728 comments found

I am a Grand College customer and I am thinking of upgrading my site to Tour Package. I can’t quite figure out the best way to build the new site and keep my Grand College site live. Is this within the scope of your support?

GoodLayers

Hi,

Sorry we don’t provide support for migrating to new site/themes. Anyway, about your issue, Can you try on this plugin? : https://wordpress.org/plugins/theme-test-drive/ Personally, I’m not experienced with this situation as well sorry :(

Thanks for interest anyway :)

Default-user

No problem, I bought it anyway, your themes are always good and well supported…

GoodLayers

Thanks for choosing us! :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Greetings,

My name is Curtis Townsend and I’m interested in the Tour Package template but first I have some questions. Namely, do I need to have working knowledge of program languages to get the template up and running? Second, can the template be modified at all. Specifically, if I purchase I would like to add a “booking” just below the main slider. The section reads:

Prepare To Be Amazed With This Theme

Looking forward to hearing from you.

Cheers,

— Curtis Townsend

GoodLayers

Hi,

1. Nope, but you should have experience of setting Wordpress site first ;) You can try it with default theme first or free theme first. Not sure if you have experience with Wordpress before? If it’s the first time, you might need to give sometime on it to get use to :)

2. To move position within pages, yes you can but just the main slider need to be on the top ;)

Thanks for interest anyway :)

why they are asking 50$ minimum..charge is $45..

GoodLayers

You meant first deposit? I’m not sure about this as well. It’s marketplace policy which is not us :( If you have question about this please contact Envato support directly. http://support.envato.com

Thanks for interest anyway :)

Hello, I’m looking to buy this Template. I need to know if is possible: 1: The outputs of the travel will be from different cities (the bus will go to different cities to fill the bus seats). 2: Add form fields to write the names of assistant (because you can buy a single trip for two people but we need to know the full name of these people) 3: Limit stock. On a bus there are only 55 seats. 4: The day before the departure of the bus, at 12:00 AM the web must automatically close the booking. 5: A promotional code to apply discounts

thanks!!!

GoodLayers

Hi,

1. In this case, you can categorise it by package category. You can choose particular category to show in package pages.

2. We’re using contact form 7 plugin as booking form, and yes you can add more fields in the form.

3, 4, 5. – nope we don’t have it sorry :/

Thanks for interest anyway :)

Quick question – how often is the theme updated? Thanks! :)

GoodLayers

Hi,

First of all, Thanks for interest :)

We normally update when new bugs found but right now, it’s pretty stable ;)

Hi I’m trying to log in to the support forum but it won’t recognise my email address? Since updating wordpress I have lost the footer & twitter feed on my site?

GoodLayers

Hi,

We moved support site to this > http://goodlayers.ticksy.com/

You have to register again :)

How can I install the language translation ? I am having an user administrator who doesnt know English that well. It would be a relief for her to have the admin pannel in Russian.

Thank you

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi, How payments are made ? Is it possible to use it in combination with checkfront ?

thnx

GoodLayers

Hi,

The booking form will send by email only. Author have to deal with customer directly by email. Anyway we’re looking to integrate paypal payment with this one but can’t promise about this yet.

Hi Goodlayers’ team,

I love your theme and about to buy it. I have some pre-sale questions. Frankly, I am new user in WordPress, so yet have no skills in coding and etc.

So the question is: is it possibe to make itinerary list of tour something like in this page http://themextemplates.com/demo/midway/tour/hanging-rock? I am talking about Day 1, Day 2 and etc. It is much more pretty than just text… Also, would it possible to create a table (which could be edited in menu for each tour) with price and hotel types (Like in the page I show)?

Sorry for that kind of question and thank you in advance :)

Best regards, Umid

GoodLayers

Hi

Thanks for interest :)

About your questions, well, we do not have that day1, 2 styling. In this case you will have to creat html code and style it directly :/ . For table, yes you can have it :) you can call by table html code directy.

Cheers

Hi, All packages, shows page not found, http://reseriet.se/package/paris-and-bordueax/.

Any idea?

GoodLayers

Please go to setting > permalink . Change it to default one and change back.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through our support website http://goodlayers.ticksy.com

Thanks so much!

Questions before purchase.

1) Is it possible to set the menu float when I scroll the page?

2) Is the purchase license including future upgrade?

Thanks

GoodLayers

Hi,

1. nope, we don’t have in this theme :(

2. yep sure :)

Thanks for interest anyway :)

Hi, When we got the wordpress site on the correct server the gallery stopped working and now I can´t edit it.

Please if you know something about how to fix it, let me know.

Thanks.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

elias90 Purchased

Hi, 2 questons.

1- This ( http://cl.ly/image/1F382x3s3U0r ) is a screenshot about my sidebar and package elements list. Can i replace the time with the price about the package?!

2- you plan to update the template and add new features?

Thanks.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hallo, kann ich dieses Theme auch farblich anpassen? Statt des Blau? Danke

Hello, I can customize this theme and color? Instead of the blue? Thank you

GoodLayers

Hi,

Yes, you can change blue color to another ;)

Hi,

Pre-sale question. I have noticed that after upgrading to Wordpress 3.9 lots of themes and plugins have problems with shortcode button not working. I would like to know whether your theme is 100% Wordpress 3.9 ready?

GoodLayers

Hi,

Yes, this theme works with 3.9 but make sure that all plugins you’re using are compatible as well.

Cheers! :)

Hi, great theme..

i have some problem in the theme, please guide me to solve this issue.

What I do: 1. Install Latest Wordpress 3.9 (I’ve try to downgrade to 3.8.3 but same errors) 2. Install Latest Themes v1.02 3. Import Default Settings (Admin-Panel-Setting(Color Included)) 4. Import Dummy Data (demo-content) 5. Import (slider-data)

I’am Using: - Windows 7 Ultimate Operating System - Mozilla Firefox 28 and Google Chrome Version 34.0.1847.116 m

Error Location : http://masindocitytour.com/homepage/

Problem: - LayerSlider Not Showing - Javascript erorr, When I use firebug 1.128 on mozilla firefox 28, I’ve found this 2 errors:

(1) SyntaxError: unterminated string literal ...(’\\b’’\\b’,’g’),k©)}}return p}(‘16 9E(e,t,n){10(28 e==”aE”){12 r=34(”#”... http://masindocitytour.com/wp-content/themes/tourpackage-v1-02/include/plugin/layerslider/js/layerslider.kreaturamedia.jquery.js?ver=4.6.0 line 13, col 60 (2) ReferenceError: lsShowNotice is not defined ...eof lsjQuery.fn.layerSlider == “undefined”) { lsShowNotice(‘layerslider_3’,’jque… http://masindocitytour.com/homepage/ Line 316

My questions: (1) How can I solve this problem? (2) If solving problem is taking time, is there any other solution? I don’t really need LayerSlider. Ordinary/Simple Slider but Works will be fine to me.

thank you.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hello! when is going to be compatible with wordpress 3.9? :-( I’m having an “Bad Authentication data” error… Thank you!

GoodLayers

This theme is already compatible with 3.9

Per your problem > http://goodlayers.ticksy.com/faq/1895

Hope this help :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Hi. Is there a HTML version of the site included in the package? BR, Olivier.

GoodLayers

Hi,

nope we don’t have html template for this :/

Is Tour package theme compatible or support “All In One SEO Pack” Plugin?

GoodLayers

Hi,

Not sure about this one but ‘Yoast SEO’ should be fine.

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

How to add packages to the menu??

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

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