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hello. I have a new client with your theme installed it is here: http://cruisedriveflystay.com/ – it is version 1.6 I believe. the current installation is not responsive. Will there be a charge to upgrade to a responsive version? Can this upgrade be accomplished without affecting the current pages? thanks
Sure, all you have to do is install the current version!
Note: please backup any modified files as they will be replaced, or make a full theme backup just to be sure!
Hi, I want to buy this theme for restaurants. Is that possible to change the names and url in dashboard. Please send me details as soon as possible.
Sure, you just need to change custom post names eg: Tour -> Restaurant.
Thanks to send me instant reply. but i want to check the dashboard of wordpress theme. Is it possible. And please first I will see how to change tours to food items. its important for me.
Sure, please email me at email@example.com and I will give you access to demo version so you can check the way it works.
I send u email please reply.
I already replied on your email!
I am interested in purchasing this theme for a tour guide. I see that it is “Translation Ready
.po and .mo files are included on the package, for translation purposes”. Does this mean I can use the WPML plug in?
The po and mo file are only to translate the theme. (If you want to make the site in just one language). If you want to make the site in multi languages you must use wpml or polylang.
Yes you can use wpml plug-in
Hi there – really like the look and feel of this theme. I have a simple travel aggregator booking site that I want to convert to WordPress and your theme seems like it would be a great fit. My question is can I integrate my hotel affiliate and airfare affiliate in the theme’s booking system? I earn revenue through online searches & bookings of hotels and airlines so this would be very important. Users do not pay through my site as they pay on which ever site they choose to book on. I can send you the url of an older site so you can see what I am talking about if that would help.
Please contact me at firstname.lastname@example.org and I will send you a demo version of Travelo. In that way you can see what is included with it and what you can do (if it meets your requirements)
I need support and I have valid license of this theme. But I went to umbrella support and have been trying to add my license code selecting travelo, but the button is not even working at all.
I can’t really get any help from you guys and this is really frustrating.
Sorry for this!
Contact me via email at email@example.com
And also sorry but our team is out of office during weekends.
Hi, already contacted but haven’t found any response from you.
It seams that you have bought a different theme.
That was the reason why you couldn’t register to the support site.
I have sent you an email explaining all things
sorry about my english.
already bought yout Arctic theme, its awesome.
i’m planing to buy hotel theme but i have a question that important for me.
when a customer books a room, and if i confirm that reservation, how other customers gonna see that rooms condition, booked or not?
i’m not talking about the checkbox that makes room fully booked.
i want to make a room unavailable for only spesific days. Is it posible? Can other customers see that on the booking calendar?
We have 2 themes that could work for you Holiday and Travelo but unfortunately they do not have that feature to specify how many available rooms or travels are left. So no that is not possible
Hi, we are using your travello theme for a website. Here is our purchase order: ed923323-6168-4da7-a8d8-82853f94687f. We want to hide some fields in booking form. But those fields are mandatory fields. Is there a way to hide/delete those fields? I just thought that we can hide those fields if we can make those fields optional. Otherwise users wont be able to submit the forms. Please advice. Thank you.
Only the Email field can not be removed. All other fields you can manage on your own. Make them mandatory etc.
Go to Options->Booking options
Thank you for your response. But I am not able to locate Options in dashboard. If you are talking about Theme Options, then there is no Booking Options under theme options. Can you please be more specific? May be you can provide some steps? What I am trying is to hide some fields from hotel and tour booking forms. To do that I need to make those fields optional. Please help. Thank you.
Here I made a screenshot of the Booking options location on dashboard:
If you don’t have this options on your dashboard it might be an installation issue or the theme is not active.
For further help please contact us via our support forum and send us a private message providing your login details so we can take a closer look on it.
Hello great theme.
Some pre-sale questions can the theme be use with Listing plugin, thereby using it for other purpose like real estate and renting business.
2) is the attributes, contact form,booking form user define like the other theme LISTING
3) where is the theme documtation. I would like to read before buying
4)Can I use it for renting business says venue renting
Looking forward for your reply
The best way to get answers for all these questions I would suggest to check the demo site (admin panel included).
To give you access, please contact me at firstname.lastname@example.org.
Note: For security reasons you can not install plugins on demo, but I think you wont need it.
I bought the theme months ago and have nothing but great things to say.
The theme is beautiful and the costumer service has been incredible. This has been my first attempt at building a website and before I even bought the theme they exchanged many emails and answered all my questions perfectly and accurately. Once I bought the theme I’ve e-mailed them 18 times with different comments and questions and each time the response is quick and they always fix the problem I’ve had, guide me through exactly what I was trying to do and they’ve even helped me customize the theme. I have nothing but great things to say about this theme and the seller
Thank You very much for your kind words.
Pre sale question, i was told there is no way to translate calendar, is that true?
Unfortunately no. We didn’t make any option for that!
Thank you for your understanding,
hi, im interested with this travelo themes
my question is: can i change all word/menu “tour” become “activity”?
if yes, is it simple? because i didnt create tour, just activity only
Yes, you can change the slug of the tour post with some small changes on code.
Please let me know whenever you need it and I will give some instructions on how to do it.
Can I add a simple paypal button on the booking form before submission? My bookings will have a small fee on them.
Yes you can add a paypal button.
Here is the code on how to do that. https://www.paypal.com/webapps/mpp/logos-buttons
But you can not link them so the paypal button will be before the submission.
Nice theme, But I have a few questions:
1. How to add the $ character in minimum and maximum price filter?! Shift+4 doesn’t work in this case.
2. I added more then 1 tour, but only first of them is showing in main page slider. How to set all other tours in main page slider?
3. I tested the booking form and get the notification mail in admin email only, not in visitor’s email, I used during the booking. Is it normal? How to approve the booking in this case? And how the visitor will know, is his booking upproved or not?!
We replayed to the ticket on the support forum on this matter.
is there a way to insert a serch without locations? i want to search though different services my company offers, so i don’t need location search with map. is that possible?
Yes you can customize the taxonomies as you like.
In options->main you can create your own taxonomies and then with those taxonomies you can customize the tours and the search will work with them as a parameter.
I want to make (booking.com) clone can your theme serve this purpose ? i want the visitor to be able to search for available bookings within start and leave dates as well as choosing number of rooms and number of persons and also be able to search within specific country or city. In general i want to make booking directory tell me if your plugin can serve this purpose and if it not can we make it as custom developed for extra money ? Also is there a way to add flying ticket option. many thanks
Both our themes Travelo and Holiday use taxonomies for search. You can create those for your searching purposes.
The available date feature is only available in Holiday and also you can receive payments with woocomerece.
But I am not sure how you want to replicate booking.com because it involves a lot of data and customization.
Technically Holiday theme will be better suited for this purpose but you need to display hotels instead of rooms
Hello, this template support commissions ?
What do you mean by commissions.
Hello, do this template support Arabic language?
Unfortunately this theme does not support RTL format.
Thank You for your understanding.
Hello. I have some presale questions please. Is this WPML compatible? Will it work with the latest 4.5.2 WordPress? I see that it refers only to 4.4 on the details. Is it possible to integrate an online payment plugin to purchase bookings online? I would appreciate your fast response. Thank you
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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