474 comments found

Hi there I am having an issue with the mobile responsive version. The menu hides behind the revolution slider. Is this a known issue are there any fixes?

Default-user

Have you had a chance to look at this?

PixelGrapes

Yes. Please see ticket – thanks

Default-user

perfect thank you

m_g66 Purchased

I did as you said but it did not The following are “mailer.php” code

<?php define('WP_USE_THEMES', false); require('../../../../../wp-load.php'); $to = get_bloginfo('admin_email') ; $name = $_POST['name']; $phone = $_POST['phone']; $email = $_POST['email']; $date = $_POST['date']; $adults = $_POST['adults']; $children = $_POST['children']; $notes = $_POST['notes']; $title = $_POST['title']; $subject = 'Arama ?ste?i: '.clean_string($title).''; $message = ""; $message .= 'Ad?: '.clean_string($name).'<br />'; $message .= 'Telefon: '.clean_string($phone).'<br />'; $message .= 'Email: '.clean_string($email).'<br />'; $message .= 'Rezervasyon istenilen tarih: '.clean_string($date).'<br />'; $message .= 'Yeti?kin: '.clean_string($adults).'<br />'; $message .= 'Çocuk: '.clean_string($children).'<br />'; $message .= 'Not: '.clean_string($notes).'<br />'; $headers = "From: " . strip_tags( $email ) . "\r\n"; $headers .= "Reply-To: ". strip_tags( $email ) . "\r\n"; $headers .= "MIME-Version: 1.0\r\n"; $headers .= "Content-Type: text/html; charset=UTF-8\r\n"; if( wp_mail( $to, $subject, $message, $headers ) ) { // the message was sent... echo 'The test message was sent. Check your email inbox.'; } else { // the message was not sent... echo 'The message was not sent!'; }; function clean_string($string) { $string = trim($string); if (mysql_real_escape_string($string)) { $string = mysql_real_escape_string($string); } if (get_magic_quotes_gpc()) { $string = stripslashes($string); } return htmlentities($string); } ?>

Hello. Is there a way to put videos into pages like on the blogs?

PixelGrapes

If you use the text editor you can paste your embed code in the content area. And then wrap it in a responsive container like this

<div class="video2"> embed code </div>

Hello there,

My website cannot send messages either from the Contact Form or the Request Form. It gets stuck in the “Sending Message..” .. Any ideas?

PixelGrapes

It normally would be one of those two things. Unless you are on a Windows server?

gildenlow4786

I am not. I am on Linux.

gildenlow4786

Fixed it. Re-Installed theme and fixed the problem. Thank you :)

Hi i am having a bit of a problem here, i am trying to have a section on the homepage that displays only the most popular tours,

[featured_tours category=”most popular”] i have created a category called most popular but when i put i put this shortcode on the page it just displays all the tours.

I tried doing the same with carousel with the same results all the tours i have to offer show up.

Do you know a fix for this ?

Unfortuanetly i cant give you access or have you look at the webpage since i am making the web on a localhost.

With thanks

PixelGrapes

Use the tour category slug. [tours category=”category-slug”]

Default-user

Hi i am using the cat slugs

PixelGrapes

Should work. If you PM me a login I can take a look for you. – Cheers

Hi there,

I’m having trouble with the FAQ page. Similar to what another poster has said. I have created a few FAQ categories and they appear but all the FAQ posts that I’ve created have failed to appear under the categories.

Any ideas?

PixelGrapes

Did you create new categories? If you rename the existing categories from the demo content it may cause a permalink issue. But if you create new categories an resave your faq posts it should fix that issue.

Hello, I’m trying to create my menu and I have followed your instructions.

This theme has one menu. ‘Main menu’ is the main navigation. Go to Appearance > Menus Add Menu Name Click Create Menu Then select it from Theme Locations

But I can’t reach Theme Location. can you help me please? I’ve update at last WP release. Many thx. :(

mikkibkk

Fix it… Sorry!

Hi,

I´m interested in buying this theme. Questions:

1. There is only one image shown for each tour. Is it possible to show more photos for each tour with an image gallery?

2. Is it possible to arrange all tours by destinations, as I offer just one tour type in different locations?

Regards, Peter

PixelGrapes

Hi Peter. Yes you can do both. – Cheers

Default-user

Hello again,

do I have to custom code for that purpose?

Thanks, Peter

PixelGrapes

No. You can add a photo gallery to tour posts. And tour detonations can be arranged using categories. Cheers

Good day,

Submitted a request (#2113) regarding the slider display. Looking forward to your reply.

Thanks

PixelGrapes

No sorry, have not received it. The support mail is not a direct email address. You will need to reply to the ticket email above the ‘line’. Or you can log into the support area to update the ticket. – Cheers

Default-user

Ticket updated.

Default-user

Any update on this?

Has there been a option for a Instagram icon in social settings yet?

PixelGrapes

Yes. Version 1.4 has Instagram and Youtube icons added. – Cheers

How can I restore typography option to blank? to load default font.

PixelGrapes

You should be able to select the blank (default) space from the dropdown and hit save.

any way to allow comments for the tours? would love for my customers to leave comments about it.

PixelGrapes

I agree – that should be an option. So I just added it to version 1.5 which is available for download now. – Cheers

Hi Trek theme support !

I would need to do a page like you did in the demo with tours from only 1 category, how do I do it ?

Thanks you !

Default-user

HI PixelGrapes, So I tried the second one works perfectly ! But the first one, the one I would like to have… doesn’t work… why???

PixelGrapes

You may need to upgrade theme to version 1.4+ for the second shortcode.

Default-user

Thanks Thanks ! Perfect now!

Hi, I have installed wordpress 3.9.1, after I added the template from the dashboard but when I try to import the “demo” content I receive this message if I check the option “Download and import file attachments”. Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@saporitours.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The uploads folder is already 777

If I don’t check the option “Download and import file attachments” the importantion works but there aren’t images in the blog now.

http://www.saporitours.com

Thanks for any help

PixelGrapes

Sounds like the server is timing out. May need to increase the php max file size & max execution time.

Default-user

Can you suggest me some value? Because the problem appears at once when I click “submit”. Thank you

PixelGrapes

Settings like this should be good: http://goo.gl/LGmA0o

Hi there A couple of questions - What is the default loading order for the theme? - Is there a way to prevent the icons appearing at the top then dropping down when the slider loads? Is it to do with the image size being defined? - We opted not to have an image header, is there a way to also remove the space, so the top of the page sits closer to the menu bar? www.nomadssecrets.com thanks

PixelGrapes

You could give the slider a minimum height.

#slider {min-height:600px;}

For the spacing, please see the last line I added to your custom css. You can adjust the px as needed. – Cheers

Hi there

We just moved the site to a new host server. And I can see all the tour snipets, in admin all the tour pages are there, but when I click any I get a 404. Do you have any ideas as to why this is happening?

PixelGrapes

You may need to go into settings/permalinks and resave the settings.

Hello!

It looks great this theme, but before purchasing it, I would like to know if it supports qtranslate plugin.

Thank you!

PixelGrapes

Hi. Yes, the theme has a language file. Cheers

Hi.

I tried to make the footer widget area one column by altering the functions.php file like you suggested above with <span12>, but there was no change. Any suggestions?

Thank you.

PixelGrapes

It looks like you have ‘span2’ ? Depending on how you want it to appear, you may also want to add some css:

.footer {text-align:center;}
Default-user

Yeah, I was messing around with different span numbers and left it at 2 for no reason, since it wasn’t making any difference. What I’m trying to do is get that “site map” at the bottom to list everything in one row. I’ll try that CSS alteration.

PixelGrapes

If you PM me a login I can take a look for you. – Cheers

Hi, question about the theme. I have seen comments requesting the ability to have unique header photos on pages and your reply that this is a planned development for a future release. Do you have an approximate ETA?

I would invest in having customized about the theme, but if the enhancement in due shortly I can make do in the meantime.

PixelGrapes

Hi. I don’t have an exact ETA. We’re bundling a few items together in an update and will include unique header images. Probably still 2 or 3 weeks out. Cheers

Default-user

Perfect, that’s all I need to know – if we’re talking about a few weeks I will make do in the mean time. If it was more like an unknown number of months I’d pay to have it customized.

I’ll be waiting patiently!

Hi,

I’ve got 2 issues with the blog section of the theme.

1. The title of the blog and subtitle doesn’t appear. If there are no posts it stays blank, however if I add a post, the title of the latest blog post is shown in the header slot.

2. There is no ‘featured image’ available on posts. I used to be able to add images but now the option has disappeared. I have checked ‘screen options’ and there is not featured image option.

Thanks

Default-user

I have fixed the featured image issue – a plugin was causing an issue. The 1st issue, with the blog and post titles is still present though.

PixelGrapes

Hi. Go to appearance/customizer and select the ‘static front page, tab. Set the posts page back to the default ‘select’. Should do it.

Default-user

Brilliant, that fixes it.

Thanks!

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