-user
kotoit Purchased

Hello!

Thanks for your reply. Maybe I did something wrong, but your advice did not solve my problem, it still shows the shortcodes (you can see it in the footer). Could you send the list with the corrections, which you made in the template (css, bugs)? Maybe if I change the corrected files would solve my problem.

Thank you!

iconsys

hello sir,
please explain more with some screanshots on iconsystheme@gmail.com. we will help you.
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i purshased this template but after install it, i have the fatal error :

Fatal error: Call to a member function Header() on a non-object in /home/andalous/public_html/templates/theme-org/index.php on line 25

I don’t know how to fix this problem. Could you please help me?

iconsys

Hello sir,
GO to administrator > system > server tab > make error reporting none.
Thank you

Default-user

it work good on localhost thank you

iconsys

It our pleasure :)

  • Has been a member for 0-1 years

I have similar problem like abdyanotony. I update to newest joomla version 3.2.3, helix 2.1.4, mysql 5.5, php 5.4, apache 2.4.7. The video shortcodes is: [spvideo]http://www.youtube.com/watch?v=Ycv5fNd4AeM[/spvideo]

Any fixed?

iconsys

Hello sir,
Please use capital s,
/> Thank you

  • Has been a member for 0-1 years

Any pre-sales questions answered in here?

Thank you

iconsys

Sure evmenedes,
what is your question?

  • Has been a member for 0-1 years

How to fix submenu full-width? Could you please show how to edit css.

iconsys

Hello sir,
will u please send us some screenshots on iconsystheme@gmail.com for more understanding.
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Poland
Raferti Purchased

why is it blocking the secret key theme-org_Quickstart_package_v-2.1.zip?

iconsys

Hello sir,
it’s just about your security. if you doesn’t wants it then simply reinstall quickstart pack and that time don’t mansion your secret key .
Thank you

  • Has been a member for 0-1 years
iconsys

Hello sir,
please follow some steps go to administrator > menu > main manu > and change mega menu width.
Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i am having problems making the header logo clickable….

The flash banner does not show up on mobile, and i need to make the logo/banner/header clickable to a telephone number, how would i go about this?

iconsys

Hello sir, we are not using any flash banner for the template. will you please explain more on iconsystheme@gmail.com. we will happy to help you.
Thank you

  • Has been a member for 0-1 years

Hello, Is there any way to set logo place between logo and menu bar?

Regards,

iconsys

No sir you should customize it or create some of position for that.
Thank you

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