Discussion on Thinker - Retina Responsive Multipurpose WP Theme


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218 comments found.

The slide Revolution is not loading….please help

Sir, it has been over 24hr. I paid and things are not owrking, Can you please login and figure out what is wrong? Im a little disappointing. I have retina.js selected and things are not working with retina 2x. Can you LOGIN and figure out what is going on

Issue is already fixed before previous reply from our team. Please check by deleting cookies, temp. files.


Hi there, what is your recommended way of using the ‘Image Shortcode’ in your Thinker theme. There does not appear to be any way of selecting a thumbnail image for display on a web page and it opening up the full size image in lightbox. Do you have to manually go into the media library and copy the URL for the thumbnail image and then paste that into the image shortcode?

do you have any plans to build in the ability to select an image (and image size) for the lightbox shortcode?

Further to the above, are you aware of any conflict issues with third party lightbox plugins – we are trying to find an alternative solution that is easier for non-technical users, but none of them appear to work with the theme?

Can you explain which third party lightbox has issue?

In recent future there is no plan to add upload image feature in plugin.


On one of my pages I am using the team_member shortcode. For every team member I made an extra page with some extra information. In the description of the team member I’ve placed a button with a URL to the special member page. However, I’d like to make the image with the picture of the team member clickable as well.

Is it possible to do so with the current shortcode? If not, how can I fix this problem the best (without adjusting the theme so it can be updated)?


Hi bluecola,

Add below custom function in theme’s function.php file or child theme function file. After adding this function add new property


which will add link on member image

function swm_team_member_new( $atts, $content = null ) {
  extract( shortcode_atts( array (
  'image_src' => '',
  'alt' => '',
  'name' => 'John Doe',
  'position' => 'Director',
  'style' => 'tm_style1',
  'column' => 'one_third',
  'column_position' => 'other',
  'link' => ''

  ), $atts ) );
 $client_info = '<div class="member_name">'.$name.'<span>'.$position.'</span></div>'; 

  $output = '';
 $output .= '<div class="team_member_wrapper">';
  $output .= '<div class="'.$column.' '.$column_position.'">';
  $output .= '<div class="'.$style.'">';
  $output .= '<div class="tm_img">';
  $output .= '<a href="'.$link.'"><img src="'.$image_src.'" alt="'.$alt.'"></a>';
  $output .= '<div class="clear"></div>';
 if ($style == 'tm_style1') {
  $output .= '<div class="client_position">'.$position.'</div>';
 $output .= '</div>'; 
  $output .= '<div class="tm_box_content">';
 if ($style == 'tm_style1') {
  $output .= '<div class="title_line"><span></span><div class="member_name">'.$name.'</div></div>';
  $output .=  do_shortcode($content); 
 if ($style == 'tm_style2') {
  $output .= '<div class="member_name">'.$name.'<span>'.$position.'</span></div>';
  $output .= '<div class="tm_toggle">';
  $output .= '<span class="tm_toggle_header">';
  $output .= '<i class="icon-plus-sign"></i>';
  $output .= '<i class="icon-minus-sign"></i>';
  $output .= '</span>';
  $output .= '<div class="tm_box_sub_content">';
  $output .=  do_shortcode($content); 
  $output .= '</div>';
  $output .= '</div>    '; 
 $output .= '</div>';
  $output .= '</div>';
  $output .= '</div>';
  $output .= '</div>';
 return $output; 
add_shortcode( 'team_member', 'swm_team_member_new' );

Thank you :)

Thanks a bunch! We’re going to add that to the functions.php!

Hello, I ordered your thinker theme, everything went well with installations except, the import of a demo doesn’t work. Can you please advice on this? Let me know if you need an access to the site, host etc. I’ve done everything as per instructions – the only things, which were marked a s failed were shop items… However I do not have any convent imported and was trying twice on fresh installation. Please let me know where I could go wrong, thank in advance, regards, agnes

Please send your website admin login details from our profile page form ( http://themeforest.net/user/softwebmedia ) so we can check and give you feedback.

If you update your theme (Thinker), do the plugins that come with it also get updated? I want to change the functionality for a shortcode in wp-content/plugins/ultra-content-plugins/shortcodes.php, but am concerned that if i update the theme, any changes that i made will be overwritten?

Theme and plugin are separate to update so when plugin will come with update version then you have to update it. If plugin version is as it is and only theme has updated version then it will not do any changes in plugin files.

is there a better way though to make changes to the plugin files, so that they are not overwritten when the plugin updated? Like the ‘child-theme’ does for updating a theme?

No, there is no other alternate for plugin because WordPress don’t have any feature for plugin like child theme.

Recently i have purchased theme and facing a problem. I am able to add sidebars in all pages and posts but unable to display sidebars on category archive. http://www.cmanextstep.com/category/cma/

We tried to check your website admin to debug the issue but it looks password is changed. Please send updated password from our profile page form ( http://themeforest.net/user/softwebmedia ) so we can help to fix the issue.

I have send the user id and password with a login link

I have send a fresh link but i can login through internet explorer only

Hi I inherited a website which had thinker installed by another web designer but we have had so many problems with malware that I have now bought thinker (as I was not getting the upgrades) so I can upgrade as and when I need to. My site is now free of malware but I have lost quite a lot of my customisation but that is fine I can do that again. My problem is that I am trying to upload the logo again but it is not saving it. I am also trying to view what I have put in the footer but again it is not showing. I am not sure what has happened but please can you help enable me to get the theme options and widget/footer area working correctly. Many thanks fin anticipation of your quick response.

Hi sarahnorman66,

Please send your website admin login details from our profile page form ( http://themeforest.net/user/softwebmedia ) so we can debug and help to fix the issue asap.

Thank you :)

Hi sarahnorman66,

Please change your website password asap because this is public forum and it is visible to everyone.

You have to unzip main downloaded zip file and only upload “thinker.zip” file. We can see main downloaded file is uploaded from admin and that’s why theme options is not working.

Thank you :)

I am having trouble making the portfolio part of my site work. I have clicked exclude for a couple of categories but all of them are showing and I don’t know how to stop this happening Also when I click on a particular category it doesn’t just show the ones in that category it still shows all them. Thanks for your help.

Hi sarahnorman66,

Please send your website admin login details from our profile page form ( http://themeforest.net/user/softwebmedia ) so we can check and give you feedback for exclude portfolio category issue.

Thank you :)

Hi there, how do i go about changing the date format that is displayed for each news item in the blog, the format is currently ‘16 Nov, 2015’ but i want to remove the comma and it read ‘16 Nov 2015’?

Also, how does the theme manage archiving old news posts when they are no longer relevant? We don’t want to remove them, just have them as part of an archive?

thanks for your help

Hi emilycgraham,

You can edit date format from

../wp-admin/themes/thinker/framework/general-functions.php file line #1155 – function name “swm_display_blog_date_section()”

In this line you will find below code

get_the_date('d M, Y')

change above code with below code

get_the_date('d M Y')

( You can also edit this file from admin > appearance > editor > find “general-function.php” from right side file name list )

I am not getting your second question, can you give more details so I can give feedback.

Thank you :)

Thanks very much for your response, will try the date format. In terms of the archiving. It’s a general question really about whether the theme supports archiving of news posts, i.e. a post type called ‘archive’, or what your recommendation is regarding the archiving of old news posts. We want to be able to mark a post as ‘archived’ so it doesn’t appear in the blog, but is still accessible to uses if they go through an archive section?

Archive template is added with the theme : http://thinker.premiumthemes.in/?page_id=383

You can set number of posts to display, on/off archive by month and categories etc.

Default archives pages automatically display like standard wordpress theme..archive by month, year, tags etc. : http://thinker.premiumthemes.in/?m=2013

I have installed the Advanced Custom Fields plugin and created some fields with some conditions. but when the fields are not showing up in the post page.

Hi paultapash,

We don’t give support for any external plugins which are not included with the theme support list.

Thank you :)

Good Morning I have got few categories. The issue is i want to display the recent posts form those categories by inserting a short code on the home page. (Topography-—Tabs). how to do that. One more point when i am going to insert short code through recent posts it is asking for category id. how to get category id. I have inserted the slug of the category but it is not working.

Thank you.

Thank you for your quick response and release of the updation. I am getting one more problem here it is Your theme (Thinker) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

It is just version name diff. so it will not affect to shop pages. You can continue with latest version and hide WooCommerce notice. Theme is compatible wiith latest version of WooCommerce.

I am unable to install the child theme. After following the steps, it says the following. How do I see the child theme on my page?

Hi rkhpbajaj,

It looks you imported demo content more than one time and that’s why already exist image details are coming. If you already finished all steps like install plugins etc. as per video tutorial ( https://www.youtube.com/watch?v=dFdQoHDUdJM&list=PL8n7iaIVOHAlEbIc3VfjiyE6t3DZIZOy2 ) then you can install child theme. If after all steps, any error occurs then please send your website admin login details from our profile page form ( http://themeforest.net/user/softwebmedia ) so we can check and help to fix the issue.

Thank you :)

Nice theme. Is it iPad and iPhone compatible?

Yes, this theme is compatible with iPad, iPhone.

Hi there, i am having a couple of issues with the search capability on the theme. If you search for something that is not found, from the front end, and then enter text into the ‘Refine your search’ box displayed, a 403 Forbidden page is displayed. How do i fix this issue?

thanks, how do i go about sending you the URL privately – it is password protected?

i have sent it via email from your softwebmedia page – hope this was the right thing to do!

Just incase anyone else comes across this issue, it was a theme conflict with the iThemes Security (Better WP Security) plugin. Disabling the option ‘Filter Non-English Characters’ solved the problem.

Good Morning First of all it is a good experience using the theme since i have purchased it. But recently i have come across a problem. The theme works fine on the desktop version. but when i open the same website on my mobile, since the theme is responsive it opens up there with adjustments. I recently activated the jetpack mobile theme options, but after activating the mobile theme in jetpack there is a conflict even when i am opening the website on my desktop the mobile version is coming up can you guide me in this regard.

The basic point of my query is

I want to customise my mobile version of my website.

One more question does the theme support the wp touch mobile plugin.

Thanks in advance.

Hi paultapash,

We can help you to fix any feature which is describe in theme details page. You have to ask plugin author or get any good developer to customize theme as per plugin’s functions.

Thank you :)

I want to replace the default wp search with a premium search plugin. How to do it.

Good Evening I would like to ask a question. in Theme options--General settings---Google Analytic Code. I have installed a seperate plugin Google Analytics Dashboard for WP and inserted the analytics code. Is it necessary to insert the analytics code in the theme option also.

Should i uninstall the Google Analytics Dashboard for WP plugin and insert the google analytics code in the theme option. Kindly reply. Thanks in advance.

Hi paultapash,

Yes, you can use google analytical plugin because theme option analytical code is 100% optional. If you already installed and activate analytical plugin then don’t add code in theme options to avoid double loading of analytical code.

Thank you :)

Hi – I built a site out with your theme and recently the mobile version is not working. The headers and footers as well as some of the header text are not working. The url is ccc-in.com the regular site is working fine this is just an issue on the mobile site. Any ideas / solutions for the issue?


Hi JoshNewett,

Footer looks perfect here. Header background image displaying transparent color. You can debug this issue by disable all plugin and refresh inner page in mobile. If this will not fix the issue then please send your website admin login details ( from our profile page form : http://themeforest.net/user/softwebmedia ) so we can test header background and give you feedback.

Thank you :)

When going to Appearance > Menus, and editing the menu, “Pages” is no longer an option on the left hand side. I have Event Espresso, Custom Links, Categories, but no Pages. Do I now have to take a direct link to the page and place it in the menu by using the Custom Link? I’m on the latest version of WP.

Hi chaseglenn,

Please check Admin > Pages section. If there is no pages or all pages in trash folder then it will not display pages tab in edit menus. You can also switch to WordPress default themes ( twenty sixteen, twenty fifteen ) to recheck this issue because theme doesn’t change wordpress core functions like menu, widgets etc.

Thank you :)