tommusrhodus

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300 comments found.

gugga7

gugga7 Purchased

Hello, I need to declare a JS script file <script>.....</script>. I tried to insert this in the header.php file but it messes up other functions in the website. Where do you recommend I should insert that code? Thanks

Hi there

To ensure your custom coding doesn’t break things, id suggest a plugin such as https://wordpress.org/plugins/custom-css-js-php/ which can correctly load custom js for you

Thanks, Danny (TommusRhodus Support)

gugga7

gugga7 Purchased

Sorry, I should have mentioned, but the script tags call a remote file: <script src=”//website.com/embed/tool.js” type=”text/javascript”></script>

The plugin seems to allow that, it only accept actual code… Any idea of another plugin you can recommend? Thanks

Ah ok, then what your looking for is a way to enqueue js files

I’m not aware of any plugins which do this (as it require coding to do so) but this official WP article details exactly how to do this correctly with WP

Iv did fine this also, which may help https://wordpress.org/plugins/scripts-to-footerphp/

As theme customization is not within the scope of theme support, for further development questions you can contact our customisation partners here:

http://www.tommusrhodus.com/contact/

Thanks, Danny (TommusRhodus Support)

Hi there!

I’m trying to install the demo site, and am following the documentation. But I only create loose pages, would like to change the demo site. My site so far looks like this, when following the documentation so far: http://www.raptorpit.com/

Within the Appearance > Customizer menu there is also an option to install the demo-data. But that doesn’t change anything for me, is that only the data and not an option to install my site to look like the demo?

Hi there

To setup your site like the demo, you need to import the demo content via Appearance > Customize > Demo Data or Tools > Import

Once done, you then need to head to Settings > Reading to select your home page and Appearance > Menu to setup the menu

If you have any issues, feel free to come and see us over at our support area where we can help https://tommusrhodus.ticksy.com/

Thanks, Danny (TommusRhodus Support)

Thanks for the reply, but it’s still not working. I tried re-importing the XML file and I got the following message:

Failed to import Media “1” Failed to import Media “2” Failed to import Media “3” Failed to import Media “bg” Failed to import Media “blarge1” Failed to import Media “blarge2” Failed to import Media “blarge3” Failed to import Media “buttons”

Could this be a problem?

Hi there

For support on this, please head to our dedicated support area https://tommusrhodus.ticksy.com/ – where I will be happy to help

Thanks, Danny (TommusRhodus Support)

Hi dev, Your theme is great, but I stll have an issue on my homepage html integration : http://www.adrenalineprod.fr/test-home/ As you may see, it appears all arent closed, making the portfolio, team and services sections appearing with no margin and not included within the grey background images. Can you help me on this ? Many thanks and congrats for your work ! Arnaud

Hi there

Be sure to place your content block inside a Page Section block :) It looks like that’s not the case at present

Thanks, Danny (TommusRhodus Support)

Thanks Danny, you made my day :)

Its my pleasure – happy to help :)

Cheers, Danny

gugga7

gugga7 Purchased

Hello, I would like to add a click to call button as a menu item in the top menu. How can I do that?

Hi there

As you can see the theme doesn’t offer this, but if you would like something added you can contact our customisation partners here: http://www.tommusrhodus.com/contact/

Thanks, Danny

gugga7

gugga7 Purchased

Hello, I have an mp4 video that shows fine on the website, but not on mobile browsers. I did add an OGV and WEBM video formats in the revolution slider but it’s not working. Any idea what’s wrong? Thanks.

Hi there

This is because these videos are disabled at a device level I’m afraid. You will see the same if you check the demo also. This is why a fallback image area is supplied also, so this can be disabled instead :)

Thanks, Danny (TommusRhodus Support)

Hi, thanks for the great template! 3 questions (I guess the questions all relate to the first one): 1) The page sections doesn’t scale up to the full width of the browser. 2) The logo added doesn’t scale down and appears half over the scrolling text. 3) if I don’t resize the text box to one step smaller than full width size, the text goes out of the text box. here is the site: theVRfilmfest.com thank you for your help! Cheers

Hey there,

For all support, please use a ticket: https://tommusrhodus.ticksy.com

Cheers

ymotion

ymotion Purchased

I have removed $query_args[‘posts_per_page’] = -1; from ebor_framework/page_builder_blocks/portfolio_block.php because i have only one portfolio per category on the homepage, but when i press load more, the post are loading in the category above. How can i fix it?

ymotion

ymotion Purchased

It’s there any workaround?

No, the theme is designed to work exactly as it did before your modification.

Cheers

ymotion

ymotion Purchased

Bow i see the message on the portfolio block “Do not use multiple instances of this within the same published page.”. To bad i cant use it like that, because i have a lot of stuff and i need over 15 blocks of portfolio.

I’m confused why the Ebor Template Builder in my Tides theme looks so much different than the version seen in your YouTube explanation video, despite both being v1.0. Does Ebor Template Builder differ depending on the theme it’s installed into?

Hey there,

You’re correct, it changes depending on the theme, though the theory of the video you’re watching (page sections, shortcodes etc.) works the same.

Cheers

Hello there,

I have few questions about the video header in the wordpress version : 1- Can we use the sound of the video ? 2- In the previous comments I saw we can’t add a mute button like the html version, can a visitor of the website mute the video on his will, and if yes, how ?

Thank you

Hey there,

No and no, for now the Wordpress version header is muted.

Cheers

ymotion

ymotion Purchased

When you will update Slider Revolution to v5.1?

Hi there

Most likely in the next theme update, in the meantime – feel free to head over to our support area where I can help https://tommusrhodus.ticksy.com/

Thanks, Danny (TommusRhodus Support)

ymotion

ymotion Purchased

Hi, i have opened a ticket. Thanks.

I’m a bit confused on how to change the font on Tides. I see in the readme file and on other comments here, it says this is simple with a plugin (Punch fonts?), but I just don’t understand how to use the Punch Fonts plugin. Is there more thorough documentation on changing fonts somewhere?

Hey there,

Punch Fonts is for revolution slider only, this is better:

https://wordpress.org/plugins/easy-google-fonts/

Cheers

gugga7

gugga7 Purchased

Is anyone experiencing issues with the button on the video layer? When I click on it, it puts the correct URL link in the address bar but it doesn’t load it!

The button is designed to scroll down the page as our demo, it’s not designed to go to an external link or page, though we can look into fixing that for a future update.

Cheers

gugga7

gugga7 Purchased

Can you tell me what was the original HTML that was placed for that button so that I can reverse this to the original link?

Are you using revolution slider for your header?

Few questions related to Our Work section on the home page:

1. Can i list the works as a list instead of tiles?
2. When clicking on the work item, is it possible to display rest of the works below the new window and before the Our Services section?
3. Can i track to see which work item clicked most and then add most watched vides section on the home page based on that?
4. Can i add related posts section on each Work item page?

Thanks!

No, these aren’t possible.

Cheers

How do I go about making the testimonial slider slide automatically without clicking on the little circle icons?

Hi there

To do this you will need to edit the file ebor_framework/page_builder_blocks/testimonials_block.php

Within this file you will see this code at line 105

http://pastebin.com/0E9GwKbb

Replace that with this

http://pastebin.com/ejPzKSJy

And your all set

Cheers, Danny (TommusRhodus Support)

I can’t find this file in the templates in Wordpress. Where do I go to access this?

Hi there

To access core theme files you will need to use either you hosting’s file manager or FTP software http://www.wpbeginner.com/glossary/ftp/

Thanks, Danny (TommusRhodus Support)

How do I go about editing the blog page? The page editing section seemed to have disappeared? You can contact me at markovits@designcachegraphics.com

Hi there

Any page which you assign as your blog page via Settings > Reading cannot really be edited as WP itself takes control (this is true for all themes)

You will find an area in the theme options where you can place a shortcode if you wish to have a slider at the top of this page however.

I hope this makes sense and explains how WP operates

Thanks, Danny (TommusRhodus Support)

In my portfolio on designcachegraphics.com, the light box galleries are not showing up. I just continue to get a loading symbol when I click on the image. Any suggestions of why this may be?

Hi there

I’m not seeing any issues here as you can see https://i.gyazo.com/29f04f9b383a32ddea97fa2ed15c9434.gif but perhaps I’m looking in the wrong place – if you can provide some clarification that would be great.

Also, be sure to deactivate any non-recommended plugins to ensure they are not causing any issues.

Thanks, Danny (TommusRhodus Support)

Hello, the oceans-clip video stopped working all of a sudden. I get an “Access Denied” message when I try accessing the direct link: (http://video-js.zencoder.com/oceans-clip.mp4)...

Hey there,

Yes indeed, that’s a sample URL that seems to have been discontinued, we’re working on a new source.

Cheers

Hello, just wondering if you came up with a fix for this. Thanks.

Hey there,

That was only ever meant to be a sample video, I wouldn’t recommend using a video for your site that you have no control over.

For now, these are working:

https://s3.amazonaws.com/fooplugins/rvs/oceans-clip.ogv https://s3.amazonaws.com/fooplugins/rvs/oceans-clip.mp4

Cheers

Hi! Everything started OK, but whenever I click “save template” on the Ebor page builder, I get the following error (all other WP update tasks work fine):Error 503 Service Unavailable

Service Unavailable Guru Meditation:

XID: 804992113

Varnish cache server Please advise

I suspect my initial diagnosis was incorrect then, what I had mentioned before had happened in only 3 known cases of 10,000 installs of the template builder (< 0.1%) but Is suspect yours is something different, perhaps related to your HTML content, or your webhost.

Are you still able to use the builder fine, but then you get a 503 when trying to save?

OK, I believe I have solved the problem (fingers crossed) – for future reference, the hosting company had auto-installed caching plugins, that even upon de-activation and deletion, created an object-cache.php file in the wp-content root that was causing both the 503 as well as incorrect cross-references/outputs in the template builder. Renaming that file seems to have solved the issue! Thank you for the support.

No problem, I’m really sorry for my original mis-diagnosis!

ymotion

ymotion Purchased

Hello, i need the function name for get_footer, because i need to change the footer with this plugin Footer Putter, i want to add a nice footer with menu etc…i have added this but it add the footer under the theme footer, and i want to deactivate the theme footer. Thanks.

get_footer() is a WordPress standard function, it cannot be changed. If you need help with a 3rd party plugin, you’ll need to contact the plugin developer or a developer you can help with your requests.

Cheers

Hi Tommusrhodus would I be able to use woocommerce plugin for this theme Thanks Nasheena

Hey there,

No, sorry, it’s not compatible.

Cheers

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