95 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Microlancer Beta Tester

After waiting three days for an answer on your support forum I’ve decided to ask my questions again here.

1) I need to know how to get a widgeted shop page with no sidebar. This is not in the list of available templates.

2) I need to know how to change the size of the image on the product page to make it proportional. 640×640 for example.

3) I also need to know how to make sure that when the site responds it’s not going to use downres’d images.

4) How do I add more product categories to the home page or change the text on the homepage for “What’s New?”

UFOThemes

Hello,

We are happy to let you know that we moved to a new ticket based support system. You can now submit a support ticket and receive help fast via our new ticket support system, email, Twitter or Facebook.

Please register at: http://www.ufothemes.com/register-for-support-fd/ You can access your new support panel here: http://support.ufothemes.com

See you there

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey, is there any way of making the thumbnails of the products the same size so i dont have to resize my pictures?

I also have another question. In my products page when i have more than one variation of a product.. once you choose the variation that you like the text of how many are in stock and “clear selection” overlaps. You can take a look at it here: http://www.luvtut.com/product/city-candles/

please let me know how to fix this

thank you

UFOThemes

Hello,

We are happy to let you know that we moved to a new ticket based support system. You can now submit a support ticket and receive help fast via our new ticket support system, email, Twitter or Facebook.

Please register at: http://www.ufothemes.com/register-for-support-fd/ You can access your new support panel here: http://support.ufothemes.com

See you there

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

DO NOT buy this…horrible…

UFOThemes

Hello,

We are happy to let you know that we moved to a new ticket based support system. You can now submit a support ticket and receive help fast via our new ticket support system, email, Twitter or Facebook.

Please register at: http://www.ufothemes.com/register-for-support-fd/ You can access your new support panel here: http://support.ufothemes.com

See you there

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

This theme does not look good on the iPad. I’m very disappointed and would not recommend it to anyone! NO SUPPORT, either!

UFOThemes

Hello,

We are happy to let you know that we moved to a new ticket based support system. You can now submit a support ticket and receive help fast via our new ticket support system, email, Twitter or Facebook.

Please register at: http://www.ufothemes.com/register-for-support-fd/ You can access your new support panel here: http://support.ufothemes.com

See you there

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i would like to know why the gallery of the product doesnt show on the website, hope doesnt last 20 days like the last guy…you are slow guys

UFOThemes

Hi Jose, we replied to your ticket. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

I can see people are kind of negative here, i guess it’s because of bad communication by UFOThemes not because of the Thems’ quality. Because i.m.o.: this theme is awesome and shop works perfect!

Sorry just my 2 cents and i will show you the result in 2 weeks. :-)

UFOThemes

Thank you. We recently moved to a new ticket based support system. If you need support it can be found here: http://support.ufothemes.com/ Register here: http://www.ufothemes.com/register-for-support-fd/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Microlancer Beta Tester

I’ve tried multiple times over the last 2 months to get any support on your theme. There are issues that need to be dealt with on the Titania WordPress theme.

Please contact me asap…

I’ve been trying to deal with this since Joined: Tue Sep 10, 2013

UFOThemes

Hi Chris. We have moved to a new ticket based support system. http://support.ufothemes.com/ Please post a ticket with your problem there and we’ll take care of it asap. Thanks.

  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Sold between 10 000 and 50 000 dollars
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Exclusive Author
  • Honduras

Hello, How i can digital Downloads with this Theme? i want to buy it , but first i want to know if i can sell digital downloads and how work it.

Thanks, Dont reply with your “Support System Ticket” please, reply me here or zacomicsales@gmail.com

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
ghog Purchased

tried forum but no answer yet. anyone have a fix for menu display in IE9?

UFOThemes

The forum was replaced with ticket based support system. You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! Love this theme but just one pre-buy question: is there any way to reduce the size of shop thumbnails – allowing more items in a row? At least 4 or 5?

UFOThemes

It’s possible but would require minor customization work

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I had the username ewestesen in the old support forum, but it doesn’t work anymore.

I’m having a problem with the search bar in Titania. It doesn’t seem to search all of the products, or it only lists products if I search broad terms. Any idea what the problem may be?

UFOThemes

Please try resetting your password. If that doesn’t work please email : support@ufothemes.com with your support username and we’ll help you out with access.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
ghog Purchased

How do I get access to the support forum? There is no option to sigh up.

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, how do the digital sales work with this? i want to sell some ebooks, are the users sent a download link automatically after purchase? i want the sales and goods to be delivered automatically. Thanks – if no, can you recommend an alternative. Thanks

UFOThemes

Yes, after successful payment customers will receive a download link. You can learn more here: http://docs.woothemes.com/document/digitaldownloadable-product-handling/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Question before purchase this theme

Does it support wordpress 3.8 on godaddy hosting?

I can not asking in your new support forum because i don’t purchase the theme yet.

if your answer here is YES then I would buy this theme for my new project

UFOThemes

Yes, it does support WordPress 3.8. Will work on godaddy hosting.

Default-user
pratchya Purchased

already purchase but have error on product page when add related products in. already submitted ticket in support forum. Need faster respond. the first ticket has been submitted for 5 days NO respond. The second ticket is about the error. We can’t wait for 5 days like this. we are doing business here . customer pick wordpress because of timing concern. 5 days for one problem solution will kill our biz.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
pratchya Purchased

Bad seller, theme is not working well with woocommerce. submitted 2 ticket on their private forum , but no one answer.

Do try this seller, this theme will bring a nightmare to you project. design is nice but if the theme is not working well then it is useless.

this guy answer my question before I made the purchase, after they get my money, they don’t care anymore. I didn’t ask for free support. I just want they fix their own bug that make theme useless.

i already ask for refund.

my recommendation is : Find other seller

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