1585 comments found

Hi Peerapong,

Is it possible with your theme to have images a blog when click with display a image carousel of the images in the same post? of example on Robin Wong blog, http://robinwong.blogspot.be/ if you were to click on the image it would display a gallery carousel.

I would like to use something like his blog with my one, using your theme


Is this a plugin? which one?




Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Hello i would like to know if i can sell virtual products like, videos, pdf and .doc. Is for a web of tutorials.


Technically Woocomerce support digital products too so you can.

Hello There, I just got this theme and I’m having this following message on my home page:

Warning: getimagesize() [function.getimagesize]: URL file-access is disabled in the server configuration in /homepages/45/d261704035/htdocs/wp-content/themes/pptitan/header.php on line 161

Warning: getimagesize(http://...@2x.png) [function.getimagesize]: failed to open stream: no suitable wrapper could be found in /homepages/45/d261704035/htdocs/wp-content/themes/pptitan/header.php on line 161

Please let me know if there’s anything I can do… I’ve deleted and installed the theme twice, no luck.

Thank you!


I made a little research and added a file php.ini to my server, the error is gone, but the logo is all weird… www.marciocavalcanti.com


url of page: www.marciocavalcanti.com

List of bugs, and I’ve inquired about some and had no answer:

1st – Theme settings – logo – this is a mess, you upload a logo, it looks weird sometimes stretched, and most of the times very small, the theme doesn’t know the difference between the retina logo and the normal logo, as I had two different logos for each setting, and it keeps showing me the retina on my web browser on my mac. – another bug, if you want to delete a logo and use none, or favicon… forget it, the theme won’t let you do that.

2nd – Galleries, there’s the option of having a gallery grid, you have no control which galleries will be shown, and they’re coming up with different sizes on my gallery grid.

3rd – for some reason the way the theme is built, you make changes and it doesn’t show the change, even on the utilities by clearing the cache with WP Cache, it seemed to work, but for every major change I didn’t need that.

4th – It has been over 20 hours that I made my first inquiry here, sent e-mail and got no response, not even a “hang on, we’re looking into this” – nothing… I’m not the first client to complain about it, you’ve made over 2.5 million dollars on 3 years selling templates here, I wonder if there’s no budget for customer service. your themes looks great, but your service is below expected for an elite author.


Another one – on the gallery page – you choose your gallery options – on the masonry, it’ll show the real size of the images, making this option unusable if you want to have a nice grid and click to enlarge…

jastki Purchased


I would like to know waht should look a properly lightbox shortcode for simple image ? I can’t finnish my website especially a blog without it. When I’ll try to put lightbox shortcode it doesn’t work. I read a manual and try to look at the Titan demo site but I didn’t find a solution. Could you help me please ? Here are my simple image short code and with a lightbox.

<img src="http://www.jastki.com/wp-content/uploads/2012/10/jesien-300x300.jpg" alt="jesien-300x300" width="300" height="300" class="alignnone size-full wp-image-946" />
[lightbox type="image" title="" href="" youtube_id="" vimeo_id=""]<img class="alignnone size-full wp-image-946" alt="jesien-300x300" src="http://www.jastki.com/wp-content/uploads/2012/10/jesien-300x300.jpg" width="300" height="300" />[/lightbox]
jastki Purchased
There are my recents shortcode and that page url:
[lightbox title="Title" href="http://www.jastki.com/wp-content/uploads/2012/10/jesien-300x300.jpg"]<img src="http://www.jastki.com/wp-content/uploads/2012/10/jesien-300x300.jpg" alt="jesien-300x300" width="300" height="300" class="alignnone size-full wp-image-946" />[/lightbox]

Could you send your Wordpress account and FTP detail please.

jastki Purchased

Yes, I sent email to you with all necessary informations.

Is there a way to have a separate background image for a portfolio? It seems like it automatically uses the thumbnail image.


Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

imax Purchased

hello, is there any way that music is started automatically, the homepage?



It should play automatically by default. Provide URL of your site please.

I am having problems getting some galleries to show. Any advise on why this gallery with 41 photos does not show the photos?


You have to create a page and attach gallery to it instead of directly link to the gallery.

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

Hi I know you said the backgrounds not staying “fixed” for Chrome on Win7 / Mac was fixed in 1.7.1, but I’m still having the issue. I just purchased your theme, and actually started with 1.7.2.

I began with a fresh 3.6.1 WP installation and your theme, using Chrome 30 as my test base (it’s very important this works, since it’s the most widely used browser). Image still gets left at top.

Any ideas? I’ll get dirty with code if you know where to look. I’m on a Mac btw.


Provide URL of page which has issue please.

Hi, I just updated the theme and now none of my portfolios work. The link is here: http://voyageinprogress.com/portfolio/

When I try to click on any of them, I just get a 404 error. I checked the individual portfolios to make sure the permalinks match and they do. I tried to create a new portfolio too and run into the same problem


I checked your site and portfolio single page works fine now?

Hey I paid $55 for your theme and I am getting vexed now. The first time I downloaded the theme it came with a zip file that does not have your manual and with a folder called pptitan. With this theme I uploaded a logo and the logo came out very tiny and the colour is completely different from the logo as it was grey and black while my logo is yellow and black.

I did what you keep telling everyone to do upload image click on file url(this does nothing by the way) and then insert into post.

I then went back to the email I was sent after purchasing to see that there is a different version with a folder labelled titan v1-7-2 and of course when I uploaded this to my site I get theme failed because there is no css.

It has a manual but it is no big help to be honest as there are no images and in the set up header all it says is Open Theme Setting > General > Logo then click upload button and save changes.

There is nothing about click on file url or anything like that.

And like a lot of people have moaned my menu does not show up on mobile phones.

I do not have $55 to waste so please deal with this urgently.

Why the theme I downloaded did not have a manual is beyond me but right now I am annoyed


Well that’s because you upload the file which contain other things like license info, theme, manual etc.

You have to upload only theme folder and this is very basic Wordpress usage and If you don’t know which file you should upload or unzip, I don’t think it’s theme issue but you lack of basic Wordpress knowledge.

About logo, there is a maximum 30px of height according to theme design layout. If you have very big height logo, it would look very ugly and as theme author I have to decide what make site look better.

And I am very sure that theme file uploader can’t change your logo color and there are 1,000+ customer sites with no single one has your issue. So I think it’s user error. Send me your site URL I will check.


You are a seller so your customer service has to be better than that and telling someone that has bought your product that they lack basic wordpress knowledge is not a smart thing to say

I have your theme uploaded otherwise I won’t have issues with logo but it did not come with a manual as you keep referring people to.

If you want I can send you the zipped file that came with what I purchased and you will see that there is no manual.

The 1 that has the manual is the unlicensed 1 and even in that you failed to mention the maximum height of logos but that is an issue I am going to take with the guy that designed my logo cos I did tell him the height should be 30px

But I tell you the color is different and I could send you the logo image as well as what it looks like when I upload it to my site.

Anyways site url is http://www.ukescortsfinder.co.uk/

Is it possible for your theme to work with the NextGen Gallery plugin? I upload all of my images to wordpress through the NextGen plugin for Lightroom, which I use to keep all of my images organised into galleries. It also allows me to easily keep the images updated suing the Lightroom publish feature. It would be fantastic if I could use the NextGen galleries as the galleries in your theme. Please help.


There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

I would like my home page to have a static image. When I create the page and choose page full width, the footer and social sharing is right in the middle of the page instead of on the bottom of the page. Can I fix this and if so how?

Thank you! LA


You need to add some content to your page.

Bossut Purchased

Hi, i’ve just bought your theme and i can’t change color on theme setting, it doesn’t work, may be i forgot something, can you help ? My logo it’s my name which is big so how he appear very small, how can i fix that ?



1. Provide URL of your site please.

2. The maximum height of logo is 30px due to theme design and layout.

Bossut Purchased

Hi, i can’t give url for moment, i’m working on a local website. I know that parameters can be change in css files but it will be simpler to change colors in the theme directly. i read comments before asking you for logo and i knew that it should be 30 px height but this logo is a name with eleven letters so he is too small, what can i do ?

Bossut Purchased

Well i’have reinstall the theme and now it is ok for parameters, colors and so on. I must find a solution for logo… Thanks


What is your best theme for self hosted videos? Thanks, kal


I would recommend this one and “Cesar” theme.


Thanks. Much appreciated.

Hello Peerapong,

I’ve brought this up with Envato support and they are watching the case. It would be fantastic if you replied to my support request instead of deleting it.

Here is my list of issues again (expanded now):

1. Bug: load time on the iPhone takes minutes.

Apparently, the full homepage slideshow is loaded before displaying any content at all. Enabling the theme option to consolidate JS files helps a bit (without it, there’s simply no display at all).

You can’t call your theme “responsive” if it just doesn’t work on an iPhone.

2. Using the “light” theme, there’s a display bug.

The light background loads with a flash, and only only after the dark background and the thumbnails have loaded.

3. Logo size is too small.

There’s been a lot of requests for this in the comments.

Please allow us to upload a bigger logo.

It seems only the logo included with the theme works in this context. Any other logo looks too small, unreadable. If you don’t upload a logo, there’s no option for no logo, or text.

I hope the issues have been correctly explained and can be addressed.

Thanks a lot.


Still no reply? Sad

Hey Peerapong,

I’ve recently bought your theme and it’s awesome. The only thing I’m struggeling with is showing captions and descriptions in the flip gallery.. Could you point me in the right direction?



Sorry It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.

Hi Peerapong, Love the theme!

on google chrome, the background image does not completely fill the page!

an example would be when you scroll to the bottom of the page, the background image doesn’t reach the footer and makes it look like the background is chopped in half.


may you please suggest a css fix for me that will solve my problem, thank you!


Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

Dear PeeraPong,

I am having issues uploading/displaying almost all images (whether it is drag and drop or uploading them individually) and I receive errors like these:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/35/9458835/html/wordpress/wp-includes/class-wp-image-editor-imagick.php on line 329

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/35/9458835/html/wordpress/wp-includes/class-wp-image-editor-imagick.php on line 235

These images are all about the same size (100k-225k) and some times they upload and sometimes they do not. The images that do not upload correctly do not load correctly in any gallery as shown here:


and here:

http://eternalglo.com/wordpress/?page_id=73 Here are the errors I am getting: http://eternalglo.com/wordpress/error.jpg

I spoke with GoDaddy and they can not help. Please can you?

Thank you, Andy


Yes the error means your Wordpress installation can’t process your uploaded image because of your server execution time limitation.

I am very sure it’s issue with your server setting. Would recommend you to try on another server provider.



Thanks for your help. Go Daddy was able to fix this issue about the server on their end. Just in case you are wondering here is the code they had to add into a php5.ini file and uploaded to my root so that this works:

file_uploads = On post_max_size = 150M upload_max_filesize = 150M max_execution_time = 300 memory_limit = 192M


OK thanks for sharing.

Could I email you my wordpress account details as FTP because the issues I am facing with my menus and logo color are not normal


I will reply your email.