An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by SW-THEMES
Additional information from SW-THEMES:
Support for my items includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Providing free installation service for magento or wordpress newbies
- Top level customer service, always get reply within 24hrs
- Customization services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
This item is by an Elite Author
4.90 stars4.90 average based on 105 ratings. (more information)
|Created||11 September 13|
|Last Update||23 July 14|
|Compatible Browsers||IE8, IE9, IE10, IE11, Firefox, Safari, Opera, Chrome|
|Software Version||Magento 126.96.36.199, Magento 188.8.131.52, Magento 184.108.40.206, Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199|
|ThemeForest Files Included||PHP Files, CSS Files, JS Files|
|Tags||Premium Magento Theme, apparel magento theme, best magento template, best magento theme, fullscreen magento, fullscreen magento template, fullscreen magento theme, magento template, magento theme, mobile magento theme, premium magento themes, responsive magento theme|
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