615 comments found

Hello,

“How can i set ‘book now’ form like demo on my site? Where is the form and paypal options?”

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Kienrvn Purchased

I bought your wordpress interface, but I do not know how to change url: domain.com/package into domain.com/tour. Look forward to receiving your help. :(

GoodLayers

To change site url, it’s not about the theme at all :(

You must follow Wordpress instruction directly > http://codex.wordpress.org/Changing_The_Site_URL

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Default-user
Kienrvn Purchased

Part tour on my website: http://dulichhangiare.com/wp-content/uploads/2014/09/9-13-2014%209-10-14%20AM.png does not display like http://dulichhangiare.com/wp-content/uploads/2014/09/9-13-2014%209-09-52%20AM.png you can demo your detailed instructions to help me? Thank you. And I can’t change url domain.com/package into domain.com/tour.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Pre Purchase Question:

Can you display a demo of a FULL WIDTH (no sidebar) single package, please? Is this possible using only layout options or will I need to edit CSS and single php?

Cheers

pixelgrease

Please disregard, I found on your youtube the information I needed .. and purchased :)

GoodLayers

Oh thank you very much :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

COMPUTERD Purchased

PLEASE HELP:

Need a refund, bought this theme without knowing it does not support other payment method or gateway, as it only support Paypal. Need a new theme with Woocommerce ASAP. :crying: :crying: :crying: :crying:

Thank you!

GoodLayers

Hi there,

1.) Sorry the theme supports only Paypal gateway for paying only but we also have contact form instead for manual transfer..

2.) However, if you want to use Woocommerce, this theme supports it, You can download it for free here > http://wordpress.org/plugins/woocommerce/

3.) If you still need refund, you can’t do anything about it. In this case, you have to contact Envato support directly. > https://support.market.envato.com/hc/en-us/requests/new

Hope this help :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hi

is this theme compatible with OpenCart?

Cheers

GoodLayers

Hi,

nope, this theme is only for Wordpress platform :/

Thanks for interest by the way :)

Contact form 7 shortcode not working on homepage. “Book Now” option is not visible. thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

becheru Purchased

I can’t log into the support for this theme, so I’m gonna explain what’s wrong here and I hope you can help me. I created a static page and uploaded a slider on it, all the things were just fine. But then I thought I should change the name of the static page, and I deleted it and created another one. After this, the footer disappeared completely on any page I access and in the bottom left of the page appeared the message “Sorry, that page does not exist”. And by the way, the settings you provide for this theme aren’t easy to understand and don’t cover the whole website, as a paid theme should do.

GoodLayers

Could you please explain how you couldn’t access to support site? I’m sorry but our supporters/devs are only provide support there..

http://goodlayers.ticksy.com/
GoodLayers

Please try to click on this to retrieve password > http://take.ms/m8Jv9

And for submitting the first ticket, you will be required this code : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png

ikramage Purchased

try to install theme but is not installing ( Failure Notice )

help us

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Kurawit Purchased

Hi,

Is there any updates coming soon? I love your theme but like to know if there is a plan to add accommodation or airport transfers products. I have solved it by build it my self for now.

cheers, and thanks for great theme.

GoodLayers

Really sorry we’re not planning for accommodation nor airport transfers for this theme :(

becheru Purchased

How can I add a website translate button, a language switcher if you may? I don’t want it in a sidebar or as a widget, I want it right above the navigation menu is, near the mail and phone number.

I can’t log into the support so that’s why I’m asking here. It says my e-mail isn’t registered, even if I registered.

Default-user
becheru Purchased

And don’t know how to add the inner package name and price like your demo homepage. The only option is to show the name of the package outside the thumbnail, and I want it inside with the price too.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

For your problem with support site, Can you send email that you need to register via the form in my profile page? I’ll register for you directly :)

GoodLayers

However, Did you create an account on our support site yet? > http://take.ms/kc1T2 If you did but couldn’t login, please try to reset password > http://take.ms/6Eixq (Don’t forget to check in junk box as well)

Sorry, my english is not good. I want to ask, why the look of the website is sometimes like this. I do not understand, because there’s nothing I change the template.

Link screenshot: https://app.box.com/s/8nyljgnkok3xmiloy5et

This is of course disturb our performance in serving customers.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Default-user

Ok, thanks

presales question: 1) does the theme support 100% WPML? or are there any open issues? want to have 3 languages included. 2) is there the option to edit the TOUR/ PACKAGE SEARCH FORM? delete some columns such as the date and maybe add other options like Tour type. Does the Search Form refer to defined categories? Thanks so much for your quick reply and have a great day!

GoodLayers

Hi,

1. Yes

2. You can only delete fields, it needed to be remove in code but we can guide which file. Nope it’s not category.

Cheers! :)

Default-user

thanks a lot!

jordivid Purchased

Hi,

I’ve updated the theme to version 2.0 and since this change i can not see menĂº background color.

I can change MAIN NAVIGATION BACKGROUND HOVER option, but I ca not find MAIN NAVIGATION BACKGROUND option.

http://www.sportplay.es/

Is this change something new or an issue?

regards

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hi,

Pre-sales questions:

1 – Can I add a slide to the tours? I mean, instead of appearing the featured image in the tour details page I would like to have a slide here, using layer slider or other. Can this be done?

2 – In the impossibility of substitute the featured image in the tour details page with a slide, can we add more featured images and will the system present them as a slide?

3 – If none of the above options are possible, what solution do you offer to show a slide on the tours detail page?

Your earliest reply will be appreciated.

Regards

GoodLayers

Hi,

1.You meant putting slider in this page? http://themes.goodlayers2.com/tourpackage/package/rome-city-tour/ Yes in this page you can put slider as Layer slider shortcode :) But it will show within this area > http://take.ms/EF0Dm Not the top one.

2. I’m a bit confused on this :(

3. -

Thanks for interest by the way :)

Default-user

Hi,

Thanks for your reply.

Regarding my 2nd question, as you know Wordpress allows the use of more than 1 featured image. If this option is activated and if I have lets say 3 featured images will the package show the featured images as a “slide”?

Do you understand what I’m asking?

Now, I was checking the package page and I have a question. Is there a shortcode for the “Book Now” button?

Please check the image in attached to see what I mean – https://www.dropbox.com/s/0v23vbv2tshiasd/Tour%20Package.png?dl=0

Thanks in advance.

Regards, Oliveira

Hello there, Nice Theme! Pre-purchase question: Is is possible to set a similar sequence booking as your “Book Your Travel” Theme? Just to be sure that the customer can choose his dates, Number of PAX, and enter all his Info before go to paypal gateway? All those booking feature and settings (for the tours) that are in “Book Your Travel” Theme does exist also in this theme? Regards Chris

GoodLayers

Hi,

Well Customer can’t put the date because the date need to be specified in package description. In this case, you can skip the date in description > http://take.ms/wgDFz And let customer fill in addition note directly > http://take.ms/6Gy46 For PAX, I’ll confirm with you later

Default-user

So far it look that your theme will not fit my needs, as I need to creat something with those kind of feature: http://www.carnival.com/Activities/Excursion/511008 I am correct need I to search another theme, or it is a way to set this nice tour-package with online booking one day tour?

Default-user

And it look that your “book-your-travel” theme will fit better my needs, cause I need to create a website oriented to City Tours and One Day Tour sales: Even I like more your “tour-package” Theme! Sad

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