An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ssievert
Frequently Asked Questions
I’m getting this error message on my product detail page:
Notice: Undefined variable: has_option in yourdomain.com/vqmod/vqcache/vq2-catalog_view_theme_things-for-cuties_template_product_product.tpl on line 89 Notice: Undefined variable: subtract in yourdomain.com/vqmod/vqcache/vq2-catalog_view_theme_things-for-cuties_template_product_product.tpl on line 89
As described in the theme manual, please do only upload the content of the “vqmod” folder out of my theme package, if you are using the “OpenStock” OpenCart extension, otherwise you’ll get these error message.
To fix it, just delete the “openstock_customize.xml” file inside of the “vqmod/xml/” folder and delete the content of the “vqmod/vqcache/” folder.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.