316 comments found

I tried to register with your helpdesk but failed to define purchased code. I just asked here because i’m already bought it.

I got problem with filter. Dont know why. When i import demo content, this appear : Failed to import um_location Czech Republic Failed to import um_location France Failed to import um_location Germany Failed to import um_type Group Failed to import um_hotel Hilton Failed to import um_location Italy Failed to import um_hotel Orange county Failed to import um_hotel Sheraton Failed to import um_location Spain Failed to import um_location Swiss Failed to import um_hotel Swiss Hotel Failed to import um_type Trip Failed to import um_location Turkey Failed to import um_type Group Failed to import um_location Italy Failed to import um_hotel Sheraton Failed to import um_location France Failed to import um_hotel Hilton Failed to import um_type Trip Failed to import um_location Germany Failed to import um_type Group Failed to import um_hotel Hilton Failed to import um_hotel Orange county Failed to import um_type Trip Failed to import um_location Turkey Failed to import um_type Group Failed to import um_hotel Hilton Failed to import um_location Spain Failed to import um_location Czech Republic Failed to import um_hotel Sheraton Failed to import um_type Trip Failed to import um_hotel Hilton Failed to import um_location Italy Failed to import um_type Trip Failed to import um_type Group Failed to import um_location Swiss Failed to import um_hotel Swiss Hotel

I think its related with failure of filter function.

UmbrellaStudios

Hi,

The reason why you got this error is because the wordpress importer couldn’t create the custom categories. Sometimes with some servers this can happen but if you want you can create the custom categories manually and then import the data or you can send me the login information via email at lorik@umbrella.al and I will import the demo content for you.

Also thank you so much for reporting the issue with the green skin. We will take a closer look at the problem and update the theme as soon as possible with the fix

Best Regards

dellantre

Thanks lorik. Your responded in email solve this problem.

UmbrellaStudios

You are welcome

Best Regards

Can users register and publish their own tours? Without any intervention of the administrator… Do you know any theme that allows this function?

Thanks.

UmbrellaStudios

Hi,

No by default no. You need to create users for them so they can login and create the tours but I don’t think this theme can meet all of the requirements for that purpose. Best Regards

Dear Your theme very beautiful theme & Grade work

1. if i going to add my site with Google web master tool i am getting error message “Your meta tag is not in the <head> section of your home page” please help us

2. theme Last Update 8 September 14 how i install update items

UmbrellaStudios

Hi,

Thank you so much. I uploaded the latest plugin but unfortunately your wp information didn’t work Can you please check them again

Best Regards

Default-user

thank you very much. i send please help

UmbrellaStudios

Hi,

I have replayed to email and successfully added your site with google webmaster tool

Best Regards

Hi, I have purchased this theme and I have started to work on it. I see your demo landing page and it has white background on logo area. My logo area is black, I would like to change it to white.

Can you guide me where I change this.

Thanks.

shaf69uk

Sorry ignore my above post. I’m on wrong theme here lol.

UmbrellaStudios

Hi,

Don’t worry

Best Regards

i use this theme and i have some problems about footer part. there are contact information it s okey but when i choose blue theme in options this contact part is hard to read, i want to do it a little bigger to easy to read. which file i need to edit for it. thanks a lot

UmbrellaStudios

Hi,

You can change the color by adding this code on custom CSS area, located on Main > Custom CSS:

p { color: #093B77 !important; }

Please feel free to change the color by your needs!

Best Regards

fuinessa Purchased

When will be update on the issue?

improvements in booking, which is in the form packages.

Overall make significant improvements in the theme

UmbrellaStudios

Hi,

Could you please help us improving this theme ?

Please show us what improvements and features would you like to have in Travelo theme so we can check which of them can be done!

Please send us a message on our support forum: support.umbrella.al so we can discuss there.

Best Regards

Hello :-)

I’m about to buy your wonderful theme but before i got a question.

Is it possible for customers to pay online with reservation ? What about the type of paiements ? I would like to accept paiement only with credit card.

Thanks a lot

UmbrellaStudios

Hi,

Unfortunately this theme is only for reservation without payments.

To integrate woocomerce you need to make major customization

Best Regards

Lorik, thank you for the great support you gave. You responded very quickly and helped me deliver to my client on time!

Many Thanks

UmbrellaStudios

Hi,

Thank you so much for your kind words!

You are welcome!

Best Regards Lorik

Hello, On themesforest it is almost impossible to find a suitable theme to airlines. By cons, themes travel agency abound. I wonder if your theme can fit a site for an airline? Thanks!

UmbrellaStudios

Hi,

I don’t know exactly the requirements of an airline site. If you could tell me the basic requirements so I can give you an answer if the theme is suited for you.

Best Regards

Default-user

Thanks for you reply, i want to built a website like this : http://www.tropicalair.co.tz/

UmbrellaStudios

Hi,

Unfortunately the filter and booking system of this website can not be managed with our theme!

You can check another theme of ours that has the ability to calculate the day distance and the booking could be managed by your needs: http://themeforest.net/item/holiday-hotel-wordpress-theme/9144215

Best Regards

Hi,

This is a great looking theme. I have a client that would like to have this theme in his website (he specifically asked for it), but I want to know if the theme gives options to easily configure the effects on the images in the slider. I mean the effects where elements of the image move. In other words, the client wants a website that look very similar to the demo (including the effects), only with his custom images. I can see there’s several options to customize the looking of a website with this theme, but I wonder if the effects in the images are a default option inside some of the theme configuration or if they are coded only for visual pourposes.

UmbrellaStudios

Hi,

Effects used on this theme will work for pre-set modules. So everything that has effect in our demo will also have the same effect when you add your content.

This theme has two sliders: 1. Native slider – that is a slider with pre-set effects. You can not change those.

2. Revolution slider: – this slider is completely custom and you can manage image and layer effects by your needs.

Best Regards

Hi How i can add categories to filter? When i added categories in options menu, all filters copied these names. What’s wrong?

Default-user

Maybe i wrote wrong. Look, I’m go to Options -> Filter -> Filter Options Attributes. When I add category here, it appears in Tours menu. And when I add a new tour, i can check the tour category and my custom categories. The problem is in duplicate categories – when i adding many items, in tour menu appear only one. But the filter show many copies of first category.

Default-user

I ‘m drop incorrect categories directly from database (table wp_options). I create it again from the plugin Simply Taxonomy. They appears in Tour’s create menu, but the filter does not see

UmbrellaStudios

I think you have a problem with the overflow in the search filter.

The category are showing but they are hiding under the latest posts. This bug was found and fixed in our updates. But please just send me an email at lorik@umbrella.al with your login information and I will fix it for you

Best regards

Hello, I am enjoying the theme. Wonderful theme, I am using for a competition in my technology school. I have came across a problem with the live preview and the documentation. I can’t open the pages to help me build the site. I was wondering what’s going on and how soon can this be fixed? Thank you.

PreSale Comment. I’m comparing this theme for a travel agency with others. I need an ITALIAN TRANSLATION. I understand that you are giving the faculty to do myself the huge work of translating your theme. It would be very important to know if you supply ready to use italian translation for your theme. I’ve found themes as Travelify that supply ready translations but unfortunately they don’t have other important features.

- In case you supply ready translations can you please send me the documentation? - In case you don’t supply ready translations but you pass this big work to your customer can you please tell how this translations should be done and about how many words to translate, we’re talking about. - In case you won’t reply other customers should note this.

Thanks

UmbrellaStudios

Hi,

Unfortunately we don’t have the po files for other languages. I saw that many of our clients translated the theme in Italian, Russian and other languages but they didn’t bother to send me the po files.

So there are 2 or 3 ways you can translate the theme.

If you want to translate it only in one language you can do it via po file or change the hardcoded strings yourself or you can send me a list of the words that you want to change and I will do it for you.

But if you want to make the theme multi language you need to use wpml or polylang

Best Regards

Hello,

the theme support multi language?

thank you

UmbrellaStudios

Hi,

You can use polylang or wpml for multi language. If you need help to add the language switcher you can contact us via email or in our support forum

Best Regards

I got errors like this:

Fatal error: Cannot use object of type WP_Error as array in C:\xampp\htdocs\tonkin1\wp-content\themes\TonkinTravel\single-tours_post.php on line 70

What should I do?

Cheers!

UmbrellaStudios

Hi,

Check in theme options if there is a blank filter row?

If so, please delete that blank row or add a filter name because it is trying to find that filter in single and its blank.

Or, please send me your login information to my email or in the support forum and I will check it out.

Best Regards

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