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louboulos Purchased

Hello AJ.

After tha theme update 3.5.2 i have the following error in one of my pages:

Warning: stripos() expects parameter 1 to be string, array given in /var/www/vhosts/mediafactory.gr/httpdocs/wp-includes/formatting.php on line 3391

This is the page: http://mediafactory.gr/%cf%86%ce%b9%ce%bb%ce%bf%ce%be%ce%b5%ce%bd%ce%af%ce%b1/

Any ideas?

Very strange. Do you have a module between the spacing and the pricing? I can’t tell from the HTML – http://cl.ly/2j323Z0q1e37

If you do please let me know the module name so I can have a look. Thanks!

- AJ


qwik3r Purchased

Why does the title field for an overlay disappear when you use a custom overlay preset? http://cl.ly/3S0i2n1f0s3C

You mean the field named “Overlay Button Text”? If so, as the name suggests this is only for the “Hover Button” style, it’s the only time that it’s displayed so you can add custom text to the button.

I see you added a custom overlay style…if you want to make use of the text field you can but you need to add a custom function to your child theme to alter the default dependency for that parameter – https://wpbakery.atlassian.net/wiki/display/VC/Update+Single+Param+Values

But it’s probably better if you just add your own parameter that you can use for your custom overlay as it will prevent any issues in the future and you will have full control over it – https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524335

- AJ


qwik3r Purchased

Ah ok thank you.

can the theme be made into a simple layout with search like the one you had for the Doc page? I like that layout http://wpexplorer-themes.com/total/docs-category/getting-started/

Oh cool.

Yes so with Total you could use the Visual Composer page builder to create the homepage if you want to display various grid, carousels, headings, etc.

The actual posts will still be pretty traditional but you can show/hide/move the various blog elements easily – http://wpexplorer-themes.com/total/docs/blog-single-post-builder/

And if you want to add custom elements/sections to all posts Total has a theme filter you can use for that – http://wpexplorer-themes.com/total/snippets/new-blocks-blog-post-layout/

WebMD does have a double sidebar layout though – if you want that, Total doesn’t have a built-in double sidebar layout for posts (not very good for usability actually). But it is possible to create that layout via a child theme if you must.

Just let me know if you have any other pre-purchase questions!

- AJ

i actually preferred it with only 1 sidebar instead of 2. Thanks for the prompt reply AJ. I will purchase it and get back to you if I have anymore questions. Thanks

Awesome. You can just come back to the comments here if you do have any questions or issues (best via a new comment though). I’m pretty much on all day (except when I sleep) and you can also submit email-based tickets if needed here – http://wpexplorer-themes.com/support/

- AJ

Hi, I’m considering getting the Total Theme, but I have a couple of questions before purchasing. I can see a lot of tools in the info page but I just need something very specific. Is it possible to create specific shapes? Like triangles or diamonds? Can I configure them? I would like to add text to some of them and I would like the text to wrap itself according to the shape. I would also need to configure them, change size, color, even make them a button pointing to a specific link. Among the many tools contained in the theme, is there one that would let me do that? If there is I would buy it right now.. Thanks in advance for your help.


This error is mentioned in the docs – http://wpexplorer-themes.com/total/docs/theme-installation-errors/

Basically you are just installing the wrong zip folder (I know ThemeForest sometimes makes things a bit complicated). So be sure to extract that zip file you have and install the correct Total.zip file and it should work as expected.

Let me know if aren’t able to get it working though or if you run into other issues.

And sorry for the confusion, unfortunately it’s part of the Envato/ThemeForest rules to have a main zip folder with other items.

- AJ

Success! It took me some digging to find the file though. But well, I’ll start playing with it right now. Thanks.

Yep, sorry about that. Unfortunately there isn’t really a good way to let people know of that besides the docs – http://wpexplorer-themes.com/total/docs/how-to-install-your-theme/ – maybe ThemeForest will add a notice in the future I hope!

Anyway, glad it’s all installed now. If you have any questions/issues please let me know via a new comment so I can assist!

- Aj


thera-LINK Purchased

HI AJ- I’m finally finishing up a site in development and need one more last thing. http://dev.charlie-cook.com/

I want to make the menu text WHITE on the overlay but then change to the colors I have it set to on sticky header. How can I accomplish this?

As soon as I finish this last thing, I’ll be purchasing another version and moving this to production. Also, I ended up building a somewhat custom solution for the portfolio. I used an image grid that links to a page for each category. I then linked each of the portfolio categories to the pages so that it is consistent. Check it out here: http://dev.charlie-cook.com/plants/

Thanks for your suggestions on that!


Hi Heather,

Actually this is something that I’ve added in the last update:

There are new classes in version 3.5.0+ that get applied by default then removed when it becomes sticky so that it can apply your default styles.

If you update the theme simply enable the “White Text” style – http://cl.ly/3j2B0n18353J (I’m pretty sure it’s not available in your version but I could be wrong).

The site looks great! Thanks for sharing ;) And thank you for considering the theme for your next project!

- AJ

Beautiful! That worked perfectly! I updated and it’s exactly what I wanted! I really appreciate it. :)

Great! I’m glad that worked out well ;)

I know I should have had that function from the start, and for that I apologize, but the ability is there now!

- AJ

OMG! I was doing great. Noticed tons of people having big issues after the update so decided I would wait. However, my site suddenly has major validation issues that came out of nowhere, with no changes on my end. I first noticed a problem a few days ago. A validator could not not access my site at all, but I thought it was a temporary glitch. So I just ran a test. No validation service can access the site.

I thought may have auto updated but I see I am still running 3.4.

Please run http://cacollegetransfer through these sites: https://validator.w3.org/ http://nibbler.silktide.com/ (see page 2 of report) http://www.website-test.org/

They were working June 25.

Does it have something to do with my server? I also noticed that the last one (website-test) didn’t connect, then later did, then later didn’t. :(

OK, the pages that didn’t connect said “500 status read failed: Connection reset by peer. “I did some digging and I guess it’s a server thing, like the phone being disconnected before convo completed. So anyone who gets this, and reads this, it’s a problem with server or computer. So I guess in the scope of things, it’s nothing.

Yes, there does appear to be a server issue as I am not able to access the site on any browser :( I hope you can get things back up and running without too much trouble.

Hola, en español, perdón! No encuentro en vuestro manual (docs) como crear un nuevo post con los templates que he personalizado. Dentro del panel de nuevo post, no puedo escoger estos templates.solo puedo escoger categorias y etiquetas, pero no templates. Soy una madre de familia, no soy técnico. Gracias!


This theme doesn’t have built-in Templates. If you want to import one of the demos – http://totaltheme.wpengine.com/ – then you must do so like this: http://wpexplorer-themes.com/total/docs-category/sample-data/

Does that help?

- AJ


I really really like this theme and the update support! Very great!

2 more things I would like to see in the future:

1. add a text before the social area in the top bar. For example I would like to have a text “Follow Us” before the social media icons.

2. add a content field for the leading menu item. For example I would like to have display a Steak and below the name I would like to show the ingredients like “with fries, salad etc.”.

Best regards


Awesome, great!

1. You could add this text by editing the file at Total/partials/topbar/topbar-social.php via a child theme.

But you could also create a new page with exactly what you want in the topbar, then if you enter this page ID into the topbar content field it will override the topbar and display whatever is in your page if you want a fully custom topbar area (make sense?).

2. The problem with CSS Leaders is the way they are designed the dots are technically positioned behind the content (kind of like a background) so if you add some extra text below it things will shift and look very strange.

What you could do instead is not use the module and just use plain text with a few dots. Have a look at how this customer did it – http://barriotequila.com/locations/edina/#menus- it looks pretty good and it’s very simple

- AJ

Hi AJ, I have two questions about footer widgets alignment .

As you can see here http://convencerconcomunicacion.com/wordpress/ a added a 3 columns footer.

1. There is a big gap on the right side. If I set space between columns widgets to 60px, it does not change to much… The third column where the social icons, looks like it has its content align to the left. ¿How can I center content so it looks everything nice and clean (also center all columns if thats the solution)?

2. On the first column, as you can see I added an image (logo) that it looks ok until screen goes to tablet (ipad) size. Image logo goes very big compared with other two columns. Otherwise in mobile it looks acceptable. ¿is it posible to keep 3 columns in portrait mode as in landscape in ipad? Maybe you have a better idea on how to make all to look nice in all 3 (laptop, table, mobile).

THANK YOU VERY MUCH IN ADVANCE! I am about to finish, and your help (and your time) was crucial for me, and my client is very happy with the results. Love your theme


1. The extra space is simply because the icons don’t fill up the column: http://cl.ly/082u470g3g0B

Centering the social links won’t help – http://cl.ly/1B2I2S1Z3t2p

Increasing the columns gap I think would help quite a bit and you can add a couple sentences maybe to the social widget under the description field and I think it would look fine.

Really the spacing is always just going to depend on what’s added in the columns and it doesn’t have to be perfect, it can still look good ;)

2. You could add a max with to your logo if you want via inline style. Example:

<img src="" style="max-width:160px;" />

And since you centered your text you may want to include the image inside the centered paragraph.

You can keep 3 columns for tablet via some custom CSS like this:

@media only screen and (min-width: 768px) and (max-width: 959px) { 
    #footer-widgets .span_1_of_3 { width: 33.33%; }

- AJ

Thanks AJ,

I added your inline style in 260px and it perfect!! now looks much better. Also css is perfect. :D the only thing I dont now how to do is to include image insde the center paragraph.

Now it looks perfect, but an other way it could have been centering not only icon but also title?

One last question. I found doing right click to the mouse on the footer this—> footer-box span_1_of_3 col col-3,

then(dont remember how I found this) in line 9368 of css style found this—> /* Footer > Widgets */ .footer-widget { padding-bottom: 45px }

If I change 45px to 5px, it changes at the moment but just as a “preview”, if I paste this to custom css and set to 5px, will that change the padding-bottom or it is not the correct way of doing this?

Thanks for your rapid response! hope to finish within 2 days and share the final result with you and other people to help decide to buy this awesome theme!


  • In your text widget you have…
<p style="text-align:center">your test...</p>

I would recommend moving the image inside with the text so it’s also centered.

  • To change the padding your code is correct, but it’s not overriding the theme. Try targeting a parent container like this:
body .footer-widget { padding-bottom: 5px }

or use an important tag

.footer-widget { padding-bottom: 5px !important }
  • I did try centering the social links and the social title and it looked weird to me.

- AJ

Hi Total, Regarding your answer to Meldesk (a year ago) about the way to build a custom blog layout with custom alternated post layout : “Another alternative is to use the post_class hook to add a counter so you can have classes like “entry-even” and “entry-odd” for your custom styles.”

Would youd mind please to more specific about the way we could achieve it ? because I’ve had a counter in the loop and a custom class (child theme :function.php custom-blog-page.php) but I only succeed to change the global entry, but i don’t succeed to modify these : “entries.left-thumbs .entry .entry-media” ”.entry .entry-details” to do for instance, what you suggest in this snippet code : http://wpexplorer-themes.com/total/snippets/left-right-grid-widths/ /* target specific grid */ .my-custom-class .entries.left-thumbs .entry .entry-media { width: 20% } .my-custom-class .entry .entry-details { width: 76% }

Thanks in advance,

Oh cool.

Actually if you want you can send me temp FTP and WP logins via the ticket site – http://wpexplorer-themes.com/support/ – and I’ll be happy to help out with the mods – or at least add the counter code so I can show you how it works. I think it would be easier for everyone. Since it is something outside the scope of support though and I have quite a bit of pending tickets I do appreciate your patience.

Also if you want a custom grid for your post type. I would highly recommend just adding all your code directly on your page template instead of making use of the theme’s “blocks” as it will ensure 100% compatibility with future theme updates since its your own code it will never change. And since you already have a child theme, why not make it truly custom ;)

- AJ

Hi AJ, thank you very much to be so reactive in your support. I am still working on a local server because right now it’s easiest for me to modify and correct the source code, but I might probably send you, in private, a login access this next day when I will have migrated my installation, if I encounterd some new issues in my customisation.

So far, this is my counter :

// Query posts $wp_query = new WP_Query( array( ‘post_type’ => ‘centers’, ‘paged’ => $paged, ‘category__not_in’ => wpex_blog_exclude_categories( true ), ) ); if ( $wp_query->posts ) : ?>

<?php $wpex_count = 0; ?> <?php while ( have_posts() ) : the_post(); ?> <?php $wpex_count++; if( $wpex_count % 2 == 0 ) $classes = ‘even’; else $classes = ‘odd’; ?> ”> <?php get_template_part( ‘partials/blog/blog-entry-layout-centers’ ); ?> <?php endwhile; ?>

This helps ;)

Ok so this is a good start, but currently the $classes variable isn’t doing anything. You want to edit the blog-entry-layout-centers.php file that you are including and make sure to add your $classes variable in there so you can apply the class to the entry.

What’s in this file? You can share here – https://gist.github.com/

If you are making your own file for the output, no need to put it in it’s own file blog-entry-layout-centers.php – just put it in the loop itself ;)

- AJ

Hi! How can I set the excerpt lenght in a grid template created with the grid element builder? In the customize menu (> blog > archives & entries) I’ve set the lenght excerpt to 10 words i but it keep showing 40. And I can’t find any option within the grid element builder to change that.

Thanks, Nieves

Hi Nieves,

Unfortunately the Visual Composer plugin doesn’t have the ability to alter that excerpt (I will be adding a new Total Excerpt module though in the next update hopefully as requested by another customer).

To alter the excerpt you’ll need to do so like such:

function yourprefix_custom_excerpt_length( $length ) {
    return '40';
add_filter( 'excerpt_length', 'yourprefix_custom_excerpt_length', 9999 );

And change the ‘40’ value. This would go in your child theme’s functions.php file.

- AJ

You make my day :) Thanks!


having trouble with menu style 2. when shrinking down to mobile as a test the menu will wrap the last item before going to the mobile nav and I have some users that see this wrapped nav item showing the menu as two lines.

I also want to center the navigation links evenly horizontally and I do not see a snippet for that. Do you have a snippet to center nav items for style two?



First of all the site is looking great, nice work!

  • There isn’t any real good way to evenly space items in HTML without javascript which is why I don’t have a snippet. However, you can use newer modern methods via the “Flexbox” model which is very easy and works very well, however it’s not 100% compatible with all browsers (just new ones).


.navbar-style-two .dropdown-menu {
    display: flex;
    flex-direction: row;
    flex-wrap: nowrap;
    align-items: stretch;
.navbar-style-two .dropdown-menu > li {
    flex: 1;

- AJ

Hi there. I am unable to make the content of the Staff Grid the same height. It is fixed and it looks like there is space to make it the same height, but the color does not extend all of the way down to match the other columns. http://southtexassurgical.com/our-physicians/

Here’s a link to the screenshot as I realized I have my site hidden for maintenance. https://postimg.org/image/qrulmtw13/


There is an option to enable “Equal Heights” for the staff grid, you should find it in the first tab of the Staff Grid module. You are using the Visual Composer Staff Grid module right?

Also there was a bug with that function a while back. Is your theme up to date?

- AJ

Is there any way to use a “Total” widget on a page using the VC? I wound up having to use the Footer Builder. But I really like the format you have for the “Business Info” widget and I want to use that on a footer column in a text block as if it is a widget. I started using the font awesome code, then I looked at your source code to piece it together that way using your classes for fa-phone etc. Anyhow, I like all your spacing and also the indent for the 2nd line of the address.

Is there a better way to achieve of putting these type of widgets back to a page? (I’ve taken VC code and copied it into a widget before, but not from a widget back to VC)

Hi AJ,

Just updated to the latest Total version. I noticed I am getting this in my posts:

Warning: array_combine() expects parameter 1 to be array, string given in /home/mybywardcondo/public_html/wp-content/themes/Total/framework/blog-functions.php on line 641

Any idea what’s causing this?


Just updated – and then created new page with images / image grid but the top of each image box is missing in Chrome browser (firefox looks fine.) Please advise! http://bit.ly/28ZhWDl