1377 comments found

I’ve been trying to register to your support forum since almost a week ago with no luck… Could you please check? We need support!!

RenkliBeyaz

Hi transreal360. I updated your forum password. Now your password is your registered email da****@yourdomain.*** Regards

Default-user

Thank you!!

RenkliBeyaz

You’re welcome :)

Hello When i try to put a youtube or vimeo video, in the background manager, it always says ok but i see three dots, instead of a video snapshot. When i preview my first page i get the ‘An error occured. Please try again later..Learn More’ message even though in YOUTUBE the video plays perfect… I tried several times but i always get the same message.. :( :( :( Thank’s…

RenkliBeyaz

Hi troposbranding. Can you please move your question to renklibeyaz.com/forum If you have any problem with registering to the forum, please let me know. Regards.

Default-user

Thank’s but i don’t have any username or password to join the support forums

RenkliBeyaz

Username as the same as your Theme Forest username. And please check these links. http://renklibeyaz.com/forum/purchase_code.html and http://renklibeyaz.com/forum/register.php Regards :)

moneeo Purchased

How do i register to the support forum, i have a purchase code, but don’t understand how to register to the forum?

/ Per per@fanky.se

hello how to create a real gallery? portfolio adding is not what i need since i have a lot of images nextgen works?

does the template allow us to customize the homepage slidershow movement? can we decrease or increase the slideshow speed?

also is their option for music to autoplay?

RenkliBeyaz

Hi mitchellalomar. Yes, you can change the speed of the slideshow and there is an option for autoplay. Regards :)

hello there. I guess the video autoplay disable option is not working. you can see it here: http://rafaelguima.com

Tks!

RenkliBeyaz

Hi bksakamoto. Can you please move your question renklibeyaz.com/forum Thank you :)

lol… this is php file….. I looking html

templates is so cool and nice

RenkliBeyaz

Hi kapital3, you can find HTML version of the same theme here http://themeforest.net/item/this-way-full-videoimage-background-with-audio/805310 Thanks.

Hi, I’m having troubles getting an answer from you in the support website. Right now I have an urgency that must be solved really fast.

Could you check this ticket? http://renklibeyaz.com/forum/topic/how-to-add-an-attachment-to-the-contact-form?replies=1#post-36568

Thanks.

RenkliBeyaz

Hi jojodigital. I saw your post and its just an hour you posted it :) Our team will help you as soon as possible. Thank you.

Default-user

Yeah! Thanks.. when I said I was having trouble, I was referring to previous ones that haven’t been answered, but right now that issue is the one I need to solve as soon as possible. I’ll wait for the support team answer! :)

RenkliBeyaz

Ok, thank you.

moviepa Purchased

it won’t let me deleted the backgrounds How do i deleted them

RenkliBeyaz

Hi moviepa, you can remove backgrounds at gallery manager in admin

moviepa Purchased

How can i list more than 10 videos on a page when u click the page on the menu

RenkliBeyaz

Hi moviepa. Please move your question to renklibeyaz.com/forum and our friends will help you as soon as possible. Thanks.

Default-user
moviepa Purchased

it not letting me register with your forum site. sorry got it

RenkliBeyaz

Ok, it seems now you can login. Regards.

Hello ! please help me, i have got a big problem since i’ve installed the item. it seem to come from the update_notifier http://www.pierreyveslestrat.fr/pyls/ doesn’t fonction Some windows disappear… Some existante informations and images doesn’t display. Please, please, it’s impossible for me to stay without website. Best regards. PY I shoot the display to make a jpg, i can send you to show every error
RenkliBeyaz

Hi Pywhy1977. This theme isn’t This Way WP. If you have problem with our theme please move your question to renklibeyaz.com/forum Thanks.

Hi, greath theme, but I need Responsive… do you planing to updaite soon…

RenkliBeyaz

tiaragaliano, you don’t need to use any plugin to make a page like this. Just watch the help videos. You can ask help over our support forum renklibeyaz.com/forum Thanks.

Default-user

please answare now please please

RenkliBeyaz

As i said, we have many instruction videos on our support forum. And you can learn anything about the item.

drmoody Purchased

this theme is useless now that google is favouring mobile friendly websites from the 21st of april. Why not make responsive?

RenkliBeyaz

Hi drmoody. This theme is using Ajax framework and this is what makes the theme different. And we have followed all the rules from Google’s Ajax Crawling documentations. Regards.

cyberhrc Purchased

my god with this support ! [ and i am pasting this from your official forum ] its been 1 month and no answer ! FAQ is showing old code and its useless… ill repeat again in case im not clear with original topic: on portfolio i dont need “chain” and “magnifying glass” icons or link .. i would like to have those thumbnail without those 2 links / icons. So all i need are clear thumbnails and when i click them they lead me up to the gallery i have inside.

RenkliBeyaz

Replied your mail yesterday.

Default-user
cyberhrc Purchased

i repleid back .. i replied on email where some1 asked me if i know how to use inspect element in browser and no reply on that email so far.. so there really is no way to remove ‘chain’ icon and have clear thumbnail link ?

RenkliBeyaz

Hi again cyberhrc. Didn’t see your mail. Can you please send it to me? Thanks.

abbyw Purchased

Hello RenkliBeyaz, I have 2 problems: 1. I update WordPress -4.1.2, it runs in a error: Warning: copy(/home/acintbr19/domains/acinta.nl/public_html/wp-admin/includes/update-core.php) [function.copy]: failed to open stream: Permission denied in /home/acintbr19/domains/acinta.nl/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 217 The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php Installation Failed

2. Where can I add the social media url (fbook, youtube, etc)?

Default-user
abbyw Purchased

I’ve allready fixed problem 1 (update WordPress. Now Only problem 2.

RenkliBeyaz

Hi abbyw. Please move your question to renklibeyaz.com/forum. Regards.

DO you planing to make this theme responsive

RenkliBeyaz

Hi tiaragaliano. This Way WP is using adaptive layout because we wanted to use the same layout at all devices. Thanks.

TELL ME BEST SEO PLUGIN FOR THIS THEME, dont answare… Please move your question to renklibeyaz.com/forum

RenkliBeyaz

Hi tiaragaliano. We have a technical support team and they are answering all the questions over our support forum. I am not the technical person. Regards.

Default-user

ANSWARE; THIS THEME IS NOT SEO FRIENDLY AND DONT HAVE SEO MODULE FOR THIS THEME :)

RenkliBeyaz

This theme is Ajax based and there is a documentation from Google about Ajax Site Crawling. We followed all the rules from Google and there is no reason not to be indexed from Search Engines. Search engines are smart enough to crawl Ajax content. Regards.

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