540 comments found

Hello, just a pre sale question. I’m very interested to buy your template, but I’d like to put a logo as this website: http://www.italianapartmentscollection.com/en/ I’d like to know if you can do a personalization of the theme and how much it costs. thanks

ait
ait Author

Hi,

Many thanks for your message, unfortunately we don’t do any custom design or development work due to capacity reasons. You can contact a local web developer with this enquiry.

Thanks.

sigma Purchased

Hi, is it possible for the hotel to have a place in the email send to send a special instruction for the client (like : you need to sent a deposit 0f 25$ to our paypal accout hoteaff@bedandbreak.com)

ait
ait Author

Hi,

Sorry this is not implemented by default.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, when I search, I have this message: Warning: Illegal string offset ‘field’ in /web/htdocs/www.turismo3puntozero.it/home/tour/wp-content/themes/touroperator/header.php on line 27 Warning: Illegal string offset ‘field’ in /web/htdocs/www.turismo3puntozero.it/home/tour/wp-content/themes/touroperator/header.php on line 33 my site:

http://www.turismo3puntozero.it/tour/?s=&categories=101&locations=&from=&to=&price=&geo-radius=0&geo-lat=0&geo-lng=0&dir-search=yes
ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, WHEN THE NEXT UPDATE?

ait
ait Author

Hi, there are no reported bugs in the theme therefore there’s no updated planned. Thanks.

Hello everybody, I have bought the theme, but i had troubles to install it, (hosted by godaddy) I contacted godaddy and it took us 50 minutes to install the theme, wordpress didn’t accept even the installable wordpress version, and the godaddy technical had to try in several ways,, he was really helpful. after installing the theme, this is the result (http://www.arabicfriendly.com/), is this normal? does the theme come that way and i have to build everything on my own?

thanks alot for your consideration

ait
ait Author

Hi,

Demo content is included in the theme, please read the theme documentation. If you wish us to install the theme for you, you can order theme installation service from our website.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Default-user

Thanks a lot for your quick reply, but the theme is VERY difficult to install, it is not only me, but even for a specialist…..... When I bought it, I paid for the theme you showed, so the price should be “you get what you see”, but what actually happens is that “I should pay for the theme, then I discover that there are a lot of tricks to install it, then I have to pay extra 40 dollars for the installations and then who knows what other hidden costs!” In my point of view, I don’t consider that honest at all. You could have just made the price since the beginning 90 dollars Now, I am following all the instructions in your documentation, and it still doesn’t work, and each time it is telling me that there are missing files… what should i do to get the theme i paid for working as you “demo showed” before purchasing?

ait
ait Author

If hosting matches theme requirements theme can be installed in a matter of minutes. Sorry if a specialist cannot install a WordPress theme I’d not call him a specialist at all.

For all of you who intend to buy this theme be very aware! Sure, at first seems like a great theme and for this price could be BUT me personally I would pay more for a theme that is complete. So, if you buy this theme you will get:

- a NON responsive theme that fails Google Mobile-Friendly Test – if you don’t believe me check for yourself: https://www.google.com/webmasters/tools/mobile-friendly/ and enter the demo URL: http://preview.ait-themes.com/touroperator/wp1/;

- a theme that supports prices for tour packages BUT doesn’t allow you to order the search results by price ?!?

- some strange errors in error-log like PHP Fatal error: Class ‘WpLatte’ not found in /hidden/hidden/hidden/wp-content/themes/touroperator/index.php on line 48;

- looong loading times;

- schema.org and microdata are NOT supported so even if it has a rating system it’s useless for example;

Overall it’s a nice start but expect to pay more for optimization and add-ons. I wonder why the creators of this theme stopped at half of what it could have been?

ait
ait Author

Hi, Thanks for your message. If you’re getting any errors please post more details to our support forum. If there’s a bug in our theme we’ll release an update.

saadnasr Purchased

Hello Thanks for your good work.

When I have one search result, can I set the map zoom to a value?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

I sell tourism activites, tours, etc. and I have two questions

1. I would like to know if I can define rules of Availability for my activities Global rules for all catalog: example: Christmas Day Rules Activity: eg this activity are available on Wednesday 2. I would like to know if we can set up multiple times on the same day for certain activities

ait
ait Author

Hi, Thank you for your message. Theme includes only simple reservation/enquiry system. Have a look at our newest theme Anchor that includes easyReservations support: http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120

morning from Spain. I have your theme, but when Im going to install, it say : “No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilo style.css. Fallo en la instalaciĆ³n del tema.” - Theme have not css style. Installation failed. Greeting

ait
ait Author

Hi,

Please unzip the package you downloaded from themeforest, theme is located in WP folder.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

I have a few pre-sale questions that I’m hoping would confirm that this theme meets all my website needs.

  1. Regarding the “Special Offers & Packages” feature, can I set a promotional offer for a 5 night stay that differs in pricing from the regular per night stay? For example, let’s say Hotel X charges $100 per night. I want to create a 5 night package that totals $300. Is that possible?
  2. If the above is possible, can additional nights be added? For example, the user chooses the 5 night package, but needs to add an additional night’s stay. Can that be done?
  3. Does the Paypal payments integration redirect the user to paypal.com or is payment made onsite and Paypal is simply used as the authorization gateway?

Thank you and I look forward to your response.

ait
ait Author

Hi, Thank you for your message. Theme includes very simple reservation/enquiry system, where you can set up tours and users can book it online. It’s not a fully featured reservation system like booking.com for example. You can replace our simple system with any 3rd party solution that allows you to do it.

We also have one theme that is compatible with easyReservations plugin, you might like it: http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120

Default-user

That doesn’t quite answer my question, but I’ll play along. Does this other theme you’re suggesting work for a travel agency? It’s unclear in the live demo if it’s a reservation system that supports a single hotel or many. Also I would like to create packages, like the one I described in questions 1 & 2. Can it do that?

ait
ait Author

Anchor theme is suitable for one hotel/campsite/b&b or travel agency offering many different hotels or packages. Have a look at www.easyreservations.org to check all details about the reservation plugin. We’re not authors of this plugin, they’ll be happy to help you with your questions regarding reservation plugin functionality. Thank you.

Hello, i would like to purchase tour operator theme with quickstart package, but in advance i would like to have a documentation concerning plugins and widgets so that i can see it suits my needs. Is something like this possible? And moreover where from i can download a quickstart package? Thanks in advance

ait
ait Author

Hi, Thank you for your message. Sorry what is Quickstart package? You can find our documentation on the following url: http://www.ait-themes.com/documentation/touroperator-wordpress-theme/

Saying Quickstart Package i mean that installing the files i will download, after purchasing, the installed site will appear with it’s demo content as i see it in the following link

http://preview.ait-themes.com/index.php?bartype=desktop&theme=touroperator

Is this possible?

ait
ait Author

Theme includes demo content, you can install it no problem. Images used on our demo site are not included in the package as all images are proprietary and we cannot resell them. We can also help you with the installation if you like. Thanks.

Hi

Is it possible to incoporate a reservation system into the business finder theme, or is the tour operator theme the only one with reservation functionality?

also – is is possible for individual hotels or tour operators to access the admin bar and update availability, prices, offers etc?

Thanks

ait
ait Author

Hi, Thank you for your message. Only Tour Operator includes reservation functionality. Please bear in mind that it’s a very simple reservation/enquiry system. Hotel owners can put there their items, offers and prices. Users can book it which results into email and reservation stored into admin panel.

Hello, Just finished the installation and maps on frontpage are not showing up and searcho on the right side is not like on the demo site

pls check

http://asfalistes.gr/asfalistes_new/wordpress/
ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

This theme is not responsive. Can you make responsive?

ait
ait Author

Hi, Thank you for your message. Theme is styled for desktop, mobile and tablet with 2 breakpoints. We currently do not plan to make more breakpoints.

Houkiz Purchased

Hello, how can I insert “items” on a page??

And please do not send me to the support forum because that doesn’t work.

ait
ait Author

Please post your support questions to our support forum as our developers and support staff don’t have access to themeforest discussions. Thank you for understanding.

Hello I bought this items and this is the message I have when I try t install

Installing the theme from the file: Unzip the archive themeforest-5060723-tour-operator-wp-theme-with-reservation-system.zip extension … Installing the theme … The archive could not be installed. He misses the style.css file to this theme. Installing the theme failed.

I bought installation on club Need help.

ait
ait Author

Hi,

Please unzip the package you downloaded from themeforest, theme is located in WP folder.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions</a

This is a pre-sales question. Is there any package inventory control and reporting?

ait
ait Author

Hi, Thank you for your message. Theme includes simple reservation/enquiry system that you can use. Users can administer their items and their stock. Bookings are stored in the admin panel and sent via email. If you’re looking for theme that is dedicated to a hotel accommodation website check out our recent theme Anchor – http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120

I’m very interested to buy your template, i reed all the comment i saw so meany personas having installing errors ?

ait
ait Author

Hi, Thank you for your message. If your hosting matches theme requirements you shouldn’t have any issues. You can also order an installation service from us if you want.

Default-user

this theme compatible with all the WP versions ? my one of friend also try to install this he also got same problem WP not allowing this theme

ait
ait Author

Yes theme is compatible with the most recent WordPress version 4.2

by
by
by
by
by
by