45 comments found

azik123 Purchased

Hi there I am having problem with adding more than one photo when listing a product. What should I do?

Default-user
azik123 Purchased

why it is so difficult

dasinfomedia

If you find it difficult, I can help you with this. Please email us your FTP and admin details and we will do it for you.

Default-user
azik123 Purchased

do What list all of the products?

I need some help, I have just bought the Trego Zencart theme. However, I am failing to install it.

Which exact folder should we copy the Quick Start contents to using the steps outlined in the installation documentation?

dasinfomedia

Using FTP you have to upload the unzipped package to server root.

Then you type site url in browser and it will run the installation wizard as described in documentation.. fill your store , admin and database details.

Follow the step in installation guide and it will be done.

If you are not able to install it yourself, please let us know and we will do it for you.

Default-user

Thank you very much for the response. Unfortunately, I am still facing challenges. Please can you help me finish off the installation.

dasinfomedia

Visit our profile page and email us your cpanel details.

dparbhoo Purchased

My template is only showing 3 of my categories on the navigation bar on left – How do I increase it.?

Default-user
dparbhoo Purchased

I have 10 categories

dasinfomedia

Go To includes -> templates -> trego_zen -> sideboxes -> tpl_trego_vertical_categories.php line around 73

find this and delete or comment it. if(jquerynomenu("#tregoverticalcategoriesContent").height()>185){ jquerynomenu("#tregoverticalcategoriesContent").height("185px"); jquerynomenu("#tregoverticalcategoriesContent").niceScroll({zindex : 51}); }

dparbhoo Purchased

My product page is showing a blurred/skewed picture. Please offer a remedy to have the picture automatically convert to the correct size to look appropriate.

dasinfomedia

emailed you the solution.

Default-user
dparbhoo Purchased

Thanks – Im not sure we understand the response. Please clarify how to resolve the issue. Is there a code change that allows the pictures to convert automatically? I dont see a code in the email. I saw 3 attached pictures, but no explanation. I have have 700 products – taking new pictures is a costly and timely process. Thanks – your immediate response is most appreciated.

Default-user
dparbhoo Purchased

Upon closer inspection we also noticed that the product page(on your demo) is showing a blurry image. When you use the magnifier its still blury (on the demo). Our customers are looking to get detailed look into the product. Your help is most appreciated.

dparbhoo Purchased

Our develepor has repeatedly asked for your support to respond about the debug files which are showing many errors and there has been no response to it. When the site has activity the log files generate rapidly.

We would sincerely appreciate your help on this. I’m sure fixing this will help your future sales. We have sent you the details directly, if you would like us to resend let us know.

dasinfomedia

There is steady stream of communication. You seems to have mutiple emails/people working. Please check with other emails.

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