29 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

How to remove/disable the fade in/fade out effect on the menu items on the left when you mouseover them (like when you mouseover Home http://i.imgur.com/gW4JCVY.png)? You should consider this too because it makes the items flicker when they pop-out on the right if you move too fast between main menu items that have sub-categories.

dasinfomedia

1) Go To includes -> modules -> trego_zen—> category_row.php line 297 , 303

find ’$second_img_src=trgzen_gethoverimg_effects($listing->fields[‘products_image’]);’

comment this two line

i can’t understand exactly what is your issue in left side menu item.
Default-user

If I have Home | About us | Services as the main items on the left menu.. where is the SQL or PHP that renders that list of main/parent category names? I need to put items in between the items that are not in the database.

dasinfomedia

Go To includes -> templates -> trego_zen -> sideboxes -> tpl_trego_vertical_categories.php

Menu is controlled by this file.

You can modify this file to suit your needs.

Default-user

I tried editing that file and no changes, I even deleted the file to see if it changed anything and no changes. I’ll email you.

dasinfomedia

If you delete tpl_trego_vertical_categories.php file then nothing will be displayed in home page.

Default-user

Ok, well if you’re not going to login like you said please tell me how to make the home page show up, it’s blank. That file is still there.

dasinfomedia

please stick to one post and we will do all replied in that.

Default-user

How long does the NEW tag stay on the new products for?

dasinfomedia

Please reply to email and send us working FTP and admin details.

Default-user

We can’t wait any longer for you to login because we have to develop the site. Can you please tell me how long the NEW tags stay up?

dasinfomedia

Go To Admin -> Configuration -> Maximum Values—> New Product Listing – Limited to …

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mats369 Purchased

It says that you can edit the logo through the Trego Template Settings in Admin, I can’t see how I can do that. Of course there is no problem for me to customize everything as normal, but I can’t see this future. Where do you change logo text and color?

Very happy with the template so far btw :-)

dasinfomedia

Go To admin -> Tools -> Trego Template Settings

general setting—> logo setting ->browse image and change your site logo.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fizwan Purchased

Hi there..i have purchased this nice template and installed using template installation because i’m an exiting zencart user. After finish installed the template, there are some problem occurred:

1) When I click, Trego Template Setting the error message appeared : WARNING: An Error occurred, please refresh the page and try again.

2) When I open my website, the blank page with this warning appeared” 1146 Table ‘expertma_bespk14.zen_trego_template_config’ doesn’t exist in: [SELECT * FROM zen_trego_template_config WHERE trego_keys=’mainhome_slider_effect’ and languages_id=’0’]

Can you help me to solve this problem? Sorry for the broken English :-)

dasinfomedia

First of all you add SQL patch. Since you did not create trego_template_config table in database, this issuw has showed up. install SQl patch: trego_template_config table code from SQL patch file and create trego_template_config table.

Default-user
fizwan Purchased

Thanks for the fast reply. When install the sql patch, i got this error message: Forbidden

You don’t have permission to access /zcadmin/sqlpatch.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Default-user
fizwan Purchased

Can you teach me how to create trego_template_config table in database? I like this theme so much, hope I can used it

dasinfomedia

Visit profile page and send US your FTP and Phpmyadmin database cpanel details.

Default-user
fizwan Purchased

Email already. Hope you can help me solve this problem as soon as possible ya. Many thanks.

dasinfomedia

will reply in email.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
pureep11 Purchased

i just bought this product and installed it at http://www.golanjewelry.com/ and its just not displaying right at all. please someone help if any ideas

dasinfomedia

Haven’t found Trego installed in this. Please email us site FTP and admin details and we will help you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
pureep11 Purchased

does anyone have the complete installation instructions mine was cut off

dasinfomedia

Can you try redownloading the package. May be the download process was not completed.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tarshish Purchased

hello,

I would like to know where i can set the twitter side box to show my account.

and also the newsletter box showing error when entering email address.

Default-user
tarshish Purchased

one more issue, every time i change something in admin trego template setting my home page disappear i need to set my Slider Effects again to show the home page slider nut then all my other setting disappear, it look like the template cant work together. please help me .

dasinfomedia

check your email

Default-user
tarshish Purchased

i sent my ftp log in details , you tried to update my site, you left it with no side menu with much php errors , not even one email to update me, im very worry and disappointed, please fix my website or upload the backup that i hope you made.

Default-user
tarshish Purchased

I’m sure that you will delete this massage , but i will try anyway. my advise for people that want to buy this template is ,DON’T BUY IT, i already spend extra 150$ for fixing some issues on site and i still need to spend 300$ more, the template is beautiful but have so many errors, support team is really not supportive, i wish that somebody will respond to my mail but , nothing i hope i could get my money back ,but again no body to talk to.

dasinfomedia

my apologies for disappointment you have. But customization is not our job here. The support that we provide has been consistant and as per the TF guideline. All our emails have provided support you needed for the features we have developed. Please consider that this is stock item and we are here to provide support for the features we have provided.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mats369 Purchased

How do you remove the “add to compare list” module or function? :)

dasinfomedia

add to compare is available more then one place. so if you want to remove this functionality then we will help you with that.

Email us your Admin detail and FTP details so we can do further process.

Default-user
Mats369 Purchased

It’s ok, I don’t know if I want it removed yet. I have another question though. The three non english letters, (danish/norwegian) ÆØÅ does not show properly. Is that because of wrong character set? Can you tell me how to fix it? Beautiful theme btw :-) Can’t wait to get my site up and running. (www.pabloandsophia.com)

Default-user
Mats369 Purchased

(If you hover over any product and try to add it to cart when the Danish/Norwegian language is set, you will know what I mean. :-)

dasinfomedia

Can you tell me where this “ÆØÅ” issue is occuring?

For “ITEM NAME” and “UPDATE” button in Danish/Norwegian language:

To update button in cart page Go To includes -> templates -> trego_zen -> buttons -> english

copy update button and paste includes -> templates -> trego_zen -> buttons -> language folder

If you still face issue then email us your admin and ftp details.

Default-user
Mats369 Purchased

I don’t think you understand what I meant. A lot of places which cotains the letter Ø, Æ or Å shows a weird sign/letter,

I will send you my ftp details on PM. Thanks for great service. This is the only problem I have had with your theme.

Screenshot of a few places where it occurs. Some places the letter Æ Ø Å appears fine.

http://pabloandsophia.com/inkoebskurv.jpg
Default-user
Mats369 Purchased

I see now that you have the exact same issue on the Live Preview on the site when you switch to Danish. May it be the font that does not contain the danish character Ø = Ø ø=ø ?

I’ll try to switch font to see if it will fix the problem.

dasinfomedia

Did “switching font” worked for you?

Default-user
Mats369 Purchased

I just replaced all the foreign characters with the “html encoding” of the foreign characters, and now it looks fine :-) Some of the langauge files already use/have “html encoding” of the characters, but not all. That’s why it worked some places and some places not

dasinfomedia

so all good with this now?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Ok I may be a novice and sorry if this is a silly question, but is there a way to install this on a wordpress site? I downloaded wp from go daddy for my domain and I am familiar with that, but i cant seem to install it. The install instructions are a bit complicated for me and even if I manage to do that I am not sure where to go to customize it as I really only get wordpress. any help or advice is appreciated.

dasinfomedia

This is zencart version of trego. So you will not be able to install this in wordpress site.

Default-user

Oh no! Are there any exchanges or returns?? I would be happy to swap this theme for another one of your wordpress themes if that is possible? Thanks!

dasinfomedia

Please contact envato on that.

  • Has been a member for 0-1 years

Hi there. I have read all comments good ones as well as bad ones(( why are these people having problem ? is it because their lack in programming or is there something wrong with the tamplate that you are offering? won’t I get into truble if i purchase it?

Thanks!

dasinfomedia

Some of the request are related to customization as per inidividual’s requirement. To be honest, we did faced some minor bugs/issues when we released the theme. But they were resolved on priority basis. You can also check changelog for that. Please go ahead with purchase, current release works perfect.

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