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Hi, can I add Direct Bank Transfer and Over The Counter payment options? Thanks in advance!
Sorry we don’t have that feature :/
In this , you may create static contact form and guide your customer to do via email directly.
Hi Guys, cool theme.
Is it possible to get the website part : “Most Popular Packages” as a plugin?
Or would it be easy for me to buy this team and copy that part to another wordpress site?
Unfortunately we don’t have it as plugin. It comes with the theme only.
Thanks for interest by the way
Hello.i just purchased this template and i need a guide or a documentation to help me put it online.i have already have a domain name and host info..i dont have experience in this area…thank you for you assistance
Oh ok, I’ll give you little brief for this.
1. Make sure that you have domain name and hosting. These premium themes don’t work with WordPress.com. You must download WordPress from WordPress.org and install in your host. You can ask your host provide about how to do it.
2. After you set up WordPress site properly, you can instal the theme following this : https://www.youtube.com/watch?v=-noN2OP_9dI (other videos of this theme are here : https://www.youtube.com/user/GoodLayers/search?query=tourpackage )
3. We also provide document for theme usage as well. Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6
After download the package from themeforest.
Extract it. Then you will see the folder ‘document’
Open the file ‘index.html’ with your browser.
Hope this help
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
i was able to install wordpress on my host. Could you put all the elements on this template online if i give you my wordpress login details,of course not on the forum .i want to have the same as on http://demo.goodlayers.com/tourpackage/ ?... , Thank you
You meant setting up as demo site?
Unfortunately our support scope doesn’t include this service However, you may follow this video directly : https://www.youtube.com/watch?v=EsnD7blXSro
And if you have any problems, also feel free to create a ticket in our support site so we can help check out http://support.goodlayers.com
Hello thank you for your assistance. i found it useful. I have an issue with configuration of the Slider and to add the code …here is what i can see from my side : http://vista-trip.com/wp-content/uploads/2016/04/Screenshot-4_13_2016-10_20_58-AM.png
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Hi, I am thinking of buying your theme, and wanted to know if your theme will allow me to offer – “Create your perfect tour!”, where you can buildup a tour from a list of custom activities, e.g. 1. Go to the Zoo, 2. Play a round of golf. 3. Visit the Museum?
Sorry we don’t have that feature in this theme
HI, the theme supports Wordpress 4.5?
As we tested we haven’t found any issues with WP4.5 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.
However, please also make sure that all your being used plugins are compatible with WP4.5 as well.
Can we change the color of this theme ? Other different color instead of blue ?
Yes you can
I have already worked with other themes from Goodlayers and have to say: themes and support are great.
I am now considering buying this theme, but have 2 pre-sale questions:
1. I am going to set up a website that offers safari tours. In addition to these tourse I would also like to show all hotels & resorts I have in the portfolio.
Is there any extension or plugin I could use, to add a hotel post type (similar to the package post type)? I am looking for a solution that automatically creates hotel overview pages like /hotels/southafrica showing all hotels I have set up for south africa rather than setting up all these overview pages manually.
Looking forward to your feedback,
First of all, Thanks for interest and thanks for kind word!
Unfortunately I have no idea bout the hotel plugin as well :/ Sorry about that.. You may have to seek for that.
I’ve installed the theme on a wrong domain and I would like to know if it is possible to move it on another domain without losing the licence.
I’ve tried but I’m not able to see the demo pages and WP also shows me this error message “bad authorization data”
Could you help me, please?
1. Yes you can move it. But you have to remove theme from the first domain first.
2. Please check this out: https://goodlayers.ticksy.com/article/1895/
Is it possible to take the search boxes off. I have a travel club and the trips will be set in stone and only 9 or 10 trips will be listed at any given time.
Yes we can guide to take it off.
Please do refer to Private Ticket #743396. Thanks.
Hello team, how are you doing today.
Actually, i got an email from your on 12-dec-2015 saying to update my theme. But i not updated till now and i want to update now. I have some questions before updating.
1) How to update the theme ?
2) If the update the theme, Do i need to create my website again from scratch ?
3) if i update the theme, Does my seo settings changes and my ranking decreases ?
Kindly let me.
also i found that review schema for my website is not working it seems. Is this because i did not updated my theme ?
Please answer my questions. Thanks in advance. bye.
1. Please check this : https://goodlayers.ticksy.com/article/1893/ and https://goodlayers.ticksy.com/article/2124/
3. No, your setting will still remain.
I don’t think so because by updating theme, only some part of codes are changes and it’s nothing to do with SEO stuff.
How can i use global distribution system (https://en.wikipedia.org/wiki/Global_Distribution_System) in this theme?
I need to make a website for airline tourism firm.
I don’t know about that as well I haven’t used such a system before. You may have to ask for system provider if it can be used with WordPress or not.
This theme seems almost perfect for one project, but I need to ask one importent pre-sale question:
Does your theme with plugins have the possibility to have routes with bus stops along the way with possibility to accept passengers on those stops with reduced prices?
Hi, which option allows you to change the color of the bar where the logo and main menu are? I can’t find it and the color is too dark for my logo. Thank you!
That header bg is being used under image so if you want to change, you will need to replace the image in this path : “wp-content/themes/packagetour/images/header-background.png” (Replace with your own image color)
If you have any further questions, feel free to submit a ticket in our support site http://support.goodlayers.com
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
I can only provide support your here at this time.
Guys your support is too slow plz chk https://goodlayers.ticksy.com/ticket/761970
Sorry the problem. The reason you got late reply was you keep pushing the ticket so our supporter couldn’t see the notification. Because normally, we will answer the oldest tickets first and when you reply to the ticket, the replied date will be changed. So next time when you submit ticket, please don’t reply until we get back to you.
This theme seems almost perfect, but I need to ask few important pre-sale questions:
01. If any possibility to add WordPress Mega menu plugin to your theme? I want to added to Location page
02. If any possibility to add Instagram social media Icon to social media area in home page and Contact us page?
03. Your theme only support for PayPal only or We can able to added our own Internet payment gateways (IPG) such as Credit Cards Payment, Bank transfer, Ez Cash and If there are paid for such an any mode their getting invoices or any other payment received acknowledgment.
We are waiting gets good responses from your end.
1. Yes you can use third party plugin.
2. We can guide you to replace logo tile with one you don’t use easily
3. Sorry that can’t be done easily. It requires heavily cusotmization.
Thanks for your reply. in # 03. your programmers can be able to do customization for additional cost involvement
Unfortunately, We do not accept any additional projects currently as we are really busy these times
You may have to hire other coders to implement this.
All the things done correctly. I want to add demo site “book now” appearances in to the my site also. how can I added Paypal function and rest of the appearance to my website book now button.
Okay I’ll Submit a Ticket
Hi, I would like to purchase your theme. Our page is in German. We are a travel agency for offroad tours. Does the search function work with German languages? Is there a way to search for extra fields like “Difficulty” for the tours? How do I add a “search for package form”: Is it a short code or do I generate a form with contact form 7? Thanks for your help.
1. German language would not be a problem. You can also translate theme using localization.
2. To add more field, I’m afraid you need to cusotmize code directly in this case. If you don’t know how, you may have to hire coders to do it.
When I tried to change the logo, it didn’t change. Under “header/logo”, it shows as a broken image icon. I also tried to upload demo.xml, everything is then messed up.
This is a terrible theme.
Sorry for problem. First of, please check this : https://goodlayers.ticksy.com/article/6645/
If still doesn’t help, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
How to insert link on footer/copyright session?
Go to admin panel > overall element > copyright/footer and put the anchor tag in there directly.
If you have further questions, please submit ticket in our support website? Our dev and supporters are only provide support in there, not here.
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
how to active Coming soon mode in this theme?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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