850 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi :-)

My Main menu is disappeared after I installed your theme. Already sat my main menu to the theme’s main menu in the “Menu-section” in Wordpress. Anything you have seen before? I’m a little frustrated, cause my customers can’t really navigate on the site. My site is www.instagainer.dk

Hope you can help me.

Christian :)

WPExplorer

Hi Christian,

For some reason your Visual Composer plugin is loading a whole bootstrap framework (not good) and this is causing your main navigation to display outside of the header, which is why you can’t see it.

The Visual Composer plugin (at least not in the last few versions) doesn’t load such script (bootstrap.css) if you were using it previously from another them perhaps, you’ll need to delete it, then follow the instructions in the “Recommended Plugins” message at the top of your dashboard to install the latest version.

Or contact me via my profile page for the zip.

Default-user

Thank you! Only wierd thing is my “shoppingcart” logo in the right side dissapeared? Any idea why?

WPExplorer

Do you have WooCommerce active? And is the menu icon enabled in the theme options under the WooCommerce tab?

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
Prompt please, what is the reason of this error? http://prntscr.com/2f08c7
WPExplorer

Your Visual Composer is adding some CSS that is messing it up. This doesn’t happen with the Visual Composer version I’m using…not sure why it’s happening on yours.

The Visual Composer is built-into the latest version of thunder. If possible please update and de-activate the plugin.

MarkoPoloes

Sorry for the long answer, there were holidays. I use the 1.31 version of the template. Please tell me how can I update or deactivate (temporarily to check) “Visual Composer” if it is built into the template? What else can I do to fix this error?

WPExplorer

You can download the latest version and update via FTP. Latest version is 1.33 – new version includes auto updates support so after updating you can enter your purchase code in the theme panel under the updates tab for that.

If updating doesn’t fix your problem, please contact me via my profile page so I can look in your site’s admin and see what might be causing the issue, it’s a bit hard to know because I can’t recreate the issue locally.

MarkoPoloes

Please tell me whether the complexity for you to tell me exactly what files were updated?

WPExplorer

I’ve stopped adding the location of altered files because there isn’t any purpose, people should always update the whole theme ;)

The last update affected the following files:

style.css – version #
functions.php
wp-updates-theme.php – NEW
functions/post-types-taxonomies/ – All files in folder

MarkoPoloes

Hi, I’ve updated the template files, but the problem still remains! What else can I do to remove this error?

WPExplorer

You’ll need to send me login credentials so I can verify everything is setup as it should be. I can not recreate this issue locally no matter what I do.

MarkoPoloes

Hi, You probably forgot about me … ))) I sent you to log into the admin panel. But has not yet received a response from you!

WPExplorer

I had a look in our email and the last email I see from you says “Super! That’s what I needed to know! Thank you so much! I’m your fan!”. I don’t see anything more recent then that.

MarkoPoloes

Sorry, maybe email is not reached, it happens sometimes …. I sent again, please see.

WPExplorer

Thanks for re-sending. We currently have 73 support tickets!! Someone should get back to you as soon as possible, sorry for the delay.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Is there any way to make this page http://one4la.com/news/ an infinite scroll like this page http://one4la.com/category/films/ ? I have turned it on but it’s not working for my news page.

Thanks!

WPExplorer

Looks like you setup the blog using the settings under Settings->Reading for the posts page, so the index.php is taking over.

Leave those settings blank and use the “Blog” template instead for your blog page – then it should work.

Let me know otherwise.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

It seems you answered everyones comments except mine posted yesterday?

WPExplorer

It’s nothing personal, sometimes I jump around comments (when i’m really busy..like on a sunday during the holidays) and answer the quick ones first. I’ll get to you as soon as I can. Thanks for your patience!

Default-user

That’s fine, sorry I forgot it was the holidays! Thanks again, your solution worked perfectly.. stupid me.

WPExplorer

No worries, I understand! Glad it helped ;)

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

Is that you could have the latest auto update of visual composer, layer slider and slider revolution?

WPExplorer

The Visual Composer is up to date on the latest version on ThemeForest. Contact me via my profile page for updates on the plugins.

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

The latest version of LayerSlider (released today) brings a lot of innovation. Would be nice to have updates on the day it is available :)

http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

WPExplorer

You can contact me via my profile page and I can send you the updated plugins and theme 8-)

Actually I test the plugins before updating them, which is better for you. For example on the LayerSlider update (was actually a few days ago) there was several errors which I told the author and have been fixed on the last update.

If you do want updates on the day they are released no one is stopping you from buying the plugin yourself and getting auto updates ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I’m having an issue with using apostrophes on the Portfolio page – they display as a quote, instead of an apostrophe (” instead of ‘). Is there a way to fix this? Please let me know.

Thanks!

WPExplorer

In the portfolio entry excerpts? If you have an example that would be great!

  • Exclusive Author
  • Has been a member for 0-1 years

I have purchased this great theme on my other account, I can show you purchase code via pm. Please accept the questions. This is about v1.33

1. I am using this order in my home page: Slide -> features -> home content, ... The problem is I don’t have many long texts in those sections, so there are too much space between them. How can I bring them closer together?

2. I want to change the background color of the “home content” to dark, but it didn’t work despite I set the body background to black. I read somewhere in this discussion section that I had to edit the custom CSS tab in admin theme option. I tried and now my page and wp-admin area do not respond…I may have to reinstall WP then. The solution I found was about 3 months ago, thus may caused the crash. Will you please instruct me to change the home content background color please?

Plus, I see some plugins are out of date, is there any problem using them? Some newest icon from fontawesome do not appear in the dropdown menu when choosing icons in some parts of the theme, such as Feature icon.

thanks

Default-user

O I see how I can change the background color. custom CSS sees ”.home-page-content { background: red !important; }”

the !important can override other !important, therefore allows me to change the color to red.

WPExplorer

Sorry for the delay over the holidays!

1. You can change the padding/margins via CSS. For example to change the margin between the features and the slider + content you can do this:

.home-features { padding-top: 20px; padding-bottom: 20px; }
  • the default is 60px top and bottom.

2. Glad you got the background figured out!

I’ll be updating the Font Icons Soon, FontAwesome actually completely changed the whole CSS so it will actually take a couple hours to make the update.

No problem using those plugins, but if you want to contact me via my profile page (using the account to make the purchase) I can email you the most updated versions. Which will then also include auto updates.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m wondering how to change the social share buttons below the blog posts? I’d like to use alternative buttons or add other social media links to the bottom of each blog post. www.whitewillowcricket.co.uk Thanks David

WPExplorer

Hi there,

We’ll the function that outputs these is at functions/social-share.php you can copy the function to a child theme and alter it if you wish.

You could also disable them in the theme admin panel and then use a 3rd party plugin for the social sharing links.

Default-user

Thanks for your help.

  • Bought between 1 and 9 items
  • France
  • Has been a member for 2-3 years

Hi i’m really sorry I would like to change BLOG HEADING size in my home http://www.azurelitedrive.com/ I would change it as Blog item description but since 15 days i’m unable to find it. I tried in css but nothing… thanks a lot for your help regards

WPExplorer

You want to target this area like such:

/*set blog heading font size to 14px*/
.home-blog .home-blog-heading {
   font-size: 14px;
}

Make sure you are adding your css edits in the theme panel under the Custom CSS tab or a child theme – to prevent issues when updating!

Have a great weekend 8-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Evelyn7 Purchased

Hello+ I have used your wonderful theme for my client’s site – and they LOVE it! I’m in the final stages of tweaking the site and they would like to change “related projects” to “other strains”...To see what I’m specifically talking about, go to: http://lotuscannabis.com/strains/blackberry-kush/ I went to Appearance > Theme Options > Portfolio and changed the text there – which you can see on the site here: http://lotuscannabis.com/a-sampling-of-our-strains/ However, I do not find where to modify the text that says “related projects” – please advise. Thank you.

WPExplorer

Hi there,

Glad they like it! You did a good job setting it up ;)

Looks like I didn’t add an option for that text, so you have 2 options:

1. Contact me privately via my profile page for an updated theme with the option.

2. Change the text manually in single-portfolio.php line 130:

<h4><span><?php _e( 'Related Projects', 'wpex' ); ?></span></h4>
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello! Love your work on this theme! Quick question. I want to make the logo 100%, and have the main menu underneath – how can I do this without the menu appearing in an odd place in the middle of the page? Thanks in advance for your help!

WPExplorer

Hi there,

This would be pretty tricky edit. You will have to add quite a bit of custom CSS to your site, so unfortunately I can’t just give you all the code and I’m not available for hire…

But basically you’ll need to:

- Remove the fixed height on all these elements:

#masthead, #masthead-inner, body .logo, body .logo h1, body .logo h2, #navbar .dropdown-menu > li { height: auto !important; line-height: auto !iimportant; }
- Remove the left float on the logo and max-width
body .logo { float: none; max-width: 100%; width: 100%; }

- Remove the right float on the navbar

#navbar { float: none; }

That would give you the logo at the top and the navbar below. Then you can do further tweaks to make it look nice ;)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
dAAAb Purchased

How do I set a plugin function page as full-width, or adding slides shortcode on it?

Because it’s seems the page (e.g. Buddypress Register page) will ignore the layout setting and slide shortcode…

Setting: http://d.pr/i/6veX Page: http://spbace.com/register/

dAAAb
dAAAb Purchased

Also, how to set Forums page as Full-width?

WPExplorer

Doesn’t look like this buddypress uses the page.php template at all so the options won’t work (it’s not really a page). You can also tell because in the source code the body tag doesn’t have a “page” class added to it.

I haven’t coded buddypress before, but I’m pretty sure you’ll need to create your own buddypress.php file to override default behaviours – http://codex.buddypress.org/themes/theme-compatibility-1-7/template-hierarchy/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
dAAAb Purchased
  • Please delete my previous comment, thanks! **

How do I set a plugin function page as full-width, or adding slides shortcode on it?

Because it’s seems the page (e.g. Buddypress Register page) will ignore the layout setting and slide shortcode…

Setting: http://d.pr/i/6veX Page: http://goo.gl/5tW91d Also, how to set Forums page as Full-width?

WPExplorer

Doesn’t look like this buddypress uses the page.php template at all so the options won’t work (it’s not really a page). You can also tell because in the source code the body tag doesn’t have a “page” class added to it.

I haven’t coded buddypress before, but I’m pretty sure you’ll need to create your own buddypress.php file to override default behaviours – http://codex.buddypress.org/themes/theme-compatibility-1-7/template-hierarchy/

Setting forums to full-width is basically the same thing. Forums isn’t a page, that is actually a post_type_archive. To override the forums page you’ll need to create a new file in your child theme called archive-forum.php so you can tweak it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
MrTyree Purchased

Hey,

I believe the custom slug for the custom post is not working correctly. I am trying to change myurl.com/staff to myurl.com/athletes, but when I change the “Custom Staff Slug” to what I would like it to be.

It does not work, the slug myurl.com/staff still grabs the custom staff post. Am I doing something wrong?

Thanks in advance P.S. great theme

WPExplorer

Did you re-save your permalinks after changing the setting? Settings->Permalinks.

You have to let WordPress know of the change so it can flush the rewrite rules.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I am considering buying this theme and I was wondering if a gallery similar to the ones in the links below is doable with the included tools and options (or if another theme/plugin would be more suitable).

Please see here: http://fyxo.co/galleries/bit-side/#1 And here: http://prollyisnotprobably.com/2013/12/beautiful-bicycle-kyles-stinner-frameworks-team-mudfoot-cross/#1

Thanks in advance

WPExplorer

Hi there,

The default portfolio gallery is somewhat like this – http://wpexplorer-demos.com/thunder/portfolio/sunset-gallery/ – you would have to tweak the template files to make it full-width though with larger thumbnails.

If you want this style gallery on multiple pages though I would recommend you find a plugin that can do this.

Default-user

Hello, Thank you for the reply. The default portfolio gallery looks close enough. I’d remove the green tabs under the thumbnails and yes, captions would be nice. And the large image would look great in full width. I’d like to avoid the effect where the whole page turns dark in order to show the full res image. The large preview on top of the thumbnails would be just perfect for me.

In order to modify the template files I’d have to ask a few questions here… Or, is there a plugin for that type of gallery that you could recommend?

Still interested in purchasing the whole theme though to have access to all those customisation options.

Thank you

WPExplorer

Customizations are outside of theme support – you would have to make them yourself or pay a freelancer to assist.

Of course if you know your way around code and have some questions like “in what file can I edit this” or “I can’t figure out how to do this” then I can probably help guide you the correct direction ;)

I don’t personally have any recommendations because I have never had the need for that.

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

I find unfortunate is this wordpress theme is that when you’re on a mobile or tablet the little button to navigate through the menus just opens the list depending on the browser and has no interface like all your other theme wordpress

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kj_ecl Purchased

The icons and links for the Social Widget show up when I view a page in Chrome (Version 31.0.1650.63 m), but not in Firefox (26.0). Any suggestions for tracking this down?

Firefox shows the source code as (omitting hundreds of tabs and spaces that don’t seem to help readability…):
<!-- .footer-box -->
<div class="footer-box span_1_of_4 col col-2">
<div class="footer-widget widget_wpex_social_widget clr">
<h6 class="widget-title"><span>Follow Us</span></h6>
<ul class="wpex-social-widget-output">
<li><a href="http://www.linkedin.com/company/135048" title="LinkedIn" target="_self"><img src="https://www.eclypse.org/wp-content/themes/wpex-thunder/images/social-color/linkedin.png" alt="LinkedIn" style="width:30px;height=30px;" /></a></li>
<li><a href="http://twitter.com/eclypseint/" title="Twitter" target="_self"><img src="https://www.eclypse.org/wp-content/themes/wpex-thunder/images/social-color/twitter.png" alt="Twitter" style="width:30px;height=30px;" /></a></li>
</ul>
</div></div><!-- .footer-box -->
WPExplorer

That’s very strange. Sounds like there might be some broken HTML somewhere on site. Are you able to share the URL in question?

What happens if you move the widget somewhere else? Like in to the sidebar?

Default-user
kj_ecl Purchased

No – work is on an internal development copy of the current site as the theme conversion work is underway. I could provide the complete page source as reported by the browser, or perhaps there is some other information that would help?

If I move the widget to the sidebar the icons and links are still not visible in Firefox.

Default-user
kj_ecl Purchased

I tried disabling ALL plugins. Same symptom – icons visible in Chrome and Opera, not present in Firefox and IE8.

WPExplorer

Humm…

We’ll looking at the code above it seems like the images don’t even exist on your server: https://www.eclypse.org/wp-content/themes/wpex-thunder/images/social-color/linkedin.png

Default-user
kj_ecl Purchased

Ah, it looks like you missed my comment above explaining that the work is being done “on an internal development copy of the current site as the theme conversion work is underway.” That means I have a local server, behind a firewall, and a modified hosts file on my test client system that points to it.

Default-user
kj_ecl Purchased

Ah, it looks like you overlooked my explanation above that the work is being done on an internal (behind a firewall) server that runs a modified (new theme, other changes as required to work with new theme) copy of the site. My client (browser) system has a modified hosts file. When I click on that link on my client system, the linked-in icon pops right up in my browser.

WPExplorer

I did see that, but the code you pasted in your initial comment is linking to a live server.

Default-user
kj_ecl Purchased

Only for you? I’m a little confused here. I don’t think this is very complicated, but perhaps I inadvertently left something out of the explanation. My client has a hosts file that points to my test server. Resolving www.eclypse.org on the client gives a 10.x.x.x (internal) address. My test server has a hosts file that points to my test server. Resolving www.eclypse.org on the server gives the same 10.x.x.x address. We expected (correctly) that the transition to the new theme would be tricky and time-consuming, so we are doing it offline. When it works in the test environment (and I have a test DNS server available so I can test with Android clients that are not rooted or iPhone clients that are not jailbroken) we will move it live. I provided the code that I see in the hope it might give you insight. Apparently not—is there something else I can provide (see suggestions previously) that might help?

Default-user
kj_ecl Purchased

Following up on your idea of broken HTML, I copied all of the source for the home page (as seen by Firefox) and pasted it to http://validator.w3.org/#validate_by_input. Two errors are detected, as shown:

Error Line 201, Column 3699: An img element must have an alt attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

…">

Error Line 222, Column 209: Element link is missing required attribute property.

…r/assets/css/js_composer_front.css?ver=3.6.14.1' type='text/css' media='all' />
Attributes for element link:
    Global attributes
    href
    crossorigin
    rel
    media
    hreflang
    type
    sizes
    Also, the title attribute has special semantics on this element.

Let me know if that helps.

WPExplorer

Those 2 “errors” are pretty irrelevant to the footer widget.

Unfortunately there isn’t much I can help with without actually seeing the site. The theme itself is working fine (social links in firefox – http://cl.ly/image/061a0z1V0X0B) there must be an issue on your end.

It’s just the social widget though, so it’s not the “end of the world” I would recommend maybe not stressing about it then when your site is live if you continue having issues provide us with the URL so we can have a look.

Default-user
kj_ecl Purchased

Firefox Add-on “AdBlock Plus” with “Fanboy’s Social Blocking List” caused this problem.

WPExplorer

Weird. Glad you figured it out!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! the previous theme file I uploaded (version 1.31) was called “wpex-thunder” and this latest is called “thunder”, so when I ftp this I find 2 different “thunder” themes in my dashboard. Should I rename the file before uploading it through ftp?

WPExplorer

I just did this for my own naming conventions ;)

You can rename it if you want, but you might have to reselect widgets and menu areas.

Why not just drag over the individual files via FTP instead of the whole theme?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When adding an icon using the Symple Shortcodes button, there is a field for adding a URL, but that doesn’t seem to do anything.

Any ideas? Here’s my code…

[symple_icon icon=”lightbulb” size=”large” fade_in=”false” float=”right” color=”#fff” background=”#498DAE” border_radius=”3px” url=”http://atomicdesignstudios.com/wp-tester/services/affordable-websites/” url_title=”Affordable Websites”]

WPExplorer

I just tested locally and it’s working for me. Can you make sure the Symple Shortcodes plugin you have active is version 1.01. If it is and is still not working, you can send me a private message and I’ll have a look for ya.

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