287 comments found

ximo41 Purchased

Hello, I have a problem with my videos in Youtube and Vimeo when I want to view in web. I add a box with vimeo and youtube and the video have a error. In my home I have a vimeo box and it´s in error: www.tazsailing.com

Can you help me, please?

Thank you

Joaquín

muffingroup

Hi,

you have added whole link to video instead of just VIDEO ID. Next to field, you have info that should be pasted only VIDEO ID, not whole link.

Thanks for choosing Tisson!

Default-user
ximo41 Purchased

Thank you for the fast answer :)

muffingroup

You’re welcome!

Please help, wp-engine tells us to update the revolution plugin http://blog.sucuri.net/2014/09/slider-revolution-plugin-critical-vulnerability-being-exploited.html. Can you please update the theme with new revolution slider so we can update?

muffingroup

Hi,

we know about it but as you probably read, ThemePunch confirmed that this was fixed with 4.2 version but for theme we got 4.5.95 version included so this theme package is fine.

However we don`t see “Purchased” label next to your question, what means you won`t be able to download latest package because you never purchased this theme.

Default-user

Hi, Thank you for your fast answer. I know, i havn’t bought this theme but our customer bought it with his account.

muffingroup

You’re welcome!

jbbman Purchased
I purchased your Tisson Theme back in March. It includes Slider Revolution Version 4.1.4…. any chance that there might be an update with a higher version???? http://www.pcworld.com/article/2602700/hackers-exploit-critical-vulnerability-in-popular-wordpress-theme-component.html

Looks like a major vulnerability here. Buy the plugin upgrade on own or include in future?

muffingroup

Hi,

we know about revolution slider but the version included into theme is not 4.1.4 as you wrote. For theme we included 4.5.95 version which is safe. This was noticed on http://themeforest.net/item/tisson-premium-wordpress-theme/4891338 in “Updates & Changelog” section. So all you need to do is update your current revolution slider version with latest one.

Thanks for choosing Tisson!

uboweja Purchased

Hello,

I need a help from you. Is there a possible way to show the complete banner on the internal pages of the website. Currently the images are getting cropped and and If i publish the image in the sizes provided by you (1920 px wide) then my images are not showing completely on the devices.

I need a solution so that the internal page banner shows the way they are visible on the homepage responsive designs.

Here is the link to my theme. http://www.bytesbrick.com/app-test/edge

Looking forward for a solution. Do let me know if u need backend access to solve this issue.

muffingroup

Hi,

if you mean subheader image, like this one for example on http://www.bytesbrick.com/app-test/edge/?page_id=6 then it can`t be modified as this is how mobile devices works. This image can`t look the same on mobile devices as on desktop screens.

Thanks for understanding!

witigna Purchased

HI. I was going to update the Tisson theme to Version 1.2.1.

In the list of file to change, what does the below means? - functions/plugins -> plugins

Because the new theme I downloaded has the plugins folder in the root, while the old one is inside the function folder.

Thanks.

Default-user
witigna Purchased

Hi,

I have a problem with the Revolution slider. When I’m logged in as admin (on edit mode) all sliders are viewing fine. But when I signout of WP, then all kinds of sliders (including the clients slider) stopped working.

Please help. This happens after I updated Rev Slider 4.6 and Tisson 1.2.1

Default-user
witigna Purchased

Never mind….emptied the cache and it works!

muffingroup

Thanks for the info!

P.S. We do not recommend to use any cache plugins while building websites because this make just problems.

kjie Purchased

Hi,

I’ve also post a topic on your support forum, but there’s something going wrong on different browsers. How can this happen/how to fix this?

Kind regards, Kjie

muffingroup

Hi Kjie,

if you mean the problem with menu in header, then please have a look at http://forum.muffingroup.com/tisson/discussion/749/chrome-vs-ie because we explained everything.

Hello, I have a pre-sale question. I see only 4 pre-defined color choices on the demo. Can it be changed to any color we’d like? Thanks!

muffingroup

Hi,

we got 4 pre-defined (it just means that we did those colors to show possibilities) but of course you can change to any color you want. Inside muffin options section you have colorpickers for different items/sections/elements included and you can change them to any you want.

Thanks for your interest in Tisson :)

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