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Hello, I need to declare a JS script file <script>.....</script>. I tried to insert this in the header.php file but it messes up other functions in the website. Where do you recommend I should insert that code? Thanks
To ensure your custom coding doesn’t break things, id suggest a plugin such as https://wordpress.org/plugins/custom-css-js-php/ which can correctly load custom js for you
Thanks, Danny (TommusRhodus Support)
The plugin seems to allow that, it only accept actual code… Any idea of another plugin you can recommend? Thanks
Ah ok, then what your looking for is a way to enqueue js files
I’m not aware of any plugins which do this (as it require coding to do so) but this official WP article details exactly how to do this correctly with WP
Iv did fine this also, which may help https://wordpress.org/plugins/scripts-to-footerphp/
As theme customization is not within the scope of theme support, for further development questions you can contact our customisation partners here:
I’m trying to install the demo site, and am following the documentation. But I only create loose pages, would like to change the demo site.
My site so far looks like this, when following the documentation so far: http://www.raptorpit.com/
Within the Appearance > Customizer menu there is also an option to install the demo-data. But that doesn’t change anything for me, is that only the data and not an option to install my site to look like the demo?
To setup your site like the demo, you need to import the demo content via Appearance > Customize > Demo Data or Tools > Import
Once done, you then need to head to Settings > Reading to select your home page and Appearance > Menu to setup the menu
If you have any issues, feel free to come and see us over at our support area where we can help https://tommusrhodus.ticksy.com/
Thanks for the reply, but it’s still not working. I tried re-importing the XML file and I got the following message:
Failed to import Media “1”
Failed to import Media “2”
Failed to import Media “3”
Failed to import Media “bg”
Failed to import Media “blarge1”
Failed to import Media “blarge2”
Failed to import Media “blarge3”
Failed to import Media “buttons”
Could this be a problem?
For support on this, please head to our dedicated support area https://tommusrhodus.ticksy.com/ – where I will be happy to help
Be sure to place your content block inside a Page Section block It looks like that’s not the case at present
Thanks Danny, you made my day
Its my pleasure – happy to help
Hello, I would like to add a click to call button as a menu item in the top menu. How can I do that?
Hello, I have an mp4 video that shows fine on the website, but not on mobile browsers. I did add an OGV and WEBM video formats in the revolution slider but it’s not working. Any idea what’s wrong? Thanks.
This is because these videos are disabled at a device level I’m afraid. You will see the same if you check the demo also. This is why a fallback image area is supplied also, so this can be disabled instead
Hi, thanks for the great template!
3 questions (I guess the questions all relate to the first one):
1) The page sections doesn’t scale up to the full width of the browser.
2) The logo added doesn’t scale down and appears half over the scrolling text.
3) if I don’t resize the text box to one step smaller than full width size, the text goes out of the text box.
here is the site: theVRfilmfest.com
thank you for your help!
For all support, please use a ticket: https://tommusrhodus.ticksy.com
I have removed $query_args[‘posts_per_page’] = -1; from ebor_framework/page_builder_blocks/portfolio_block.php because i have only one portfolio per category on the homepage, but when i press load more, the post are loading in the category above. How can i fix it?
Fix what? That code is there for a reason, if you’re changing how the theme works then indeed you may create bugs.
Fix the Load more button, in a previews response to other user you said to remove this code $query_args[‘posts_per_page’] = -1; from this file ebor_framework/page_builder_blocks/portfolio_block.php. So i did that and now the Load More button apers, but when i press it the content is loading in the wrong category insteam of the corect one.
That user is only trying to show 1 category in a page, you’re using multiple, that’s why you’re having issues.
I’m having 3 block, each one is showing items for only one category, and the load more is not working, is not apearing under the items, insetad of showing only 4 items, as i set it in “post per page”, is showing me all the items.
It’s not designed to have the block in a page more than once, that’s why you’re having issues.
It’s there any workaround?
No, the theme is designed to work exactly as it did before your modification.
Bow i see the message on the portfolio block “Do not use multiple instances of this within the same published page.”. To bad i cant use it like that, because i have a lot of stuff and i need over 15 blocks of portfolio.
I’m confused why the Ebor Template Builder in my Tides theme looks so much different than the version seen in your YouTube explanation video, despite both being v1.0. Does Ebor Template Builder differ depending on the theme it’s installed into?
You’re correct, it changes depending on the theme, though the theory of the video you’re watching (page sections, shortcodes etc.) works the same.
I have few questions about the video header in the wordpress version :
1- Can we use the sound of the video ?
2- In the previous comments I saw we can’t add a mute button like the html version, can a visitor of the website mute the video on his will, and if yes, how ?
No and no, for now the Wordpress version header is muted.
When you will update Slider Revolution to v5.1?
Most likely in the next theme update, in the meantime – feel free to head over to our support area where I can help https://tommusrhodus.ticksy.com/
Hi, i have opened a ticket. Thanks.
I’m a bit confused on how to change the font on Tides. I see in the readme file and on other comments here, it says this is simple with a plugin (Punch fonts?), but I just don’t understand how to use the Punch Fonts plugin. Is there more thorough documentation on changing fonts somewhere?
Punch Fonts is for revolution slider only, this is better:
Is anyone experiencing issues with the button on the video layer? When I click on it, it puts the correct URL link in the address bar but it doesn’t load it!
The button is designed to scroll down the page as our demo, it’s not designed to go to an external link or page, though we can look into fixing that for a future update.
Can you tell me what was the original HTML that was placed for that button so that I can reverse this to the original link?
Are you using revolution slider for your header?
Few questions related to Our Work section on the home page:
1. Can i list the works as a list instead of tiles?
2. When clicking on the work item, is it possible to display rest of the works below the new window and before the Our Services section?
3. Can i track to see which work item clicked most and then add most watched vides section on the home page based on that?
4. Can i add related posts section on each Work item page?
No, these aren’t possible.
How do I go about making the testimonial slider slide automatically without clicking on the little circle icons?
To do this you will need to edit the file ebor_framework/page_builder_blocks/testimonials_block.php
Within this file you will see this code at line 105
Replace that with this
And your all set
Cheers, Danny (TommusRhodus Support)
I can’t find this file in the templates in Wordpress. Where do I go to access this?
To access core theme files you will need to use either you hosting’s file manager or FTP software http://www.wpbeginner.com/glossary/ftp/
How do I go about editing the blog page? The page editing section seemed to have disappeared? You can contact me at email@example.com
Any page which you assign as your blog page via Settings > Reading cannot really be edited as WP itself takes control (this is true for all themes)
You will find an area in the theme options where you can place a shortcode if you wish to have a slider at the top of this page however.
I hope this makes sense and explains how WP operates
In my portfolio on designcachegraphics.com, the light box galleries are not showing up. I just continue to get a loading symbol when I click on the image. Any suggestions of why this may be?
I’m not seeing any issues here as you can see https://i.gyazo.com/29f04f9b383a32ddea97fa2ed15c9434.gif but perhaps I’m looking in the wrong place – if you can provide some clarification that would be great.
Also, be sure to deactivate any non-recommended plugins to ensure they are not causing any issues.
Hello, the oceans-clip video stopped working all of a sudden. I get an “Access Denied” message when I try accessing the direct link: (http://video-js.zencoder.com/oceans-clip.mp4)...
Yes indeed, that’s a sample URL that seems to have been discontinued, we’re working on a new source.
Hello, just wondering if you came up with a fix for this. Thanks.
That was only ever meant to be a sample video, I wouldn’t recommend using a video for your site that you have no control over.
For now, these are working:
Hi! Everything started OK, but whenever I click “save template” on the Ebor page builder, I get the following error (all other WP update tasks work fine):Error 503 Service Unavailable
Varnish cache server
I think it has to do with a section that got assigned a very long name, now is broken…
Sounds like a “page section” may have become nested within another “page section” in the page builder, it may be a good idea to restore your server from a backup previous to the issue.
I reset all content and started from scratch. I have backed up. This happened again! Not only is the template builder giving a 503 Error when trying to save with 5 sections in it (there are NO nested items), I also tried to duplicate templates and break them into smaller pieces, but it copied the wrong content to the wrong headers and now entire sections need to be rebuilt. Please advise, this will now be the third time I have had to re-build my client’s site , these are serious issues that need to be fixed.
I suspect my initial diagnosis was incorrect then, what I had mentioned before had happened in only 3 known cases of 10,000 installs of the template builder (< 0.1%) but Is suspect yours is something different, perhaps related to your HTML content, or your webhost.
Are you still able to use the builder fine, but then you get a 503 when trying to save?
OK, I believe I have solved the problem (fingers crossed) – for future reference, the hosting company had auto-installed caching plugins, that even upon de-activation and deletion, created an object-cache.php file in the wp-content root that was causing both the 503 as well as incorrect cross-references/outputs in the template builder. Renaming that file seems to have solved the issue! Thank you for the support.
No problem, I’m really sorry for my original mis-diagnosis!
Hello, i need the function name for get_footer, because i need to change the footer with this plugin Footer Putter, i want to add a nice footer with menu etc…i have added this but it add the footer under the theme footer, and i want to deactivate the theme footer. Thanks.
get_footer() is a WordPress standard function, it cannot be changed. If you need help with a 3rd party plugin, you’ll need to contact the plugin developer or a developer you can help with your requests.
Hi Tommusrhodus would I be able to use woocommerce plugin for this theme
No, sorry, it’s not compatible.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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