Hi I can’t see theme in iPhone my site is albumake. com
I don’t know why can you help me
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Hello- We just purchased this and downloaded the zip file. the HTML version is there but the WordPress files are missing. Where do we download the WordPress theme for this??
Inside the download there is a “WordPress” folder with a ZIP file “theme-traject-v1.2.5” and that is the theme. If you don’t see that file inside, try downloading the theme again and extracting it again.
.... Please forgive me, you were correct. I don’t understand why, but for some reason our zip utility wasn’t extracting all the files. My most humble apologies. I downloaded Jzip and now 4 folders show up instead of just 2. Thank you sincerely for your kind reply!
No worries. I probably would have freaked myself if I opened the download and saw nothing but the HTML files.
Had that happened it wouldn’t have even occurred to me to extract it again or re-download. Sorry for not getting back to your sooner.
Why are you ignoring our requests for support? We purchased your $45 WordPress theme but you pulled a Bait-and-switch on us and gave us an HTML website instead that doesn’t work with WordPress!!
We have tried posting a message for you here, and sending an email to your support team, and have filed a support ticket on your website. You haven’t responded. Please respond today or we will have to call AMEX and reverse the charge.
Over 1800 sales in more than 2 years but I knew it couldn’t last forever. Someone finally noticed we don’t include any WordPress files.
But seriously, look inside the “WordPress” folder and if you don’t see the ZIP file you need to download and extract it again because something is wrong.
It’s possible your ZIP extraction software is the problem if you continue to have an issue. I assure you, there are WordPress files included in this WordPress theme.
Here’s to egg of my face (embarrassed), and a most SINCERE apology for my lack of patience. Thank you for your wonderful support, and for building such an elegant WordPress theme. Have a great weekend!!
I’m very embarrassed by my reaction. Once again, thank you for your quick reply.
Do you by chance offer an import file with sample content, so we can make the new template look just like your demo version? Thanks!!
There isn’t a demo content file for this theme.
No worries. Never hurts to ask. thank you again for the outstanding support
A great theme which I have used in the past but no longer as it is not responsive.
One of the reasons it stands out is because of the logo overlaying the slideshow, this is a very individual feature which I would like to use again. Make it responsive please (or make another theme with the logo overlaying slideshow – I’d buy it).
(anyone know of a responsive theme where the logo overlays the slideshow like this?)
I have a quick pre-purchase question. For the logo that I see in the top center of the slider in the live demo and screen shots (the white triangular shape with ‘Traject’ written in the middle of it) – If I upload my own logo, will it be inside of this white shape, or will I just see my logo by itself? I want to be able to upload my logo and not have that white triangular shape around it if possible. Let me know if I can do this! Thanks.
The “shape” is part of the logo file on the demo, not the theme design. If you want the shape around your logo you can add it with the Photoshop files included with the theme. Otherwise it will be just your logo, no shape.
Thanks for the quick response!
Another quick question.. Would it be possible to add a shopping cart or e-commerce feature to the site so I can sell products if needed? Is this fairly straightforward? Thanks.
I know it has been done with Traject, many times. I have not had an opportunity to do it myself so I’m unsure how involved the process wold be.
Hi, I recently purchased your product and have just uploaded it to start the construction of the new site. Although I Have not done much of any drastic, the main slider does not want to appear on my home page… I checked the image paths and such but have yet to figure out what has caused this. I really like how the theme looks in demo but it is simply not functioning for me… Any ideas on what else I can do to make it work?
I forgot to mention, I have the newest version of WordPress. I also don’t have the “disable slideshow” button checked. The home page lines up with both WordPress and the theme…. I just don’t understand
I fixed it sorry
I have purchased multiple themes from you and I have always been happy.. However this time I am a little disappointed. NOT in your work at all but the lack of sample data bothers me. Reading through the comments I see that this has been requested from you allot of times. How hard would it be to export the content from your demo and offer it as a sample file? It would have shown fantastic customer support and made allot of people happy, including me. I think for 45.00 you should have given is the ability to make it look like the demo that made us purchase it in the first place. Just sayin…
If you have it now I would appreciate it id you would email it to me.
its possible a tutorial how to make a portolio page???
Hi. Great theme. I have a question about a quirk I’m seeing though.
I made a child theme to customize aspects of this theme. I noticed that template files in the child theme override the corresponding files in the parent theme just fine (e.g. page-fullwidth.php overrides from the child to parent). However, I placed a customized file page-default.php in the child theme folder and it doesn’t seem to override the file in the parent theme. If I then remover the file in the parent theme, the site throws an error.
Is there something in the theme that could be preventing this file from overriding, or might I be doing something else wrong? Thanks.
Great theme. Awesome support. Come on, responsive!
I have a question about your theme. Is there a way to add social share buttons, like the “AddToAny” plugin to each and every excerpt for the blog posts that would be on the homepage, the category pages and the author pages? Some themes are easy to add that functionality to it.
You can probably do this with a plugin. There are hundreds of them dedicated to social sharing functionality so there must be one that does this.
Love the theme! I have a question on the homepage slider. I added a slide and linked it to a page but when I try to click on the image it doesn’t link to the page.
I’m sure you get this asked all the time (sorry in advance!) – any plans to make this responsive?
No, not this one.
Thanks for the response here. I’m also wondering how flexible the theme is when it comes to localization. I want to work with WPML, and need to know if things like the menu / slideshow components are compatible (as they’re managed through your framework). It’s not mentioned in the documentation, so I’m a bit worried that it’s not supported within the theme…
Look forward to your response, thanks
Is there a way to remove the top navigation bar from the homepage, but still have it remain on all other pages?
Please make the sample data import available. We buy themes to make our job easy but if we want to build the pages from scratch, its another wast of time.
When and how the sample data will be available?
I seen many other people like to have it as well.
This author’s support is 0. did a mistake to buy this theme.
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