Discussion on TouchM Responsive WooCommerce Premium Theme

120 comments found

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 1-2 years

hello,

is ist possible that i can take all 7 partners on one site?

http://www.streicher-test.com/

thanks.

4GraFx

Hi can you please explain with more details what you are trying to do?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
rodyz Purchased

hello,

how to bring up the icons “responsive services” & “modern services”?

4GraFx

Hi rodyz,

sorry for the huge delay, could you please open a Support Ticket. Cause the WP Developer doesn’t watch here for support. Sorry.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Poland
visibee Purchased

Terrible support. Revolution slider doesn’t work at all. Highly unrecommended! :(

4GraFx

Hi esyndykat,

Sorry to hear about that but saying that the support is terrible and revolution slider is not working will not really explaining your problems. So please open a ticket on our support platform: ttp://4grafx.ticksy.com/ explain your issues and we will get back to you in 48 hours.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Poland
visibee Purchased

i already opened two tickets there and waited actually over 3 weeks for some support from you. i guess that’s quite enough.

4GraFx

Hi,

If your ticket is number 81501 please check you email inbox (even spam) since it has an answer since 3 weeks ago after 3 hours you posted the ticket. And please let’s not span the comment section of the theme and move the disscusion to the support platform.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
moorly Purchased

Hi !!! very nice theme ! but the filter price not working :(

http://moorly-cp51.webjoomla.es/importphones/?post_type=product
4GraFx

Hi,

Tthis looks really weird. Have you installed some third party plugins? It might be interefering with the styles. Could you please open a private ticket at http://4grafx.ticksy.com along with your WP login details so we could take a look?

Cheers

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years

Can you tell me what i did wrong with the filter ?

http://kevinmichaud.ca/crjh/?page_id=1414

You can see the Commercial one.

4GraFx

Hi,

You have selected to show the portfolio categories without pagination. The portfolio category taxonomy is set to show 3 columns per row hence the issue. Could you please open a private ticket at http://4grafx.ticksy.com along with your WP login details? We’ll enter and fix this for you.

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
Hi i have problem http://awesomescreenshot.com/0c51ql5z90

How i can add discretion for home page news slider

please this is important.

thank you .

4GraFx

Hi, please make sure you have added excerpt for the blog post items, as the excerpt text is taken there.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I love the theme but i am just wondering how to install WooCommerce on it.

Thanks

4GraFx

Hi, please go to “Plugins => Add new” in your admin panel and search for Woocommerce. The first result provided is the latest version of the plugin to install.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

We love the design of TouchM but having one last hurdle before finishing this website… the Latest Tweets widget doesn’t seem to work and it’s a priority of our client. I’ve simply replaced the Username with theirs but the tweets don’t seem to ever show up. What am I doing wrong?

Dev site: http://dev.1wirecom.com/

Title: Latest Tweets

Twitter Username (e.g., weblusive): 1WireVoIP

Number of tweets (Keep < 20): 3

4GraFx

Hi there,

sorry for the delay, have you also opened a Support Ticket?? If not, please do :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am having a problem uploading the Theme, this is what I am getting: https://webminds.com:2096/3rdparty/roundcube/?_task=mail&_action=get&_uid=5216&_mbox=INBOX&_part=2&_embed=1

Can you help.

Thanks

4GraFx

Hi devinecolum,

Could you please submit a Support Ticket and provide us with your Live URL and maybe Backend Access?? We will have a look to it :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Theme does not work with WordPress 3.7.1

Can anyone help with this?

Thanks

4GraFx

Somebody is working on that already. Hope to have it ready soon.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Please add some screenshots from recent GTMetrix , Pingdom , some Website speed TESTS , because I had terrible time with another Wordpress Ecommerce Theme here on ThemeForest and I don’t want to make that mistake again ! I am looking for a good optimized CODE with some good CACHING ! After all , this ain’t going to be a simple BLOG ! I need some 2sec Homepage Speed timing ! Regards

4GraFx

Hi there,

you can easily test the Speed by yourself :) there are so many Speed Tests available!

Cheers

  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
Csecond Purchased

Hello I am getting the following errors on my website after I installed this theme. Please help me out with this. Below is the link.

http://realappreviews.com/

I will be waiting for your response.

4GraFx

Hi there,

sorry for the delay! Can you please open a Support Ticket?? Our Staff will have a look to it :)

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

hi there this theme has been great as i have used it for a client i want to use it for another client in a country where sadly i.e 7 is the dominant browser. Seen as this is made from foundation have you got any polyfills for earlier i.e. 7 etc? many thanks

bo

4GraFx

Hi bomakalu,

sorry, but IE7 is not supported any more! Also IE8 has dropped now here on TF cause it’s also a very old Browser! Sorry, but we see no way to handle this! :(

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
newmed Purchased

Is this theme working with Wordpress 3.7.1 yet? I have done a clean install of wordpress and the theme, but when i log in i get the following:

http://www.newmed.nl/Wordpress_TouchM_ERROR.jpg

Please assist, clients are waiting…

Default-user
newmed Purchased

Just tried installing it on 3.6.1 and i get the same result.

4GraFx

Hi newmed,

We just added a new update and it will be available soon.It should fix your issues. You will get a email notification when it will be ready to download.

Cheers

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Poland

hello, i cant put attribute filter on this theme and price filter. how can i change number of items on one page? its 8 items in 2 rows, and i want to have 48 items in 4 columns.

woocommerce layered nav filter and navigation woocommerce didnt show anything.

http://serwer1362872.home.pl/binokl/?post_type=product – my website.
4GraFx

Hi michalczajka,

can you please open a Support Ticket here? We will help you!

Cheers

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

this theme’s dynamic-styles.php is absolutely murdering performance. Is there any option in the theme to disable it so I can put the css in a child theme stylesheet?

4GraFx

Hi bheadrick,

sorry for the delay, we were ill :( what it’s murdering performance?? Dude PHP is so stunning fast and that are very less requests! Of course it can be removed. Please open a Support Ticket here, we will guide you :)

Cheers

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 6-7 years

Hello, I want to buy your WP theme. But it is working with 3.8?

4GraFx

Hi hhf,

please open a Support Ticket and ask there :)

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Is TouchM working with 3.8? Yes or no?

4GraFx

Short answer : YES :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
cevirmen Purchased

Hello

thank you for this nice template. But I have a problem. I am using latest wordpress. Fresh installation. If I install a security plugin and then your template, after activating the template, it is directing me to an empty page and after that it is impossible to access admin panel. I tried to in install a security plugin after installing your template and the result is same. I tried all succesful and famous security plugins. The result is same.

Can you help please, an insecure site is the last thing I need.

I wrote my message here, because the support link is not working.

Thank you

4GraFx

Hi,

The support link should work with no issue. Here is the link: http://4grafx.ticksy.com/ . Open a ticket and Levon will get back to you.

Cheers

Default-user
cevirmen Purchased

Hi

provided support link gives the following error: HTTP ERROR: 504

Gateway Timeout

RequestURI=http://4grafx.ticksy.com/

Thank you

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