1242 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just tried to install the theme and it says “install failed”, theme is missing style.css How can a theme I just purchased and downloaded be missing it's style.css file?

RenkliBeyaz

Hi masterbeat. I think you have a problem with the installation. Please go http://renklibeyaz.com/forum/topic/thisway-wp-help-videos and watch installation help video. Then you can ask help from our support team also. Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cmook23 Purchased

i tried to open in IE10. but i can’t open my website. ur sample website either. and i can open in crom. i don’t know why. url : http://newyorknewyork.kr/NYNY/

RenkliBeyaz

Hi cmook23, did you ask help from our support forum? www.renklibeyaz.com/forum Regards :)

Default-user
cmook23 Purchased

i don’t understand. i can’t login forum site. what’s my id and pass?

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I’m looking to purchase this new version and would like to know if the twitter feed widget can be replaced with a facebook “Like Box” with post stream, it’s base size is 587 pixels. Or if anyone has done this before, please post a link. I was looking for something like this screenshot. I found the “Twitter ID” in the CSS but not sure how to implement it. I cannot ask in the forums since I have not purchased this theme yet.

http://content.godragracing.org/this-way-theme-question.jpg

RenkliBeyaz

Hi Mark44, i will let you know :) Thanks

Default-user

Thank you RenkliBeyaz, this is the only thing stopping me from implementing this theme, no fault of yours, it’s just client’s main adjustment.

RenkliBeyaz

Hi again Mark44. Assuming you have the script of facebook side, there needs to be a simple div+css positinoning to put this widget. We can help over support forum if you buy the theme. Thank you for your interest :)

Default-user

Thank you RenkliBeyaz, I do have the basic script, will be purchasing

RenkliBeyaz

You’re welcome Mark44 ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello there.

I’m looking to buy this theme or the cold fusion theme, however I have a few questions first. Will I be able to set the navigation menus to auto-hide, like those in your cold fusion theme? Or in the cold fusion theme, will I be able to hide the main menu at the top?

Thank you.

RenkliBeyaz

Hi skunkswithwings. Do you need to auto-hide “MENU >” image from This Way WP? If so, how would you open the menu without it? Can you explain it please? Thank you.

Default-user

Hey, sorry, I should have been more clear. I would like the playlist menu in THIS WAY to act like that of the playlist menu in Cold Fusion, which opens upon hover. The MENU > image is fine and would not need to autohide.

RenkliBeyaz

Thank you for your interest skunkswithwings. This Way WP’s playlist is working on the background with just 3 buttons. We wanted it to be more clearer actually. Regards :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cmook23 Purchased

hello. i don’t get password email. i tried to get password many times. my id is cmook23 and my email is igoodgift@daum.net. so i writed here.

by the way My page is not open for twitter or facebook share. sample URL is “http://newyorknewyork.kr/NYNY/?p=104” maybe ”#!” is missing.

can u tell me what is something wrong.

RenkliBeyaz

Hi cmook23, check your mail please, i have sent your password manually. Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I was wondering how I can get a refund for my purchase of this theme. I feel like it’s not working for me.

RenkliBeyaz

Hi happyhabit, you can ask your question over forum. Our support team will help you asap. Thanks.

Default-user

I placed my request there but they said to refer back to the themeforest staff because he’s not authorized to refund.

RenkliBeyaz

Hi again happyhabit. As my friend said we are not authorized to refund. You need to contact Theme Forest’s staff. Thank you.

Default-user

Thanks for the quick reply. How do I contact them?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

When I go the second page of my media section I get this screen:

http://www.hiphopeh.ca/media/page/2/?info=page

Love the theme, it has done me well.

RenkliBeyaz

Pease move your question to our support forum. htpp://renklibeyaz.com/forum/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hey man, I have a problem, this might sound silly but I can’t make a page, I followed instruction to the letter and nothing comes up, I get a black line. http://cameraman-constanta.ro/#!page/ like this http://cameraman-constanta.ro/#!filmari-profesionale-nunti/ – this should be the contact page but renamed the perma link. I have wordpress 3.8 installed if you think this might be the problem.
RenkliBeyaz

Hi Leonard222, we have FAQ pages and support team at www.renklibeyaz.com/forum Please register. Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cmook23 Purchased

why don’t u reply me?. when will u check erorr. i sent P M to u and i wrote at froum. but u did’t reply to me anymore.

RenkliBeyaz

Hi cmook23, we normally answer all the questions in 24 hours period but our friend has been ill for 2 days. I saw your topic and PM and they will be answered as soon as possible. Sorry for the inconvenience. Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I just purchased your theme and installation was great until I activated the theme. Now there is this error ” escaped_fragment=?” and it won’t open the page.

RenkliBeyaz

Hi areeezzy, thank you for purchasing :) Go here http://renklibeyaz.com/forum/topic/first-of-all-please-read-this and find “Redirection problem” subject. You will solve the problem then. Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
faraco Purchased

Hi there. Are there translations files to the theme or do i have to translate it manually on the codes?

Default-user
faraco Purchased

Btw, i want to translate it to Brazilian Portuguese

RenkliBeyaz

Hi faraco, our support team can help you over www.renklibeyaz.com/forum Thank you :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
Mark44 Purchased

Hi RenkliBeyaz, I finally purchased and installed the theme, tried to register in the support for some stupid questions I know are easy but have not received n email back to finish the registration.

RenkliBeyaz

Hi Mark44, thank you for purchasing :) Is your mail username "tewalk7@********.*** ?

Default-user
Mark44 Purchased

No sir, that last @*.* is much too long, I really need to get into the forum and get this figured out.

RenkliBeyaz

Ok, i know :) So, now i am sending your forum pass to your mail. Regards.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

Hello Renkli!

Honestly I’m really nerved in the meantime with your support forum. I have asked very clear questions and to none of my post I get a reply! Others you reply within one hour, but mine not at all. That’s really annoying.

I also was kindly asking if I do something wrong, but also no reply.

Theme is optically nice, but has some tricky issues.

Username is the same like here and I hope to get soon a reaction.

BR, Petra

RenkliBeyaz

Hi redaktionbp, thank you for your feedback. I checked all your 7 topics in 4 day. Some of them are not answered but they will be answered soon. We answer all the question in 24 hours period if its not too complex. You can find some answers of your questions in Right Now FAQ topic (like appropriate image size). Regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I updated but still cannot add a link to menu. What should i do?

RenkliBeyaz

Hi burakbirer, you can ask help over support forum. Our team will help you asap. Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great theme… but i have two problems wiht them:

1. I need to play a vimeo video on the background included the autostart. It works nice, but i can’t deactivate the loop.

2. When the video is playing on Ipad or other mobile devices the menu disapears.

Thanks for your support.

RenkliBeyaz

Hi pascalcattin, thank you for your nice comment :)

We have a support forum and our team can help you over there. www.renklibeyaz.com/forum Thank you.

Default-user

Hi, thanks for your feedback. Yesterday i have registred on your forum. I wait since for the email-confirmation.

RenkliBeyaz

Please check your mail. I have sent your password. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I want to buy and install this theme, but just wondering if it is compatible with WordPress 3.8.1

Thank you Stephen

RenkliBeyaz

Hi stephenadams, yes it is compatible with the latest version of the WP. Thanks :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

you can put in the description (caption below) html tags? It can be expected?

RenkliBeyaz

Hi nobodyridesforfree, i couldn’t understand the question. Can you explain a bit detailed please?

Default-user

if I go to appearance> background manager…I insert a video. in the description, I can put HTML CODE? in a future release or to pay?

RenkliBeyaz

nobodyridesforfree, can you please login with your purchaser account?

Default-user

I’m logged in with my account ThemeForest. But i’ve not purchased your theme (this way) I wanted to know first if you could do what I asked.

RenkliBeyaz

Background area works just with youtube or vimeo Id. Actually we don’t have any plan to use html tags inside video id field. Thank you.

Default-user

renk, your email? send me?

Default-user

I would like to make a request for a fee …

RenkliBeyaz

Ok, i got the mail. Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
faraco Purchased

Hi there,

i just changed all the videos on my screen and i cant get the new ones to get full screen again.

Is there any specific width and height to set them full screen?

Thanks

RenkliBeyaz

Hi faraco, we have a support forum at www.renklibeyaz.com/forum Our support team can help you asap. And you can also find all the help videos there. Check this http://renklibeyaz.com/forum/topic/thisway-wp-help-videos Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ecodbr Purchased

Hi! First, I want to thank you for the great work! Secondly, I have some questions: 1. I was wondering if is it possible to increase the size of the share icons/buttons? 2. Can I include other icons on the share bar? (instagram, vimeo, youtube) 3. Can I make the menu bar to stay open and not to move permanently?

Thank you again!

RenkliBeyaz

Hi tresrolos, thank you :) I think all of your needs are doable. Please go to www.renklibeyaz.com/forum and create your topic and ask help from our support team. They will help you asap. Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

purchased tried to figure most things out myself on forum. I need the linked in & twitter icons to go to my accounts. I was able to do Facebook but thing I did something wrong on twitter & linked in. can you copy and paste and show me where my user name would go? thanks

RenkliBeyaz

Hi scoularimage, i saw your forum post and our support team will help you as soon as possible. Regards.

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