54 comments found

Very nice template. Did you solved all the problems? I want to know before buying, because comments are not the best :)

dasinfomedia

There are no issues with default theme. Customers ask for support when they are doing some customization or issue when they are installing.

hi, how can i disable menu entries: Latest, Featured, Specials…

dasinfomedia

There is a module called ‘mod_specialmenu’ just unpublish it; module position is: mj-left

Default-user

ok, thanks…

dasinfomedia

If you like our support please rate the product. Thanks

djdrumn Purchased

For anyone having problems viewing a single photo/image loaded to a product when using this template, the image never appears because of a simple code error and I have here the solution for the team to implement on a future release since this is one important error:

File: default_images.php Template directory: ..\trego\html\com_virtuemart\productdetails

Error on line 53

Change this: if ($count_images > 1) { To this: if ($count_images >= 1) {

Error on line 54

Change this: for ($i = 1; $i < $count_images; $i++) { To this: for ($i = 0; $i < $count_images; $i++) {

And that’s it! Now you can see the product image when viewing product details when using a single image for that product.

dasinfomedia

Thanks for helping other users. Appreciate it.

Default-user
djdrumn Purchased

My pleasure. :)

djdrumn Purchased

I am facing some problems with this template. First, I had problems with JoomFish, so I unistalled it. Now I am facing serious problems with mobiles. Website do not show correctly on iOS systems (neither iPhone nor iPad) and it also has serious problems in Android.

I need this situation solved asap because my customer is mad.

Default-user
djdrumn Purchased

Ok, this problem with image width of product is solved. In order to help future visits, I will open another comment.

Default-user
djdrumn Purchased

Seems my solution was wrong… :( Problem not solved…

Default-user
djdrumn Purchased

Regarding product image size, I did it with some hard coded CSS but it’s not perfect…

Here’s the code I added:

.etalage_thumb_image { width: 310px !important; height: 440px !important; }

.etalage_small_thumb { width: 97px !important; height: 135px !important; }

.etalage_small_thumbs { width: 310px !important; top: 450px !important; height: 135px; }

.product-view .product-img-box { width:36%; }

.etalage { height: 580px !important; }

siasam Purchased

Hello,

1- How can I disable zooming in the product detail page. 2- How can I re-size product image box size in the product detail page.

Please advise.

Thanks, Sam

Default-user
siasam Purchased

email sent with the list of issues.

Default-user
siasam Purchased

Thanks a million for fixing all the issues so quickly. :-)

Is it safe to upgrade VM to the stable 2.6.6 version? Any tips before I do that?

Please advise.

Thanks, Sam

dasinfomedia

Take the backup of site and then update. Follow VM instruction properly before updating.

djdrumn Purchased

DELETED

Is this template compatible with joomla 3.x and virtuemart 2.6+?

dasinfomedia

Virtuemart is not compatible with Joomla 3.0 and that is why we can not have Joomla 3.0 version. Although when Virtuemart releases their Joomla 3 version we will have Trego updated very next day.

Default-user

My bad. I completely forgot, that support for joomla 3.x will be in vm3. Thx for response.

dasinfomedia

most welcome.

Hello, i sent you FTP and admin details, before weeks but i didn’t get the answer or template edit. I asked you to remove compare and wishlist. I found out how, and remove by myself. But i can’t solve one problem, on product view, when i press on photo it opens in new URL. How to solve this problem? Please write in which files i can edit gallery? Thanks

dasinfomedia

The last details we have on file is not working. Can you please reply to email and send us updated details.

Default-user

details sent.

Default-user

All problems solved, thank you!

I’m trying to add modules on the product page to the right and it moves everything to the left. I want the module directly under the “Bestsellers” module. How can I achieve this?

dasinfomedia

>>Go to: ROOT\templates\trego\html\com_virtuemart\category open default.php file add the below code.

<style type="text/css"> .col2-right-category-layout .products-grid { float:right; } .col2-right-category-layout .category-right { float: left; } </style>
lukekop Purchased

HI, is it working on joomla 3.4 with virtuemart 2.9.9 RC ? thanks

dasinfomedia

We only recommend the production verion of VM.

Me too, I’m interested in your template for Joomla 3.3.4 and vm 2.9.9b rc release… do you think it will be available soon?

Thanks in advance!

dasinfomedia

VM 2.9.9b rc is still not perfect for live implmentation. We will have the package updated when VM has bugfree version on that.

Hello! i’m intrested for your template but only with joomla 3.4. How is it possible that there are a lot of other joomla 3.4 templates which has working VM component? Reagrds Adam

Default-user

i have the error on the left menu, in FEATURED and SPECIALS products link thanks

Default-user

language problem OK! by different language than english it is necessary to delete or unactivate joomfish, than if you need it install it again…

( ! ) Strict standards: Only variables should be assigned by reference in D:\wamp\www\meringue\modules\mod_specialmenu\tmpl\featured.php on line 14 Call Stack ?

Time Memory Function Location 1 0.0010 297496 {main}( ) ..\featured.php:0
dasinfomedia

will reply to your email query

sonickev Purchased

I also have a problem with mod_specialmenu

FEATURED and SPECIALS appear to retrieve deleted products and the update progress spinning wheel remains with no update.

My site language is US

Any solution yet.

dasinfomedia

Please email us requesting resolution of this issue and I can send file that you can upload on your site and have this solved.

sonickev Purchased

There is a general problem with the template, that is the same on my site and on the demo site. The problem regards labels on forms.

For example, on your demo – http://dasinfomedia.com.au/mojoomla/joomla/trego/demo1/index.php/en/contactno

There are no labels for the input fields!

Again, if you go to the registration page – http://dasinfomedia.com.au/mojoomla/joomla/trego/demo1/index.php/en/using-joomla/extensions/components/users-component/registration-form
dasinfomedia

Why you are spamming the support thread. You are getting support on email and here as well. If it is not clear I make it clear again for you. SSL implementation is your responsibility and please do not expect support on it as this is not included in the theme. Do not put any request regarding that here as that is not the feature we have provided.

I am here to provide you support on custom fields. I have requested for working FTP details. Now if you are thinking that we do not provide response on emails then share FTP here and do not misguide people.

It looks like you are more intrested in spamming rather then receiving support. It is our policy to provide support and we are still here if you need support.

Default-user
sonickev Purchased

Hi,

thank you for your response. I am clearly not spamming anything. I have nothing to sell, promote or claim. I am simply trying to get some response from you to my questions.

I am not misguiding anyone. If I could post images then I would refute your claims and show that I have had 4 emails from you asking for login details and a further 2 emails, both with the same attachments, within 1 minute of each other, with different instructions that hardly made sense.

This area that we are communicating on here is not YOUR ‘Support Thread’, it is a place on Envato/Themeforest where I spend a lot of money and am able to comment on the things that I purchase.

I am the paying customer here and I have been polite and respectful toward you. I have told you that I need support but you have an issue when I try my hardest to get your attention. It appears that you respond when criticised, so you bring this approach upon yourself.

You (should) have your own support system which is separate from this.

What has been established: 1. Your delivered template does not match your demo (I think this is wrong, you should demonstrate what you deliver, not fix your demo and still deliver a broken template) 2. Your delivered template does not work without further patches that you still need to deliver (you have not updated your deliverable in several months. Everyone purchasing right now will receive a template that does not work. I believe that is immoral and unprofessional). why don’t you fix your deliverable? 3. You have not updated your template despite having a clear statement (from me and others) that the delivery does not work as demonstrated. why do you continue to sell and deliver a template that does not work the same as the demonstration? 4. You took 5 days to respond to my pleads for support (and other people’s requests seem similar). Do you have an email problem or are you just too busy to respond? Then you come back to me with hostility because I am annoyed at how long you took. We are all under pressure with deadlines. 5. Your template for e-commerce does not support SSL. I don’t understand that. All e-commerce checkouts require SSL, but your template does not support it. In fact, you refuse to. You should make that clear in the product description before people purchase it. 6. Despite giving you usernames, passwords, etc. on several occasions (4 times I think), you still ask me for them. You are still working on my same site with the same problems, do you have any record keeping or customer support products? I expect after all this time that your passwords might have expired. Please let me know when you can find the time to help and I will update them.

I am definitely interested in receiving support for the template that I purchased and I am still trying to get working. I have not had these types of issues with any template I have purchased from Themeforest previously and I have not had these types of issues getting support from anyone on themeforest previously.

I repeat my message that this is the comments section of Themeforest, where Envato customers get to comment on your product, and whether they like it or don’t like it. This is not your support thread. It is a place where I get to tell other potential customers of yours that I am not happy with what I purchased and not happy with the support I have received. You should consider that before making customers unhappy. I have given you 6 facts above to explain my dissatisfaction. You can either argue or assist.

dasinfomedia

Let me have short and clear message for you.

1) We had exactly same template as demo as you installed.

2) We already have updates in process which should support latest Joomla and VM release and will be released soon.

3) Trego is at V9. With latest release in October. I am just pointing you to the facts that you are missing here.

4) We never had any email problem. I tried to rectify the files on your own server for which the details were not working initially. So I have to send you files in email. Which you claim you never received.

5) I have already made my point cleat with SSL.

6) You are again missing the point here. We write to support queries here so that other customer can also read it and that can help them resolve issue on their own. This is not the thread you keep writing same thing which doesn’t add any value to the community at large.

With respect to SSL I am not able to do much. With the contact form I have already sent you files.

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