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ACLOPES

ACLOPES Purchased

Mobile friendly update: Hello, a few weeks ago Google roll out a mobile-friendly update: http://googlewebmastercentral.blogspot.com.br/2015/04/rolling-out-mobile-friendly-update.html Any news on a mobile compliance patch on this theme? Thanks!
ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :)

We currently do not plan to update our theme. Theme is adaptive only, it’ll adapt to mobile and tablets, but it’s not responsive all the way down as our newest themes.

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

ACLOPES

ACLOPES Purchased

So sorry to hear that, specially because Google will punish ‘non mobile friendly’ sites. You should say that more clearly on template description: “We dont follow the last Google Mobile Update”.

Hello, purchased yout theme. two questions: 1) I’ve seen your earlier reply regarding responsive design: ‘Hi, Thanks for your message. Theme is adaptive and is styled for desktop and mobile phones only. It’s not responsive all the way down to mobile’

does it means that smartphone users WILL display the mobile version without need to modify anything on my side and the IPAD/tablet will display the standard version.. is it correct?

2) is there a way to build a login/register page (same as the widget with the packges select) via shortcode or coding a page template? It does’nt seems to me that there’s one… thank you

ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :)

Theme was tested on iphone, ipad and several android devices. It’s displays fine.

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, when i tried to install your theme, it said ERROR: User registration is currently not allowed.

do you know why?

ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

shimshy

shimshy Purchased

Hi, All is working well, except the (featured) images assigned to items are not showing on the map view, item detail page, or summary section.

ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hello,

I have a pre-purchasing question: After having bought the “Book Your Travel” theme I am considering changing to your theme as it seems to offer more possibilities.

Maybe it’s a stupid question, but is there a simple way to migrate/export to your theme or will everything from the database have to be re-written?

Thank you, Mark

ait

ait Author

Hi Mark, Thank you for your message. We’ve developed CSV to WP import script that will allow you to bulk import your data. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/4829224?ref=ait If you have your data or can export your data from your current theme, you will be able to import them into tour operator.

Pre-Sales Question: I see the “Compatible With WooCommerce” note, but it doesn’t look to be integrated for billing. is there any way to have the theme check-out using the information listed from a booking, or is that a manual process that will have to take place?

ait

ait Author

Hi, Thank you for your message. This feature is not supported by default. Theme uses simple reservation/enquiry system. You can however replace it with your own solution.

Hello , Is that Theme Support : RTL ? to change direction for arabic language .

Hi, Thank you for your message. Sorry we do not have experience with RTL.

HI I cannot get the search bar/search options in the yellow window to show up on the right side like in the demo, can you tell me why its not showing? When I want to show the search forms in the map under the search options it does show correctly but not on right hand side. http://awesomescreenshot.com/0604z0o2cd

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi,

Just got a quick question, is this theme support commission system? If visitor make a reservation and pay, the administrator can receive certain percentage as commission. Please let me know.

Cheers

Hi, Thank you for your message. Theme includes simple reservation/enquiry system. Commissions are not supported, you can however replace our reservation system with more sophisticated solution.

hello, is there a way to integrate accounts section with paypal express module? thank you

Hi,

Thanks for purchasing one of our files, we really appreciate it :)

Sorry this feature is not supported by default.

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Is it possible to have the hotel price per day? Right now it gives me the option to add a date from to a date to and add the total amount – but I would like to add lets say for a month and then a price of $100 per day, so the user will be able to select specific dates. Is that possible? Right now the way it is, it only allows me to add hotel packages and not user selection dates. Thanks

Hi,

Thanks for purchasing one of our files, we really appreciate it :)

Theme includes simple reservation/enquiry system only. You can however replace it with more sophisticated 3rd party solution if you need to.

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hello, I’m planning on purchasing your plugin Tour Operator but I’d like to ask you a few questions first. I’m working on a Trips/Tours booking site. I need to have 3 types of users to interact with this plugin: 1) User roles: - Organizers (the ones defining and maintaining their own trips per categories) - Participants (the ones selecting and purchasing a trip) - Admin (global access to trips per organizers, list of purchased trips by participant etc…). 2) Trip customization: I would need to be able to customize the trips with date range, custom fields and so on. 3) Also it is possible to use shortcode to include a trip definition within a page if the user logged-in is an Organizer? 4) Do you support payflow and/or paypal pro I’m looking forward to hearing from you soon. Thank you

ait

ait Author

Hi, Thank you for your message. Please see my comments below:

1. Users (organizers) can register to your site, select free or payable package and then administer their items and trips. Admin has access to everything. Visitors don’t need to register, they just browse the site and can make an enquiry.

2. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal. You’ll get all source codes.

3. Users can administer their items and trips within Easy Admin. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

4. Sorry only Paypal payments are implemented for user registration.

Hello, I’m planning on purchasing your plugin Tour Operator but I’d like to ask you a few questions first. I’m working on a Trips/Tours booking site. I need to have 3 types of users to interact with this plugin: 1) User roles: - Organizers (the ones defining and maintaining their own trips per categories) - Participants (the ones selecting and purchasing a trip) - Admin (global access to trips per organizers, list of purchased trips by participant etc…). 2) Trip customization: I would need to be able to customize the trips with date range, custom fields and so on. 3) Also it is possible to use shortcode to include a trip definition within a page if the user logged-in is an Organizer? 4) Do you support payflow and/or paypal pro I’m looking forward to hearing from you soon. Thank you

ait

ait Author

Hi, Thank you for your message. Please see my comments below:

1. Users (organizers) can register to your site, select free or payable package and then administer their items and trips. Admin has access to everything. Visitors don’t need to register, they just browse the site and can make an enquiry.

2. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal. You’ll get all source codes.

3. Users can administer their items and trips within Easy Admin. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

4. Sorry only Paypal payments are implemented for user registration.

Hi there, I’ve bought the theme. Just wondering can items be listed in order of price? Thanks

ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

hello .. will you please tell me.. that .. is it compatible with multiple hotels from different different cities.. i want to make a website like www.oyorooms.com reply me on bhawnajindal44@gmail.com

ait

ait Author

Hi, Thank you for your message. Yes you have full control over locations, you can put there items from different cities and create national or global portal.

and will you please tell me.. only map and satellite view will be show on header section or something else we can do .. i want to show only cities in map .. is it possible .. and after selecting city i want to show hotel..??

ait

ait Author

Sorry this is not possible by default.

I cant create Tour Operator child theme – exception file not found

ait

ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

mousekiss

mousekiss Purchased

After purchasing it, the theme seems great at the very beginning. The problems come from very quickly once you want to bring some changes and customize to fill your needs. I’m not talking about general look/colors… this is very easy to change. But the functionnalities you might need as a hotel owner, a tour operator are just bad.

No flexibility, impossible to bring changes you will definitely need without going through a third party developer. Forget about support, 99% of their replies is the same “our theme doesn’t do this or that, please go with a developer”. They’ve got a support team which actually doesn’t give you much support. It would be better from them to mention that they WILL NOT provide any kind of support once you REALLY want to make this gas factory run.

That’s part of the problem. They developped a tour operator them but I don’t think they consulted any tour operator or a person in this business to help themselves create a truly working website with relevant and much needed functionnalities.

Very disappointed because it seems very good at the very beginning but it’s actually not. And this disappointment comes mainly from their support team that actually doesn’t support you in establishing the website any tour operator would really need.

ait

ait Author

Hi, Thank you for your message. Unfortunately we do no provide any custom development nor design work due to capacity reasons. We’ll help you set up your website and provide security and maintenance updates free of charge.

Please understand that it’s a $58 theme, not a bespoke theme development. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

Hello Ait , you have a good theme , but i have question, you theme not responsive and have problem with the SEO, i have this Link of your example http://preview.ait-themes.com/touroperator/wp1/ and look this images of google :http://www.subirimagenes.com/imagen-1-9427318.html

http://www.subirimagenes.com/imagen-2-9427319.html

your theme is not optimice for google movil and this is a problem , i wanna buy but this is serious problem because google down position if not optimice this theme, you have a plugin for resolvet this problem ?

ait

ait Author

Hi, Thank you for your message. Tour operator theme is an older theme, it’s styled for mobile devices but it’s not as responsive as the newest themes.

understand , but look this information https://developers.google.com/webmasters/mobile-sites/website-software/wordpress?hl=en-ES&utm_source=MFT&utm_medium=incoming-link&utm_campaign=MFT say this ” If your current theme isn’t mobile-friendly, look for another theme.” is very important for google the theme responsive, if your theme not responsive down in the position for google

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