1311 comments found

Hey there, there’s actually someone working on my website from Envato. He asked me to check the website and I cant answer to him, option “submit message” is greyed. Any idea ?

“Hello,

Great job, I see some issues, the bar on webstite botom with social medias & “play” “pause” option doesnt appear on firefox (works fine on chrome). The “play pause” option on top left of website doesnt work properly too. Finally, could you please install black theme ?

Many thanks ! François”

Default-user

I wanted to delete this message but there’s no option… issue solved, good job ! :)

RenkliBeyaz

Hi Fpinturault, thank you for the feedback and your kind words :)

drmoody Purchased

Is everybody asleep at their desk at the support forum?. I posted a question 3 days ago and no reply.

RenkliBeyaz

Hi drmoody, i warned my friends about your request. They will help you as soon as possible. Sorry for the inconvenience. Regards.

Hi I am interested in purchasing this theme but wanted to know if I would be able to play a video and separate audio file at the same time? Also would I be able to integrate a Soundcloud audio player onto this theme?

Thank you!

RenkliBeyaz

Hi dopemusic, let me learn from the dev. team. Can you reach me over ersenaskin@gmail.com for detailed help. Regards :)

Hi, my menu doesn’t move

RenkliBeyaz

Hi Bagheera38, please ask help from our support team www.renklibeyaz.com/forum Regards :)

any one else have issue with this template not working and too much code as the tech support person said on my host server company? I have the error… Moved Temporarily

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

But yet if load a default template like 2014, my site is viewable.

RenkliBeyaz

Hi jpenc1369, did you ask help from support team over www.renklibeyaz.com/forum ? Regards.

Default-user

I keep going around in circles with that link. I found my purchase code but wont let you sign on or create account and doesnt recognize this user name.

RenkliBeyaz

Ok, i will help you to login jpenc1369. Please reach me over ersenaskin@gmail.com and i will reply your forum info asap. Regards.

Hi RenkliBeyaz, First would like to thanks again for this awesome theme (check that :D http://www.master-panda.fr/ )

Unfortunately this one is quite complicated for “non code users” like me, or maybe basic one I’ll say (previous themes I used had more options) I have no idea how to modify botom bar to change social network. Another issue is that the landing page is not full screened, so people have to scroll down to have botom bar appears. Finally as all my troubles comes from this botom bar, I have no idea how to remove (or modify) Copyright 2011 | ThisWay Wordpress Theme.

I know that’s lot of questions but some help would really be welcome (if you do, if you dont just let me know I’ll try to find help somewhere else ;))

François

RenkliBeyaz

Can you please try to get help over renklibeyaz.com/forum Our friends can help you as soon as possible. Regards :)

Default-user

I will thanks ;)

RenkliBeyaz

You’re welcome :)

Hi,

I have bought your theme This Way. Now, an update is needed. But, when I sign in by Envanto, I do’nt see my download.

So, can you solve this problem?

Best regards,

Henrieke

RenkliBeyaz

Hi HenriekeWielink, probably you have another account you forgot. If you are sure that you don’t have another account, please contact Theme Forest. Regards.

Fertig Purchased

Hello , I bought her theme . I have a problem . If the theme is activated , only me a white page is displayed . even after a new installation . What is the problem . ??????

RenkliBeyaz

Hi Fertig, do you have an account for support forum? Regards

Selamlar Renkli beyaz. Bir sorunum var. This way isimli teman?z? sat?n ald?m. Ftp den de kursam, WP panelden de kursam sorun ç?k?yor. Wp admin panelinde bir sürü kodlamalar yaz?yor ve This way paneli ç?km?yor. admin panelim böyle görünüyor.

Birde sizin haz?rlam?? oldu?unuz yard?m dosyas?n? incelerken fark ettim ki dosya içerikleri farkl?. Benim indirdi?im tema dosyas?nda yard?m dosyas?nda görünene dosyalar?n baz?lar? yok.

izinlerin de?i?tirmem gereken dosyalar malesef yok tema dosyas?nda.

Çok be?enerek sat?n ald?m bu temay? ve kullanmay? çok istiyorum. Yard?mlar?n?z? bekliyorum.

Te?ekkürler

F?rat AYDIN firataydin9487@gmail.com
RenkliBeyaz

Merhaba Firat bey, öncelikle temamizi satin aldiginiz icin tesekkur ederiz. Aldiginiz hata mesajlar? ve yardim dosyalarindaki kucuk (ve onemsiz) farkliliklarin cozumu icin lutfen www.renklibeyaz.com/forum sayfasindan yardim talep edin. Kisa bir sure sonra tum sorulariniz cevaplanacaktir. Ornek olarak; xml hatasiyla ilgili olarak bu sayfadan http://renklibeyaz.com/forum/topic/first-of-all-please-read-this Twitter issues kismina bakin. Eger foruma kayitta sorunla karsilasirsaniz lutfen benimle iletisime gecin ersenaskin@gmail.com Iyi calismalar :)

kimderick Purchased

does it support seo?

RenkliBeyaz

Hi kimderick, This Way WP is compatible with Google’s Ajax Web Crawling directives. You can learn more over renklibeyaz.com/forum :) Regards

Dear RenkliBeyaz – Team.

I had download the actual This Way Theme file, but in my Wordpress there is the Version of the Theme not v1.6.2, there it names 1.7. Its possible to download the older v1.6.2 or v1.5.2 Version, because it have some problems with the actual version in combination with a plugin and it was working with the older version of the Theme, but i have no backup of the older Theme versions.

thx

RenkliBeyaz

Hi jimmy1980284, can you please contact our support team over renklibeyaz.com/forum If you have any problem with signing up to support forum please reach me over ersenaskin@gmail.com Thank you :)

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