Discussion on Touch Responsive & Bootstrap WordPress Theme

78 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Themeple page builder videos are not viewable and of no help. The resolution is about as bad as it gets, and there is no volume. I assume someone is speaking throughout the cursor moves in the page builder tutorial videos. I have checked my hardware and software on two different computers so I know the problem is not on my end. While I love the design I cannot bring myself to purchase the template given the lack of support.

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years
davco Purchased

Hello, how can i use background image ?

regards David

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years
davco Purchased

Hello, i put a ticket on your support (#22967), please take a look.

Regards David

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

Hi, Im having issues with the Portfolio, I click on an item and it shoes the description of another item… do you know why?

Also, my Admin says I need to update the theme, and I did, but it stil shows the message…

THEMEPLE

Please contact on our support forum. thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

how do i put an image as a background

THEMEPLE

Hello,

You can change the background with image at

/wp-content/themes/touch/style.css

at the “body” add

background:url(‘image/image.png’);

Themeple Staff!

Default-user

Why the blog page doesn´t show capital letters, and in the sidebar the title looks cutted http://www.twicemg.com/?page_id=141

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • United States

I would like to purchase this theme but have found a notable problem which others have mentioned before. The theme isn’t responsive in portrait view.

http://ipadpeek.com/ – site used for testing sites in mobile devices. Select the vertical or portrait view. The theme is cut off and there’s no way to resize it. This is exactly how it looks on my physical iPad 2 as well, cut off with no resize option in portrait view. Landscape is fine.

Is this something you plan to address/fix soon? Really great theme but if it’s responsive it needs to work in both the portrait and landscape views. Thank you.

THEMEPLE

Yes we can do this very soon, but if you cant wait for update we can help you to do that

Thank You

Default-user

Ok that’s good to know.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • United States

Sorry to post again but more errors / problems with the theme as being responsive -

http://quirktools.com/screenfly/ http://ipadpeek.com/

Choose any iphone or other mobile device and look at your theme in Portrait mode. Same issues on my physical iPhone 4s.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Poland
kajudu Purchased

Hi, I bought the template and I love it, but I’ve got a problem with it. The Page Builder stopped working – it stopped saving anything, just like that. How do you make it work again? I guess I will need to change the access rules for some files… but which ones? Do you see any other way of dealing with it? I would be grateful for some tips how to do it. Best regards

THEMEPLE

Hello,

Please send to our support your ftp and wordpress credentials

We will look into to find where is the problem.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

HOw can I edit the contact form…. i realize a test . And i recieved and email with //// New Message (sent by themeple_contact_formTwice Media Group) ,, i want to change the part of New Message (sent by themeple …but i can´t find the archive ..thanks

THEMEPLE

Hello,

Please write to our support page about that and we will help you.

http://themeple.ticksy.com

Best Regards!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tube007 Purchased

Hi, how can I remove the red html tips under a comment window?

THEMEPLE

hello, Please write on our support page: http://themeple.ticksy.com/ Thank You

  • Has been a member for 1-2 years

Hello THEMEPLE Team, could you please help me out with the iPad-portrait problem?

THEMEPLE

Hello,

Yes we can help you for any problem, please write into our support page:

themeple.ticksy.com

Best Regards!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
lwrkrol Purchased

Is there support for custom posttypes? I would like to show random custom posttypes in a box on the homepage.

THEMEPLE

Hello,

Do you mean like in the our preview at the home page?

Best Regards!

Default-user
lwrkrol Purchased

No, it’s possible to select information from pages or posts in the page builder. I would like to show information from custom posttypes. Is this possible.

THEMEPLE

Hello,

Yes, you can add content from any pages or posts with Box & Columns and Select in the Column Content > Single Page with box background or Post from Category with box background

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • India

will this theme will be updated for WP 3.5.1 and above. and will it be updates to latest bootstrap (current 2.3.1). Or you have just stopped updating this theme.

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years
davco Purchased

Hello, i have a big problem, all pages create with page builder dissapear !! i do nothing on website! the logo and all preset on setting reset !

http://www.destinationkompa.com/

regards

THEMEPLE

Hello,

Have you moved the website from one path to another.

Keep also in mind don’t change the name of the theme.

If you have transferred the website to another location you have to change the path in db too.

Use this plugin to edit the path in the db : http://wordpress.org/plugins/wp-migrate-db/ search in wp_options the old path and replace with the new one

Let us know.

Best Regards!

  • Bought between 100 and 499 items
  • France
  • Has been a member for 4-5 years
davco Purchased

Hello, i don’t move the website and i don’t rename the theme folder. Is it possible to recover the pages create with page builders ?

We try to upload a old backup but nothing change, all pages create on page builder dissaperes :-/

THEMEPLE

Hello,

All the theme options and page builder datas are stored in the db.

I’m talking about the name of the theme in the style.css file.

Have you created any child theme?

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Pre purchase I have a question about the boxes that are on the home page of your live preview of the touch theme. The boxes are currently at a pixel ration of 300×157, and ideally I would want them to be square. Is this adjustable in your theme?

THEMEPLE

Hello,

Yes you have only to add a little css we will help you to do this.

Best Regards!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Indonesia

Hello, I use twitter widget on frontpage, but it can’t show the tweets. How to fix it? thank You

Website : www.acreativision.com Twitter : @acreativision

THEMEPLE

Hello,

Please try to open a support ticket on our support page:

themeple.ticksy.com

and we will help you to fix that issue.

Let us know.

Best Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
dsmart Purchased

Hi, are you still providing support for this theme?

THEMEPLE

Hello,

Yes, please let us know.

Best Regards!

Default-user
dsmart Purchased

Great! I am having a couple of issues:

One is that many of the shortcodes will not appear in the content area when selected from the content area dropdown. For example, I click the “T” Icon and then select “Buttons”, nothing happens – no shortcode is pasted into the content area.

The other problem I’m having is with the portfolio grid. The wrong portfolio opens when clicked.

I am running version 2.1 which I believe is current. Any ideas?

Default-user
dsmart Purchased

I have submitted a support ticket please take a look thanks

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