This author's response time can be up to 1 business day.
Is this theme compatible with WooCommerce?
Yes theme is compatible. Thanks.
I’d like a refund here. I have quit some experience in setting up affiliate sites with woocommerce an putting external products on them , however this theme doesn’t work for me. To complex and costing me too much time to figure everything out. So can you tell me how to get a refund here
Sorry to hear that. If you have any questions feel free to ask on our support forum.
Hi, it’s possible to set % commision for each hotels on super admin? and each hotels admin can insert rooma seasonale price and booking calendar?
Hi, Sorry this feature is not implemented by default. Thanks.
ok thank you so much for response
I bought Tour Operator theme and I find it very good. However I have a quick couple of questions.
1) Could you tell me how to Disable the ‘Availability’ tab on item pages?
2) Can I change the permalink for ‘item’ page so that item does not appear in url for all items?
Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com
You support forum account will be generated automatically.
hello there way to improve this plan to do a new version?
I wanted to know if the theme manages the availability period.
If I want to buy the product for a period of intermission is possible?
For example, if I have a package from May 1 to June 1, you can choose the availability from May 15 to May 18?
in the examples of the theme does not give me that chance.
The theme allows you to purchase only those packets of dates?
You can only purchase fixed tours, you cannot book days in between.
The theme dynamically manages the availability of rooms for business?
Theme includes very simple reservation/enquiry system, if you need something more sophisticated I’d recommend you using 3rd party plugin or reservation system.
Once you have chosen the package, takes the check-in?
payment is possible with paypal?
Sorry payments are not supported. Thanks.
Hello! Nice theme! 2 questions. 1) can i create the routes on the map? 2) can i change the view of thumbnails on the map?
Thanks for your message. Routes on the map are not supported. You can amend the thumbnails on the map using custom css.
Hello! Nice theme! But support 0000!!! I have put one support ticket but nobody response!!! We want to work and we can’t.Other guys with plugins and with smaller prices response instant!!!Even the sample data we can import!!Really i don’t know what to do!!
Sorry for the delay. Our company was closed for Easter holidays as it was mentioned on our support forum. We’re going through support questions now. I can see your question is already answered.
where?I dont receive something!!
where i can send you one email for to can check the problems??
i have many errors like this Warning: Illegal string offset ‘gpsLongitude’ in /home/holidays/public_html/wp-content/themes/touroperator/functions/directory.php on line 187
the site is http://www.holidays-mania.com/
also don’t import the gallery pictures
You can see an answer on the following url: http://support.ait-themes.com/support/topic/77758
also don’t import correct the sample data
we can resolve today this problems????
i need to work i have 3 same projects and also i want to buy 2 more times the theme for different domains!!!
where i can send the wp-admin and ftp credentials???
You can post everything via our support forum. Our developers don’t have access to themeforest discussions here.
please you can check the support i send all the data!!!!???
I don’t know what happens !! Let me know please if we can resolve the problems???
I can see that you are already communicating with Peter, please post as much details as you can and our developers will have a look at your issues. Thanks.
i dont know what other details to post???I update also the theme!!But nothing!!!Please let me know what other details you want ???we stay back with our projects!!
I find this theme very good and attractive. But the confusion is on Availability tab, as all the info displayed are very confusing to both the visitors and site admin. You can’t allow to let the clients book the hotels in this way.
1. no dates ie calendar facility – to book the actual dates you are staying at hotels. That virtually means the dates displayed are meaningless.
2. Capacity – no body wants to know how many rooms the hotels have, but it is more important to know how many rooms available at that moment, so the visitors can know if any rooms still available or not.
So just sending the email message over to the hotel on the client behalf is not enough in the booking process. The end product is likely to be OVERBOOKED.
I pretty much like all ait’s themes, don’t get me wrong. But frustrated that this touroperator theme could have been much better than this.
So my query is what plugin would you recommend to control the availability of rooms and preferably with dates selection too. I think these are the basis of bookings process anyway.
Theme includes only simple reservation/enquiry system, you can however replace it with any 3rd party plugin or reservation system. Have a look at Booking calendar or similar plugin on wordpress.org.
I bought your theme a month plus ago….and I’m just beginning to develop it. To my surprise, your booking system cannot choose a date assuming a client wants to book a hotel. How do we achieve this???
Secondly, How can I add more or another boxes on the homepage just like the “Top Destination” box
Thanks for purchasing one of our files, we really appreciate it
Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.
Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions
I tried posting a support question but it doesn’t work. All i see is add question, after clicking i got ‘select category and add title’ and no box for that. I want to ask for refunds please….can I get it?
You can post your questions on our support forum, simply click on “I didn’t find correct answer”.
Another question for you. You mentioned that hotel owners can list their hotels on their own on this theme, but I haven’t seen that component yet. Please where can I find this in the theme.
Please post your support questions to our support forum as our developers don’t have access to themeforest discussions here. Thanks.
Hi are you thinking to implement a lead tracking? Like if a hotel insert the room in the portal, and want take track of the visit from my website how can do? Thanks!
Sorry we don’t plan to implement this feature.
hello does this theme support hotel administration wherein hotel owners get to manage their own hotels and see the invoices and who checked in? As the admin, do I get to see all the invoices of all the hotels listed? Also, does the theme send invoices with customized theme like my own logo, etc? Can sign up with facebook or other social media be added? Thank you
Hi, Theme includes simply reservation/enquiry system. All bookings are sent via admin and also stored in the backend. You can however replace it with any 3rd party plugin or fully feature reservation system. Thanks.
after purchasing it I have to say that it is a nice theme.
I really like the theme of the research system and the widget.
Recommended you use other plugins to make reservations professional.
In doing so lose the graphics section items
I ask you what in your opinion is the best plugin for advanced booking for hotels that fits better with the theme and the search widget?
in search of the template I would like to give the possibility to use the filter start date and end date of the new plugin leaving intact the page items.
on this page I put the plugin booking system but the dates are written in another database table
If the theme is compatible with WooCommerce can I use that for payments and additional wooCommerce gateway plugins? I need a theme that works with WooCommerce for payments and not just PayPal that comes with this theme.
Also, is there an option to turn that tour search thing off the home page or put it in the sidebar or something as well or instead?
Theme supports WooCommerce plugin, you can install it however shop is not directly connected to listing items.
You can remove the search from homepage and use it only on subpage no problem.
If you were to connect those dots you would open this theme up to a lot more sales as WooCommerce has other plugins for payment gateways worldwide and would make this the go-to theme for travel booking. I can not charge big prices with PayPal and have people take my business serious, plus transaction rates are very high.
I’m torn between the booking tool that is good and the payment gateway that is not great…
Theme includes simple enquiry/reservation system you can however replace it with any 3rd party plugin or reservation system. Have a look at Booking calendar or similar plugins.
I understand that and might just do that with your LangSwitch theme. Developers just do Paypal and think that is good enough, it is not 2000’s anymore and ecommerce needs are bigger than that.
I was hoping AIT was a leader in theme solutions, maybe it an’t that yet.
My client dont want the responsive, Can I disable the responsive?
Hi, would love to use this theme for a restaurant guide but it’s to much to change or? Is there a page builder included or?
Hi, you can use the theme for any businesses, e.g. also for restaurants. Page builder plugin is not included.
Can the “Top Destinations” section be three instead of four columns?
presale question :
is is possible to have restaurant ? would like to choose hours not date ?
will be good to add this fonction. category option hours or day
You can add items of any kind to this listing theme. You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=touroperator-wordpress-theme
presale question : I test the demo and all menu are empty, is it a bug ?
Sorry what do you mean? I can see items in the menu.
when you roll over the menu list is empty : no line are item inside. Would you like a screen copy ?
Please send it to me via private message. Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.