117 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, I really appreciate your template, but before buying I’ll need some information I couldn’t find in your specs… First, I’m doing a 3 languages website for an event, the information will not be the same in each part – but slightly different. I would like to make a main website and 2 clones and fill it with the right content. It’s that possible? For this option I need to pay 3 times the template or I can do it paying only once? Second, the main language is Japanese. Your template supports well this language? And third, it could be easily connected with MailChimp ? Thanks for your answers, Raul

tommusrhodus

Hey there Raul,

The theme is not designed for multi-language, would you be planning on using 3 independent installations or a multi-language plugin and 1 install?

Cheers

Default-user

I think the multilanguage plugin (WPML for instance) could be good. But I don’t know how it will supportated by your template. Did you know if some else has make something similar ? And MailChimp ? Thanks for your reactivity ;)

Default-user

AH, is it the same (not designed for multi-language) for your other template, Loom ?

tommusrhodus

Hey there,

Loom is WPML ready and also includes a mail chimp widget for the footer :)

Cheers

Default-user

GREAT ;) Thanks for your answer, Raul

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
JLC2013 Purchased

?hello, In the section about the team, i would like to change it a little, and would like to know if this is possible? because there is only one person in my team i would like for there to be the image with text next to it rather than having to click on the image then being taken to another page. is this possible? Thanks

tommusrhodus

We’ve seen your ticket and will be replying when it is reached in our queue by my support team.

cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
JLC2013 Purchased

?hello, At the top of my homepage there is the space for the logo, however the size is very small, is this due to the size of the box or am i able to change the size to make it bigger. Thanks

tommusrhodus

We’ve seen your ticket also, we will be replying there. Please do not use both tickets and these comments for your support questions, use the tickets only.

cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
5boyz5 Purchased

I see the option to add the 2×2 grid for html5 vids – but the checkbox/drop down is not there for Vimeo or Youtube vids properties. Is there another way?

thx. JB

tommusrhodus

Hey there,

Sorry, Revslider does not allow the grid over youtube/vimeo videos, so currently the only way would be to add this to your video itself and re-upload to the service.

Cheers

  • Has been a member for 0-1 years

Hi! You have a really beautiful theme here!

I have a few questions about how I can customize this for a particular client.

1) Is it possible to use video with audio in the header and add an audio icon for the user to initiate the sound?

2) Can we change the fonts?

3) Can we remove sections such as the ‘Portfolio’ or ‘Services’ section?

4) Could we rename the ‘Portfolio’ section to ‘Media’?

5) Can we add a Twitter Feed widget?

6) Can we add a new section such as ‘Screenings’, that would link out to an Event Calendar page?

Thank you for your help, and your beautiful theme!

tommusrhodus

Hey there,

1. Yes, but you’d need to develop the theme further for this.

2. Yes with a plugin or CSS customisation

3. Yep

4. Yep

5. Yes if you can find a plugin, we don’t support any since the twitter v1.1 api change.

6. You can add as many sections as you wish and rearrange the existing ones or delete them, you have total control of that :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello,

I love the theme, great job! Does it come with dummy content?

Also, is there a recommend video dimension for use with the full width video background like you have in the demo?

Lastly, the effect on the video (that looks like thin vertical lines), is that an effect the theme can do or is that custom cssf? It appears to be “grid_tile.png” on top of the video.

tommusrhodus

Hey there,

1. Yep :)

2. It depends on the video itself, our demo video is around 640×480px but it upscales well.

3. It’s just one of the overlay options in revolution slider, you can remove it, or add a slightly less dotted overlay.

Cheers1

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Question – is the video you have in the demo uploaded to the server itself? how do we ensure fast load times?

tommusrhodus

My demo video is coming from a CDN, you can ensure fast load times with a similar solution, CDN, secure video hosting or depending on your hosting capabilities, straight from your own web host.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Kalael Purchased

Well, I am an absolute beginner… And I am completely stuck at the end of the ” The Video Header” Section… I am unable to find where is the layer page… I am completely lost…

I want to put a Vimeo video as main background… sure it’s not as complicated !!, Sorry and greetings for your page!

Default-user
Kalael Purchased

Found it!, sorry! ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We’re some problems on the site www.rocketramps.com.br

· We insert the slider HomeVideo as described in the documentation (fullwidth), however, to visualize the video does not fit the resolution. See the attachment on the link below.

· In SAFARI browser (MAC), the bar SERVIÇO does not appear. See the attachment on the link below.

www.italic.com.br/trabalhos/rocket.zip

tommusrhodus

Hey there,

1. I’m not sure what you mean, all looks good with your header?

2. The issue is the special character in your section title, this breaks the javascript required for linking to sections. Unfortunately javascript does not accept special characters in this way.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Tank’s!!!

Cheers

tommusrhodus

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Italy
winetrade Purchased

Hi, on my website i add the gallery portfolio post as i can see in your demo site but i have a little problem. I can’t see the pagination arrows LEFT and RIGHT on the images. I notice that also the css files are different: in your demo i can see the classes for the buttons in the version we have (1.0.6) i can’t see them.

i do somenthing wrong ?

Thanks

tommusrhodus

Please update your theme, your current version is out of date.

Cheers

Default-user
winetrade Purchased

done just now and all is ok thanks for the quick reply

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kolonel Purchased

Big thanks to all for the support and assistance in getting this just how the client wanted it.

They were blown away with the final product and have already started receiving some great feedback regarding it.

Thanks guys.

tommusrhodus

Cheers! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
losinc Purchased

Great theme and very intuitive but the video section is giving me a challenge. I’m using the Youtube embed functions but getting a border at the top and bottom of the video even though I uploaded a 1920×1080 HD vid. Also, I added the rel=0 argument to the filed but it won’t respect it and still displays it at the end before it loops back after a few seconds. Let me know. Thanks

tommusrhodus

Hey there,

Revslider doesn’t handle youtube videos the same as self-hosted unfortunately, for the best experience use self-hosted video for both issues.

Cheers – Tom

Default-user
losinc Purchased

I figured but wanted to ask. Many thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey there, I purchased your theme and began to install all the demo content. When it came to install the xml file, I didn’t click “download and import file attachments” but then clicked instal. It came up with a few errors, and so I tried again with the checkbox checked this time, but it brings me to an error page. Did I jack some things up? I met to check that box upon the first install of the demo xml but was moving to quick? What do I need to do to get that installed properly now? Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey there, I purchased your theme and began to install all the demo content. When it came to install the xml file, I didn’t click “download and import file attachments” but then clicked instal. It came up with a few errors, and so I tried again with the checkbox checked this time, but it brings me to an error page. Did I jack some things up? I met to check that box upon the first install of the demo xml but was moving to quick? What do I need to do to get that installed properly now? Thank you

tommusrhodus

Hey there,

What we’re the errors?

Cheers

Default-user

Before it had a list, lined out, I didn’t read many of them. But now it just says “Uh, Oh. 404 Head Home” when I try again

tommusrhodus

Hmm, I’m sure it’s something simple, drop us a ticket with your site URL and a WP Login and we’ll take a look with you:

http://tommusrhodus.ticksy.com

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ng2one5 Purchased

Hi Tom,

I am having problems with the portfolio section of my development site. When viewing the page on an IPad and IPhone, the portfolio section is crashing the browser when i click on a thumbnail to load the carousel. I am able to navigate through every other section of the site without problem.

the site can be viewed at ( one-pager.2one5dev.com ).

I would like to know if this is a problem you are aware of with the theme and if there is a solution?

I visited the demo site ( http://switcher.madeinebor.com/?theme=Tides-WP ) on the ipad and iphone and it crashes the browser as well, which is why im asking.

the problem is mobile browser specific as well I am having no problems in any browser on laptops or desktops.

thank you ahead of time for any insights or help you can provide

tommusrhodus

Could you confirm without the demo bar, which can cause issues for mobile browsers:

http://www.madeinebor.com/tideswp/

Cheers!

tommusrhodus

Hey,

The issue is your page size is 13mb, way too large for mobile devices to remain stable. A large reason for this is 3 .pngs you have that are over 2.5mb in file size, there’s no need for any image file to be over 250kb, and even that would be with poor compression, you currently have 8 images well over this, optimise your images greatly, you should find much better mobile stability, page load times etc. :)

Cheers!

Default-user
ng2one5 Purchased

Thanks For your help Tom, I suspected large Images was slowing the browser down, but i did not think that they would kill the browser.

Thanks for taking a look,

Cheers!

  • Has been a member for 0-1 years

Hi, I was considering buying, but am very green, having not built a site on WP yet. I had a couple quick questions:

- Are there any video tutuorials with the theme? - Does it include Visual Composer or would you recommend VC for me? would that help? Thanks

tommusrhodus

Hey there,

There’s written documentation and demo data included.

We don’t support visual composer in the theme, but include a simple custom page builder that’s perfect for putting Tides together with :)

Cheers – Tom

Default-user

Ok, to be clear, I know nothing about code and would need that simple custom page builder to be really easy to follow. Is that what you’re indicating? Thanks again for the info…

tommusrhodus

Hey there,

Yes it’s simple. If you want to try it out beforehand, get a free blog on wordpress.com and install this plugin:

https://wordpress.org/plugins/aqua-page-builder/

Which will give you a feel for it. Note that themeforest themes cannot be used with wordpress.com though.

Cheers

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