451 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

when is the update ready…i am waiting because i want to buy but it takes very long, also ..whats with the speed and the complaints about that? is this site fast with a lot of listings or is it to slow to even botter to buy?

ait

Sorry update is not ready yet, we will be releasing late this week. Speed of the site will depend on number of items and hosting you’ll use. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi

Great theme very impressed! Thinking about purchasing but just before I do wanted to know how possible it would be to add an auction / bidding system to the hotel prices so customers can bid on rooms rather than a static price. Could you add this functionality if I paid extra?

Thanks

ait

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

hi, a few weeks ago you said that, a functionality for members to post listings would be added.

like an AirBnB functionality.

is that functional yet?

:)

thanks, can’t wait to get started

Chris

ait

We’re doing finishing touches, update should be available tomorrow.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, I’m looking for a theme to create a new site. May your is right for my needs. is it possible to manage the search option filter adding more fields? Example: I have to insert N° fields to combine N° different caratheristics type. Example: Products: t-shirt, jeans, pullover, shoes Production Period: 1960-1970 Size: s,m,l,xl Color: blu, red, yellow Material: cotton, acrylic, wool, cashmere Button Search

Is it possible to add to each post some of these differents matter, in order to find the best product using the search button? Or there is an other solution? Thanks for your best support. Daniele

ait

Thanks for your message. Search fields are fixed, you cannot add more fields via admin panel. I’d suggest you to hire a web developer to do changes you want.

Default-user

I’m a web developer so I just want to be sure how search engine works. It will use tag for the post? from where I will express my category? Please, could you show me a website list of your client in order to see a real site working not just a demo?

ait

Please check our facebook page or support forum, you might find some sites there. I don’t have a list like that. Thanks.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

You have a version update logged as 30th Sept but it’s only 27th Sept. Is this a target or are you finished ahead of schedule???

ait

Update is sent to themeforest for approval already, theme won’t get approved during weekend. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Presales question: Can this theme book hours instead of days? I would like to use it for appoinments. Are there any limitations, in case this theme does provide hours scheduling?

General_B

Also, can this theme receive payments for actual bookings, and not just relay reservations? It seems on the demo, that after making a reservation, it simply sends an email to the vendor. Can you shed some light on that also?

ait

Thanks for your message. Theme includes simple reservation system that’s sending emails to item owner. It can be hotel or sportclub, whatever. Payments for reservations are not supported nor hour scheduling.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

My website is a mess since the last update (27-Sep)...

1) I successfully exported “AIT Theme” preferences+branding files, just before the update (and the wordpress export file also).

2) Then I installed the update

3) Then I uploaded the backup theme files

4) Final result: I just lost all my changes and theme preferences. They just didn’t come back :-(

PLEASE HELP!! Thanks!

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
MJG007 Purchased

Hi Guys! Same problem as “pedrotheone” – I backed up, installed the new update and lost all my items – get “Fatal error: Call to undefined function aitCalculateMeanForPost() in /public_html/mydomain/wp-content/themes/touroperator/single-ait-dir-item.php on line 112” :-( I also use your Directory theme (other domain) and with last update with that theme, the pop-up functionality was lost :-( Please advice, I don’t want to give my site’s info to your support guys as I fear it will be totally messed up afterwards, but since I’m not the only one (in both cases) having the same problem, I think it is a general coding conflict in the update files :-( Looking forward to your response (in the meanwhile I’ll change back to previous versions :-(

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
MJG007 Purchased

Hi guys.
I wanted to post this problem on your support forum, but unfortunately it won’t accept any post when I’m logged in via my registration for the Directory theme, and when I try to register with my Tour Operator code, it won’t accept my email as it “is already registered” :-|
Please advice. Regards, MJG

ait

Please register your new purchase using a form on the right hand site. Thanks.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
MJG007 Purchased

Hi guys! Okay, I’ve TOTALLY DELETED the Tour Operator theme from my domain, cleared everything and then re-uploaded and activated the new updated Tour Operator theme (version 2.0) – BAD IDEA :-( The theme is still NON-responsive, strangely enlarge fonts when dragging screen smaller, items DO NOT OPEN, still get FATAL ERROR: Fatal error: Call to undefined function aitCalculateMeanForPost() in /home/host/public_html/mydomain/wp-content/themes/touroperator/single-ait-dir-item.php on line 112 Will post this at your Support forum, but really, I do not expect much response :-( I’ve learned from previous experience that the guys there just say “all looks fine from their side” and then your demo site’s coding is not even the same as the downloads we receive :-( Regards, MJG :-|

ait

Please register your new purchase using a form on the right hand site. You’ll be able to post to both categories no problem. Thanks.

Default-user
MJG007 Purchased

Hi guys! I found the gremlin causing the above error message :-) If you disable the Rating system, the above error occurs – if the rating system is enabled, all functions well.

ait

Thanks for the message. I’ve forwarded it to our developer. He’ll have a look at it today.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

The lack of support offered to some of the questions above are causing me to reconsider buying this.

ait

Thanks for your message. If you check the time&date, all these questions were submitted over weekend. I’m sorry I don’t work over weekends. However questions on our support forum are being answered even during weekends by our support staff.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey guys I have a problem with the theme i need to change the map in the idem can you guys help me pls

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello, I like to ask a presale question. In version 2 you mention NEW: Paypal payments integration. Can you please give me more details about this feature? Visitors will be able to pay for they reservations?

Default-user

also is there a demo for the version 2?

ait

Thanks for your message. Hotel owners can register their hotels and pay via Paypal to get an access to your portal.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

I need to know if Paypal work with this WP theme? Thanks!

ait

Hi,

Please update to the newest version, Paypal support is included.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I’ve been looking for a travel theme with a booking/reservation system and I think I’ve finally found one.

The only thing that is keeping me from buying this is I don’t know how well it will integrate with a payment gateway other than paypal.

Do you know when you will integrate a payment gateway like authorize.net?

Thanks, -Sophie

ait

Hi Sophie, theme currently only supports Paypal payments for hotel registration. There is no payment gateway integrated for reservations. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

If you don’t plan on integrating a payment gateway like authorize.net, do you plan on integrating with any other payment gateways?

Thanks.

ait

Sorry we don’t plan to implement other payment gateways. Thanks.

  • Has been a member for 0-1 years

Hello, I’m wondering if your demo site is set up with the new version & enhancements? The map doesn’t seem to be geo-locating, search seems the same, and I don’t see access to the easy admin for prospective customers. It looks and functions like the old template to me.

thanks,

ait
We’ll add in Homepage with Geolocate today. Thanks for that. Please check a gallery on the following pages for more information regarding admin panel: http://preview.ait-themes.com/touroperator/wp1/theme-features/easy-admin/ http://preview.ait-themes.com/touroperator/wp1/theme-features/premium-admin-panel/
Default-user

I’m still not seeing geolocation implemented on the tour operator theme. It’s not functioning like the business finder theme. Can you update on what has changed on your demo theme here? (I’m just not seeing anything that has changed). Thanks-

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is it possible for hotel owners who’ve signed up with my site, to easily offer the reservation option on their own branded website?

Default-user

The yellow search form near the top right of the index page. I would want to placw that search box on other html websites and show the results on the main site.

Default-user

I’ll msg you an example

ait

You’ll have to find a way how to read form on other html websites and then submit it to the main site, but it’ll work.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Can the comment/review section be limited to only those people that have booked through the website? I don’t want to waste my time cleaning up junk and bad reviews.

ait

Sorry this is not implemented. Users who book via the site don’t need to register on the site.

Default-user

Can the reviews and comments be turned off?

ait

Yes of course, you can turn them off. Thanks.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is there an option which allows visitors to notify admin of incorrect or out of date information – similar to a claim listing option. This would help admin to keep listings current as admin may not be notified of properties that close down or change hands.

ait

Sorry this option is not available.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Can a variety of categories be used such as accommodation, restaurants, tours, etc on the one install? If so, how many tiers can be added per category? eg; accommodation>hotels accommodation>motels accommodation>guesthouses restaurant>indian restaurant>french or NewZealand>NorthIsland>Auckland etc

ait

You have full control over categories and subcategories, you can make a structure like in Directory or Business Finder theme. No problems. Thanks.

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