528 comments found

Hello, just a pre sale question. I’m very interested to buy your template, but I’d like to put a logo as this website: http://www.italianapartmentscollection.com/en/ I’d like to know if you can do a personalization of the theme and how much it costs. thanks

ait
ait Author

Hi,

Many thanks for your message, unfortunately we don’t do any custom design or development work due to capacity reasons. You can contact a local web developer with this enquiry.

Thanks.

sigma Purchased

Hi, is it possible for the hotel to have a place in the email send to send a special instruction for the client (like : you need to sent a deposit 0f 25$ to our paypal accout hoteaff@bedandbreak.com)

ait
ait Author

Hi,

Sorry this is not implemented by default.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, when I search, I have this message: Warning: Illegal string offset ‘field’ in /web/htdocs/www.turismo3puntozero.it/home/tour/wp-content/themes/touroperator/header.php on line 27 Warning: Illegal string offset ‘field’ in /web/htdocs/www.turismo3puntozero.it/home/tour/wp-content/themes/touroperator/header.php on line 33 my site:

http://www.turismo3puntozero.it/tour/?s=&categories=101&locations=&from=&to=&price=&geo-radius=0&geo-lat=0&geo-lng=0&dir-search=yes
ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, WHEN THE NEXT UPDATE?

ait
ait Author

Hi, there are no reported bugs in the theme therefore there’s no updated planned. Thanks.

abouzamel Purchased

Hello everybody, I have bought the theme, but i had troubles to install it, (hosted by godaddy) I contacted godaddy and it took us 50 minutes to install the theme, wordpress didn’t accept even the installable wordpress version, and the godaddy technical had to try in several ways,, he was really helpful. after installing the theme, this is the result (http://www.arabicfriendly.com/), is this normal? does the theme come that way and i have to build everything on my own?

thanks alot for your consideration

ait
ait Author

Hi,

Demo content is included in the theme, please read the theme documentation. If you wish us to install the theme for you, you can order theme installation service from our website.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Default-user
abouzamel Purchased

Thanks a lot for your quick reply, but the theme is VERY difficult to install, it is not only me, but even for a specialist…..... When I bought it, I paid for the theme you showed, so the price should be “you get what you see”, but what actually happens is that “I should pay for the theme, then I discover that there are a lot of tricks to install it, then I have to pay extra 40 dollars for the installations and then who knows what other hidden costs!” In my point of view, I don’t consider that honest at all. You could have just made the price since the beginning 90 dollars Now, I am following all the instructions in your documentation, and it still doesn’t work, and each time it is telling me that there are missing files… what should i do to get the theme i paid for working as you “demo showed” before purchasing?

ait
ait Author

If hosting matches theme requirements theme can be installed in a matter of minutes. Sorry if a specialist cannot install a WordPress theme I’d not call him a specialist at all.

loredanaf Purchased

For all of you who intend to buy this theme be very aware! Sure, at first seems like a great theme and for this price could be BUT me personally I would pay more for a theme that is complete. So, if you buy this theme you will get:

- a NON responsive theme that fails Google Mobile-Friendly Test – if you don’t believe me check for yourself: https://www.google.com/webmasters/tools/mobile-friendly/ and enter the demo URL: http://preview.ait-themes.com/touroperator/wp1/;

- a theme that supports prices for tour packages BUT doesn’t allow you to order the search results by price ?!?

- some strange errors in error-log like PHP Fatal error: Class ‘WpLatte’ not found in /hidden/hidden/hidden/wp-content/themes/touroperator/index.php on line 48;

- looong loading times;

- schema.org and microdata are NOT supported so even if it has a rating system it’s useless for example;

Overall it’s a nice start but expect to pay more for optimization and add-ons. I wonder why the creators of this theme stopped at half of what it could have been?

ait
ait Author

Hi, Thanks for your message. If you’re getting any errors please post more details to our support forum. If there’s a bug in our theme we’ll release an update.

saadnasr Purchased

Hello Thanks for your good work.

When I have one search result, can I set the map zoom to a value?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

I sell tourism activites, tours, etc. and I have two questions

1. I would like to know if I can define rules of Availability for my activities Global rules for all catalog: example: Christmas Day Rules Activity: eg this activity are available on Wednesday 2. I would like to know if we can set up multiple times on the same day for certain activities

ait
ait Author

Hi, Thank you for your message. Theme includes only simple reservation/enquiry system. Have a look at our newest theme Anchor that includes easyReservations support: http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120

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