ThemeCanon

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113 comments found.

Hi, I really need some help here i am trying to translate buddypress and s2members but anything i do wont work especially with buddypress i tried bp-custom.php file with the typical php code in it created po mo files translated some strings and nothing works i tried codestyling localization but any plugin i try to translate it seems somehow the theme overrides anything i do does anyone know how to translate those ? even the theme it self ex. the “more” string i translate it with poedit the original file but still nothing happens anyone with a complete translation tut or something ? any help would be really appreciated please no wpml or premium plugin suggestions already know that so if please somebody could help me themecanon just ignores me every time i ask for help so.. :/

Hi, for each 3rd party plugin you need to seek information on how to translate from the plugin author/forums. For example buddyPress has its own set of documentation here: https://codex.buddypress.org/translations/

It sounds like you could have a general issue with translating plugins as many of the “more” strings in our theme also originate from the theme plugins. Notice that your plugin .po/.mo files must have a very specific naming-syntax. If you send us an email through the email form on our profile page or the support tab we can send you detailed information on how to translate our theme and theme plugins.

Regards, Theme Canon
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rik6167

rik6167 Purchased

Hello I just bought the theme and was trying to install it and I am getting this error on my local server and on live server as well. I had install number of wordpress before as well.

Fatal error: Call to undefined function get_header() in C:\xampp\htdocs\itwo.local.com\index.php on line 3

Can you please help. Its needed to get done asap.

Hi, there seems to be a problem with your WordPress installation. Are the standard WordPress themes running as expected?

Regards, Theme Canon
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Hi, I just can’t figure out the portfolio page the way you have it in your sample website. Please help!

Portfolios are created the same way as galleries which is described in the documentation (can be accessed through Trades settings > Help) – only difference is you set the portfolio to open a post when clicking the image (in the Page Settings) instead of a regular gallery where you would set it to open a lightbox.

Regards, Theme Canon
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ok. thank you I just figured that out:). I set each post on boxed and hide the featured image in the post when clicked on. Also is there a way from each individual post to get back to the main portfolio?

also I have it set on gallery – there is no option for portfolio. I don;t have the sidebar on every single post….

How can I remove the grey bar that by default appears beneath the main menu background? It’s like a divider. Also how can I change its colour?

Hi, to remove add the following to your Final Call CSS section in the advanced tab:

.feature hr{ display: none; }

or to change color, this is controlled by the border color in the appearance tab..

Regards, Theme Canon
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Hi. I have a question before I purchase this template. Is it possible to display the post’s details (author, date, tags) just under the post’s title as it happens in Nosh template? Thanks in advance

This would involve having to customize the theme templates with some coding.

Regards, Theme Canon
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Thanks for your reply. I wonder if it’s possible to purchase your ‘Trades’ template with the following customisations: 1) blog page without left sidebar but with posts details (authors, dates, tags) just under the posts titles; 2) a new post style available, with post details (author, date, tags) just under the post title as in ‘Nosh’ template. Is it possible to have these customisations done and – if so – how much would the customised “Trades” template cost?

Thanks in advance.

Hi, sorry but we do not offer customizations, we suggest you can hire a developer from Envato Studio for an hour or two. Or Nosh has all the features of trades, plus more. You could look at just using Nosh, all the appearence options will allow for color and font changes to make it look like trades.

Regards, Theme Canon
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Hi,

Can you provide the latest update of the Revolution Slider? I’m experiencing issues due to incompatibility between the v4.1.4 of the Revolution Slider and v4.2.1 of WordPress.

Thank you!

nswingle

nswingle Purchased

Re-install from where? It currently gives me the option to upgrade the plug-in. However, I am prompted for a .zip file in the Revolution Slider area of the Dashboard to update the plug-in. Does the Trades theme store that zip file in a certain location?

nswingle

nswingle Purchased

In you suggestion to deactivate and delete the Revolution Slider plugin, what will trigger the prompt to re-install the new version? Can you please be more specific.

When you delete the Revolution Slider plugin the theme will detect that no Revolution Slider plugin is installed and will display a prompt that will allow you to install the latest bundled version of plugin.

Regards, Theme Canon
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Hi I am having trouble adding formatting to the text – like “bold” text…etc….can you help please?

We need to verify your a customer, so email us your purchase code please.

Regards, Theme Canon
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where can I email you? The email link takes me to your website and to subscibtions to your newsletter. Also I can add Italic formatting as well not even with the html.

I believe I have the latest version of Trades installed (no update is indicated in Envato Toolkit). But revolution slider is not working properly. I did a manual update of the slider (by downloading the current Trades pkg and installing the plugin) and it is still showing version 4.6.5. Can you help?

Hi Whizbang,

If you have updated your theme to the latest you also need to update the Core Plugin as well. please deactivate and delete the current one, you should then be prompted to reinstall a new one. This should fix the problem.

Regards, Theme Canon
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Hi, I would like to disable theme’s lightbox to activate Simple Lightbox. Now I have both, and theme’s lightbox is still visible under Simple Lightbox. Since theme’s lightbox is not a plugin, how can I disable it? Thank you.

Hi, please send us an email through the email form on our profile page or from the support tab. Make sure you log in using the same account that purchased the theme – we need this to verify that you are eligible for support. Your previous support mail as well as this profile is not registered as a customer.

Regards, Theme Canon
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Hi, I would like to disable theme’s lightbox to activate Simple Lightbox. Now I have both, and theme’s lightbox is still visible under Simple Lightbox. Since theme’s lightbox is not a plugin, how can I disable it? Thank you.

Hi, please send us an email through the email form on our profile page or from the support tab. Make sure you log in using the same account that purchased the theme – we need this to verify that you are eligible for support. Your previous support mail as well as this profile is not registered as a customer.

Regards, Theme Canon
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Hello- The menu cuts off and does not allow to scroll on the tablet view. Is there a way to make it scroll like the mobile version? http://www.cssdtv.com Thank you!

Hi, I have just tested your site on a tablet and am not able to locate the issue. Can you please write us and email through the email form on the support tab and make sure you include more info (what size tablet are you on?) and perhaps include a screenshot.

Regards, Theme Canon
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Hello- I don’t know where the support tab is. Can you please help me out? Here is more info. I have tested it on 3 different iPads. All have the same result. One of the screen resolutions is 768×1024. Please view it portrait and not landscape. Click the menu and view the dropdown. You will see that the bottom links are cut off and you are not able to scroll. The scroll works on mobile but not on iPads in portrait. I will send you a screenshot and a video if necessary if you can please provide me a link to the Support Tab. Thank You!

Hi Here is the support tab: http://themeforest.net/item/trades-multipurpose-business-wordpress-theme/7623325/support

I have tested your site again, and don’t get that issue. can you include what page your on when this happens to you?

Regards, Theme Canon
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Hi There,

I have a problem regarding the Blog/Category Page. I would like to display only posts from the category “blogs”. Can not find this page option: http://themecanon.net/themes/trades-corp/category/timeline/

I tried to simply check the box “Hide from blog” in all posts. This works for the blog overview, but they appear anyways if I klick on the “prev” link insight a post.

Can you recommend a workaround?

Thanks and best, Konrad

Hi, please send us an email through the email form on our profile page (or from the support tab) and we will try to point you in the right direction.

Regards, Theme Canon
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Thanks, I will… By the way: great theme, love it!

Hi, About “Text Section” in “Pagebuilder”. By adding a background image, it is not added as full-width forced, but to its original size. How can I make it full-width? “Image” of “pagebuilder” do it correctly, since there is the option “Full-width” Thank You.

Not by nature, but you made it possible at Image block at Pagebuilder just by adding the “Full-width fit” chekbox. Nature could also be corrected at Text section the same way. So helpful because, who wants a bakground image that you can never controll how it’s going to be seen in different screen sizes? Thank you.

Ok. However, I’m doing my best to add css to this “text section” block acording the infomation in the link you provided, but nothing changes, no matter the combination I add. No bakground image. Could you please let me know what exactly I should add to “custom block classes” field and to “Custom block CSS” field? Please understand that I have no idea of CSS. Thank you in advance.

The Full-Width option pertains to the container the content is in. On your block’s advanced tab add a class name of BG-full, and then in the css section add the following:

.BG-full{
 background-size: 100% 100%;
}

Regards, Theme Canon
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