An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by bitshok
They will respond to buyers' questions via their own support system.Go to item support
Additional information from bitshok:
You can also submit a ticket just by sending an email at firstname.lastname@example.org.Theme Support includes:
- Responding to questions or problems regarding the theme and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Exclusive Author
- Referred between 1 and 9 users
- Most Wanted Bounty Winner
- Has been a member for 2-3 years
- Sold between 10 000 and 50 000 dollars
- Bought between 1 and 9 items
|Created||9 October 12|
|Last Update||29 March 13|
|Compatible Browsers||IE8, IE9, Firefox, Safari, Opera, Chrome|
|Software Version||Prestashop 1.5.6, Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3, Prestashop 1.5.2, PrestaShop 1.5.1, PrestaShop 1.5.0, Prestashop 1.5.x|
|Compatible With||Bootstrap 2.3.x|
|ThemeForest Files Included||PHP Files, HTML Files, CSS Files, JS Files|
|Tags||bootstrap, clean, clothes, ecommerce, fashion, grid list view, improved modules, modern design, multipurpose, online store, prestashop 1.5 template, prestashop 1.5 theme, shopping, store, unique|