875 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
design26 Purchased

I am wondering if you could help me out with this theme. I have been using it for a website now for over a year and haven’t had too many issues. When I open it up there are some color blocks on it that shouldn’t be there. I am using a mac and thought that was the problem but recently opened it up on a pc and the same problem was there. I have no idea what is going on. Hoping you can look at it and fill me in. It wasn’t like this when I first started this website.

Thanks in advance for any help.

The site is www.reinhardtproperties.com

Parallelus

Looking for theme support?

Visit our forums: http://para.llel.us/support/

  • Has been a member for 2-3 years

How in the world do you make the featured content images open up in lightbox just how the demo does this i have been trying this for months and cant figure it out

Parallelus
You must post support questions from the account used to purchase the theme or on our Help Center.

Looking for theme support?

Visit our forums: http://para.llel.us/support/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States

I am having issues with the mega menu. If you follow the link I’m about to post you’ll see that a gap is happening in the menu. It’s really strange.

Click on the “What We Do” Menu

Parallelus

Looking for theme support?

Visit our forums: http://para.llel.us/support/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can you please point me in the right direction on how to change the colour of the sidebar in your traject theme please?

Parallelus

Looking for theme support?

Visit our forums: http://para.llel.us/support/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I purchased Traject, entered the license code supplied, but the Traject support forum will not let me join. Please help. Yes, I already contacted you through your other channels.

Parallelus

I think this was resolved.

Default-user

@Parallelus: Yes, resolved right away, thanks! EVERYONE : I’m guessing Parallelus has NO control over Themeforest’s s-l-o-w registering of purchasers trying to access the support forum.

Traject is a very good theme, thanks.

Parallelus

Ok, great. I think there might be some lag between the API and ThemeForest’s user purchase records. I have noticed recently a few more emails than normal regarding License Codes not working only to get another email an hour later that it worked. If there is any lag I’m sure they’re working on improving or fixing it. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I added a menu item and now the site will not load. I just get a white page. I had to load an old theme to get the site up. any ideas?

Parallelus
We would need to see the site. Please visit our Help Center (link below) and post your issue to our Forum with a link to the site.

Looking for theme support?

Visit our forums: http://para.llel.us/support/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

What’s the font for the Traject logo?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Taran Purchased

Any plans to do a responsive version of Traject?

My client loves their new site http://www.thefishrestaurant-westbay.co.uk/

Parallelus

Thanks, glad to hear they like it!

We don’t have plans for that, sorry.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
pbujok Purchased

I love the theme, I just have a problem with the featured content section; it keeps pushing the second image down into another row on my Chrome browser. The demo works just fine, but for some reason my version doesn’t. It looks normal in internet explorer

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Does Traject support You Tube video? Can’t seem to place it.

Parallelus

Sure, you can post a YouTube video into any WordPress theme directly through the text editor. It is also supported for the gallery/portfolio feature using the lightbox effect shown on the demo.

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Also, when you look at my website, the Dead Light section is done in Home Showcase left, piece by piece. Very confusing. Why can’t I place a Page with all of my information in the same area? Is that possible?

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
mabrams Purchased

Hello – Great theme, thanks!

I am having problems with the category page: even though I have entered image urls into all of the Traject Post Images fields, no images show up. Not sure if it’s a timthumb problem or if i’m doing something wrong?

The page is here: Link

Any suggestions gratefully received!

Thanks

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I have purchased this theme an I love it. I want to create a website for my client using this theme. Can I install the theme on a demo url (say demo.mydomain.com) to show to the client ? and then finally use the theme on the actual client domain ? Thanks in advance ! Regards

I wish to use the theme on only one domain, but only to show the theme to the client i want to install it first on a demo eg. demo.mydomain.com

Parallelus

Sure. It’s fine to create installs for development and testing. The only restriction on the Regular License is you can only produce one final site for each license purchased. This is a very common way for a site to be developed, on a temporary domain, then moved to a final location when ready for release.

We trust our customers and know they have the best intentions and respect for the license and greatly appreciate it. Thanks so much for checking first and good luck on your project.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
rockn Purchased

Hello, I have sent you an email using the suggested request you have advised everyone on this forum to do: Visit our forums:

http://para.llel.us/support/. And have not heard back from anyone, email was sent over a week ago.

Issue I am experiencing is that all three short codes via image(s) are not working.

When inserting the short code for either of the three image options, than entering the URL where it advises me to enter the URL for the image, i get a blank box with a red “X” on the top left hand side of the image (basically notifying you that no image has been inserted, but the box is set-up for an image). This happens to every short code inserted for an image.

Please advise on what I should do. Thank you!

Parallelus

I believe I found your post:

It seems we replied to your question almost immediately. It’s been two weeks since our reply but we had no follow up from you. Did you see our original response?

Hi, rockn.

It looks like you are having problems with the TimThumb script. Probably the first thing you shoud try is to update to the latest version. This post has instructions: http://para.llel.us/support/groups/traject-wordpress/forum/topic/traject-post-images-suddenly-broken/#post-340

Make sure all your server permissions are set correctly because your server is responding with a status of 400 (Bad Request) when TimThumb is trying to access an image. And check with your web hosts that there are not any security settings in place that will prevent TimThumb from working.

You can reply directly to the post on the Help Center if you have additional questions. Thanks.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

rockn
rockn Purchased

Thank you Parallelus, not sure how or why I did not receive notification on your reply but thank you.

One other thing as well, I now see the image but unable to expand the image via light box. The magnifying glass appears on the bottom right hand side of every image, but every time I click on the image, nothing expands.

I have changed the permissions per your request and selected the short code directly from the back end labeled “Styled Image”, and still no luck. Any suggestions?

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Can you use custom backgrounds for Traject?

Parallelus

Yes. It requires updating the CSS file for the skin you are using but can be done easily with a few spare minutes. There are detailed comments in the CSS files and also the help document has instructions related to these custom styling modifications.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy

Dear Sir, I would like to buy your this your theme. I need to get some information about the compatibility of it. Does it support Esrto slider?

Best regards Stefano

Parallelus

I’m not familiar with this plugin. I can’t say for certain if it works or not since I’ve never tested it myself.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Italy
Parallelus

I have not used it so I don’t know if it works with the theme for certain.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I see that we can place the logo wherever we want it. I have two questions about the header. I’d like to create a custom shape instead of placing my logo inside the default logo shape. Is that possible.

Also, I would like to edit the header to have some type of curve shape instead of just the default rectange. Can you please let me know if these edits are possible before I purchase the theme?

Thanks,

Parallelus

The logo “shape” you referenced is part of the demo logo, not a container. Your logo will not appear inside it. If you add your own logo the “shape” will disappear unless you add it yourself to your logo file using the provided Photoshop files.

The curve you were talking about is surely possible, but if you’re not an experienced designer and programmer I would not recommend trying to do it yourself. It’s not as simple as editing a single file and being done. It is going to take a bit of finesse.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Thinking of purchasing. Is this theme responsive - mobile and touchpad-ready? Thanks

Parallelus

The them works will on mobile devices but is not a “responsive” design.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Purchased – Installed – Great Theme!! Just need 2 things from you.

1. The Featured Content Thumbnails on the homepage – I have them set to point to a URL and then using the IMAGE PATH for the URL . But the LIGHTBOX effect is NOT working? How can I get those to open in a Lightbox?

2. Your FOOTER MENU – how did you create that? When I create a menu and put it in the footer – it doesn’t format like yours??

Parallelus

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

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