Discussion on Total - Responsive Multi-Purpose WordPress Theme

7234 comments found

Carmin31 Purchased

Hello there, I would like to know can i remove the sidebar space in the Search Results page please ? I would like to have a result page with no sidebar and no sidebar space ;-) Thank you, Regards, Carmin.


Hi Carmin,

The best way to do this is by adding a custom function to a child theme to modify the layout. I made a snippet for you: http://wpexplorer-themes.com/total/snippets/remove-search-sidebar/


Please tell me how to do this please? I don’t using child theme :-(

Burnstone Purchased

Hello again,

i don’t know why, but the two buttons “frontend editor” and “backen editor” is gone?

I installed the “wordpress font customizer” but i cannot change some font settings. it look like the typography settings of the theme are kind of dominant. how can i change it?



Hi Brendan,

1. Make sure the Visual Composer plugin is active and enabled for the post type you are editing – http://wpexplorer-themes.com/total/docs/enable-disable-vc/

If it’s still not working please follow the troubleshooting guide – http://wpexplorer-themes.com/total/docs/visual-composer-issues/

2. It’s possible the theme’s style.css is overriding the default settings. If you are using a plugin use one of the other, don’t use both. I would have to look at the site to see what’s going on.

shippy140 Purchased

i am getting this error when i am trying to log in to make changes

Fatal error: Call to undefined function wp_json_encode() in /homepages/9/d94313311/htdocs/clickandbuilds/WordPress/MyCMS/wp-admin/includes/misc.php on line 668


This error isn’t theme related and it’s very weird…did anyone make any core edits to the WordPress files?

wp_json_encode is a function located in WordPress itself – https://developer.wordpress.org/reference/functions/wp_json_encode/ – so if you are getting an error that it’s undefined it was either removed from your core files or maybe your permissions aren’t set correctly.

I would recommend first making sure all permissions are set correctly on the server. If they are then I would try re-installing WordPress, you can do this from the dashboard under “Updates” to make sure it’s not corrupt.


the only changes i made was the update. I can view my site, but i cant even access my dashboard. www.rslawn.com

keeno79 Purchased

Hi there, really need your help

We have two heavy parallax pages that have gone horrendously wrong since we updated to the latest Total release. Could you please assist?


Please show me the URL in question so I can have a look. Without any more information there isn’t any way for me to help you.

Parallax backgrounds should still be working correctly – http://totaltheme.wpengine.com/base/visual-composer/parallax-backgrounds/


kshank Purchased


Installed theme, when I go to customize theme i receive a Internal Server Error page. I can access other areas of the theme, skins,. ect.

Any ideas?


kshank Purchased

it appears there is a problem with the revolution slider plugin.


An Internal Server Error is really hard to troubleshoot. Normally your server will provide you with more useful message, but some servers don’t…

I would recommend first trying to increase your server memory limit, my guess is the issue has to do with a low memory limit (most cases it is) – http://wpexplorer-themes.com/total/docs/increasing-memory-limit-to-php/

bertpalmer Purchased


Quick query about the gallery on this page – http://albertpalmerphotography.com/portfolio/

I am using lightbox – really nice!

My question is I want to re-do my portfolio and add about 100 images to this gallery. I think it lazy loads (?) and so the gallery isn’t really available until all of the images have loaded. Is there a way to stop this? I understand the reasoning behind it, but with so many images it causes quite a delay at the start.

Or do you have any tips to speed things up in the gallery? My images are as small as they can be – it’s more the volume I want to show which causes the problem.

Thanks in advance!


Hi there,

The Image Slider doesn’t lazy load, what it does is it loads after your whole site is done rendering to prevent issues.

I would NEVER advice adding 100 images to a slider. Even with lazy load…Hell, I wouldn’t even recommend more then 15-20. Not only will it take ages to load your page but no one is going to want to sit there and click through 100 images. I would recommend maybe creating different galleries maybe showing off different things (engagement, rehearsal diner, ceremony, reception, after party) and linking to these galleries on each page.

You may want to even consider dividing things into the different weddings as well.

One thing I added in the last Total update was a “Categories Grid” Visual Composer Module. So if you are using the portfolio for your galleries and have categorized them your main page could use this module which then users can click on to view the different galleries in each category and from there go to each individual category. Not sure if I am explaining things correctly, but that’s how my Photography demo will work once it’s done…


Hi Aj – thanks for your response. Appreciated! I’m afraid I would like a gallery of atlas 50 images – believe me, weddings are highly personal and my brides do look at all of my work. I’ll consider splitting things up but I really do like the format of the slider. Would the revolution slider be a better way to do things? It’s a bit time intensive to set it all up but it can be a simple slideshow.

fforward Purchased


I’m trying to do a simple thing – order images in Portfolio grid. I chose “Name” in Query section… but it’s not changing the order. So that makes me think “Name” is referring to something I’m missing? Where can I edit so that the images get properly sorted alphabetically, by name. Thanks!


Oh my – my site is broken! (I put in the purchase code for auto updates + I updated wordpress as per instructions!) Can you please advise? http://bit.ly/1d2vJv3


I used the envato toolkit to update theme (since the version didn’t update) and same thing still – site is so broken :(


Could the issues be related to some options not being available in Visual Composer that I remember being there and was used for those images / sections that are missing? Example: Portfolio-Grid (there was a whole list of many more options or maybe they are called extensions – that are not visible when clicking on visual composer). Thanks much in advance!

chrisbourn Purchased

I have just made an image update on a revolution slider, which has and was prior to the change working fine.

Now it shows as loading but never actually does ???? Any thoughts ?


chrisbourn Purchased

RESOLVED: For anyone who encounters the same problem, here was the problem/solution…..

I had also ‘deleted’ an image that was appearing in one of the slides, it would appear this ‘broke’ the slider. Upon replacing the ‘missing’ image with a new image allowed the sir to load and function correctly :)


Great, glad you resolved it thank you for sharing the solution!

lcmills Purchased

If anyone is having a problem with revolution slider saying “slider not found” “maybe you meant (different slider name)” I figured out the problem. You can’t have any spaces in the names of your sliders. I changed the name and it fixed immediately.

Has anyone had any luck inserting a contact form into the slider? Supposedly it’s supposed to work by adding the slider shortcode as text into a transparent layer; but it’s not working for me.

I tried it in layerslider as well – no luck there either. But from what I have read; it should work!


Glad you figured out the issue and thanks for letting others know the solution!

With the contact form, I honestly haven’t tested and don’t really recommend it because you’ll run into issues responsively as well. Using a row background image behind your contact form may be a better solution – http://wpexplorer-themes.com/total/docs/full-screen-rows/

My guess though is it depends on the Contact Form you are using…because if it requires javascript it may not work properly since it’s being added in the slider by javascript itself.

Hi! Thanks for all previous answers. Really helped me! One more question. I’ve made portfolio grid images’ borders rounded (through custom css). But the hover effect (semi-opaque block with entry title) stays rectangle. Is it possible to make it rounded too? The image: http://flashprom.mcdir.ru/wp-content/uploads/2015/05/123.jpg

Is there a way to stop the topbar loading last? Only as you go from page to page the whole page jumps because the topbar (with the social icons) loads last and makes the page move. I’m not sure if it’s something I’ve done that’s causing this? http://www.thepaintedcat.co.uk/on-the-easel/paintings/bag-puss/


azbarley Purchased

Any plans to add Adobe Edge Web Fonts integration in a future Total release?


Another quick question: currently to use this service or Adobe Typekit, a line of javascript must be added to the <head> of a site. What is the most appropriate way to do this with Total? Thanks for all your work AJ.

jmarcus Purchased

Hello –

I am close to purchasing this theme but am curious as to whether it is possible to change the width of the body text section for blog posts. Or, is it possible to use visual composer to create a custom blog template that can be used repeatedly easily?

Thanks for your help!


Looking to purchase your theme. We currently use Centindu Theme and are not happy at all. Will our pages, posts, pics, etc. be able to import easily to your theme? Our current site is end2endswimspacovers.com . We want to make sure we are choosing a better theme and yours looks like it would work nicely! Thanks in advance.