878 comments found

I have created some posts that I now want to be in Services archive. Is there a quick way of converting/moving these posts instead of copy and paste?

Hi

I am trying to make the font-size of the menu 16px; I am using this under custom css, but it is not working

.sf-menu a{ font-size:16px !important; {

Is there something i am doing wrong?

Thanks

Edwin

WPExplorer

Sorry Edwin, support is for buyers only ;)

Default-user

Sorry, wrong template

Thanks for CSS help. Issue now fixed. One quick question – where is the home page meta title and description entered.

Thanks

WPExplorer

Meta titles and descriptions should be done via a plugin. SEO is very important and you don’t want that in the theme because then if you switch themes you could lose your rankings. I highly recommend this plugin – https://wordpress.org/plugins/wordpress-seo/

Evelyn7 Purchased

Hello+ I am attempting to Update the theme I have previously installed on WP. I’m currently at theme version 1.3 and would like to update to the most recent version (1.9)...I have read your provided instructions and am stuck at “Install the Theme Upgrades Tool” – where do I go to find this tool? I do not see it on my WP which is version 3.9.2. Any guidance/advice will be greatly appreciated. Thank you!

WPExplorer

The easiest way is using the Envato Toolkit – click that link for the guide ;)

I will be removing the built-in auto updates probably in the next update to favor the Envato Tool.

Default-user
Evelyn7 Purchased

Awesome! Thank you very much!

Hi, I want to replace the responsive main menu (which is a <select>) with another responsive menu from a plugin. I already know how to hide it by CSS rules, but I need the responsive / select menu not to be loaded in HTML. Is there an easy way to do it? Thanks?

WPExplorer

The reason the menu has been setup like this is because it ensures good compatibility for all mobile devices (old and new). I’ll write it down for potential future updates though ;)

Why not just use the plugin? It is nice.

Default-user

Plugin is ok, but I’ve realized that since it’s active, access to “Clients” in WP admin dissapeared. But if I activate “Services” (it was deactivated) in Theme options, “Clients” access is back o_O.

Though, thanks for the info. As soon as the website is online, I’ll let you know ;)

WPExplorer

Strange, I’ll look to see if it’s a bug in the theme.

;)

I’d like to display the staff member’s email address with a link under their description. How can I do this using a custom field? Thanks!

Hello,

I’m wondering if there’s a way to change the “0 comments” text on the blog to something else?

I’ve tried the suggestions from various tutorials but they seem to reference php files I can’t find or don’t appear to have.

Thanks David

WPExplorer

Hi David,

This text is located in the content.php and content-[format].php files and looks like this:

<?php comments_popup_link( __( '0 Comments', 'wpex' ), __( '1 Comment',  'wpex' ), __( '% Comments', 'wpex' ), 'comments-link' ); ?>

To alter you would have to copy those files over to a child theme and modify them or modify them in the parent theme (but they will be overwritten when you update the theme).

The best solution if you are translating the theme is to use the default .po/.mo files for translating the strings.

Jerware Purchased

All links in body text in bbPress turn white (on a white background) on hover. I’ve tried to find the hover color using the Chrome Inspector but can’t figure it out. Little help?

Example: http://ledseq.com/forums/topic/firmware-releases/
Default-user
Jerware Purchased

This did introduce a new small problem. The “Favorite” link at the top of the thread now turns black (on black background) on hover instead of white. (You might need an account to see those buttons.) I changed the hover color to orange as a workaround, but it would look better if Favorite and Subscribe were the same hover color.

WPExplorer

Ah shoot, that’s why I had the white in there ;)

Ok I will fix in the next update, it’s simple. Update should be coming out at some point this week, I need to do a huge update to Symple Shortcodes and Visual Composer functions anyway.

WPExplorer

Oh ya, please send me a private message so I can log in and see – thanks!!

Jerware Purchased

Any chance we could get lists (ordered & unordered) working in the FAQ? Currently the bullet points/numerals are completely removed.

WPExplorer

Thanks for the heads up! If you open content-faq.php you can add the “entry” class to the “faq-entry-content” div and it will fix it up.

I’ll add the fix in the next update!

Hi, I have a problem with the lightbox.

Its working in my portfolio but not in my blog if I insert a single image like this:

[caption id="attachment_1" align="aligncenter" width="300"]<a href="http://www.domain.com/image.jpg"><img src="http://www.domain.com/image.jpg" alt="Image" width="300" height="150" class="size-medium wp-image-1" /></a> Caption.[/caption]

But it’s working with galleries:

[gallery link=”file” columns=”2” ids=”1,2”]

WPExplorer

It would require adding custom javascript for the lightbox to be automatically added to images in your posts, I don’t do this in the theme because it can conflict with tons of plugins so it’s not a good idea.

You can use a 3rd party plugin if you want images inserted into posts to have lightbox or give them the classname ”.wpex-lightbox”.

Hi there,

I’ve designed my site, all looks good except all pages that display posts based on taxonomies (Blog, Products etc) have a page title showing. For example, the Blog Page says “Recent Posts”. I’ve tried everything to hide this but I’m stuck. Can you please help?

Thanks,

Angie

WPExplorer

This page is going to say “Recent Posts” if under Settings->Reading you have that page set to the latest posts. I would suggest removing that, then instead creating a new page and using the “Blog” page template, that way it’s a page and you will have full control, rather then an auto generated WP archive. Make sense?

Default-user

Thanks very much, that’s what I suspected I’d have to do. Just wondered if there was an easy way to change the existing page. :-)

nailzzz Purchased

Hi!

I installed the theme and some plugins. All works well, but I found bug in visual composer plugin. Here are screenshots:

https://dl.dropboxusercontent.com/u/27823602/01-2014-08-22-14.06.png https://dl.dropboxusercontent.com/u/27823602/02-2014-08-22-14.06.png

This is the same block of text (row) in editor, and on site. In post editor margin and padding = 100px, but after publishing on site this attributes never appear.

The site is http://amazingprovillus.com/, I can give you admin password, if you wont.

WPExplorer

Weird!

Yes, I would need to look in the back-end, please send me temp admin access if you want me to have a look.

....
You can message me privately via the form on this page – http://themeforest.net/user/WPExplorer – and I will respond via email. Make sure to send me all pertinent data and context so we can get this sorted in a timely manner.

Default-user
nailzzz Purchased

Hi! How about my problem? I send you login info two days ago.

Hello, I am attempting to access the documentation at:

http://www.wpexplorer.org/online-docs/thunder/

but getting a 404 messgae at WPEngine. Thanks.

WPExplorer

Sorry the only docs are no longer available. Docs are included in the download when you purchase the theme. This is to prevent people who have downloaded the theme illegally from accessing theme 8-)

Hi – we purchased the Thunder Theme. We were working with a developer who set up a number of custom post types (Services, Staff etc.) on a test site, using his purchased copy of the theme.

How can I transfer the coding of these custom post types from the developer’s version to our version? Thank you for your help.

Default-user

Thank you. I also wrote you before reviewing the documentation and theme options and it seems like that addresses my issues.

WPExplorer

Oh awesome ;)

Mkjameson Purchased

Can you send me the short code just for homepage composer #3?

When I uploaded all the dummy content, for some reason the homepage composer #3 page didn’t display properly.

I’d greatly appreciate your assistance.

For about a month now my FontAwesome icons are not appearing when I use them. The fly-out menu isn’t even appearing to be able to select the icon. I have to keep referring to the cheat-sheet provided on the FA website and yet still the icons are not appearing.

Is there any way I could get assistance with this. I have updated the theme, I’ve uninstalled plugins, reinstalled plugins and still nothing.

WPExplorer

Is it on all browsers or just select browsers? I’m thinking you are having an issue with @font-face on your server, have a look here: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

Just to give an example… some of the icons aren’t even showing up when placed into the ‘Icon (FontAwesome Class Name)’ field…. this is getting really annoying.

This is the code straight from FontAwesome: Here is the link: http://fortawesome.github.io/Font-Awesome/icon/file-image-o/

For example here is a portion of the shortcode: [symple_icon icon=”fa-file-image-o” ....

I’ve tried, fa-file-image, fa-file, file-image, file-image-o, image-o… almost every combination… and its still not working for even most icons. “Bolt” works and a few more that’s about it.

Default-user

I’m talking about the FontAwesome icons that are supposed to appear in the flying out menu with Symple Short Code Premium when attempting to use in a blog post or page.

Hi,

We are having a problem with layer slider. We created a slide for the following page http://terra-app.com/community/

The problem is the slider is not working properly on Chrome or IE. But it is fine in Firefox. For exammple the social buttons are not showing in the slider on Chrome or IE. Please help.

Thanks Prasun

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