31 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
  • Serbia

Interessting…

goThemeTeam

Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kamis Purchased

I added a custom menu in the header, but it doesn’t work…

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
kamis Purchased

Already there. Looking forward to get some help. :)

goThemeTeam

Ok great :) our support team will reply on your ticket tomorrow!

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi,

Great template!! Absolutely loving and finding it easy.

However, I am struggling to add more than 10 products to a page in a shop category. It just stops at 10 even though I’ve posted more than that. Here’s the link – http://fouronenine-clothing.co.uk/

Would really appreciate your help,

Thanks!

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

This doesn’t really help. I’m typing into the knowledge base and nothing’s happening.

What else can I do?

Thankyou.

goThemeTeam

Hi,

Just send us an email at help@gothemeteam.com and we will help you.

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I only need to know about 2 questions:

1. After the shopping cart process, the client needs to fill a form. That form will send all the info to a specified email account?

2. This theme has multilanguage support? Shopping Cart included. Thank you very much.

goThemeTeam

Hi,

Yes, the form is submitted to the admin of Worpress and mailed to you. And yes, the theme is mulitlanguage. The shopping cart is included.

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m trying to figure out how to have more than one image per item on the single product pages. So far no luck, please help!

goThemeTeam

Hi,

We can help you out at http://support.gothemeteam.com

See you there!

Best regards, GoThemeTeam

Default-user

Also, you can’t help me at support.gothemeteam.com because that website does not exist. I’ve tried it 4 different times today.

goThemeTeam

Hi,

Our support desk is at http://help.gothemeteam.com

Let us know when you have any other questions.

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

already figured it out on my own thanks!

goThemeTeam

Ok great!

Best regards, GoThemeTeam

  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • Sold between 1 and 100 dollars
  • United States

Menu feature is not working… only showing all my pages as menu items… seems like a common issue:

kamis SAYS PURCHASED I added a custom menu in the header, but it doesn’t work…

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
391geek Purchased

Hey, love the template… Is there a dump of the test install?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi

This looks like a great theme. Before I purchase I’m just wondering if this theme supports multiple atributes such as adding size or colour options on products?

Thanks :)

goThemeTeam

Hi,

Thanks for your interest. Yes, it does support multiple attributes like size and colors.

Let us know when you have any other questions!

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I wish I could give this theme a high rating, but alas I cannot. The theme installs with the Main Nav broken, and there is absolutely NO customer service to speak of.

The theme isn’t as compatible as WP E -Commerce as they’d like you to believe, the shopping cart will not work, and you can expect a minimum of 3-5 days response time to support tickets addressing these issues, where the response is “we’ll get back to you”. I’m still waiting, people….

Or… you can just read the support team’s responses to requests for help on this page to get a clear idea of how useless they really are.

All in all, this theme is a waste of time and money, and I have a hard time believing ThemeTeam is an Elite Author for any other reason than perhaps a large volume of crap themes? Honestly, this theme should be pulled out of existence.

goThemeTeam

Hi,

We helped you with your questions. Also we are helping you with the other custom issue, no problem. Our dedicated support team will help you out!

Thanks, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I’ve bought the theme now I just need help trying to set it up.. I have a goddady account.. Any suggestions?

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I bought this theme but the plugin (shopping card) it isn’t. And the link of the pdf it’s broken

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hello

Please tell me if this theme can show products without the selling option. I need a web catalog, but without selling option.

Also can you confirm if this theme can have various models of the same product? For example: bier on 0.33 ml and 0.50 ml and so on…

Thanks

goThemeTeam

Hi,

Yes, it is possible to use this theme as a web catalog, so without the selling option. And yes, you can have various models of the same product.

Please let us know when you have any other questions.

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m also having trouble adding multiple product images. It seems to add them in the admin area fine but in the front end it only displays 1.

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Italy

Hi, I’m interested to buy this theme. I saw a better version of it in magento. DO you think I can have the same layout ( single products page…) with word press? If I can I like to buy it. Let me know

goThemeTeam

Hi,

Per default it is a little different in the wordpress version. But you can always change the layout yourself.

Best regards, GoThemeTeam

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi, can the product page be accessed by clicking on the image in stead of the title of the product?

Here’s the page I’m referring to: http://tribeca-wpcommerce.gothemeteam.com/products-page/accessories

goThemeTeam

Hi,

Yes, that is possible with a very small change. We can help you with that at http://help.gothemeteam.com

Best regards, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hello

I have a few questions regarind it. This cart can have these features:?

1. Easy adding products with many images. One main image and others (5 images) as a mini gallery

2. Produse similare / din aceeasi categorie / cine a cumparat acest produs a mai cumparat si…, top 10 produse vandute (cu posibilitatea de management)

3. Top 10 products sold by the store (this feature to be edited by the webmaster – yes you may say that this is not correct but we want to influience the sales editing the top ten).

4. Similar products. Who puchased the produc X also purchased the produc Y and Z

5. Products tag

6. Product description

7. Other product features. Like: T-shirt with different colours, sizes, cotton or sintetic, etc

8. Changind the product colour with simple click on the palette with other colours

9. SEO firendly

10. A product to be a part of at least two categories

11. NEXT and PREVIOUS product navigation buttons when visualise a product.

12. recent visualised products

13.Side bar filtering products (example: price range, colours, or other feature)

14. First page product listing

15. Discounts on first page

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I recently bought this template to create my wordpress store. The problem is that when adding a thumbnail for a “Product Category” template does not recognize it, and instead shows me the default image template “Category image” How I can fix this bug?   Thank you.

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

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