192 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
biloaa Purchased

It is amazing theme with (superman) support :) certainly A+++

QuanticaLabs

Hello,

Many thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Am I missing something here? I can’t figure out how to get the main menu with the images in the “half rectangle shape” to appear or even where to edit it to begin with.

Very nice design!

QuanticaLabs

Hello,

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi…for some reason the support forum is not accepting my purchase code. I just bought the theme today. Does it need time to process?

QuanticaLabs

Hello,

You should enter your Envato login and purchase code. It works for sure. If you need more help, please check section “Get started” on forum. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I understand. When I enter my purchase code it says “No valid purchase codes where found.” But I am copying it verbatim from the “LICENCE CERTIFICATE : Envato Marketplace Item”.

I’m sorry to be so much trouble. I’m just trying to get a site up today.

QuanticaLabs

Hello,

Please send me e-mail with license.

QuanticaLabs

Hello,

Please check your mailbox.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Help !!! HELP me please … !!! I installed exactlly as in documantation but the picturs at home page disapear after few seconds ….. ? how to fix it … ??? hear my site with this template: http://ostalaw.co.il/ waiting to your quicklly response … !!!! kandel.haim@gmail.com 0549237373 1 MINUTE AGO REPORT EDIT

QuanticaLabs

Hello,

To be honest, it isn’t a complete content/styles which is provided with theme. It includes a lot of modifications. Please redownload the newest version and reinstall it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
error template installation … !!! i loaded the comtent-themis – but the home page is error – no photoes are displayed …!!! this is my site : http://ostalaw.co.il/ can you help me to make it o.k. ??????????? kandel.haim@gmail.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

this is my first time to buy a wordpress template , in themeforest. and i am verry disapointed – and want my mony back !!! i followed the instructins and it is not working !!! the nice photoes in home page in demo – are disapearing after few seconds/// you can see my site : http://ostalaw.co.il/ i lost a lot of time my teacher gave a lot of comliments to themeforest and now what can i say to him…. can someone do something to bring an elegant working template (40$...)

QuanticaLabs

Hello,

This theme includes over 18 instructional videos how to setup theme. I don’t know where the problem could be.

But ok. Please send me e-mail with access to your WP admin and FTP server. I’ll configure it for you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
thank you .
  • this fixed the problem of photoes in home page : ( .caroufredsel_wrapper { direction: ltr; }
  • now can you fix e problem of: when i pres “about” or “services” i reciev 3 lines of menue…. please fix it now…

thank you.

QuanticaLabs

Hello,

Please check your menu. You added (imported) menu three times.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

thank you. now it is o.k.

I work with “rtl” w.p. installation.

can you tell me if – it will work with “rtl” method ? (you should mark it – because i am not the only user who work with “rtl” direction!)

thank you.

QuanticaLabs

Hello,

This theme supports only LTR mode. Direction from right to left isn’t supported by this theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

my languiage is “Direction from right to left” and i didn’t see any notice about it, when buy this template. it is a mistake.

can you suggest me a law office template (w.p.) premumeqresponsive that support – rtl ???????????? i need it argent. thank you.

(waiting to your answer)

QuanticaLabs

Hello,

Please use search option on ThemeForest. I can’t suggest any.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

great theme … here’s my pre-sale question: where is the navigation on http://quanticalabs.com/wp_themes/themis/etiam-id-neque-ac-tortor-malesuada/ there is no “about” “Services” etc., pages. Any reason for this?

please advice, Rob

QuanticaLabs

Hello,

A menu is off on these posts. You can easy turn on it in post options.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

just bought your theme. in the screencast “installing theme” it shows a Themis.zip file, which is NOT available in the download after purchase. You need to be more clear on what it is that you want me to install.

Here’s a screenshot after downloading your theme files. As you can see there is no folder called themis.zip / please clarify: http://backtobhakti.com/wp-content/uploads/2012/12/themis-directory-screen.jpg

QuanticaLabs

Hello,

1) You have downloaded file themeforest-3498596-themis-law-business-wordpress-theme.zip. Am I right? This is a WP theme. Just install it.

2) Inside this package you can find file /themis/themis-content.xml – this is a file which contains dummy content.

I think that now is clear. Let me know if you need more help.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

dude, you need to be more clear … I am referring to your Video Screen Cast. In it you are installing a zip folder called Themis.zip

This folder does not exist and is misleading ...., so you need to update and correct your info. Otherwise it won’t be of any help. That’s all we’re saying.

QuanticaLabs

Hello,

Name of this file has been changed by Envato. I have no influence on it. This file which you downloaded – this is a complete WP theme.

robelings

Well if Envato changes it, then you must update that in your tutorial so that it tells the user (me) what to install after downloading from Envato, which is what we’re doing here….. you may have a different system foir your direct customers, but if you decided to sell through Envato you must serve Envato customers in a way that reflects the “Envato” process.

QuanticaLabs

Hello,

Sorry, but I’m unable to change every screencast – for every time when Envato decides to change file structure/item name.

robelings

i understand you may not want to change the screencast every time Envato changes the name file, but at least MENTION that the user may look for a different file name, and not necessarily the same name that you used in your screencast. Try to look for a solution, not an excuse.

QuanticaLabs

Hello,

Sorry, but this discussion make no sense. I have explained why this file has that name, I have explained which file you have to import. If you have more questions (regarding to the theme), let me know.

robelings

thanks, it makes no sense because your screen cast instructional video makes no sense …. come on now. don’t take this as an offense, i am merely helping you to provide top support so you can become an Elite SellerAuthor … why not!

QuanticaLabs

Hello,

We support every part of our job and if users have problems with our templates/themes/scripts etc. we are always ready to help. As in your case.

robelings

thanks, I have no problems with your support …. my theme is up and running and starting customizations as we speak. no worries there….. great theme and great support …..

QuanticaLabs

Hello,

Thanks for your kind words.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

ALso, do I have to install a widget import plugin to import your widget data? Which plugin?

Please clarify.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

Can you tell me where you expect me to make CSS changes (custom.css) — I would have expected this to be available in the theme options?

QuanticaLabs

Hello,

You can overwrite all CSS classes in file /themis/style/client.css. Some elements could be styled by Theme Options.

robelings

i’m sorry but i can’t find any file by that name in the “Appearance” > “Editor”

or are you telling me I can only edit CSS via FTP? that would not be very practical and a serious deal breaker

QuanticaLabs

Hello,

1) You can style some elements by Theme Options: Apperance/Theme Options.

2) Yes, you can use CSS editor with built-in FTP manager. It’s the best way to edit files.

robelings

Thanks I am aware of the Theme options. You’re not answering my question though. So please be specific. Is there a customs.css file I can access and edit from “Appearance” > “Editor”

I dont want to edit the style.css for obvious reasons. I have worked with many many themes, so I think I know a little bit about using custom.css

Please read my question carefully before you give me an answer that is not helping….

QuanticaLabs

Hello,

As I mentioned in the last message. You should overwrite all styles in file: /themis/style/client.css.

You can editing this file through the simplest editor with built-in FTP manager or you can use built-in editor in WP (e.g. Themes > Editor).

robelings

Well thanks for your answer, but you already sent me this info, and I answered to tell you that there is not file in the editor: /themis/style/client.css

And the Theme Options is what you call the built-in ftp manager?

Please be clear in your answer and don’t just repeat. It’s not helpful.

robelings

Are you saying that the only way you can safely edit or add custom css is via FTP? That is absolutely ridiculous, and unacceptable. If I would have know this I would never have bought this theme.

You should look at some other authors and learn a few things from theme. I have worked with many many themes; it is very advisable to provide a customs css option right from inside your theme options.

Very disappointing dude!!!!

QuanticaLabs

Hello again,

This option is available, but ok I’ll add new option which allows editing CSS files via WP admin area. Please send me private message.

robelings

send you a private message? please explain….

QuanticaLabs

Hello,

Please check your mailbox.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

Can I upload a “favicon”? Can you tell me where ….

QuanticaLabs

Hello,

Please check your mailbox.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

Thanks for your quick support so far!!!

Can you have a look at the ordered list? It looks very ugly and maybe you missed this. http://creatyz.com/swaen/terms-conditions/

Much appreciated. Rob

QuanticaLabs

Hello,

Please open file custom.css (from ver. 1.1.3 you can do it via Appearance/Editor or Themes/Editor) and add this CSS code:

ol { margin-left:20px; }
ol li { margin-bottom:10px; line-height:150%; }
robelings

Thanks for that!

QuanticaLabs

Hello,

You’re welcome.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Netherlands

Hi, great theme and great support!

Q: Is there a way to not show the first item in the accordion?

Look underneath “Our core values:” on http://creatyz.com/swaen/about-us-two/

I would like all items to be closed if possible, but could not find the class for it…... thanks!

QuanticaLabs

Hello,

Yes, it is possible. Set @active attribute to -1 in accordion shortcode. Eg.:

[tlt_accordion active="-1"]
.
.
.

robelings

Super, thanks !

QuanticaLabs

You’re welcome.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Can I change the skin to white background , I mean is it ready or coding will be needed ?

QuanticaLabs

Hello,

Yes, you can change it via theme options. Please check screenshots of this theme: http://themeforest.net/theme_previews/3498596-themis-law-business-wordpress-theme

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years

Hello!

Looks great. A pre-purchase question. Is there a demo export file in the download that will make the website look exactly like the one you have?

QuanticaLabs

Hello,

Yes, this file and instructional videos are available.

hesam12

Thank you for quick response! :)

QuanticaLabs

Hello,

You’re welcome.

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