BigBangThemes

BigBangThemes supports this item

Supported

This author's response time can be up to 1 business day.

108 comments found.

Cam I disable the submit ticket feature and just use the theme as a knowledge base theme?

Hi,

We can definitely help you do that. Contact support@bigbangthemes.net after you set it up and we’ll be happy to help.

Cheers

Hello, Is there an admin screen? Can I get tickets in my email and send answers by responding that email? Thanks

Hi,

The email ticket / response thing is not a feature. There are admin features within the WP pannel, yes.

Thanks

mco003

mco003 Purchased

Is theme localized and Translation Ready?

Hi,

Yes it is!

Thanks for asking! :)

Hi,

What happen to your demo? I doesn’t seem to be working.

Please let me know.

Thanks

Hi there!

Sorry for the problems. Our server had a minor problem. It should be fixed now.

Thanks so much.

Hi,

We have a lot of products.

- We hope user can have front-end panel to input their product series on it. Can it do it?

- Every client can have their own font-end ticket panel?

- Is it include member register custom field?

Thanks!

Hi there,

1.Yes you can add a field where the user can input something like product series.

2. Yes they have a front-end ticket pannel. It is the “profile” page that you get when logged in.

3. I’m not sure what this means. Please explain.

Thanks

Hi

for 3. I hope we can custom profile field.

or is it accept any other custom profile field plugin?

Thanks!!

Hi,

You’ll need to use an extra plugin for that.

Thanks

HI EVERYONE

Making sure you’re satisfied with our products is of utmost importance for us, so if you’re having any questions regarding our products here are your options:

1. Already purchased the theme? Please email us here and our team will take care of your issue.

2. Pre-purchase question? Feel free to leave a comment here!

Documentation

If you have any questions we recommend checking our Documentation available here. The BigBangThemes Team

Cheers! :)

the demo is non functional ?

Hi,

Sorry for the issues. It should now be back up & running.

Thanks

Hi, I would be interested in your theme. I would ask: is it possible that a user can submit a ticket as well as a specific category also entering a code?

Hi,

Thanks for your interest!

1. It’s possible to add extra fields to the form. I’m not sure what the code should do though. 2. through third party plugins you can. 3. The voting is not possible. 4. Yes. 5. No

Cheers

Thanks! I would be interested to a ticket system, in which a user can submit a ticket by entering a code (instead of selecting a category) and without registration.

The first one can be done, the second unfortunately cannot.

Thanks

by
by
by
by
by
by