68 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kaleida Purchased

Sadly, I had to manage on my own since there is no response from UFO THems on ANYTHING I have asked them. I do not reccommend this Template, it was my first and I feel like quitting Wordpress.

UFOThemes

If you need help please file a ticket here: http://support.ufothemes.com. If you already filed a ticket please check it’s status.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Seriously guys why do you have created a support panel if it’s to be inactive during several days when buyers of your theme submit tickets…?! You are trying to pretend that you are serious people but this is quite the opposite behind, it’s a shame!. I’ll never buy from you again!

UFOThemes

If you tried accessing our support forum it was deactivated. We are using ticket based support system. Please file a ticket and we’ll take care of it.

UFOThemes

You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there solid support for this theme or no? Thanks

UFOThemes

Yes, there is. You can register for support here: http://ufothemes.com/register-for-support-fd/ Access support here: http://support.ufothemes.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kaleida Purchased

They upgraded the Theme and did answer my ticket, both things a few days ago after a long wait. Still not confident about upgrading, in case it makes the online store crash.

I’ll make a try and let you guys know.

UFOThemes

If you have any problems just let us know.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
moncase Purchased

My slider on homepage doesn’t work with Firefox and IE.

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • Sold between 1 and 100 dollars
jepapel Purchased

Hello,

Please respond to the ticket #155 imageflip not working on your support ticketing system. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
frlabao Purchased

Is there any sample data you can provide?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

my ticket is now in process for over 20 days. what is going on? please work on the tickets in your support system!!!!!

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