564 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
https://www.dropbox.com/s/pp2hd13ktgd2wln/prob.png

why did my thumbnail not come out?

and my slideshow didnt come out after i import the file. please help

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Very nice Theme Now i am going to buy this Theme I have a questions

I am going to use contact form as a INQUIRY FORM i want to add more fields

can i add extra fields?

GoodLayers

Hi,

For contact form, yes it’s possible because we use contact form 7 plugin for that.

Thanks for interest by the way :)

GoodLayers

BTW, if you’re using Paypal feature, you will not be able to add fields.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
zumaxb Purchased

Please be so kind to explain how, on your new Ticksy support page, can I search for Issues with 1) “main navigation” for 2) “the theme Tour Operator”?

I know how I can search for one or the other but either bring up too many results for them to be of any use.

Thank you

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user
zumaxb Purchased

Do I have to register with your new support site or does my old login work?

GoodLayers

Nope, you will need to create a new account on our new support site.

Cheers! :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Indonesia

Hi,

I must buy this theme, exactly what I need for my project. Though I still have a question about the palpal part:

How to set the paypal up? I mean, we have different prices, and we need client to just pay us 30% of down payment for the tours they are buying. Can your theme deliever this task?

I really appreciate if you could reply soon.

Thanks!

GoodLayers

Hi,

You may see this > http://themes.goodlayers2.com/tourpackage/document/#k6 It teaches how to set up the paypal payment.

BTW, the payment amount will be only the same of the number that appear in price tag > http://take.ms/FPHSF

aguskc

Hi, the page cannot be zoomed on my phone… can we make it zoom-enable? I hope this is possible too..

last time i got a theme could not be zoom, and the developer just asked me to change a value on header.php, I hope its that simple.. better yet you have control for it on admin panel..

GoodLayers

Hi,

1. Yes, you just need to remove a line of code. We can guide after purchasing.

2. Yes like your old theme :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

is that you can customize the package-searchform? Change the name of the field names for example: 1 / Where do you go? 2 / When you want to travel? 3 / How many people? + Boutton SEARCH Can we put the custom search below the slider or the slider with fields aligned in horizontal as airbnb.com?

I thought it was possible with this theme ….! thank you

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Argentina
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
juampolo Purchased

How can I give the same style to the BOOK NOW CONTACT WIDGET that appears when you click in BOOK NOW button? because in my site its not appearing in 2 columns… only in one column.

Thanks

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
amiRo11 Purchased

hey, awesome theme!

am i allowed to install on the same domain and the same folder in ftp another page that is the same and only translated to english? i have the main page on german and i want to make a duplicate on the same domain and translate it to english?

it is allowed? thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishaqgul Purchased

hello During the installation. every time one message Are you sure you want to do this? Please try again. and my theme not install what the problem ? please help

GoodLayers

I’m not sure if your sever has limit on uploading file or not..

Can you try to upload theme by using FTP method instead? I’m pretty sure it will work :)

1.) After you download the file from Themeforest, extract the file first.

2.) You will see the file ‘tourpackage-vx-xx.zip’, extract the file.

3.) copy the folder ‘tourpackage-vx-xx’ to the path of ‘wp-content/themes’(via FTP) in your server side.

Hope this help :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

Default-user
ishaqgul Purchased

thanks it’s working :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
drkrule Purchased

Why has the Layer slider stopped working on the homepage, but if I give you the link when is not the homepage it works:

http://www.puertoricotourdesk.com/ http://www.puertoricotourdesk.com/?page_id=4033

Please let me know ASAP how can this be resolved. Thank you.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishaqgul Purchased

hi need help again how to change sub-page -header image how to resolver all pages showing same header and i need all pages different image so please help (http://tinypic.com/usermedia.php?uo=fNkd6hpTbcOMYaf6aNNhJYh4l5k2TGxc#.U6GNGNw0WSo) this images showing all sub header

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ishaqgul Purchased

and one more think my home page fotter can’t show but all other pages fotter showing home page fotter side message display

Bad Authentication data

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased this theme and Image slider is not working It shows the error “[LayerSliderWP]” Slider not found , i am using WP Version 3.9.1 .Help me asap.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased this theme and Image slider is not working It shows the error “[LayerSliderWP]” Slider not found , i am using WP Version 3.9.1 .Help me asap.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

I want to use the SEO Premium plug-in with the Tour Package template. Does anybody know if they are compatible with each other?

Kind regards!

GoodLayers

We haven’t tested this one before sorry :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I would like to set it up and add the pay pal later.. thats easy enough yes?

GoodLayers

Hi,

Yep sure :)

Thanks for interest by the way :)

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
vsoft Purchased

Hello, Would it be possible to show a package filter by categories?

GoodLayers

You meant the filterer like this? > http://themes.goodlayers2.com/tourpackage/3-columns-jquery-filterer/

Well package doesn’t have this function :/

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

How to create new “RIBBON TYPE” inside packages?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This theme – in my opinion- could have been made better. This is what we get for trying to save time instead of just building one. To many bugs in this theme and a lot of wasted time.

GoodLayers

So not sure what’s your problem? Could you explain to us if you think you find any bugs so our dev can fix it ASAP :) ?

BTW, you can report bugs in our support site > http://goodlayers.ticksy.com/

Thank you very much!

  • Exclusive Author
  • Has been a member for 0-1 years

Add items option is placed in add new page. I want same option in add new portfolio also, guide me what i want to do?

GoodLayers

Hi,

Sorry we don’t have page builder in posts. It’s only for page.

Cheers! :)

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Goodlayers,

Could theme be use by multi-users for listing and before they have to register and pay through paypal ?

Thanks, Feby

GoodLayers

Hi,

You meant to set amount of user when purchasing package?

Right now we don’t have it but we will put this in next update :)

(Not sure I understood you correctly or not? )

Default-user

Hi Goodlayers,

I meant users could post this tour content ( http://themes.goodlayers.com/?theme=tourpackage ) by themselves and before posting, they have to register and pay via PayPal through the fron-end submission..

1. Does tour package theme has the functionality like the above?

2. Who post this tour content ( http://themes.goodlayers.com/?theme=tourpackage ) ? Website Owner or Travel agency/egent ?

Thank you for your explanation..

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