110 comments found

Hi, I really need some help here i am trying to translate buddypress and s2members but anything i do wont work especially with buddypress i tried bp-custom.php file with the typical php code in it created po mo files translated some strings and nothing works i tried codestyling localization but any plugin i try to translate it seems somehow the theme overrides anything i do does anyone know how to translate those ? even the theme it self ex. the “more” string i translate it with poedit the original file but still nothing happens anyone with a complete translation tut or something ? any help would be really appreciated please no wpml or premium plugin suggestions already know that so if please somebody could help me themecanon just ignores me every time i ask for help so.. :/

ThemeCanon

Hi, for each 3rd party plugin you need to seek information on how to translate from the plugin author/forums. For example buddyPress has its own set of documentation here: https://codex.buddypress.org/translations/

It sounds like you could have a general issue with translating plugins as many of the “more” strings in our theme also originate from the theme plugins. Notice that your plugin .po/.mo files must have a very specific naming-syntax. If you send us an email through the email form on our profile page or the support tab we can send you detailed information on how to translate our theme and theme plugins.

Regards, Theme Canon
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rik6167 Purchased

Hello I just bought the theme and was trying to install it and I am getting this error on my local server and on live server as well. I had install number of wordpress before as well.

Fatal error: Call to undefined function get_header() in C:\xampp\htdocs\itwo.local.com\index.php on line 3

Can you please help. Its needed to get done asap.

ThemeCanon

Hi, there seems to be a problem with your WordPress installation. Are the standard WordPress themes running as expected?

Regards, Theme Canon
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Hi, I just can’t figure out the portfolio page the way you have it in your sample website. Please help!

ThemeCanon

Portfolios are created the same way as galleries which is described in the documentation (can be accessed through Trades settings > Help) – only difference is you set the portfolio to open a post when clicking the image (in the Page Settings) instead of a regular gallery where you would set it to open a lightbox.

Regards, Theme Canon
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Default-user

ok. thank you I just figured that out:). I set each post on boxed and hide the featured image in the post when clicked on. Also is there a way from each individual post to get back to the main portfolio?

Default-user

also I have it set on gallery – there is no option for portfolio. I don;t have the sidebar on every single post….

How can I remove the grey bar that by default appears beneath the main menu background? It’s like a divider. Also how can I change its colour?

ThemeCanon

Hi, to remove add the following to your Final Call CSS section in the advanced tab:

.feature hr{ display: none; }

or to change color, this is controlled by the border color in the appearance tab..

Regards, Theme Canon
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Hi. I have a question before I purchase this template. Is it possible to display the post’s details (author, date, tags) just under the post’s title as it happens in Nosh template? Thanks in advance

ThemeCanon

This would involve having to customize the theme templates with some coding.

Regards, Theme Canon
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Default-user

Thanks for your reply. I wonder if it’s possible to purchase your ‘Trades’ template with the following customisations: 1) blog page without left sidebar but with posts details (authors, dates, tags) just under the posts titles; 2) a new post style available, with post details (author, date, tags) just under the post title as in ‘Nosh’ template. Is it possible to have these customisations done and – if so – how much would the customised “Trades” template cost?

Thanks in advance.

ThemeCanon

Hi, sorry but we do not offer customizations, we suggest you can hire a developer from Envato Studio for an hour or two. Or Nosh has all the features of trades, plus more. You could look at just using Nosh, all the appearence options will allow for color and font changes to make it look like trades.

Regards, Theme Canon
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nswingle Purchased

Hi,

Can you provide the latest update of the Revolution Slider? I’m experiencing issues due to incompatibility between the v4.1.4 of the Revolution Slider and v4.2.1 of WordPress.

Thank you!

Default-user
nswingle Purchased

I had not. Thank you, I’m good to go

Default-user
nswingle Purchased

So the theme updated appropriately, including the Trades plug-ins. However, the Revolution Slider was not updated. Is there a separate step I need to take to update the slider? I am prompted for a .zip file in the Revolution Slider area of the Dashboard to update the plug-in. Does the Trades theme update store that zip file in a certain location? I did not see any instruction on this aspect of the update in the theme documentation. Thank you again for your help and patience.

ThemeCanon

What version of the slider do you currently have?

Regards, Theme Canon
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Hi I am having trouble adding formatting to the text – like “bold” text…etc….can you help please?

ThemeCanon

We need to verify your a customer, so email us your purchase code please.

Regards, Theme Canon
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Default-user

where can I email you? The email link takes me to your website and to subscibtions to your newsletter. Also I can add Italic formatting as well not even with the html.

whizbang Purchased

I believe I have the latest version of Trades installed (no update is indicated in Envato Toolkit). But revolution slider is not working properly. I did a manual update of the slider (by downloading the current Trades pkg and installing the plugin) and it is still showing version 4.6.5. Can you help?

ThemeCanon

Hi Whizbang,

If you have updated your theme to the latest you also need to update the Core Plugin as well. please deactivate and delete the current one, you should then be prompted to reinstall a new one. This should fix the problem.

Regards, Theme Canon
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Hi, I would like to disable theme’s lightbox to activate Simple Lightbox. Now I have both, and theme’s lightbox is still visible under Simple Lightbox. Since theme’s lightbox is not a plugin, how can I disable it? Thank you.

ThemeCanon

Hi, please send us an email through the email form on our profile page or from the support tab. Make sure you log in using the same account that purchased the theme – we need this to verify that you are eligible for support. Your previous support mail as well as this profile is not registered as a customer.

Regards, Theme Canon
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Hi, I would like to disable theme’s lightbox to activate Simple Lightbox. Now I have both, and theme’s lightbox is still visible under Simple Lightbox. Since theme’s lightbox is not a plugin, how can I disable it? Thank you.

ThemeCanon

Hi, please send us an email through the email form on our profile page or from the support tab. Make sure you log in using the same account that purchased the theme – we need this to verify that you are eligible for support. Your previous support mail as well as this profile is not registered as a customer.

Regards, Theme Canon
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