296 comments found

I would like to know if it supports Contact Form 7.

UmbrellaStudios

Hi,

sure you can use Contact form 7 instead of template contact and if you need to re-style the plugin we can help you doing it.

Best Regards

abakon Purchased

Hello, I created the blog with the tours, but I have trouble paging only on the main page with any type of model. When I press the button 2 or the next site stays on page 1.

UmbrellaStudios

Hi, Can you please open a ticket on the support forum. Or send me an email at lorik@umbrella.al with your login information so I can check what is wrong.

Best Regards

Hi I want to buy this theme, but wanted to know if I can import from trips from other sites, via an xml feed or something where it can populate all the different places that are on offer.

UmbrellaStudios

Hi,

If the old website is in WordPress then you can export the content and import it to travelo but you need to know that the theme has custom posts that manages tours and also the custom fields are build with acf so when you export the site you need to do some modifications to it. But if you want to import the content from a different cms its a bit different. You need to create your own algorithm. So you need to create queries that take the data from the old database and add the date in WordPress structure in the database and that can be a pain. It took me about a week to do this. (Import from different site to WordPress). So the best solution is to hire a freelance developer that has a lot of experience with databases and WordPress.

Best Regards

Hi,

Am I the only one having issues with menus? For some reason I cant click menus.

UmbrellaStudios

Hi,

Please send us your URL (link) of the website and so we can check what is causing that.

Best Regards

Is it possible to include any shortcode in the tabs. I tried to display an Availability Calendar using the Availability Plugin on the tab section but the calendar did not show. However, when I insert the shortcode in the tour description section, the calendar was displayed correctly. This is my page: http://www.makeitvacay.com/tours_post/sado/

Thanks

UmbrellaStudios

Hi,

sure, please send us your wp and ftp login information and we will fix this issue for you.

You can send a private message through our support forum: support.umbrella.al

Best Regards

Please check your theme demo – looks like the website has been hacked

UmbrellaStudios

Hi,

Thank you so much for reporting this. Its up and running now.

Thanks again

ikramage Purchased

hi how i remove (Rating) Rate the tour

UmbrellaStudios

Hi,

You can disable the rating in the options in each tour.

Best Regards

Do you plan to release a new travel template?

UmbrellaStudios

Hi,

Currently we are working in a hotel template and its quite similar.

Best Regards

Patashnik-1

Do you have a release date?

UmbrellaStudios

Hi,

No, we didn’t set a release date! Currently we are adding wooComerce in that theme.

Best Regards

ikramage Purchased

how i create a gallery page

Default-user
ikramage Purchased

what is happening? two days passed no replay

UmbrellaStudios

Hi,

Sorry for the late reply but we don’t work during the weekends.

The theme supports tours and its build for traveling. If you want to create some sliders like a gallery you can chose a default template and you can add the sliders via shortcode or with revolution slider.

Best Regards

My Tours page is blank. I don’t know why it is happening. I opened a support ticket 2 days ago with WP admin login info , but there is no response. What could be wrong with my website?

This is my webiste URL http://www.makeitvacay.com/tours/

Regards

Wijaya

UmbrellaStudios

Hi,

Sorry for the late reply. I was in vacation and the internet connection was very bad so I couldn’t reply to any ticket.

I just replied to the ticket on the forum.

Sorry again!

Best Regards

Default-user

Thanks for fixing the issue. Problem solved.

UmbrellaStudios

You’re Welcome!

ikramage Purchased

I need Your Help i am using Contact form 7 form i want to change style. Do you have CSS ? please help

UmbrellaStudios

Hi,

Sure we can help!

But first please open a support ticket on our support forum: support.umbrella.al

Best Regards

Default-user
ikramage Purchased

i send a mail – lorik@umbrella.alart@umbrella.al read & help

UmbrellaStudios

Already replied on email.

Regards

rlagkdh Purchased

Hi~! this is good theme. i have one question

Short code is no apply in the dashboard tab.

1. http://the3space.net/wp/wp-content/uploads/2014/08/01.png

2. http://the3space.net/wp/wp-content/uploads/2014/08/02.png

Default-user
rlagkdh Purchased

also i want location section in googlemap

UmbrellaStudios

Hi,

Can you please send us your wp and ftp login information at art@umbrella.al and we can fix this for you.

For the map location please select a contact template and you will get all contact fields including map location.

Best Regards

Hello ! I want to ask you if it is possible that each hotel can self-administer their own availability. Can you check the availability of each day? A screenshot would be great. Thanks!

UmbrellaStudios

Hi,

Unfortunately the theme doesn’t have any register/login feature but you can create users for them so it might work. Please send me an email to lorik@umbrella.al and I will give you a demo user so you can check travelo before you choose to buy it.

Best Regards

Toreme Purchased

Hi,

Revolution slider, layer general parameters: It is not possible to write text in or to change style or do i anything wrong? Thanks! Cheers

UmbrellaStudios

Hi,

Can you please open a support ticket on our support forum: support.umbrella.al and send us your login details so we can check what might go wrong.

Best Regards

Default-user
Toreme Purchased

Fixed it, thanx!

UmbrellaStudios

You’re Welcome!

Toreme Purchased

Hi!

How do you do the boxes on the slider transparent, meaning in your draft the blue boxes on the first page (Istanbul, Paris) and which colour do you use in your example? Thanks

UmbrellaStudios

Hi,

If you didn’t customize it, that should already be transparent!

On default skin we used this color for slider boxes: rgba(40,97,161,0.9);

Best Regards

Default-user
Toreme Purchased

Hi,

Thanks for answering but with which preinstalled layer do i get the blue transparent slider boxes? I tried all… Thanks and br

UmbrellaStudios

Oh now I got it!

It looks that you are using home page with Revolution Slider!

All you need to do is use template home instead of home with revolution slider.

Best Regards

albtravel Purchased

Hi! Why do not work the custom fields. For example https://yadi.sk/d/7VJlC3wNbUWsE I have Russian wordpress.

Default-user
albtravel Purchased

Hi! Why do not work the custom fields? For example https://yadi.sk/d/7VJlC3wNbUWsE I have Russian wordpress.

UmbrellaStudios

Hi,

Can you explain what exactly is not working.

Or you can send me an email at lorik@umbrella.al with your wp information and I will check it out myself and if something is wrong I will fix it

Best Regards

by
by
by
by
by
by