131 comments found

losinc Purchased

Again. Great theme and even better support. Final step in launching the site and I just wanted to confirm with you on where to put the Google Analytics code before I start messing with the editor. Also, I couldn’t find anything in your documentation support. Thanks.

tommusrhodus

Hey there :)

For Google Analytics, use this plugin, it’s awesome:

https://wordpress.org/plugins/wp-google-analytics/

Cheers!

skyecast Purchased

Hey Dev,

Having a portfolio issue. I’ve created 11 video portfolio posts. Although the site is only showing 6. Also the tabs for portfolio aren’t showing videos assigned to each section. If you wouldn’t mind shedding some light on this that would be great.

See the site at www.mavp.tv

tommusrhodus

Hey there,

1. Visit “appearance” => “customise” => “portfolio settings” => “posts per page”

2. I’m not sure what you mean, can you explain further.

Cheers – Tom :)

skyecast
skyecast Purchased

Tom,

Check out the site and scroll down to videos. You’ll see what I’m talking about. The Load more button doesn’t work, and the tabs for the categories aren’t working as well. Yes there are videos tagged for the categories. If I bump up the number of posts to 99 it works as intended, although I don’t want every video to be shown right off the bat. I want the user to have to click load more. Otherwise the page will be come over flooded with video links.

Phil

tommusrhodus

Hey there,

1. Your load more button doesn’t work because you’ve not set “settings” -> “permalinks” to “post name” :)

2. The portfolio filters work just as intended, they can only work with the currently loaded items, the filters will not grab unloaded items. The same can be seen on our demo.

Cheers – Tom :)

alocke Purchased

hey! Great Theme!

Just purchased theme and needing bit of clarification. 1. How does the theme get the flowing 1-page look? So far mine is dependent on menu to change pages. 2. I imported demo-data.xml file and nothing changed, what exactly does that file do?

thank-you!

tommusrhodus

Hey there,

Installing the demo data is only the first part of the process, you must then work through the documentation to configure it, menu details are also given in the documentation.

cheers – Tom

mhrushka Purchased

LOVE this theme. Very extensive and tons of options. I have one issue though: After setting up a menu, it works great in all browsers except im unable to click on a menu item on the iPhone in Chrome or Safari. Is anyone else having this issue? Thanks!

tommusrhodus

Hey there,

Try adding the following to “appearance” => “customise” -> “custom css”


@media only screen and (max-width: 479px) {
    #selectnav {
     max-height: none; 
        overflow: visible;
    }
}

Cheers!

Default-user
mhrushka Purchased

Sorry, that doesn’t seem to have done the trick :(

tommusrhodus

Hmm, this is a strange one, can you drop me a message through my profile contact form (click my logo) with your site URL? I’d like to just inspect it :)

Cheers! – Tom

I’m seeing a small glitch with the responsive menu. The menu becomes hidden in deskop view after open/closing in mobile view. Steps to replicate: Load site, switch to tablet/phone view, open menu, close menu, switch to desktop view. The menu is now hidden.

To show the menu again you need to switch to mobile view, open menu, switch to desktop view. But now if you switch to mobile view the menu will always be open.

tommusrhodus

Hey there,

Thanks for letting me know :)

Realistically this is an edge case, not many people viewing a site drag the window smaller and wider whilst clicking things, but it’s still a bug nonetheless! I’ll aim to sort this in the next update :)

Cheers! Tom

Kalael Purchased

Hey!

I am dealing with the video layer. I’ve upload a video into my server but I donĀ“t know why I see it not centered but displaced to left. I’ve been trying several things but it stills shows me da video displaced. Could you help me?

Thanks

tommusrhodus

Hey there,

Add the following to “appearance” => “customise” -> “custom css”

.video-js video.vjs-tech {
   left: inherit;
 }

Cheers!

Default-user
Kalael Purchased

Mmmh, Tried but nothing happens, please take a look abrildigitalmedia.com

Thanks for your time

Default-user
Kalael Purchased

Again… not very sure how, but fix it. Thanks for your patience. Excellent work

danmarque Purchased

I just purchased this template and am loving it. I am not really great with wordpress stuff, but I am really close to getting this the way I like it.

The only problem I am having right now is that the portfolio link seems to just bring me back up to the top of the page. Are there any simple fixes for this?

The website is barkingsquirrel.co

tommusrhodus

Hey there,

You need to add a new “page section” block, and set it to the “rev slider” layout, then drop your existing “rev slider” within this :)

Cheers!

Hi, I’ve purchased and installed Tides and really love it. After importing demo data my site seems to be missing the column footer widgets that are displayed in the theme documentation. I would like to add footer widgets for footer navigation, tag cloud and ebor video. How can I easily add the footer widgets to my site to enhance this fantastic theme?

PS, previously I registered and logged into the support portal, but since then it will not let me login back in and will not let me create a new login profile? http://tommusrhodus.ticksy.com/?envato_item_id=7263600

tommusrhodus

Hey there,

We don’t include footer widgets in Tides, the screenshot in the documentation is from a different theme, which I appreciate has caused some confusion.

I’ll consider this for a future update, but currently this is not possible.

Cheers – Tom

Hi there,

Just a couple of pre-purchase questions:

1: Your demo site seems to be returning errors on some of the pages; and I’m currently having problems loading the home page.

2: Do you use any specialised or non-standard Wordpress interface for changing elements within the theme? I recently purchase a theme whereby the developer had built an entirely new interface to control the theme and it slowed everything down massively.

Otherwise, fantastic looking theme and looking forward to purchase!

Cheers,

Dan

tommusrhodus

Probably a hosting issue then, I’ll keep my eye on it :)

Well the page builder is the only way to put together the homepage, feedback for it has been very, very positive. Here’s a screenshot of how the homepage looks in the page builder, sorry but I don’t have a video:

Cheers!

Default-user

Hi there,

I’ve got to say, that looks fantastic. Really, really simple. Will just login and buy now.

Thanks for getting back to me on these little bits and pieces, makes life a lot easier!

Thanks again,

Dan

timmoe Purchased

Hi,
everything fine – besides two Portfolio Issues:
1) “appearance” => “customise” => “portfolio settings” => “posts per page”
-> You mentioned this in the last post. However, I don’t have this option. I only can choose “ARCHIVES – Columns”... but there is nothing else. How can i change the number of posts in the “custom.css”?
2) “ARCHIVES – Columns”
-> if I understand it proper, there should be 4 posts next to each other, when having selected “4 Columns”, is it? Somehow, whatever I choose – there are always 3 columns.
Can you help me?
Thanks
Timm

tommusrhodus

Back button? Could you refresh my memory a little? :)

Default-user
timmoe Purchased

Ah Sorry, I thought you’d know all posts by heart ;) The team posts don’t have any button for going back to the main page. Right now you have to do this via the ‘back’ button of the browser – which, in terms of usability, is not so cool. Much more handy would be something similar as there is in the portfolio section. E.g. this red cross leading you back to the main page… or somthing like this. I thought I read one post, where you talk exactly about this… thanks Timm

tommusrhodus

Ahh yeah, AJAX loading on the team posts, that’s in development currently :)

I like the design of the Tides theme, but I’ve have a quistion.

It is a one page design, but when we buy this theme is it possible to link the buttons in the menu to an other page? (In stead of a position in the one page design).

I need to know this regarding to SEO.

Thanks!

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