Discussion on Thinker - Retina Responsive Multipurpose WP Theme

179 comments found

Hi Softwebmedia,

Well done on an excellent theme.

Would you please help me with adding content (like a small telephone logo and telephone number, and a small email logo and email address) directly to the right hand side of the top menu system?

I can see how to add it directly below or above the top menu, by editing the header.php file, but would like this content to be on the right hand side of the menu.

Thanks

Softwebmedia

Hi jamestrevorlees,

Thank you for purchasing the theme :)

We can give basic support of any theme issue but for high customization we suggest you to use envato studio services.

https://studio.envato.com/

Hi there, I would like to know if the theme is compatible with woocommerce 2.2 before updating the plugin. Thanks in advance.

Softwebmedia

Yes, it is compatible with latest WooCommerce version 2.2. You can update the plugin :)

COMNOU Purchased

Hi,

HI, First i could turn off author excerpt in blogposts via theme options. But now those options are gone… i want them def not in the blog.

What to do?

Softwebmedia

Hi COMNOU,

You can deactivate-activate theme or install latest version of theme and also update wordpress latest version which may help to fix the issue. You can also do further test by disabling all plugins which re not included and recommended with the theme.

If this will not help then please send your website admin login details from our profile page form so we can check and give you feedback.

Thank you :)

Hi – The logo still appears to be uploaded fine, but it’s not showing on the website. Please help. SchmittFarms dot com

Softwebmedia

Hi emrit24,

Purchase tag is not visible on your comment. Please login to themeforest account in which you purchased this theme.

Thank you :)

Hi there,

I would like to show a different top menu for mobile. For example, I would like to add the search as a menu item and also the language switch. I can’t see to find where I change it.

Thanks in advance!

Softwebmedia

Hi gngoldstein,

You can customize top menu from header.php file ( logo_header section id ) which is located in ../wp-content/themes/thinker/ folder. You have to use media query css to display in mobile devices.

Thank you :)

Default-user

Hi there, thanks for your message. I guess you misunderstood my question. I’m trying to show 2 different menus – one for desktop and other for mobile and tablets. I created a function that calls wp_nav_menu. However, it automatically creates both menus. Any ideas of why is it doing this?

I have another 2 questions.

Permalink: I’ve noticed that the portfolio permalink is portfolios. My page is called portfolio. Where do I change it?

Widget – Recent Work: Is there a way of showing it as Recent Post? Image and excerpt.

I’m looking forward to hearing from you.

Softwebmedia

Hi gngoldstein,

You have to use css media query to show and hide mobile and desktop menu as per resolution. You can add different class name for both menus to show hide as per resolution.

Please send your website admin login details from our profile page form so we can check and give you feedback for portfolio page issue.

You can only display images in recent work widget or if you are expert in php then you can use recent posts widget styles in recent work widget which is located in ..wp-content/plugins/ultra-content-elements/widgets folder.

Thank you :)

I’m having an issue with the lightbox gallery. When I open the lightbox the images of the buttons are missing. The button functionality still works but the images aren’t there. I’m pretty sure I haven’t changed the folder structure so they should be calling from the same location. I’m wondering if it is an index issue. I remember it working when I first started working on the theme. Please help!

Thanks, Laura

Softwebmedia

Hi Laura,

Please send your website admin login details from our profile page form so we can test and give you feedback for the issue.

Thank you :)

Hello,

I am having trouble with my contact form. I have set the email address that I want the emails sent to, but nothing has come through. I have tried a couple different email address and I’ve also checked the spam folders but there still hasn’t been any replies.

Thanks! Laura

Softwebmedia

Hi Laura,

You can try any free contact form plugin to test receiving emails. If you are not getting any emails then please ask your hosting company to enable incoming mail from server setup.

Thank you :)

Hi there, I’ve been struggling with an error while displaying blog post video format. Your file thinker/includes/video.php has a ] after ?>

Softwebmedia

Hi gngoldstein,

We are sorry for this issue. You can remove “]” from admin < appearance > editor > search “video.php” (Video Attachment Template) file.

Or you can remove current theme with recent theme from themeforest which we just uploaded with the correction.

Thank you :)

Default-user

Hi there, I had already done this. Just wanted to warn you so you could update your files :)

Thanks!

Softwebmedia

Thank you gngoldstein for your feedback :)

There seems to be an issue with the portfolio. Although I have set the portfolio per page to be quite high (higher than the amount being displayed)....it still has a pagination, but when I select page 2, it goes back to the main portfolio page.

see http://heritagecarpentrycompany.com/portfolio-of-carpentry-work/ select kitchens then select page 2 it now goes to http://heritagecarpentrycompany.com/portfolio-of-carpentry-work/page/2/ but reverts back to the main portfolio.

So, therefore it doesn’t display all the kitchen images….even though I set the portfolio limit to 100

thanks

Softwebmedia

Hi creativewebdesigns03,

Can you please login into the account that purchased the theme .

Thank you :)

Default-user

sure. I’ll ask my client for that info. It also occurs on your demo site as well.

jpht34 Purchased

Hello, great theme, it is just the one that I was looking for! I’m having an issue that might be very easy to solve but I can’t find the answer: when I try to use any function from the Theme Options menu and click Save options I get the 403 Error page from my hosting server, I think it means that the /wp-admin/options.php page do not exist. One more thing: when I tried to import the XML file I got many Failed to import messages. So for now I can’t edit any Site options. Any clue on this?

Softwebmedia

Hi jpht34,

Thank you for purchasing the theme :)

Please make sure you have unzip main downloaded zip file and only uploaded “thinker” folder.

There are several reasons like WordPress is not installed properly ( which you can fix by re-install WordPress ), high file security from hosting company which can make issue to import XML file ( which you can fix by asking hosting company ). You can check option saving css file by adding your website domain in below URL.

http://www.yourwebsitedomain.com/wp-content/plugins/ultra-content-elements/shortcodes/shortcodes.css
jpht34
jpht34 Purchased

Thank you Softwebmedia for the quick answer, it’s working perfect now! I don’t know why, but the problem was that I was trying to upload from a folder that I copied e renamed…, thank you guys, great theme!

Softwebmedia

Thank you jpht34 for your feedback :)

jemid Purchased

Hello, Sorry for my english…. i’m French! Thank you for your theme, I find it excellent! I have this morning a problem with the grid blog! Before the image of a new Article to adapt automatically to appear in full on the grid blog page and on the page of the article! Since this morning, we see only part of the picture is cropped. I just perform the update WP 4.1. Thank you for your help

Softwebmedia

Hello jemid,

Please send your website admin loign details from our profile page form so we can check and give you feedback.

Thank you :)

Default-user
jemid Purchased

Done! Thnak you!

savo9 Purchased

Hello Softwebmedia

Excellent theme!

Two questions regarding issues that I am having with the site…

1. I am using a right side bar on the page and I have added a recent projects section. However, this overlaps into the right sidebar. Please see this page for an example (projects section is at the bottom of the page) -> http://www.design-monster.co.uk/website-design-build-north-devon/

2. I have tried to exclude portfolio categories as I only want one category on this page to show but it hasn’t worked. What am I doing wrong? Is there anyway to specify one category per section?

Look forward to your reply

Steve

Default-user
savo9 Purchased

Hello thanks for your mega quick reply.

1. I have added this code:

.projects_style1 { width:100%; }

@media (min-width: 768px) { 
.page-id-322 .projects_style1.column_4 .projects_style1_box { width:48%; }
}

to the custom CSS but the portfolio is being displayed in one line. See http://www.design-monster.co.uk/ecommerce-website-design-build-north-devon/ and http://www.design-monster.co.uk/website-design-build-north-devon/ for details.

2. I have removed the NOT from the code as you have said. However if I only want to show this category (http://www.design-monster.co.uk/portfolio_category/south-molton-website-design/) which only has two portfolio items assigned to it. What to I write in the this code -

[recent_projects_style1 column="4" display_projects="8" lightbox="false" display_text="true" title_text_size="14" excerpt="false" excerpt_type="category" excerpt_text_size="11" exclude=""]

Thanks for all your help in advanced :)

Steve

Softwebmedia

Hi Steve,

Thank you for your 5 star rating :)

1. It looks recent projects shortcode is added in “two third” column shortcode. I can see below recent project title column two third div is coming. Please check it.

2. If you want to display specific portoflio category items then you can use category id in “exclude” property and change “NOT IN” to “IN” word (like previous reply) in “shortcodes.php” file.

File path: ../wp-admin/plugins/ultra-content-elements/shortcodes/shortcodes.php

In this file, go to section “RECENT PROJECTS STYLE 1” , line #801 and change it to

'operator' => 'IN',

Now in shortcode exclude property add category id like Category A id is “23” then add it like

exclude=”23”

So it will only display 23 id categories items.

Default-user
savo9 Purchased

Perfect Perfect Perfect

Thank you so much for your help – Quality support thank you!

Steve

jemid Purchased

Hello,

Is it possible to have the target blank function on the images of logo?

thank you

Softwebmedia

Hi jemid,

Thank you for purchasing the theme and 5 star rating :)

We are very sorry for little late reply due to Sunday.

You can display target="_blank" with two ways.

1. Standard way : You can add target="_blank" property in shortcode to open logo link website in new window.

2. Alternate way : If you don’t want to open image in light box but open in new window then you can make lightbox="false" and instead of website URL in logo metaboxes, add large image URL which will display (after click on logo thumb image) in new window.

savo9 Purchased

Hello Again

I have another query which may have arisen due to the changes we made regarding categories.

I have created a sortable portfolio page here -> http://www.design-monster.co.uk/website-graphic-design-portfolio/ However, I have one item in the LOGO DESIGN category (http://www.design-monster.co.uk/northdevon-websites/portfolios/sf-media-logo-design/) but it is not showing. I don’t have logo design ticket to exclude it so it should be showing. I have noticed this issue on other portfolio categories too.

Is it something I am doing or something we changed or a bug somewhere?

Thanks for your help in advance

Steven :-)

Softwebmedia

Hi Steven,

Please send your website admin login details from our profile page form so I can check and give you feedback for logo design category issue.

Thank you :)

The portfolio and testimonials pagination isn’t working properly.

As in your demo, go to portfolio (4 column sortable for example) http://thinker.premiumthemes.in/?page_id=401 select a sub catagory, such as graphics, Then at the bottom select page 2 which takes you to: http://thinker.premiumthemes.in/?page_id=401&paged=2

however, it now defaults back to show all and the second page of graphics is not available.

Even when setting the page options to display more than the category (set to 50 for example), it still displays a page 2 and cannot get the remaining items.

This also applies to testimonials. If I set testimonials page options to display less than the total amount, page 2 does not come up. I get a 404 error.

Softwebmedia

Hi nancyromanovitch,

Thank you for purchasing the theme :)

Sortable portfolio with pagination display as per page items. For example page 1 has 12 items then it will only display all available categories in this 12 items and when you move to page 2 then it will display page 2 categories items.

Both are separate pages and don’t link all categories items with each other. Sortable only short current page items.

If you have many items like more than 50 then you can use classic portfolio and display each category only items with top horizontal menu.

Default-user

Thank you for the reply, but that doesn’t really help. In the case of your demo, are you saying when I select Graphics, it only displays all the graphic items? If so, why is there a page 2? When I go to page 2, it displays categories unrelated to graphics.

I don’t have 50 items, but I set it in the page options for portfolio to avoid the problem of the pagination. Why does it limit it? I have 15 items in a category, but it only displays 13 of them. When I hit page 2, I would expect the other 2 to show up. OR don’t limit the number or respect the value.

The other issue that I believe is related is exhibited here. http://infinitidesign.ca/cms/testimonials/ I set the limit to be 2 on the page to show the problem. Hit page 2 and you get a 404 error
Softwebmedia

Hi nancyromanovitch,

Please send your website admin login details from our profile page form so we can check settings and give you feedback.

Thank you :)

Hello,

i have a problem with the new update.

All worked fine but after the new update there is no mobile navigation displayed. If i resize the browser window or open the website with smartphone i have no navigation.

Is there an option to set or whats here wrong??

Regards

Softwebmedia

Hi octopus66,

Please send your website URL so we can check and give you feedback. If you want to keep URL private then send it from our profile page form.

Thank you :)

Default-user

Done! Thanks.

Softwebmedia

We replied your email, please check.

My Thinker theme seems to be version 1.07 – and yet the latest version seems to be 2.05. For some reason my Wordpress installation seems to think that all of my themes are up to date. Any thoughts?

Softwebmedia

Hi marcoandbee,

It is always better to use updated version of theme if you are updating WordPress version because latest version of the theme is compatible with latest version of WordPress.

Thank you :)

Great theme BUT Not sure what happened all the plugins are needing to be installed again and it wont let me because of an error it and basically the whole theme is broken all the plugins got uninstalled and wont let me install anymore i already deleted the the theme and reinstalled and still its broken

i have been building a site for the last 3 days please  help me if you can

Downloading install package from /home/vizylabs/public_html/hillsidechristiancenter.net/wp-content/themes/thinker-child-theme/framework/tgm-plugin-activation/plugins/swm-multiple-sidebars.zip…

Download failed. A valid URL was not provided.

http://www.vizylabs.com/hillsidechristiancenter.net/
Softwebmedia

Hi cetaniman23,

You have to deactivate child theme and then install all plugins by activation parent theme because child theme doesn’t has any plugin but parent theme has plugin folder.

Thank you :)

Default-user

When i do that i get this

error Destination folder already exists. /home/vizylabs/public_html/hillsidechristiancenter.net/wp-content/plugins/revslider/

Plugin install failed.

For Every plugin

Softwebmedia

Hi cetaniman23,

You already installed revolution slider so de-select revolution slider checkbox on plugin installation. If you keep facing problem with plugins and theme installation then please send your website admin and ftp login details from our profile page form so we can help to fix it asap.

Thank you :)

Hi there,

I’m using this template and I’m having an issue when trying to use ajax.

I added this to my functions.php:

/* hook jquery */ add_action(‘wp_head’,’uv_add_jquery’);

function uv_add_jquery() {

<script src="http://ajax.googleapis.com/ajax/libs/jquery/2.1.1/jquery.min.js"></script>

}

The ajax works fine, but the menu (with sub-menu) doesn’t work.

I also need this to use a responsive audio feature.

Any thoughts?

Many thanks.

Default-user

Hi there,

I’ve followed the steps suggested and the error, after replacing the jquery, is in menu.js (Superfish v1.4.8 – jQuery menu widget). The error is “Uncaught TypeError: Cannot read property ‘msie’ of undefined menus.js?ver=1.0:6”.

Any help?

Thanks.

Softwebmedia

Hi gngoldstein,

Please do google search with keywords

“Uncaught TypeError: Cannot read property ‘msie’ ”.

We suggest you to hire developer for this customization because in free support we can’t help complex theme customization work.

Thank you :)

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