90 comments found

ally_18 Purchased

Hi, have purchased this on a different account. Having a problem with installing the demo content. When I go to restore the database as mentioned in your documentation, I get an error that states the DB source is missing. Can you please help me?

Thanks :)

Default-user
ally_18 Purchased

Hi guys,

I’ve sent two emails and neither of them have been answered. Can I please get these looked at? It is rather urgent. Also, am I able to get a copy of the documentation sent to me? I can’t seem to find the copy that came with purchase.

Thanks,

themeboutique

Hi Alyce,

I just sent a response to your e-mail—regarding the docs, there should be three folders in the zip file you downloaded at ThemeForest:

  • Assets
  • Documentation
  • Licensing

In the “Documentation” folder, you’ll need open the index.html file to view the docs. I’ll send over the most recent copy, in the future if you ever need updated copy of the docs you can simply download the latest version of the theme here on ThemeForest and unpack the zip.

Default-user
ally_18 Purchased

Hello again,

Sent a reply back to that email and awaiting a response. It’d be great if you could reply back ASAP :) This project’s end date is nearing pretty quickly.

Thank you :)

cmunk3 Purchased

I cannot select image files in the wysiwyg with IMCE. I can see that others had the same problem.

themeboutique

Hi cmunk3,

This is a known issue related to the version of jQuery the theme uses, if you replace the entire contents of the themetastic_js_alter() function (found in the themetastic/template.php file) with the following code:

function themetastic_js_alter(&$javascript) {
    $path = current_path();
    $imce = strpos($path, 'imce');

    if ((!path_is_admin($path)) && ($imce === false)) {
        unset($javascript['misc/jquery.js']);
    }
}

The issue should then be resolved. :) If the problem for some reason persists, please let me know.

Default-user
cmunk3 Purchased

It worked thank you!

Hi,

You haven’t answered the two messages I’ve sent via your profile page. So, I’m asking here:

1- Does the slider fully support RTL? I need to try a demo. If it’s not possible, please you try adding some sample text to 3 slides and send me the print-screens. Last theme I bought from another author couldn’t support Persian font on more than 1 slide and the author haven’t helped me at all and the envato support wanted me to confirm with the author of the next theme that there are no problems regarding this issue BEFORE buying the theme. 2- Are there any commercial/customized module used on your theme? Or they’re all available on drupal.org? If there are commercial/customized modules, please name them.

thnx

themeboutique

Hi jkengt,

I started writing out a response here on ThemeForest and it got kind of lengthy, so I responded to your e-mail instead—sorry for the late reply.

Attached to the e-mail there will be a copy of the ThemeTastic documentation which explains more about the modules used, how RTL is setup, etc.

In my e-mail I tried my best to explain how the webfonts work with the slider, but to briefly summarize: webfonts are not added via the slider module, so any font can be used on any slide. ;)

If uploading fonts through the UI is an absolute must, and you don’t care to use CSS or modify html.tpl.php to implement the webfont, this module is a great solution:

https://www.drupal.org/project/fontyourface
Default-user

Got you email. thnx :)

ausov Purchased

dear colleagues!

our website sells membership to our paid online services on the same website.

q1: would we need an ‘extended’ licence for this theme? q2: how much is ‘extended’ licence? q3: can we modify the theme after purchasing? q4: is styling for drupal commerce components included/tested? q5: is styling for forum components included/tested?

thank you!

themeboutique

Hi ausov,

I’d need a little bit more information about your project to determine what type of license you would need—if it’s just one website, on one domain, then a regular license will be fine.

If your service is redistributing the theme in any form, however, an extended license would be needed (this runs $2400). Really, it depends on the nature of your service and specifics regarding your use of the theme.

Drupal Commerce and forum components have not been included or tested, you would need to configure and style these parts of your site on your own time.

If you’re just selling paid services, on one website, you’ll only need a regular license—and yes, you’ll be able to modify the theme after purchasing. :) If you need me to clarify anything, let me know!

Default-user
ausov Purchased

Thank you for the info.

Yes, we got one domain with one website. The website has multiple web applications built-in, a shop, blog, etc. We charge our users for using our online applications based on membership subscription. Would the standard licence fit here?

To save time with developing, approving and applying nice UI design, we would like to take a ready-to use theme as a sort of a base template. We would rewrite it for our needs using SASS/compass. This particular theme is just very close to what we already have, just more consistent and nicer. :)

Thank you

themeboutique

I think a standard license would work just fine here, yeah.

It sounds like you intend to use the theme on one, singular end-product (one website) and will not be redistributing the theme in a standalone product so I can’t see any reason to buy any an extended license—the $48 standard license should work. :)

Hi, that´s what i need, but a few questions before buying: - Can I have the video bigger at the home top slider? - At Page and Elements I see I can have a left side menu, but is it possible to have sub menu pages there also?

Thanks!

Default-user

Sorry, I´ve been mistaken. I thought this theme was wordpress theme. Don´t you have some theme similar for wordpress? :(

themeboutique

No problem, the WordPress version is also available here on ThemeForest:

http://themeforest.net/item/themetastic-flat-responsive-wordpress-theme/5231364
Default-user

Oh, thanks!

I have a problem with the map of the contact page. Despite having set the address I google maps always show other locations. Trying to change my address is always displayed in the same location that was never the one to set me

Default-user

It basically I now displays the map as if I had entered a place in Africa but it is actually set up a European address.

From the settings page contact can only enter the address and latitude and longitude

Default-user

I made a mistake .. I need the support for Wordpress ;)

themeboutique

Ah, no worries, I’m sure Damojo will be able to help out. ;) Thanks for the heads up!

FieldException: Es wurde versucht, eine Instanz eines field_weight-Felds anzulegen, das nicht existiert oder nicht aktiv ist. in field_create_instance() (Zeile 476 von /var/www/vhost/base.xyserver.com/modules/field/field.crud.inc).

....how we could fix this error which is upcoming after we want to create a new Revolution-Slider?

themeboutique

Hi ghaberfellner,

Can you please send me a message through my author profile page so I have access to your e-mail address? I will send you instructions with a few screenshots to help you resolve this problem, it’s an easy fix. :)

Hi I have a similar issue with Revolutionary Slider as ghaberfellner had – please see the error message below. Could you please help me to fix that? Many thanks.

FieldException: Attempt to create an instance of field field_image on bundle homepage_slider that already has an instance of that field. in field_create_instance() (line 509 of /srv/bindings/0a94c3e221b741d0b1c5cb1088c0c242/code/modules/field/field.crud.inc).

themeboutique

HI fra_master,

An update is going up on ThemeForest to resolve the issue you’re having, I just sent you an updated file via with some instructions via e-mail if you don’t feel like waiting around. :) If you have any questions, I’m here to help.

Default-user

Thank you so much, I have not received an email with instructions but I can download the update. Please let me know when it is live on ThemeForest. Many thanks

Hi,

I have created a portfolio of four projects but when I use “Next Project” button I got the following error:

“Notice: Undefined index: und in include() (line 40 of /..... /themes/themetastic/tpl/nodes/node—portfolio.tpl.php).”

How can I fix that?

Many thanks

Default-user

Thanks, Now, instead of the error message it shows 404 page. It cleared cache twice but still have the issue. It looks like it refers to a project that no longer exits; I initially had 5 projects in the portfolio but then I removed one from the content. After that I got the error message. Any ideas what is wrong? Many thanks

themeboutique

Yeah, I have a good idea of what’s going on—the issue is related to the pagination and multilingual setup. I am working on a fix right now. :)

Since there is no “file upload” field here on ThemeForest, do you want me to just e-mail you the updated template file? There is a good chance the update won’t be approved on ThemeForest until Monday, I figure e-mailing a copy will be the fastest way to get you the fix.

Default-user

Brilliant! It works like a charm ;)

ally_18 Purchased

If you are tossing up whether or not to get this theme, do it. The author offers great support and is an all round, friendly guy :) Good work on the theme, it’s amazing :)

themeboutique

Thanks a lot for your kind words, Alyce, much appreciated. :)

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