339 comments found

Good morning, I purchased the thema and I need to turn it into the Italian language is possible? .. especially with what plugin ?

muffingroup

Hi,

if you want to create multilingual website (with more then one language), then please use WPML plugin which is fully compatible with our theme. But if you want to translate into another language only, then you can do it in Theme options > Translate section :)

Thanks for choosing Tisson!

Impatto Purchased

Hi, I have a question about contact form: it works well, but how can I put a little phrase to understand that the message is received from my website, and not from other places? For example, “this message was sent by the contact form of the site.” Thank You!

muffingroup

Files responsible for contact form are functions/theme-mail.php and functions/theme-shortcodes.php.

Default-user
Impatto Purchased

Thank you very much!

muffingroup

You’re welcome! :)

momiaa Purchased

Hi would like to change the contact page. I want to add CAPTCHA into it, Also change the Your e-mail and subject.

Please let me know

muffingroup

Hey,

contact form fields can be changed in Theme options > Translate > Contact section but it is not possible to add captcha field unfortunately.

Thanks for choosing Tisson :)

Hello , I have a problem with sidebar. How can I set up sidebar to show my new menu? I’ ve added new sidebar, but when I drag ‘own menu’ to sidebar widget, it become out of themes style.

muffingroup

Hi,

as you can see, there is no “Purchased” label next to your nickname what means that you did not purchased theme and in this case we are not able to help. Please notice that support is only for customers.

Thanks for understanding.

sivay Purchased

Hi Muffins,

when is a new update coming out, please? We have just updated WP 4.1 to WooCommerce 2.3.5 and get this:

“Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance.”

Overrides (WooCommerce): tisson/woocommerce/single-product/add-to-cart/variable.php version 2.1.0 is out of date. The core version is 2.3.0, tisson/woocommerce/single-product/product-thumbnails.php version 2.0.3 is out of date. The core version is 2.3.0, tisson/woocommerce/single-product/rating.php version 2.1.0 is out of date. The core version is 2.3.2, tisson/woocommerce/single-product-reviews.php version 2.1.0 is out of date. The core version is 2.3.2.

Thanks, Sia

muffingroup

Hi Sia,

where did you read that this theme is WooCommerce ready? If you will have a look into description, you see that Tisson is not WooCommerce ready at all and never was.

Thanks for understanding!

Default-user
sivay Purchased

My bad!

muffingroup

No problem :)

Hi,

I want to ask if the theme will work also with other multilingual plugin than WPML?

And if fonts which support Czech, Russian alphabet are included?

Thanks

Lukas

muffingroup

Hi Lukas,

unfortunately this theme is compatible with WPML plugin only. We did not tested any other so we don’t know if other plugins works as well.

Theme support Google fonts. So if the font, you want to use, support the right subset, then you can use it of course.

Thanks for your interest in Tisson :)

Hello! Great theme, thank you for beautiful and modern design. The shortcode for portfolio with sliding thumbnails looks interesting. Would be great to have a similar shortcode for images with title and description. Regards!

muffingroup

Hi,

sorry but unfortunately we do not have anything similar included into theme.

Thanks!

Default-user

Thanks! If you will update theme hope you will add this shortcode :)

muffingroup

No problem.

How can I change the height of subheader? I see it is about 160px but can’t found in css where should I change this. Could you kindly help me?

muffingroup

Hi,

please send us url to your website so we can have a look on it.

Thanks for choosing Tisson :)

Hi there, great theme!

Just one question, when I submit the contact form I receive the message and the subject, but not the email address the user fills in so I cannot reply to them?

Any help on this much appreciated. Matt

muffingroup

Hi Matt,

so who is sending message? When you get a message, you should have information about sender.

Thanks for choosing Tisson :)

gbsportmatt

I am getting the subject, and message but no email address of the sender. Because I am using SMTP plugin to run the emails, I am only getting the email of the smtp server not the person sending the email.

as shown in example below:

i need the email address of the sender to be in the body of the email

muffingroup

So you don’t get e-mail because of SMTP. If you want to show e-mail address in the body, then you must modify functions/theme-mail.php file. Under below line:

$message = htmlspecialchars( stripslashes( trim( $_POST['Message'] ) ) );

You should add something like:

$message .= "User E-mail address: ".$email;

But if this is not what you are looking for, then you must play with own code inside this file.

ximo41 Purchased

Hello, How can I update my theme to the latest version and How can I update the latest version of revolution slider?

Thank you

muffingroup

Did you tried to switch on default wp theme as we mentioned above?

Default-user
ximo41 Purchased

Hi, I put the slider demo and this slider function correctly. What could be the problem in my slider? Before working properly

Thank you.

Regards. J.

muffingroup

The problem is must be somewhere inside your code – that’s why we asked about our demo slider. If you use html, then it’s html but if you don’t, then problem must be related with path to images used inside slider.

kjie Purchased

Can you help me out? Why are my images in the clients slider not centered vertical middle?

http://aiesep2015.com
muffingroup

Hey,

Please open your website in Firefox html mode (CTRL+U) and check how many html errors you got. Please fix them first and all should be fine.

Thanks for choosing Tisson!

Default-user
kjie Purchased

Hi Thanks for your reply, but it always worked with some errors, how come it doesn’t now? And the most errors can’t be fixed within the content, but comes from the theme and the scripts it’s using…

muffingroup

Really? Are you sure about what you say? Please check our demo and tell us where the errors on our demo are. We guarantee that original theme is out of any errors.

I had deleted the “our clients” section but then added it back but now I don’t see how to add a title or heading to the section.

How can I go about doing this? I just need a title above it that say’s “Our Clients” but when I use text block, it has a white background.

Thx.

muffingroup

Of course you have rights to ask questions but we also have rights to do not answer on them if we don’t see “Purchased” label. If you work for client, then get access from client to support forum and ask questions there.

Default-user

I wasn’t trying to be a smart ass but to insinuate that I perhaps stole the theme and was trying to get free support was offensive. I’ll gain access to your support forum and ask my questions there.

muffingroup

We do not insinuate anything. We only inform users that we do not reply on questions in comments section when we do not see “Purchased” label. That’s it.

Hi. I’m a new developer in Wordpress and we purchase your theme. my probleme that I want to use your theme totally with default pages, but in the documentation I can’t find something more helpful. Please, if you have another documentation or videos that can help. thank’s

muffingroup

Hi,

what does it mean “default pages” for you? Do you mean completely blank pages without header and footer?

Thanks for choosing Tisson :)

hi ! after reading some comments i found that if we want to get the same theme we must follow this 2 steps :

1 step: http://forum.muffingroup.com/tisson/discussion/6/how-to-get-and-import-xml-file-with-demo-content

2 step: http://forum.muffingroup.com/tisson/discussion/5/first-steps-after-install-xml-upload

the probleme that i can’t find the XML file ! please can you tell me where to find this file ? thank’s

muffingroup

XML file can be downloaded any time you want from http://themes.muffingroup.com/xmls

Thanks!

hi !

After installing tisson theme and import the Xml file i have no probleme with pages all is good ! i have just one probleme i can’t see the slider in the home page and no revolution slider to add slider .

how can i add revolution slider ?

muffingroup

Hi,

all information about Revolution Slider plugin included into theme you can read in the documentation (pages 33-35).

hi ! please how can i change the color of the left and right button for the slider .?

muffingroup

You must replace current image via FTP client like FileZilla.

Default-user

ok ! thank you for your help !

muffingroup

You’re welcome ;)

I thinking about purchasing this theme but need to know if it’s possible to have slider text without the boxes behind it? Also, if I use just one image, can I eliminate the left and right arrow boxes on the slider?

Thanks.

muffingroup

So yes, you can use plain text (without boxes) on slider and also you can remove navigation arrows.

Default-user

Great, thanks.

muffingroup

You’re welcome ;)

swmfirm Purchased

Hi, I deleted a post and the page still shows up. Here is the page: http://www.approvedlegalhotline.com/author/stuart/

I cannot find this page in the Admin area. How can I remove this page? It has been indexed by Google and needs to be removed.

Thank you

muffingroup

Hey,

this page is automatically created by wordpress and we can’t remove it unfortunately. Please take a look at https://wordpress.org/support/topic/removing-author-page-from-account where someone explained how to stop this page being indexed.

Thanks for choosing Tisson :)

cigabyte Purchased

Hey I changed the color scheme and then i coudn’t make any changes on your theme.

Theme Option does not work. Please help asap.

muffingroup

We already replied on your question. Next time please take a look at http://themeforest.net/user/muffingroup and check what time we work. We really appreciate if you can do not inform us about your messages in comments section because it’s unnecessary.

Thanks for understanding!

Default-user
cigabyte Purchased

Thanks for your support. I solved the issue. it was just a server problem. I increased the MEMORY LIMIT from 32M to 128 M . and it is solved.

Thanks Muffin

muffingroup

You’re welcome!

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